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Retrospectives
Gone Bad
A Totally Scientific
Perspective
Mark Levison – Trying to be
Agile for over 20 years
https://agilepainrelief.com/
Yes we have a book –
at least it’s free 
Guide to Effective Retrospectives
https://agilepainrelief.com/guide-to-effective-agile-
retrospectives
Ask questions in the chat as we go.
Totally Science
Based
Sarcasm Alert
Data source #1: Twitter Survey
#Retrospectives gone bad - what are your top reasons?
Data source #2: LinkedIn Survey
What are your top reasons for #Bad #Failed Retrospectives
We need our own polls
• Join at www.menti.com 6725 3784
• Please ignore menti Q&A function I
will only see Zoom
Mentimeter - Interactive Presentations
Data source #3: random comments from
friends
• Not solving real root causes. Just swatting at flies each Sprint. – John
Miller
• The Product Owner, Scrum Master, Team Lead or manager dictating
the topics of discussion and the solutions. – Alan Daley
• Teams conclude they have no influence on (let alone direction for)
continuous improvement… - Greg Tutunjian
• Lack of commitment, consequence, and follow-through – Joseph
Pelrine
Your Retro Pain Points?
• Join at www.menti.com 6725 3784
• Please ignore menti Q&A function I
will only see Zoom
• Flip screen to display
Top 10
Retrospective Sins
Based on Years of Experience
Don’t Panic
The Cure comes afterwards
Boring, Repetitive
All Talk, No Action
Action
Wishful Thinking
• Aka: Vague Actions or Improvements
Failure to Review Past Improvements
Last Month’s Improvements
Heroes
Perennial
Problems
Managers in the
Room
Rushed Retro
The Dominator
Other Reasons?
• Share in the chat
The Cure
Or Improvements
Establish Simple
Ground Rules with
the Team
Respect self and others
Silence is okay
Parking Lot is our friend
Explain your reasoning and
intent
Favour Systemic Fixes over
Quick Fixes
• Sailboat Retro picture
Switch it up
Facilitation Skills
“The facilitator’s job is to
support everyone to do their
best thinking. To do this, the
facilitator encourages full
participation, promotes mutual
understanding, and cultivates
shared responsibility.” Sam Kaner
Decision
Making
Protocols
Another
Decision-
Making Tool
Concrete Actions
• Long term [Goal] now [Action]
[Reduce Average Cycle Time getting Development to
“Done” sooner]
to a [Limit the Work in the “Development in Progress”
column to 4 items at a time]
Actions In
Sprint
Ladder of
Inference
Get Real
Data
Morale is Data
Experiments Trump Actions
Review Your Experiments
No Magic
References
Retrospectives
 Agile Retrospectives: Making Good Teams Great by Diana Larsen and Esther Derby
 The Retrospective Handbook - A guide for agile teams by Patrick Kau
 FunRetrospectives: activities and ideas for making agile retrospectives more engaging by Taina Caetano and
Paulo Caroli
 Fifty Quick Ideas To Improve Your Retrospectives by Ben Williams and Tom Roden
 Retrospectives for everyone – Powerful metaphors for effective retrospectives by Madhavi Ledalla. Most
interesting and invigorating list of activities I’ve seen in a while.
 The Guide to Effective Retrospectives: https://agilepainrelief.com/guide-to-effective-agile-retrospectives
 https://agilepainrelief.com/glossary/sprint-retrospective
More References
Facilitation
 Collaboration Explained: Facilitation Skills for Software Project Leaders by Jean Tabaka
 Facilitators Guide to Participatory Decision-Making by Sam Kaner
 "The Ultimate Guide to Agile Retrospectives: Facilitating Open Discussion” by Retrium (online source)
 https://agilepainrelief.com/glossary/facilitation
Metrics
• Software Development Metrics by David Nicolette
• Actionable Agile Metrics by Daniel Vacanti
• When Will It be Done? by Daniel Vacanti
• https://agilepainrelief.com/glossary/cumulative-flow-diagram and
https://agilepainrelief.com/glossary/metrics-and-measurement
Yet More…
Systems Thinking
 Collaboration Explained: Facilitation Skills for Software Project Leaders by Jean
Tabaka
 https://agilepainrelief.com/glossary/systems-thinking
 https://agilepainrelief.com/blog/scrum-anti-patterns.html (Systems Thinking
Applied)
Improvement Experiments
• Improvement Stories: https://innovel.net/improve-measurably-with-
improvement-stories/
• A3 Experiment Template: https://www.agendashift.com/resources/experiment-
a3
• https://agilepainrelief.com/glossary/improvement-experiments
World’s Largest Agile reference library
https://agilepainrelief.com/glossary
Want More? Download
the Free eBook
New Guide to Effective Retrospectives
https://agilepainrelief.com/guide-to-effective-
agile-retrospectives
The book includes a followup series of emails
designed to prompt you to take action.

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Retrospectives gone bad

  • 1. Retrospectives Gone Bad A Totally Scientific Perspective Mark Levison – Trying to be Agile for over 20 years https://agilepainrelief.com/
  • 2. Yes we have a book – at least it’s free  Guide to Effective Retrospectives https://agilepainrelief.com/guide-to-effective-agile- retrospectives
  • 3. Ask questions in the chat as we go.
  • 5. Data source #1: Twitter Survey #Retrospectives gone bad - what are your top reasons?
  • 6. Data source #2: LinkedIn Survey What are your top reasons for #Bad #Failed Retrospectives
  • 7. We need our own polls • Join at www.menti.com 6725 3784 • Please ignore menti Q&A function I will only see Zoom
  • 8. Mentimeter - Interactive Presentations
  • 9. Data source #3: random comments from friends • Not solving real root causes. Just swatting at flies each Sprint. – John Miller • The Product Owner, Scrum Master, Team Lead or manager dictating the topics of discussion and the solutions. – Alan Daley • Teams conclude they have no influence on (let alone direction for) continuous improvement… - Greg Tutunjian • Lack of commitment, consequence, and follow-through – Joseph Pelrine
  • 10. Your Retro Pain Points? • Join at www.menti.com 6725 3784 • Please ignore menti Q&A function I will only see Zoom
  • 11. • Flip screen to display
  • 12. Top 10 Retrospective Sins Based on Years of Experience
  • 13. Don’t Panic The Cure comes afterwards
  • 15. All Talk, No Action Action
  • 16. Wishful Thinking • Aka: Vague Actions or Improvements
  • 17. Failure to Review Past Improvements Last Month’s Improvements
  • 25. Establish Simple Ground Rules with the Team Respect self and others Silence is okay Parking Lot is our friend Explain your reasoning and intent
  • 26. Favour Systemic Fixes over Quick Fixes
  • 27. • Sailboat Retro picture Switch it up
  • 28. Facilitation Skills “The facilitator’s job is to support everyone to do their best thinking. To do this, the facilitator encourages full participation, promotes mutual understanding, and cultivates shared responsibility.” Sam Kaner
  • 31. Concrete Actions • Long term [Goal] now [Action] [Reduce Average Cycle Time getting Development to “Done” sooner] to a [Limit the Work in the “Development in Progress” column to 4 items at a time]
  • 35.
  • 38.
  • 41. References Retrospectives  Agile Retrospectives: Making Good Teams Great by Diana Larsen and Esther Derby  The Retrospective Handbook - A guide for agile teams by Patrick Kau  FunRetrospectives: activities and ideas for making agile retrospectives more engaging by Taina Caetano and Paulo Caroli  Fifty Quick Ideas To Improve Your Retrospectives by Ben Williams and Tom Roden  Retrospectives for everyone – Powerful metaphors for effective retrospectives by Madhavi Ledalla. Most interesting and invigorating list of activities I’ve seen in a while.  The Guide to Effective Retrospectives: https://agilepainrelief.com/guide-to-effective-agile-retrospectives  https://agilepainrelief.com/glossary/sprint-retrospective
  • 42. More References Facilitation  Collaboration Explained: Facilitation Skills for Software Project Leaders by Jean Tabaka  Facilitators Guide to Participatory Decision-Making by Sam Kaner  "The Ultimate Guide to Agile Retrospectives: Facilitating Open Discussion” by Retrium (online source)  https://agilepainrelief.com/glossary/facilitation Metrics • Software Development Metrics by David Nicolette • Actionable Agile Metrics by Daniel Vacanti • When Will It be Done? by Daniel Vacanti • https://agilepainrelief.com/glossary/cumulative-flow-diagram and https://agilepainrelief.com/glossary/metrics-and-measurement
  • 43. Yet More… Systems Thinking  Collaboration Explained: Facilitation Skills for Software Project Leaders by Jean Tabaka  https://agilepainrelief.com/glossary/systems-thinking  https://agilepainrelief.com/blog/scrum-anti-patterns.html (Systems Thinking Applied) Improvement Experiments • Improvement Stories: https://innovel.net/improve-measurably-with- improvement-stories/ • A3 Experiment Template: https://www.agendashift.com/resources/experiment- a3 • https://agilepainrelief.com/glossary/improvement-experiments
  • 44. World’s Largest Agile reference library https://agilepainrelief.com/glossary
  • 45. Want More? Download the Free eBook New Guide to Effective Retrospectives https://agilepainrelief.com/guide-to-effective- agile-retrospectives The book includes a followup series of emails designed to prompt you to take action.

Hinweis der Redaktion

  1. This illustration was drawn from the bikablo publications, www.bikablo.com (or if it is a variation of an illustration:) This drawing was inspired by the bikablo publications, www.bikablo.com
  2. Breathe and take a moment. In our retrospective our product owner explains to the team that they’re being hammer without reprioritization requests from customers. Sadly she says, she needs more time with the Team for Product Backlog refinement. What got missed is that the problem is deeper and this is the ideas behind systems thinking. When we take a few minutes to ask what deeper problems led to this situation we’re more likely find longer term real solutions.
  3. When you’re truly facilitating what role are you taking in the retrospective?
  4. Build these into your working agreements
  5. We will revisit this concept again later once we’ve met data
  6. Replace when we have a slimmed down image in eBook
  7. Add CFD and Cycle Time scatter plot – when CFD is complete
  8. Improvement Actions picture – an example of the Robin Dymond Template on an index card