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Ready, Set, Succeed!
Effective Onboarding For Fundraising Professionals
Alice L. Ferris, MBA, CFRE, ACFRE
Jim Anderson, CFRE
Why did you choose this session?
This Photo by Unknown Author is licensed under CC BY
• Where is this job on their
career path?
• What connection does this
person have to your cause?
• Is this a job, a career or a
calling?
This Photo by Unknown Author is licensed under CC BY-NC-ND
Possible goal categories
• Financial
• Contacts (advances)
• Minimum acceptable performance
• Stretch goals
“We have found that by reaching for…the impossible,
we often actually do the impossible”
Jack Welch
Personality Types
and Styles
This Photo by Unknown Author is licensed under CC BY
Top 5 analysis
• What unique strengths does this
person bring to your team?
• What strengths does your new
person share with other team
members?
• Do their strengths match their
responsibilities?
This Photo by Unknown Author is licensed under CC BY-NC
Principle/Ideals
• What IS good
• Right and Wrong
• Strict Code
• “Should”
VALS: Values and Lifestyles Segmentation
This Photo by Unknown Author is licensed under CC BY-NC
Achievement/Status
• What LOOKS good
• Role Conscious
• “Have to”
VALS: Values and Lifestyles Segmentation
This Photo by Unknown Author is licensed under CC BY-NC
Action/Self-Expression
• What FEELS good
• Emotional response
• Activity driven
• “Want to”
VALS: Values and Lifestyles Segmentation
Goal is to understand how to best
communicate with and reward them
Assessment and Planning
• Who are the current
donors?
• Donor Personas
• Historical performance if
applicable
• Key networks
• Vital Stats
This Photo by Unknown Author is licensed under CC BY
What makes this
organization tick?
• How other functions work
This Photo by Unknown Author is licensed under CC BY
This is also about
internal social networks
Meeting donors
• What’s their
charity of choice?
This Photo by Unknown Author is licensed under CC BY-SA
Picking
the
Big Rocks
Top 3 goals for 12 weeks
One must be financial
• Give the person an opportunity to ask for help!
• Help them “find their voice”
• Advances and Continuances
• Call reports
Regular Check In’s for the First 12 Weeks At Least
Professional Development
• AFP 360
• Identify training gaps
Beyond 12 Weeks
• What went well
• What didn’t go well
• Why?
• Professional development timeline
• Corrections if needed
Gallup Q12
• Do you know what is expected of you at work?
• Do you have the materials and equipment to do your work
right?
• At work, do you have the opportunity to do what you do best
every day?
• In the last seven days, have you received recognition or praise
for doing good work?
• Does your supervisor, or someone at work, seem to care about
you as a person?
• Is there someone at work who encourages your development?
• At work, do your opinions seem to count?
• Does the mission/purpose of your company make you feel your
job is important?
• Are your associates (fellow employees) committed to doing
quality work?
• Do you have a best friend at work?
• In the last period, has someone at work talked to you about
your progress?
• In the last period, have you had opportunities to learn and
grow?
Key Takeaways
• Understand their motivations for this role and for reward
• Set concrete goals, but not too many
• Agree on where you are now
• Set a short term plan
• Check in frequently at the start
• Determine a professional development path
• Evaluate and correct promptly
Alice L. Ferris, MBA, CFRE, ACFRE
@aliceferris
Jim Anderson, CFRE
@goalbustersjim
goalbusters.net/free
31

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Ready, Set, Succeed: Effective Onboarding for Fundraising Professionals

  • 1. Ready, Set, Succeed! Effective Onboarding For Fundraising Professionals Alice L. Ferris, MBA, CFRE, ACFRE Jim Anderson, CFRE
  • 2. Why did you choose this session?
  • 3. This Photo by Unknown Author is licensed under CC BY • Where is this job on their career path? • What connection does this person have to your cause? • Is this a job, a career or a calling?
  • 4.
  • 5. This Photo by Unknown Author is licensed under CC BY-NC-ND
  • 6.
  • 7. Possible goal categories • Financial • Contacts (advances) • Minimum acceptable performance • Stretch goals
  • 8. “We have found that by reaching for…the impossible, we often actually do the impossible” Jack Welch
  • 10. This Photo by Unknown Author is licensed under CC BY Top 5 analysis • What unique strengths does this person bring to your team? • What strengths does your new person share with other team members? • Do their strengths match their responsibilities?
  • 11. This Photo by Unknown Author is licensed under CC BY-NC Principle/Ideals • What IS good • Right and Wrong • Strict Code • “Should” VALS: Values and Lifestyles Segmentation
  • 12. This Photo by Unknown Author is licensed under CC BY-NC Achievement/Status • What LOOKS good • Role Conscious • “Have to” VALS: Values and Lifestyles Segmentation
  • 13. This Photo by Unknown Author is licensed under CC BY-NC Action/Self-Expression • What FEELS good • Emotional response • Activity driven • “Want to” VALS: Values and Lifestyles Segmentation
  • 14. Goal is to understand how to best communicate with and reward them
  • 16. • Who are the current donors? • Donor Personas • Historical performance if applicable • Key networks • Vital Stats
  • 17. This Photo by Unknown Author is licensed under CC BY What makes this organization tick? • How other functions work
  • 18. This Photo by Unknown Author is licensed under CC BY This is also about internal social networks
  • 19. Meeting donors • What’s their charity of choice?
  • 20. This Photo by Unknown Author is licensed under CC BY-SA Picking the Big Rocks
  • 21. Top 3 goals for 12 weeks One must be financial
  • 22. • Give the person an opportunity to ask for help! • Help them “find their voice” • Advances and Continuances • Call reports Regular Check In’s for the First 12 Weeks At Least
  • 24. • AFP 360 • Identify training gaps
  • 25. Beyond 12 Weeks • What went well • What didn’t go well • Why? • Professional development timeline • Corrections if needed
  • 26. Gallup Q12 • Do you know what is expected of you at work? • Do you have the materials and equipment to do your work right? • At work, do you have the opportunity to do what you do best every day?
  • 27. • In the last seven days, have you received recognition or praise for doing good work? • Does your supervisor, or someone at work, seem to care about you as a person? • Is there someone at work who encourages your development? • At work, do your opinions seem to count?
  • 28. • Does the mission/purpose of your company make you feel your job is important? • Are your associates (fellow employees) committed to doing quality work? • Do you have a best friend at work?
  • 29. • In the last period, has someone at work talked to you about your progress? • In the last period, have you had opportunities to learn and grow?
  • 30. Key Takeaways • Understand their motivations for this role and for reward • Set concrete goals, but not too many • Agree on where you are now • Set a short term plan • Check in frequently at the start • Determine a professional development path • Evaluate and correct promptly
  • 31. Alice L. Ferris, MBA, CFRE, ACFRE @aliceferris Jim Anderson, CFRE @goalbustersjim goalbusters.net/free 31