Gov 2.0 in Australia (WebNetowork presentation)Craig Thomler
This document discusses the shift from Government 1.0 to Government 2.0 in Australia, enabled by digital technologies and social media. Government 2.0 aims to empower citizens to participate in decision-making, open public data, and involve individuals and organizations not just government. It notes that over 70% of Australian government agencies now use social media for official purposes like engagement and many levels of government are experimenting with online consultations, Twitter, blogs and apps. However, Government 2.0 is not a replacement for existing approaches and will not solve all problems on its own.
Social Government - Given at Social Business 2014Craig Thomler
The document discusses how governments in Australia have increasingly adopted social media over the past four years, with over 1,200 online consultations, 920 Twitter accounts, 120 blogs, 250 Facebook pages, and 300 mobile apps used across agencies. It notes that Australian government agencies now use social media more than ASX 200 companies and federal politicians, with over half of agencies using it for stakeholder engagement. The document provides advice for businesses on learning from how government uses social media, such as monitoring conversations, going mobile when appropriate, offering opportunities for influence, framing conversations carefully, and training staff while also encouraging community innovation and involvement.
Becoming Social - Social media records managementCraig Thomler
The document discusses the growing use of social media by Australian government agencies and the need to integrate record keeping into social media strategies. It notes that over 90% of Australian government agencies now use at least one social media channel, compared to 78% of ASX 200 companies. However, it warns that without proper records management, there is a risk of a "digital dark age" as data and records are already disappearing. It argues that any social media strategy should consider records management and include context, goals, audience, methodology, tools, guidelines, and content plan. Integrating record keeping will help with issues around collecting, retaining, discovering and providing context for social media interactions and user-generated content.
Setting the scene: emergencies in social mediaCraig Thomler
This document provides an overview of Craig Thomler's presentation on social media and emergency communications. Some key points discussed include:
- Many emergencies now spread through social media channels first, so emergency responders must engage on these platforms. Ignoring social media is not an effective option.
- During emergencies, social media can be used to disseminate timely information, coordinate resources, monitor situations, and respond to public inquiries. Several case studies of emergencies where social media played an important role are presented.
- Organizations need to incorporate social media into their emergency planning, risk management, and crisis response procedures. This includes establishing social media channels in advance, developing monitoring and engagement strategies,
Extending internet access in developing countries has the potential to generate significant economic and social benefits:
- Increased internet access could raise GDP by $2.2 trillion and lift over 160 million people out of extreme poverty. It could also generate over 140 million new jobs.
- Improved access to information online could save nearly 2.5 million lives from better disease prevention and management of conditions like HIV/AIDS. It could also reduce child mortality and increase life expectancy.
- An additional 640 million children may be able to access educational resources online, improving learning outcomes and making populations more employable overall.
The document discusses broadband initiatives in rural Georgia. It outlines funding for technical assistance, regional digital economic planning, telemedicine, education broadband, and digital infrastructure mapping. Key priorities include rural Georgia, economic development, infrastructure, workforce, and business/government collaboration. Projects focus on improving broadband access and adoption, with 167,696 households and 429,872 people currently unserved. Challenges in rural areas include employment, computer/broadband affordability, slower speeds, higher prices, and fewer support resources. Ongoing efforts aim to develop public-private partnerships and identify ways to expand rural broadband access and participation in the digital economy.
The document discusses the shift from Government 1.0 to Government 2.0, enabled by digital technologies and social media. Government 2.0 aims to empower citizens to participate in decision-making and access public data. It notes that over 70% of Australian government agencies now use social media for official purposes, primarily for stakeholder engagement. Examples of Government 2.0 initiatives in Australia include thousands of online consultations, hundreds of government Twitter accounts and Facebook pages, and crowdsourcing competitions. However, social media does not replace all existing approaches and does not work for all audiences or issues. Managing risks is also important.
Gov 2.0 in Australia (WebNetowork presentation)Craig Thomler
This document discusses the shift from Government 1.0 to Government 2.0 in Australia, enabled by digital technologies and social media. Government 2.0 aims to empower citizens to participate in decision-making, open public data, and involve individuals and organizations not just government. It notes that over 70% of Australian government agencies now use social media for official purposes like engagement and many levels of government are experimenting with online consultations, Twitter, blogs and apps. However, Government 2.0 is not a replacement for existing approaches and will not solve all problems on its own.
Social Government - Given at Social Business 2014Craig Thomler
The document discusses how governments in Australia have increasingly adopted social media over the past four years, with over 1,200 online consultations, 920 Twitter accounts, 120 blogs, 250 Facebook pages, and 300 mobile apps used across agencies. It notes that Australian government agencies now use social media more than ASX 200 companies and federal politicians, with over half of agencies using it for stakeholder engagement. The document provides advice for businesses on learning from how government uses social media, such as monitoring conversations, going mobile when appropriate, offering opportunities for influence, framing conversations carefully, and training staff while also encouraging community innovation and involvement.
Becoming Social - Social media records managementCraig Thomler
The document discusses the growing use of social media by Australian government agencies and the need to integrate record keeping into social media strategies. It notes that over 90% of Australian government agencies now use at least one social media channel, compared to 78% of ASX 200 companies. However, it warns that without proper records management, there is a risk of a "digital dark age" as data and records are already disappearing. It argues that any social media strategy should consider records management and include context, goals, audience, methodology, tools, guidelines, and content plan. Integrating record keeping will help with issues around collecting, retaining, discovering and providing context for social media interactions and user-generated content.
Setting the scene: emergencies in social mediaCraig Thomler
This document provides an overview of Craig Thomler's presentation on social media and emergency communications. Some key points discussed include:
- Many emergencies now spread through social media channels first, so emergency responders must engage on these platforms. Ignoring social media is not an effective option.
- During emergencies, social media can be used to disseminate timely information, coordinate resources, monitor situations, and respond to public inquiries. Several case studies of emergencies where social media played an important role are presented.
- Organizations need to incorporate social media into their emergency planning, risk management, and crisis response procedures. This includes establishing social media channels in advance, developing monitoring and engagement strategies,
Extending internet access in developing countries has the potential to generate significant economic and social benefits:
- Increased internet access could raise GDP by $2.2 trillion and lift over 160 million people out of extreme poverty. It could also generate over 140 million new jobs.
- Improved access to information online could save nearly 2.5 million lives from better disease prevention and management of conditions like HIV/AIDS. It could also reduce child mortality and increase life expectancy.
- An additional 640 million children may be able to access educational resources online, improving learning outcomes and making populations more employable overall.
The document discusses broadband initiatives in rural Georgia. It outlines funding for technical assistance, regional digital economic planning, telemedicine, education broadband, and digital infrastructure mapping. Key priorities include rural Georgia, economic development, infrastructure, workforce, and business/government collaboration. Projects focus on improving broadband access and adoption, with 167,696 households and 429,872 people currently unserved. Challenges in rural areas include employment, computer/broadband affordability, slower speeds, higher prices, and fewer support resources. Ongoing efforts aim to develop public-private partnerships and identify ways to expand rural broadband access and participation in the digital economy.
The document discusses the shift from Government 1.0 to Government 2.0, enabled by digital technologies and social media. Government 2.0 aims to empower citizens to participate in decision-making and access public data. It notes that over 70% of Australian government agencies now use social media for official purposes, primarily for stakeholder engagement. Examples of Government 2.0 initiatives in Australia include thousands of online consultations, hundreds of government Twitter accounts and Facebook pages, and crowdsourcing competitions. However, social media does not replace all existing approaches and does not work for all audiences or issues. Managing risks is also important.
Government communication in a digital ageBanke Alawaye
The document discusses effective digital communication for governments. It provides statistics on internet and social media usage in Nigeria. It explains that communication is important for government legitimacy. Two case studies show how viral videos drove changes - a school renovation and financial assistance. The document advises governments to control their narrative, have crisis protocols, engage citizens digitally, clarify spokesperson roles, and focus on key priorities like security, agriculture, education and infrastructure. It emphasizes that digital communication allows for speed and reach without boundaries.
This document discusses measures to improve internet access, speed, and affordability in the Philippines and other countries in Southeast Asia. It provides data on internet penetration rates, connectivity speeds, and pricing in the Philippines compared to its neighbors. The Philippine Digital Strategy aims to increase internet access in schools, local government areas, and households by 2015 through measures like strengthening the National Telecommunications Commission and passing a new ICT law.
The document discusses outcomes of research projects and how they differ from outputs and impact. It provides an example of an outcome from an Acacia research project in Uganda where districts implemented an electronic health information system. The document emphasizes that outcomes are changes influenced by a project but not fully controlled by it, and can be unintended.
A citizen oriented e government maturity modelbikram068
This document provides an overview of Hala Al-Khatib's research proposal to develop an e-government maturity model from citizens' perspectives. It begins with an agenda outlining the introduction, literature review, methodology, significance, and future plans. The literature review examines existing e-government maturity models and identifies a gap in considering citizens' needs and perspectives. The proposed model aims to address this gap by developing a model based on a hierarchy of citizens' needs and wants. The research will use a design science approach and field trials to propose and verify the new citizen-oriented maturity model. The significance is that this will be the first citizen-oriented service maturity model for public sector e-government. Future work involves further investigating citizens
Women Social Entrepreneurs in Civic Tech: How Voices of Women Help Us Advance...TechSoup
This document outlines the agenda and speakers for an online event about building communities through digital organizing. The agenda includes sessions on digital organizing tools and tactics for the pandemic, women in civic tech, and an online community organizing workshop. The document introduces the speakers for each session, which include representatives from organizations like Code for America, Ballotpedia, and Democracy Works. It provides brief descriptions of the organizations and their civic tech or democracy projects. The purpose is to bring people together virtually to share strategies and training for online community building and civic engagement.
The document discusses a digital maturity self-assessment of social care conducted by the Local Government Association (LGA) and Association of Directors of Adult Social Services Informatics Network (ADASS IN). Based on responses from 61 local authorities, it found that information sharing capabilities scored lower than readiness sections. Key findings include that over half of authorities plan to improve case management systems, while under 40% plan to enhance citizen self-service or decision support technologies. The report will be shared with participating authorities and regional workshops organized to discuss results and share best practices.
Information technology (intermediary guidelines and digital media ethics code...ZahidManiyar
The document summarizes new guidelines for social media and digital media platforms in India. Key points:
- The rules aim to make social media and digital media platforms more accountable for content on their sites and provide grievance redressal mechanisms for users.
- Major platforms like WhatsApp, YouTube, Facebook and Twitter have large user bases in India but need to comply with Indian laws and the constitution.
- The rules establish due diligence requirements for platforms and require grievance officers to resolve complaints within 15 days.
- Platforms must remove content involving nudity, impersonation or privacy violations within 24 hours of complaints.
- The rules distinguish requirements for smaller and larger social media platforms based on
This document summarizes internet and social media usage statistics in Australia from 2011. Some key findings include:
- 81% of Australians had internet access, with an average weekly online time of 22 hours.
- 65% of Australians used social media, outpacing the global average by 10 percentage points.
- Mobile internet browsing increased from 29% in 2009 to 52% in 2010, and smart phone ownership rose from 43% to 65% over that period.
- Close to half of online Australians accessed the internet while commuting or travelling.
- 1 in 5 minutes spent online were on a social network, and 86% of internet users visited a social site in the last month.
Asia's first non-profit organization promoting Internet Ethics and Digital Wellbeing to evoke responsible Online Behavioral Patterns amongst Women, Teens, and Children.
1. Nepal lacks comprehensive cyber laws to define online rights and principles for developing countries. Most least developed countries struggle with cyber policy issues.
2. While digitalization has been widely adopted in Nepal, the lack of proper policy and mechanisms has led to more frequent cyber attacks on banks and financial organizations, posing an eminent threat due to insufficient infrastructure.
3. Issues of gender equality, diversity, and internet access are still a concern, as internet penetration remains limited for some genders and areas in Nepal. Cost and quality of service are also problems for people in least developed countries.
Effective marketing strategy for promoting the non – profit environmental org...Ekaterini Kyriakou
This project is concentrated on the NGO Enalia Physis and aims at identifying effective ways of promotion of this environmental non – profit organization. The project focuses on Enalia Physis but the objective is to provide data and propositions that would help the modernization and optimization of the promotional activities of other NGOs as well.
#NGOmarketing #NGOs #Socialmediaincyprus #Environment
AIDS.gov, a program of the Office of HIV/AIDS Policy in the U.S. Department of Health and Human Services, provides access to Federal HIV programs, policies, and resources through its website (www.AIDS.gov) and new media channels (e.g. blog, Twitter, Facebook, YouTube, Flickr). AIDS.gov also plans, implements, and evaluates domestic World AIDS Day and National HIV Testing Day initiatives. In this session, the AIDS.gov team will provide an overview of the tools and strategies that AIDS.gov uses to best reach their diverse audiences. The presentation will also provide a case study of Facing AIDS for World AIDS Day (December 1), an online photo initiative in which diverse audiences across the country shared photos of themselves holding signs stating why they were “Facing AIDS” for World AIDS Day. The initiative’s goals were to help reduce HIV stigma and promote HIV testing.
Aneotah Egbe: Religious Leaders as Catalyst for Change in Family Planning Rel...GetItTogetherNG
This abstract was presented by The Challenge Initiative (TCI) at the 6th Nigeria Family Planning Conference which happened in Abuja from December 7 - 11, 2020.
The Impact of Social Media and Mobile Technology on Smoking Cessation: Recent...YTH
Is there a social way to quit smoking? With the increasing accessibility and popularity of social media via smartphone amongst young adults, there is an opportunity to investigate social media based mobile technologies for influencing health behavior change. Findings from the smartphone application for smoking cessation, 'GoalPost' will be discussed.
The document discusses a project aimed at improving consideration of women's health needs in local government health planning in Australia's Loddon Mallee region. The project's goals were to increase the number of municipal public health plans that prioritize women's gender-specific needs and to provide local governments with a resource on women's health issues. The resource was developed after consulting each of the 10 local governments and incorporated their feedback. Early results found the resource raised awareness of how to incorporate women's social determinants of health into planning and increased gender-sensitive planning knowledge amongst council staff. The organizers plan to further analyze and improve upon the resource.
Helen Milner Birmingham Digital 20 October 2010eventwithme
This document summarizes the social and economic case for increasing digital inclusion in the UK. It notes that while 30.1 million UK adults use the internet daily, 9.1 million have never used it, and those with lower incomes and education are less likely to be online. There are also regional divides. The document outlines social benefits of internet use like increased confidence, happiness, and feeling more connected. Economically, internet skills can lead to 3-10% higher salaries. Getting more people online could save the government £900 million per year through increased use of online public services. Mass campaigns combined with targeted local support through UK online centers can help bring more vulnerable groups online.
This document discusses open government in Australia. It defines open government as citizens having the rights to access government documents and proceedings, and to have their views considered in decision making. Open government has expanded to include access to open government data and expecting open systems across agencies. Citizens are now seen as active participants rather than passive subjects. Open government is achieved through Government 2.0, which uses digital technologies to empower citizens and open data. In Australia, over 70% of government agencies use social media, running consultations, publishing data and apps to engage citizens. Open government allows the government to take on new roles as a media platform, convenor and to crowdsource.
Government communication in a digital ageBanke Alawaye
The document discusses effective digital communication for governments. It provides statistics on internet and social media usage in Nigeria. It explains that communication is important for government legitimacy. Two case studies show how viral videos drove changes - a school renovation and financial assistance. The document advises governments to control their narrative, have crisis protocols, engage citizens digitally, clarify spokesperson roles, and focus on key priorities like security, agriculture, education and infrastructure. It emphasizes that digital communication allows for speed and reach without boundaries.
This document discusses measures to improve internet access, speed, and affordability in the Philippines and other countries in Southeast Asia. It provides data on internet penetration rates, connectivity speeds, and pricing in the Philippines compared to its neighbors. The Philippine Digital Strategy aims to increase internet access in schools, local government areas, and households by 2015 through measures like strengthening the National Telecommunications Commission and passing a new ICT law.
The document discusses outcomes of research projects and how they differ from outputs and impact. It provides an example of an outcome from an Acacia research project in Uganda where districts implemented an electronic health information system. The document emphasizes that outcomes are changes influenced by a project but not fully controlled by it, and can be unintended.
A citizen oriented e government maturity modelbikram068
This document provides an overview of Hala Al-Khatib's research proposal to develop an e-government maturity model from citizens' perspectives. It begins with an agenda outlining the introduction, literature review, methodology, significance, and future plans. The literature review examines existing e-government maturity models and identifies a gap in considering citizens' needs and perspectives. The proposed model aims to address this gap by developing a model based on a hierarchy of citizens' needs and wants. The research will use a design science approach and field trials to propose and verify the new citizen-oriented maturity model. The significance is that this will be the first citizen-oriented service maturity model for public sector e-government. Future work involves further investigating citizens
Women Social Entrepreneurs in Civic Tech: How Voices of Women Help Us Advance...TechSoup
This document outlines the agenda and speakers for an online event about building communities through digital organizing. The agenda includes sessions on digital organizing tools and tactics for the pandemic, women in civic tech, and an online community organizing workshop. The document introduces the speakers for each session, which include representatives from organizations like Code for America, Ballotpedia, and Democracy Works. It provides brief descriptions of the organizations and their civic tech or democracy projects. The purpose is to bring people together virtually to share strategies and training for online community building and civic engagement.
The document discusses a digital maturity self-assessment of social care conducted by the Local Government Association (LGA) and Association of Directors of Adult Social Services Informatics Network (ADASS IN). Based on responses from 61 local authorities, it found that information sharing capabilities scored lower than readiness sections. Key findings include that over half of authorities plan to improve case management systems, while under 40% plan to enhance citizen self-service or decision support technologies. The report will be shared with participating authorities and regional workshops organized to discuss results and share best practices.
Information technology (intermediary guidelines and digital media ethics code...ZahidManiyar
The document summarizes new guidelines for social media and digital media platforms in India. Key points:
- The rules aim to make social media and digital media platforms more accountable for content on their sites and provide grievance redressal mechanisms for users.
- Major platforms like WhatsApp, YouTube, Facebook and Twitter have large user bases in India but need to comply with Indian laws and the constitution.
- The rules establish due diligence requirements for platforms and require grievance officers to resolve complaints within 15 days.
- Platforms must remove content involving nudity, impersonation or privacy violations within 24 hours of complaints.
- The rules distinguish requirements for smaller and larger social media platforms based on
This document summarizes internet and social media usage statistics in Australia from 2011. Some key findings include:
- 81% of Australians had internet access, with an average weekly online time of 22 hours.
- 65% of Australians used social media, outpacing the global average by 10 percentage points.
- Mobile internet browsing increased from 29% in 2009 to 52% in 2010, and smart phone ownership rose from 43% to 65% over that period.
- Close to half of online Australians accessed the internet while commuting or travelling.
- 1 in 5 minutes spent online were on a social network, and 86% of internet users visited a social site in the last month.
Asia's first non-profit organization promoting Internet Ethics and Digital Wellbeing to evoke responsible Online Behavioral Patterns amongst Women, Teens, and Children.
1. Nepal lacks comprehensive cyber laws to define online rights and principles for developing countries. Most least developed countries struggle with cyber policy issues.
2. While digitalization has been widely adopted in Nepal, the lack of proper policy and mechanisms has led to more frequent cyber attacks on banks and financial organizations, posing an eminent threat due to insufficient infrastructure.
3. Issues of gender equality, diversity, and internet access are still a concern, as internet penetration remains limited for some genders and areas in Nepal. Cost and quality of service are also problems for people in least developed countries.
Effective marketing strategy for promoting the non – profit environmental org...Ekaterini Kyriakou
This project is concentrated on the NGO Enalia Physis and aims at identifying effective ways of promotion of this environmental non – profit organization. The project focuses on Enalia Physis but the objective is to provide data and propositions that would help the modernization and optimization of the promotional activities of other NGOs as well.
#NGOmarketing #NGOs #Socialmediaincyprus #Environment
AIDS.gov, a program of the Office of HIV/AIDS Policy in the U.S. Department of Health and Human Services, provides access to Federal HIV programs, policies, and resources through its website (www.AIDS.gov) and new media channels (e.g. blog, Twitter, Facebook, YouTube, Flickr). AIDS.gov also plans, implements, and evaluates domestic World AIDS Day and National HIV Testing Day initiatives. In this session, the AIDS.gov team will provide an overview of the tools and strategies that AIDS.gov uses to best reach their diverse audiences. The presentation will also provide a case study of Facing AIDS for World AIDS Day (December 1), an online photo initiative in which diverse audiences across the country shared photos of themselves holding signs stating why they were “Facing AIDS” for World AIDS Day. The initiative’s goals were to help reduce HIV stigma and promote HIV testing.
Aneotah Egbe: Religious Leaders as Catalyst for Change in Family Planning Rel...GetItTogetherNG
This abstract was presented by The Challenge Initiative (TCI) at the 6th Nigeria Family Planning Conference which happened in Abuja from December 7 - 11, 2020.
The Impact of Social Media and Mobile Technology on Smoking Cessation: Recent...YTH
Is there a social way to quit smoking? With the increasing accessibility and popularity of social media via smartphone amongst young adults, there is an opportunity to investigate social media based mobile technologies for influencing health behavior change. Findings from the smartphone application for smoking cessation, 'GoalPost' will be discussed.
The document discusses a project aimed at improving consideration of women's health needs in local government health planning in Australia's Loddon Mallee region. The project's goals were to increase the number of municipal public health plans that prioritize women's gender-specific needs and to provide local governments with a resource on women's health issues. The resource was developed after consulting each of the 10 local governments and incorporated their feedback. Early results found the resource raised awareness of how to incorporate women's social determinants of health into planning and increased gender-sensitive planning knowledge amongst council staff. The organizers plan to further analyze and improve upon the resource.
Helen Milner Birmingham Digital 20 October 2010eventwithme
This document summarizes the social and economic case for increasing digital inclusion in the UK. It notes that while 30.1 million UK adults use the internet daily, 9.1 million have never used it, and those with lower incomes and education are less likely to be online. There are also regional divides. The document outlines social benefits of internet use like increased confidence, happiness, and feeling more connected. Economically, internet skills can lead to 3-10% higher salaries. Getting more people online could save the government £900 million per year through increased use of online public services. Mass campaigns combined with targeted local support through UK online centers can help bring more vulnerable groups online.
This document discusses open government in Australia. It defines open government as citizens having the rights to access government documents and proceedings, and to have their views considered in decision making. Open government has expanded to include access to open government data and expecting open systems across agencies. Citizens are now seen as active participants rather than passive subjects. Open government is achieved through Government 2.0, which uses digital technologies to empower citizens and open data. In Australia, over 70% of government agencies use social media, running consultations, publishing data and apps to engage citizens. Open government allows the government to take on new roles as a media platform, convenor and to crowdsource.
IPAA Tas event: Transforming public engagement through social mediaCraig Thomler
It is widely accepted that governments need to embrace the opportunities presented by Web 2.0 and social networking but the question is often how. In this presentation Craig uses case studies to outline how governments around the world have used social media to enhance and extend their engagement with the public, improving policy outcomes and service provision.
Developing an agency social media infrastructureCraig Thomler
The document discusses developing a social media infrastructure for government agencies. It notes that younger people increasingly use technology and social media in their daily lives. To effectively engage citizens, the document recommends that agencies establish social media policies and channels, train staff, and adapt their communication strategies to integrate social media before they need it. The document provides guidance on social media policies, online infrastructure, monitoring social media discussions, and developing an agency presence on platforms like Facebook, Twitter and YouTube.
Government social media adoption and use is increasing globally. The United Arab Emirates ranks highly in e-government development and online services, though opportunities remain to improve public engagement and cross-government collaboration through social media. An initiative developed social media guidelines for UAE government entities to help them communicate safely and effectively with the public to design and deliver programs and services. The guidelines addressed key issues like access management, legal concerns, account management, content oversight, and employee and public conduct policies. Widespread social media use in the UAE presents opportunities to enrich citizen engagement and public services if governments actively participate; otherwise a "government-society social media divide" could emerge.
Transforming public engagement through social mediaCraig Thomler
This document discusses how social media is transforming public engagement in Australia. It finds that 97% of Australians use the internet, and 62% use social media, as do 73% of federal agencies and 72% of federal politicians. The top reasons agencies use social media are for stakeholder engagement, operating information campaigns, and responding to customer feedback. All levels of Australian government are increasingly using social media platforms like Twitter, Facebook, blogs, apps, and YouTube for purposes like online consultations, information sharing, and crowdsourcing ideas from the public. While the goals of public engagement have not changed - to inform, consult, involve, collaborate with and empower the public - processes now need to reflect new technologies like social media that allow
The Center for Technology in Government at the State University of New York at Albany developed this extraordinarily helpful guide providing eight essential elements that should be considered in crafting an agency's social media policies.
The Australian government began exploring the use of social media and online engagement tools like Government 2.0 in the late 2000s. In 2009, the government established a Government 2.0 Taskforce to define Government 2.0 in an Australian context and provide recommendations. The Taskforce engaged the public using various online tools and released a report with 13 recommendations. Additionally, several government departments and the Prime Minister's office began adopting social media and the policies around public servants' use of social media became more permissive.
The document discusses the rise of social media use in Australian government, with over 73% of agencies now using social media for official purposes. It explores how the concepts of open government are expanding through Gov 2.0 initiatives that empower citizens to participate more directly in decision-making. Gov 2.0 represents a shift towards creating a more participatory relationship between governments and citizens through the use of digital technologies and open data.
This document summarizes open government initiatives in Australia. It notes that 73% of Australian government agencies and 77% of politicians use social media. Common uses of social media by government include stakeholder engagement, information campaigns, and responding to comments. All levels of Australian government have undertaken initiatives like online consultations, agency Twitter accounts and blogs, mobile apps, and open data sites. The document provides examples of government agencies using social media for purposes like engagement, information sharing, collaboration, consultation, and empowering citizens with open data.
201102 gov 2.0 in australian governmentCraig Thomler
This document discusses the concept of Government 2.0, which refers to using social media and web technologies to make government more open, transparent, and effective. It provides examples of Government 2.0 in Australia, including over 230 online consultations and many government agencies using tools like Twitter, blogs, YouTube, and Facebook. The document also outlines benefits of Government 2.0 like improved communication and engagement with communities at a low cost, and provides guidance for government agencies on using social media.
1. The document discusses the growing use of social media and networking tools by government agencies and professionals to connect, share information, recruit and retain personnel.
2. It provides examples of how different government organizations at the federal, state and local levels are using tools like Twitter, LinkedIn, Flickr and GovLoop to engage with the public and each other.
3. The emergence of these new technologies helps address issues around an aging federal workforce and "brain drain" as many personnel become eligible for retirement in the coming years. Knowledge transfer between employees of different generations is key.
Social Virtual Networks - Government 2.0 Boot CampFranciel
1. The document discusses the growing use of social media and networking tools by government agencies and professionals to connect, share information, recruit and retain personnel.
2. It provides examples of how various government agencies and organizations at the federal, state, and local levels are using tools like Twitter, LinkedIn, Flickr and GovLoop to engage with the public and each other.
3. The document emphasizes that social media can help address issues like the impending retirement of many government workers and the need to recruit and train new personnel, transferring knowledge between generations.
The document discusses the shift from Government 1.0 to Government 2.0, where digital technologies are used to empower citizens and make government more transparent. It provides examples of Government 2.0 initiatives in Australia like online consultations, social media accounts, and open data policies. It also outlines challenges that remain like gaps in adoption across generations and ensuring personal versus professional use of social media. The presentation aims to educate about embracing Government 2.0 approaches and provides recommendations for building digital infrastructure and piloting social media use.
Assessment of White House's Open Government Initiativearikatrim
The White House Open Government Initiative established in 2009 has greatly increased transparency, participation, and collaboration through innovative social media techniques. The Initiative has over 1 million Facebook fans, 2 million Twitter followers, and subscribers on other platforms. It publishes vast government data online and solicits public input to develop policies. While complex to implement initially, the Initiative offers advantages like never before seen government openness and sets a standard future presidents can build upon. Its greatest strength is improving observability of the government through digital tools.
Ähnlich wie Presentation to the UK's Government Digital Service, July 2013 (20)
Changing how agencies change - Embedding digital transformation in organisati...Craig Thomler
A personal presentation given to the Public Sector Officers Digital Transformation Summit on 20 April 2017, based on several eGovAU blog posts - '
What comes after digital transformation for government?' (http://egovau.blogspot.com.au/2016/02/what-comes-after-digital-transformation.html) and 'Ensuring that digital transformation delivers the right outcomes for Australia's Government' (http://egovau.blogspot.com.au/2016/12/ensuring-that-digital-transformation.html)
The document discusses how open source software is powering government and provides examples of governments using open source. It proposes having core government systems like accounting, human resources, and office suites available on a USB stick. It then gives examples of governments developing and using open source software including the UK and US sharing code, the Australian National Archives creating a digital preservation system called Xena, and the Indonesian and Australian governments co-developing a disaster impact software called InaSAFE.
Craig Thomler discusses his experience with various government 2.0 projects in Australia from 1996 to present day, including PlayNOW (1996-2001), eGovAU, Budget 2014 resources on data.gov.au and smh.com.au, BudgetAus, analysis of the 2014 budget's effects on the public service, the OpenBudget project, and how to get government data through Delib Australia's website or by contacting Thomler directly.
Community engagement in planning - now and into the futureCraig Thomler
The document discusses current and future approaches to online community engagement and tools for public participation. It provides examples of using social media, interactive maps, games and augmented reality to facilitate conversations around urban planning and design. The presentation encourages the use of technology to better engage communities in discussions about their cities.
Crowdfunding: How to set up a campaign (from my personal experience)Craig Thomler
This is the presentation I gave at BarCamp Canberra 2014 about my experience setting up a crowdfunding campaign.
I launched my Kickstarter at the end of the presentation.
Learn more about it at: www.kickstarter.com/projects/socialmediaplanner/social-media-planner
Has government found its feet in social media?Craig Thomler
The document discusses the progress of government use of social media in Australia. It finds that while government use of social media has increased significantly over the past decade as more agencies and politicians create accounts, there are still challenges to address, such as organizational culture and skills. Overall, government social media use is improving but progress remains uneven across departments and more focus is needed on quality over just quantity of accounts.
The latest in Global Digital Government - RightClick 2013 presentation from C...Craig Thomler
This document discusses the increasing use of digital technologies and social media by governments around the world. It provides statistics showing that over 65% of Australians now use social media, and 73% of Australian government agencies and 77% of Australian politicians use social media. Many governments have Twitter accounts, Facebook pages, and YouTube channels. The use of open data portals and open government initiatives is also growing globally. While digital technologies are becoming mainstream, the focus should remain on using them in ways that improve relevance, simplicity, and ease of use for citizens.
The document summarizes Plan Melbourne, a large public consultation to help shape the future of Melbourne, Australia to 2050. Over 50,000 people participated through various channels like surveys, forums, social media and a website. Key findings included the importance of consistent messaging across multiple channels, continual evaluation to refine the approach, and the value of partnerships to help manage such a large initiative. Social media was highly effective at increasing reach and engagement. The consultation represented the largest in Victoria's history and provided valuable insights to help plan Melbourne's long term development.
Transparency in Government - Gov 2.0 and what it means for Science JournalistsCraig Thomler
The document discusses Government 2.0, which advocates for more participatory democracy through empowering citizens to participate in government decision making, making public data transparent and reusable, and supporting community-led initiatives. Government 2.0 is important for science journalism because it changes who funds, collects, analyzes and reports on scientific data and findings, as well as how scientific findings are published and inform policy. Over 281 open data catalogs have been released in the last four years worldwide and 59 countries have joined the Open Government Partnership, showing Government 2.0 is a global movement not bound to any particular ideology.
Privacy and social media for Australian governmentsCraig Thomler
This presentation, given in both the Canberra and Adelaide Social Media conferences by Akolade, provides a view on the dangers and mitigations for privacy concerns when government agencies use social media
Social media in government - presentation to NSW HealthCraig Thomler
This presentation provides an overview of how governments in Australia are using social media, risks they may face and how to address these with structured processes and guidelines. It finishes with some quick case studies of excellent use of social media by the public sector.
Building your social media infrastructureCraig Thomler
This document discusses the importance of building a social media infrastructure for organizations. It notes that 62% of Australians use social media and over 70% of Commonwealth agencies and politicians use social media. It then lists 63 reasons for having a social media presence, including attracting good staff, challenging the community to help solve problems, and seeking fast feedback on policy ideas. Key themes are identified as listening to audiences and seeking their feedback. The document defines social media infrastructure and presents an online infrastructure pyramid with various levels of social media strategy, policy, and guidelines for organizations to implement.
Shiny New Toys (and why humans like them so much)Craig Thomler
Key note presentation by Craig Thomler to RightClick 2012.
Discusses why humans are attracted to shiny new things, how humans make decisions and how to ensure that digital strategies are developed rationally, not emotionally.
Harnessing the power of the Web to Reinvent Management.
The Management 2.0 Hackathon, a joint collaborative effort by the MIX, Saba, and the Enterprise 2.0 Conference, was inspired by hacakathons in the world of software development. A management hackathon is a short, intense, coordinated effort to develop useful hacks—innovative ideas or solutions—that can be implemented by organizations to overcome barriers to progress and innovation.
For the Management 2.0 Hackathon, we wanted to discover what pathologies were holding backing Management 1.0 today, what principles of the Web could inspire Management 2.0, and where companies are already applying these principles successfully. The process would culminate in the development of management hacks, designed to be practical experiments and practices that any organization could apply today.
More than 900 progressive management practitioners and technologists from around the world joined this hands-on effort—sharing perspectives, contributing ideas, and generating hacks.
It was a massive collaborative effort that yielded some very compelling results.
Refer to: http://www.managementexchange.com/blog/management-20-hackathon-using-inspiration-web-hack-management
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Top 10 Free Accounting and Bookkeeping Apps for Small BusinessesYourLegal Accounting
Maintaining a proper record of your money is important for any business whether it is small or large. It helps you stay one step ahead in the financial race and be aware of your earnings and any tax obligations.
However, managing finances without an entire accounting staff can be challenging for small businesses.
Accounting apps can help with that! They resemble your private money manager.
They organize all of your transactions automatically as soon as you link them to your corporate bank account. Additionally, they are compatible with your phone, allowing you to monitor your finances from anywhere. Cool, right?
Thus, we’ll be looking at several fantastic accounting apps in this blog that will help you develop your business and save time.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
3 Simple Steps To Buy Verified Payoneer Account In 2024SEOSMMEARTH
Buy Verified Payoneer Account: Quick and Secure Way to Receive Payments
Buy Verified Payoneer Account With 100% secure documents, [ USA, UK, CA ]. Are you looking for a reliable and safe way to receive payments online? Then you need buy verified Payoneer account ! Payoneer is a global payment platform that allows businesses and individuals to send and receive money in over 200 countries.
If You Want To More Information just Contact Now:
Skype: SEOSMMEARTH
Telegram: @seosmmearth
Gmail: seosmmearth@gmail.com
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
6. 2006 – Australian Bureau of Statistics begins releasing
data under Creative Commons
2007 – First mention of Gov 2.0 by an Aussie public
servant / First public sector Twitter account
2008 – eGovAU blog started
2009 – Gov 2.0 Taskforce / MashUp Australia data
competition / data.gov.au beta / Draft social
media use guidance for public servants
2010 – Government accepts majority of Gov 2.0
Taskforce report / Open Government declaration
(last act of retiring Minister)
Timeline: Gov 2.0 in Australia
7. 2010 - GovSpace launched / Grog exposed in media
(120+ articles). Agency allows him to keep
blogging, but no public statement is made
2011 – ‘Final’ APS social media guidance embedded in
Code of Conduct / Production data.gov.au site
released / Revised FOI laws come into effect,
pro-disclosure bias / Australian Government
adopts Creative Commons licensing by default
2012 – First GovHack (privately run)
Gov 2.0 agenda declared complete by
responsible agency
Timeline: Gov 2.0 in Australia
9. • No whole-of-government agenda/goals or
measurement.
• No political support from Prime Minister.
• No responsible Minister overseeing agenda.
• Review of FOI underway with brief to reduce
disclosure.
• Parliamentarian expenses/activities ruled to be FOI
exempt.
Australian Gov 2.0 today
10. • Social media adoption in government still growing.
• Work continuing on open data agenda (unfunded).
• First Departmental Secretary on Twitter.
• Gov 2.0 primer released.
• Most states moving towards digital first strategy.
• Cloud normalised in government procurement.
• Australia joined the Open Government Partnership.
• GovHack 2013 – 1,000 developers, 6 jurisdictions.
• No public sector social media disasters.
But it’s not all bad…
12. Community internet
use: 98%
Use social media:
• 62% of Australians
• 73% of Federal
agencies
• 72% of Federal
politicians
The social media majority
13. In mid-2012:
73%
of Australian Government agencies
reported using social media for
official purposes
The social media majority
Source: Craig Thomler – FOI request May 2012
14. Use Share of
responses
For stakeholder engagement or collaboration 54.24%
Operating an information campaign 42.37%
Responding to customer enquiries/comments/complaints 42.37%
For engaging with journalists and media outlets 40.68%
For engagement or collaboration with other government agencies 40.68%
Monitoring citizen, stakeholder and/or lobbyist views and activities 28.81%
For a public consultation process 27.12%
For a stakeholder or other restricted access consultation 22.03%
Other type of activity (i.e. recruitment, crowdsourcing, staff) 18.64%
For policy or services co-design 11.86%
How social media is being used
15. Over 1,500 online consultations in last four years
Over 880 Twitter accounts
Over 120 agency blogs
Over 350 Facebook pages
Over 300 agency mobile apps
Over 200 agency YouTube channels
Held 13 data competitions
Now 7 open data sites
All levels of Aus government
21. • Australian Governments are better at using social
media than corporate Australia (but often think they
are worse).
• Has begun positively influencing policy development
and service delivery as a broader cross-section of
public servants recognise the value of social listening
and iterative design.
Outcomes so far
22. • Social media increasingly business as usual for
agencies and integrated as core in communications
planning.
• Social media broadening beyond comms and IT teams,
reaching broader public service.
• Best practice case studies now exist at all levels of
government.
• Gov 2.0 / Social Media groups for public servants
growing in many jurisdictions.
The good…
23. • No political leadership or mandate – Ministers even
asking agencies to close down social media
accounts/blogs to avoid potential risks.
• Limited talent pool in public sector – few public
servants with more than 2-3 years experience
establishing & managing social media accounts.
• Patchy support within and across agencies – few
senior champions.
• Limited training, support, mentoring available for
agencies or staff – some signs this might change.
The bad…
24. • States & Commonwealth pursuing own agendas.
• Code of Conduct social media guidance has gray
areas, causing concern and restraining social media
use by some public servants.
• Coalition (potentially next government) has instructed
members to avoid social media.
• Only 1/3 of Commonwealth public servants can access
social media services from work PCs.
• Secretaries Board mandated agencies “must use more
social media” – lack of clarity on what this means!
The ugly…
25. • Social media / Gov 2.0 works best as a horizontal, not
vertical, skillset in government.
• Cooperation is better than competition within gov.
• Gov 2.0 can be driven from the grassroots, but it is far
slower and more painful without senior support.
• Lack of skilled staff is No.1 barrier to more effective
use of social media – not money or mandate.
• Ask for forgiveness, not permission.
• Good change management makes Gov 2.0 stick.
My thoughts and learnings
26. • eGovernment Resource Centre: egov.vic.gov.au
• Innovation showcase: showcase.govspace.gov.au
• GovSpace: govspace.gov.au
• AGIMO blog: agimo.gov.au/blog/
• Trove: trove.nla.gov.au
• Video: Dumb ways to die (Vic Metro)
• iPhone: Run That Town (ABS)
Good examples of Aussie 2.0