NaviWorld Group is one of the leading advisory service & ERP solution providers in key regions including Asia, Africa, the Middle East, and Western Europe. Our unique approach to projects involves assembling a talented team of regional and local specialists to address each area of need, including project risk assessment, ERP implementation, Microsoft Dynamics applications, Change Management, system integration, and expertise in distribution, manufacturing, Business Process Improvement, and Technology Solutions. As a proud member of NaviWorld Group, NaviWorld Australia is committed to resolving complex operational challenges for businesses and providing growth opportunities for our employees. Our team of experts leverages their diverse skills and knowledge to deliver innovative solutions and drive positive change for our clients.

1. Company Credentials

2. Naviworld At A Glance
Success Projects Worldwide
1000+
Markets in Operation
18+
MS Certi
fi
ed Specialists
300+
Years in Operation
25
Licensed Users
11K+

3. We define what it means to be
your partner all the way
Established in 1999, NaviWorld Group is
certi
fi
ed as Microsoft Dynamics Gold Partner
for nearly 3 decades of global experience in
integrating business intelligence solutions
leveraging Microsoft Dynamics 365 and strong
expertise in business acumen, compliance
requirements and technical development.

4. Our Expertise
ERP/CRM
Implementation
We have established partnerships
with various software companies
and possess extensive local and
global expertise in prominent
software products such as
Microsoft Dynamics 365, LS
Central, Power BI, Power Platform,
and more.
Systems Integration &
PM
We offer end-to-end services for
successful systems integration,
providing complete solutions that
reduce risk and enhance the
implementation and lifecycle
support of hardware, software,
and network components.
Custom systems
delivery
We offer customised solutions for
each enterprise, leveraging our
expertise and experience with the
latest development tools and
technology, including the
integration of legacy package and
new technology applications.
Tech infrastructure
design
We advise and design cost-
effective and stable technological
infrastructure for our clients to help
them achieve business
transformation goals through the
right technology selection and
integration planning.
Our Digital Transformation Advisory services offer end-to-end solutions for ERP application
implementation, systems integration and project management, custom systems delivery, and
technological infrastructure design, all geared towards helping businesses optimise their operations
and achieve their goals.

5. Our Clients
F&B Production
Fashion
Finance & Services
F&B Distribution
F&B Hospitality
Electronics
Automotives
Metal/Others
Cosmetics

6. Our Partners

7. Our Products
Microsoft
Dynamics 365
D365 Business Central
D365 Finance & Operation
D365 CRM
Third-Party ISV
Solutions
LS Retail
Drink-It
Pebblestone
To-Increase Logistics
Soft4Leasing
To-Increase Food
InsightSoftware
Tasklet Mobile
Microsoft
Products
Microsoft 365
Windows 365
Enterprise Mobility & Security
Power BI
Power Platform
Sharepoint
Microsoft Teams
Microsoft Azure
Naviworld
Solutions
HRM & Payroll
Advance Budget Control
BAS Control
Golf Management

8. D365 Business Central
Connect operations across your small or medium-sized business
Move to cloud faster, with con
fi
dence
Boost sales and improve customer service
Unlock productivities and business insights
Finish projects on time and under budget
Increase
fi
nancial and business performance
Optimise inventory and supply chain management
ROI with D365 BC over 3 years
162%
Reduction in F&O hiring needs
10%
To payback initial investment
1
Less than year

9. D365 Finance
Maximise
fi
nancial visibility and pro
fi
tability
Enhance your
fi
nancial decision making
Unify and automate your business processes
Decrease global
fi
nancial complexity and risk
Have a strategic impact and reduce costs
Increase in
fi
nance personnel productivity
55%
ROI with D365 Finance over 3 years
122%
Legacy cost savings
$3.5 mil

10. D365 Supply Chain Management
Build a resilient, sustainable supply chain
Plan with con
fi
dence and agility
Procure with strategy and cost e
ffi
ciency
Manufacture with innovation and sustainability
Deliver with consistency and expediency
From reduced unplanned machinery downtime
+$1.5mil
ROI with D365 SCM over 3 years
90%
Increased developer productivity
50%
Operate with precision and foresight

11. D365 CRM - Sales
Insights-based sales acceleration
Win new customers through teamwork
Accelerate revenue with AI
Predict and manage pipelines with con
fi
dence
Improve customer calls through feedback
Increase in seller pro
fi
ciency
15%
ROI with D365 Sales over 3 years
215%
To payback initial investment
7months

12. D365 CRM - Marketing
Transform customer experiences
Engage customers in real time
Personalise customer experiences with AI
Build seamless experiences through collaboration
Win customers and earn loyalty faster
Increase in sales
20%
ROI
215%
ROI
11months

13. D365 CRM - Customer Service
Empower agents to close cases faster and decrease backlogs
Make agents’ work e
ff
ortless
Enable intelligent self-service
Optimise service operations
Meet customers where they are
Time savings from improved agent productivity
50%
Decrease in case backlog
80%
Reduction in average agent handling time
73%
Show them you know them

14. Third-party ISV Solutions
We take pride in our collaborative approach to delivering business solutions through strategic
partnerships with the top Independent Software Vendors (ISVs) in the industry to empower our clients
to achieve their business objectives with ease and ef
fi
ciency.
LS Retail is a uni
fi
ed commerce solution that offers end-to-end
functionalities (POS, back of
fi
ce, head of
fi
ce, e-commerce & mobile
app), speci
fi
cally designed for the retail and hospitality industries.
LS Retail is a uni
fi
ed commerce solution that offers end-to-end
functionalities (POS, back of
fi
ce, head of
fi
ce, e-commerce & mobile
app), speci
fi
cally designed for the retail and hospitality industries.
To Increase Food is a complete solution for businesses in the food
manufacturing industry to help streamline design, pricing, sourcing, production,
quality and logistics. To Increase BC Anywhere - Logistics on the other hand is
a mobile app designed speci
fi
cally for warehouse management.
Insightsoftware is a data solution that provides full access from
fl
exible
reporting to fast business analytics and controlled budgeting.
Insightsoftware is fully integrated with Dynamics 365 and enables instant
data-driven decisions.
Printvis is a comprehensive solution designed for companies in the print
industry. The functionalities of print processes, warehousing and invoicing
are tailored to the requirements of commercial print, newspapers, labels,
etc.
Cadena HRM Series|5 is a one-stop platform to support each phase of the
employee lifecycle. Its multi-process layers are integrated across all user
devices to solve the daily challenges of HRM.
K3|pebblestone is a fully integrated software solution for businesses in
the apparel industry with many functionalities ranging from season
management to size, colour &
fi
t handling.
Tasklet Mobile WMS is a mobile barcode scanning solution that allows
warehouse employees to process orders even when of
fl
ine, removing
legacy in-between systems to improve data accuracy.
Incadea is an end-to-end solution for businesses in the automotive industry
with many modules ranging from Dealer Management Systems to Vehicle
Importer Management and Wholesales CRM.

15. Tech Market Insights
ERP implementation led to business process improvement for 95%of businesses
93% of organisations consider their ERP project a success
64% or more companies are using SaaS, 21%use an on-premises system,
and just 15%still maintain physical servers at their company headquarters
53% of IT executives say ERP is on the list of their investment priorities
ERP ROI assessment further shows that 28%of companies using this type of
software achieved positive ROI within a year, 58%did so within two years, and
15%needed more than three years.
Most common types of help from ERP
consultants that companies use
0 0.225 0.45 0.675 0.9
3%
24%
25%
25%
32%
34%
41%
46%
51%
90%
ERP Implementation
Organizational change management
Technology assessment
Business process management or reengineering
Software selection
Post-implementation and bene
fi
ts realization
Digital strategy
Project auditing
Contract negotiation
M&A integration
Source: 2P

16. Our Solutions
Key Takeaway
Annam Group, a thriving retail and distribution giant, faced hurdles with an
outdated
fi
nance system. Manual processes, delayed reporting, and
ine
ffi
ciencies were hindering their growth potential.
We upgraded their
fi
nance and retail system, reducing processing time
by 50%, slashing errors by 90%, and enabling real-time
fi
nancial
reporting.
NaviWorld's value extends beyond technology:
• Strategic Supply Chain Management: Streamlining processes for improved e
ffi
ciency.
• Collaboration Excellence: Enhancing teamwork with Microsoft Teams.
• Inclusive Practices: Contributing to diversity and inclusion e
ff
orts.
• Sustainable Operations: Reducing environmental impact by cutting down paper usage.
NaviWorld Drives Digital Transformation for Annam Group with Microsoft Dynamics 365 F&O
Client
Industry
Services
Annam Group
Retail & Distribution
Dynamics 365 F&O
Challenges
Case Study

17. Our Solutions
Key Takeaway
Heineken, a leading beer manufacturer, faced hurdles with an outdated DMS
based on Microsoft Dynamics NAV 2015. The system, used by 400+
distributors, needed an upgrade to keep pace with technology trends and
enhance capabilities.
Heineken turned to NaviWorld for a seamless transformation. Leveraging
Microsoft Cloud products, including Dynamics 365 Business Central,
Azure IoT, Power BI, and more, we orchestrated a solution that
streamlined distribution processes, reduced errors, and enhanced
business intelligence capabilities.
The success of Heineken's transformation highlights the value NaviWorld brings – a holistic integration of
Microsoft Cloud products, a commitment to compliance with our Microsoft Certi
fi
ed Localisation Package, and a
customer-centric approach focused on ongoing satisfaction and growth.
Heineken's Digital Transformation Journey with NaviWorld
Client
Industry
Services
Heineken
F&B Manufacturer
Dynamics 365 Business Central, Azure IoT, Power BI
Challenges
Case Study

18. Why Us?
Local Expertise with
Global Backing
Emphasise the
combination of local
expertise in the
Australian business
environment, provided
by a team in ASEAN,
with the global backing
and resources of
Microsoft. This ensures
that clients receive
personalised service
tailored to the Australian
market, supported by
the technological
prowess of a renowned
international partner.
Cost-Effective
Solutions
Leverage the cost-
e
ff
ectiveness of having
operations based in
Vietnam, which can
potentially translate into
more competitive pricing
for ERP
implementations. This
advantage allows
businesses in Australia
to achieve their digital
transformation goals
without compromising
on quality.
Proven
Track Record
Multiple successful ERP
implementations in other
international markets and
industries, demonstrating
the company's ability to
deliver results.
Proximity and
Time Zone
Our teams are located
within close proximity to
Australia, resulting in
overlapping or similar
time zones. This
geographical advantage
enables real-time
communication,
collaboration, and
support, minimising
delays and ensuring
prompt response to
queries or issues.

19. www.naviworld.com.au info@naviworld.com.au +61 412 108 888