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Mental Models
for Product
Managers
Nils Davis
@nilsie
http://pmhardcore.com
Huh?
Mental Model =
Any concept that helps
explain, analyze, or navigate
the world
Toolbox
“80 or 90 important
models will carry about
90% of the freight in
making you a
worldly-wise person.”
To the man with only a
hammer, every problem
looks like a nail.
Examples
Hanlon’s Razor—“Never attribute to
malice that which is adequately
explained by carelessness.”
Scientific Method— “Systematic
observation, measurement, and
experiment, and the formulation, testing,
and modification of hypotheses.”
Opportunity Cost— “The value of the best
alternative forgone where, given limited
resources, a choice needs to be made between
several mutually exclusive alternatives.”
Activation Energy— “The minimum
energy which must be available to a
chemical system with potential
reactants to result in a chemical
reaction.”
Why Mental Models for PMs?
Value Proposition
For _____ (market/cust),
X is a _____ (category) with _____,
_____ (features). Unlike competitors,
it has ____ (differentiators)
Categories Of Mental Models
• Templates
• Categorization
• Heuristics
• Cognitive Laws
Templates
• Value proposition
• Three Laws of Marketing Physics
• Overt Benefit
• Dramatic Difference
• Real Reason To Believe
• User story template
• V.A.L.U.A.B.L.E. template
Categorization
Categorization – Value vs
Cost 2x2
Categorization – Gartner
Magic Quadrant
Categorization – TriKro’s
Lean Startup Experiments
Categorization – BCG Matrix
– It’s Non-linear!
Heuristics
• Decision-Making
• It’s never an either/or decision
• The 10/10/10 rule
• 10 days
• 10 months
• 10 years
• Rules of Thumb
• 10x better
• It has to work
Not Covered
• Cognitive laws
• Anti-models
• Frameworks
• Badass
• Kano
• Cooper’s Interaction Design
How To Use – Three Actions
1. Articulate your value proposition
• Four part framework – category, customer, benefits,
differentiators
• (This is hard - you might find yourself struggling. If
you’re struggling, imagine how your market is
struggling to understand why they should buy your
thing.)
2. What’s your product’s 10x thing?
• “Not only will you have 1/10 the downtime, but you’ll
implement 10x faster than with our competitors.”
3. Study up on mental models
• Constant learning gives you a leg up
• Ideas from different domains
For More Info
• Mental Models For Product Managers
– Part 2
• On the Hardcore Product Management
blog
• http://pmhardcore.com
• Contains links to books and concepts
mentioned
• All The Responsibility, None Of The
Authority podcast
• http://alltheresponsibility.com
• What questions do you have?

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一比一原版(QU毕业证)皇后大学毕业证如何办理
 

Mental Models for Product Managers

  • 1. Mental Models for Product Managers Nils Davis @nilsie http://pmhardcore.com
  • 2. Huh? Mental Model = Any concept that helps explain, analyze, or navigate the world
  • 3. Toolbox “80 or 90 important models will carry about 90% of the freight in making you a worldly-wise person.” To the man with only a hammer, every problem looks like a nail.
  • 4. Examples Hanlon’s Razor—“Never attribute to malice that which is adequately explained by carelessness.” Scientific Method— “Systematic observation, measurement, and experiment, and the formulation, testing, and modification of hypotheses.” Opportunity Cost— “The value of the best alternative forgone where, given limited resources, a choice needs to be made between several mutually exclusive alternatives.” Activation Energy— “The minimum energy which must be available to a chemical system with potential reactants to result in a chemical reaction.”
  • 5. Why Mental Models for PMs?
  • 6. Value Proposition For _____ (market/cust), X is a _____ (category) with _____, _____ (features). Unlike competitors, it has ____ (differentiators)
  • 7. Categories Of Mental Models • Templates • Categorization • Heuristics • Cognitive Laws
  • 8. Templates • Value proposition • Three Laws of Marketing Physics • Overt Benefit • Dramatic Difference • Real Reason To Believe • User story template • V.A.L.U.A.B.L.E. template
  • 12. Categorization – TriKro’s Lean Startup Experiments
  • 13. Categorization – BCG Matrix – It’s Non-linear!
  • 14. Heuristics • Decision-Making • It’s never an either/or decision • The 10/10/10 rule • 10 days • 10 months • 10 years • Rules of Thumb • 10x better • It has to work
  • 15. Not Covered • Cognitive laws • Anti-models • Frameworks • Badass • Kano • Cooper’s Interaction Design
  • 16. How To Use – Three Actions 1. Articulate your value proposition • Four part framework – category, customer, benefits, differentiators • (This is hard - you might find yourself struggling. If you’re struggling, imagine how your market is struggling to understand why they should buy your thing.) 2. What’s your product’s 10x thing? • “Not only will you have 1/10 the downtime, but you’ll implement 10x faster than with our competitors.” 3. Study up on mental models • Constant learning gives you a leg up • Ideas from different domains
  • 17. For More Info • Mental Models For Product Managers – Part 2 • On the Hardcore Product Management blog • http://pmhardcore.com • Contains links to books and concepts mentioned • All The Responsibility, None Of The Authority podcast • http://alltheresponsibility.com
  • 18. • What questions do you have?

Hinweis der Redaktion

  1. Lots of mental models Kano categorization