The document outlines a three year IT strategy for the City of Palo Alto with the goals of deploying digital city capabilities, implementing IT governance, standardizing and enhancing service delivery, and upgrading technology infrastructure and formalizing information security to enable a smart, connected digital city and provide innovative technology solutions that support city departments in delivering quality services to the community. The current IT landscape and technology trends are also discussed, along with accomplishments in 2012 and future initiatives to achieve the strategic goals.