Peter Ward gave a presentation on how the insurance industry is scaling with AI. He discussed how carriers, brokers, and reinsurers are using AI to improve processes like claims handling, providing knowledge to brokers, and making the reinsurance decision-making process less manual. AI allows for scaling of business models by enabling faster, cheaper processes with better predictive capabilities compared to existing human-handled processes. However, regulation and potential unintentional consequences require caution when implementing AI solutions for insurance. Overall, AI can scale insurance through predictable behavior, accountability, network effects and abstracting information.
5. This is Me â Peter Ward
{
âą background : âformer CTO now CEO",
âą employee : âSoHo Dragon",
âą skill : âMicrosoft , CoPilot",
âą books : âCo author of 4 Microsoft booksâ
âą writing : âWrite for Forbes magazineâ
âą location : âNew Yorkâ
âą old school : âLike projects on time and on budgetâ
âą hobbies : âYoga, cooking vegetarian food",
}
18. How Does AI Scale Insurance Business
Models?
BETTER THAN AN
EXISTING PROCESS
CHEAPER FASTER
19. Carriers?
Claims:- FRAUD- In the past, people did not
look at the photos
Costs of admin the claim
Speed of the claim- swipe left / swipe right
Virtual Agent â Resource Pro / Staff Boom
23. Words of
warning
Insurance is state-regulated- So there are 50 flavors
State regulator is appointed or elected by the governor, so things
change every 5 years
With Generative AI â Thereâs Ethical, closed issues
Hype- The direct consumer
model. Isnât going away. Subject
matter expertise
- You need these frontline underwriters
People want long term
relationships- Think of a Doctor
Knowledge
Relationship
Straight-through processing (STP) is a system that uses electronic transfers to process financial transactions without manual intervention. STP is used in payment processing, securities trades, insurance, and loan processing
20 years ago the internet
10 years ago mobile
Now itâs AI
9 sessions
Friends averaged 23.6 million viewers
Squid Game
Platform | Data
This is the topic
When a business scales there is normally an existing biz model, where a technology is applied.
AI on itâs own isnât enough
Value agents
This is the topic
When a business scales there is normally an existing biz model, where a technology is applied.
This is the topic
When a business scales there is normally an existing biz model, where a technology is applied.
I look a this as a doctorâŠ
This is the topic
When a business scales there is normally an existing biz model, where a technology is applied.
This is the topic
When a business scales there is normally an existing biz model, where a technology is applied.
Look at Lemonade share price
Look at Lemonade share price
Look at Lemonade share price
This is the topic
When a business scales there is normally an existing biz model, where a technology is applied.
Predictable - ML - you think of invoices
Lets look at Bicycle Accidents
Over 800 deaths in the US each year. If you could prevent this âŠSolve a problem before it starts
What if we could look at thousands of accidents
Swedish company did this
And create a near perfect digital world, 1 sec. before the human being falls from the bicycle
Air bag inflats in 1/10 of a sec
Predictable - ML - you think of invoices
Lets look at Bicycle Accidents
Over 800 deaths in the US each year. If you could prevent this âŠSolve a problem before it starts
What if we could look at thousands of accidents
Swedish company did this
And create a near perfect digital world, 1 sec. before the human being falls from the bicycle
Air bag inflats in 1/10 of a sec
Verified at Stanford Uni. Head injury
If you are wearing a helmet- 90% change that you will end of with head trauma . This 2%
Certain, in an uncertain world
Free beds
Google search has the auto complete.
Google search has the auto complete.
Monitoring
Omar ring tells my sleep patterns
Notice these are consumer products. Not in the businessâŠ. Well not yet
Has any one of these devices . I used to have a MS health band. Data, pools together
The Peloton app uses many artificial intelligence features, including predictive analytics, with its software engine. The general rule is that the rider's position on the bike dictates the rider's ability to deliver higher energy output
Peloton want to offer high-intensity cycling community of SoulCycle at lower cost, eliminating the traditional barriers to entry and access ailing competing cycling studios.- PREDICTION
The Peloton bike collects a variety of usage data such as cadence, resistance, distance, calories burned, heart rate etc.. The entire data set is available in real-time via the touchscreen and can of course be analyzed later on
Peloton has bought up three companies that will now give it expertise in wearable devices, artificial intelligence (AI), digital voice assistants, and interactive workout mats.
Fitbit owned by Google: Of course itâs using AI Google and FitbitSome of the apps are oriented toward health plans, employers and clinical researchers, and intended to help them support users' health outside of clinical settings, including some that use healthcare AI. ... âAnd we're leveraging Google's AI and analytics capability
Google has partnered with hospitals
Peloton- Saw where the market was going. Home exercise bikes arenât new - Joke â expensive tie rank Fitness
Soulcycle â group - CULT
Is being your coach / Personalization
Fitbit/ Apple watch âMonitoring â Heart Rate