GLPi v.10, les fonctionnalités principales et l'offre cloud
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Presentation de la solution open source GLPi lors de la session "Open cloud by OW2" dans la conférence Cloud Datacenter + infra des 29 et 30 juin 2022 à Paris.
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GLPi v.10, les fonctionnalités principales et l'offre cloud
- 2. GLPI Network Cloud The most complete open source service management software. • All features available in on-premise version, but on cloud platform. • No technical knowledge required • Focus on business, we do the rest (hosting, backups, upgrades...). by www.glpi-network.cloud
- 3. GLPI in numbers: Countries Languages GLPI Network Cloud instances 47 41.216 Users 11 millions 186 by www.glpi-network.cloud
- 4. GLPI Network Cloud instances deployed
- 5. Features: CMDB Manage hardware, software and data centers. Link Asset inventory to Helpdesk and get 360° control of your IT and business infrastructure. Helpdesk Organize your support easily with GLPI: manage incidents/requests, create forms, de fi ne SLAs, deliver the best experience to your customers. Financial Management Track your expenses, contracts and suppliers, create new inventory objects, manage user database and make reports. Project Management Manage projects with GLPI: assign tasks, add collaborators, set up deadlines. Create reports and explore Kanban boards to orginize your team! Administration Take control over users: de fi ne entities, create pro fi les and restrict access to information. With GLPI rules you can de fi ne roles of each member of directory and setup work fl ow for Helpdesk and Inventory. Con fi guration Customize GLPI: explore setup features to add logo of your brans, select the palette of colors and con fi gure plugins. In this section you can also manage SLAs and noti fi cations. by www.glpi-network.cloud
- 6. Manage hardware, software and data centers. Link Asset inventory to Helpdesk and get 360° control of your IT and business infrastructure. CMDB Hardware Data centers Software Impact & relationship SIM cards Dashboards by www.glpi-network.cloud
- 7. Helpdesk Organize your support easily with GLPI: manage incidents/requests, create forms, de fi ne SLAs, deliver the best experience to your customers. Tickets Problems Changes Statistics Forms Recurrent tickets by www.glpi-network.cloud
- 8. Discover the full potential of GLPI: track your expenses, contracts and suppliers, create new inventory objects, manage user database and make reports. Financial Management Management Administration Contracts Suppliers Budget Contacts by www.glpi-network.cloud
- 9. Manage projects with GLPI: assign tasks, add collaborators, set up deadlines. Create reports and explore Kanban boards to organize your team! Project Management Kanban board Timeline Reminders Reports Tasks by www.glpi-network.cloud
- 10. Take control over users: de fi ne entities, create pro fi les and restrict access to information. With GLPI rules you can de fi ne roles of each member of directory and setup work fl ow for Helpdesk and Inventory. by Administration GLPI rules Entities Groups Access & restrictions Pro fi les Log history www.glpi-network.cloud
- 11. Customize GLPI: explore setup features to add logo of your brans, select the palette of colors and con fi gure plugins. In this section you can also manage SLAs and noti fi cations. Configuration SLA GLPI branding Plugins Noti fi cations Authentication Dropdowns by www.glpi-network.cloud
- 12. Service included: DEMO ✔︎ Support L.3 unlimited ✔︎ 25 supported plugins (included all GLPI Network Exclusive) ✔︎ Free data migration ✔︎ Updates ✔︎ Backups ✔︎ Server maintenance by www.glpi-network.cloud
- 13. 1* If you have less than required number of users, your invoice will still be for for the required minimum (e.g. if you are interested in GLPI Private Basic offer, but you have 10 users with Standard interface, your invoice will be for 25 users). Price/per user with Standard interface/per month Minimum users required* Storage Last major GLPI version *Free data migration and ticks Support L.3 unlimited Backups Updates 25 supported plugins (included all GLPI Network Exclusive) VPN tunnel (Linux Strongswan IPSEC compatible)* A read-only connection to the MySQL database Filtering of IPs that can access the instance. Full database backup once a day Incremental database backups & file backups (GLPI attachments): every hour. Real-time file and database replication on 3 separate geographic sites with 2 different suppliers Annual availability rate: 99.9% Recovery Point Objective (maximum allowed data loss): no loss Recovery Time Objective (maximum allowed interruption duration): 30 minutes 19 euros 1 5GB ! ! ! ! ! 21 euros 25 50GB ! ! ! ! ! ! ! ! ! ! 21 euros 100 50GB ! ! ! ! ! ! ! ! ! ! ! ! ! ! PUBLIC CLOUD GLPI CLOUD OFFERS PRIVATE BASIC PRIVATE ADVANCED Services included: