Brian Chesky led Airbnb through the COVID-19 pandemic using transformational leadership. When the pandemic hit, Airbnb lost 80% of its business. Chesky prioritized stakeholders and made quick decisions to refund guests $1 billion and loan hosts $250 million. He also found homes for frontline workers and laid off 2,000 employees with generous severance packages. Through clear communication and empathy, Chesky guided Airbnb from an 80% revenue drop to a successful IPO within 9 months.