This presentation considers you not to know anything about designing. This presentation covers very basic steps towards "Design Thinking" and different phases of the same. Feel free to ping me at: https://www.linkedin.com/in/ramneekkalra/ if interested for a session-talk on this topic at your organization.

1. esign Thinking
(A Social Innovator's Toolkit)

2. IEEE Impact Creator & IEEE Influencer
Member, Pre-University Education
Coordination Committee (IEEE EAB 2022-
23)
Adjunct Member, IEEE WIE Global
Committee 2022-23
Editor, IEEE India Council Newsletter 2022-
23 (Vaani)
Mentor, IEEE VoLT 2022
Stage Lover & Researcher
LITTLE BIT ABOUT ME!

3. What We'll
Discuss
TODAY'S AGENDA
What is Design Thinking?
Phases of Design Thinking
Tools & Resources
Open Floor of QA
D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )

4. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
HOW MANY OF YOU
THINK YOU'RE
CREATIVE?

5. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
BABY

6. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
HOUSE

7. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
DOOR

8. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
INNOVATION

9. What is
Design
Thinking?
IDEATE, PROTOTYPE,
TEST, REPEAT
Design Thinking refers to the set of
cognitive, strategic and practical procedures
used by designers in the process of
designing and to the body of knowledge that
has been developed about how people
reason when engaging with design problems.
Credits: Wikipedia :p

10. Design Thinking Phases
EMPATHY
Understand & Listen
to your customer
INSIGHTS
Generate Storyline
out of Customer
Research
IDEATION
Ideate and work-
backwards from the
requirements to
Ideation
PROTOTYPING
Innovate & have little
hands-on with only
prototype (and not
working model)
TEST &
IMPROVE
Work hard & loop into
feedback chain from
customer time to time
D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )

11. Let's see an implementation of
"Design Thinking"

12. Empathy
EXPLORE HIDDEN GAPS
WHAT-WHY-HOW OF CUSTOMER'S PROBLEM
BE OPEN TO LEARN & EXPLORE WITHOUT JUDGEMENT
BE OPTIMISTIC & RESPECTFUL TO THEIR EXISTING METHODS
D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )

13. WHAT
(CUSTOMER EXPERIENCE)
HOW
(HOW THEY FEEL AND WENT
THROUGH THE PAIN)
WHY
(EMOTIONAL TOUCHPOINTS & PAINS)
CUSTOMER EXPERIENCE
(OVERALL PICTURE WITH IDEAS TO IMPROVE)
[YOU DON'T PUT YOUR IDEAS, ASK THEM
WHAT THEY WANT]
Insights
(Customer Journey Map)

14. Ideation
Defer Judgement
Go for Volume
ONE CONVERSATION at a Time
Be VISUAL
Stay on TOPIC
Encourage WILD IDEAS

15. Prototyping
FAIL & GO BACK TO RECODE/RECREATE/RETHINK
DON'T WORRY ABOUT THE BEST MODEL
GET ONLY AVAILABLE RESOURCES AROUND YOU TO BUILD 1ST
MODEL
D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )

16. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
Test & Improve
FEEDBACK, IMPROVE AND REPEAT

17. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
Tools & Resources

18. D E S I G N T H I N K I N G ( A S O C I A L I N N O V A T O R ' S T O O L K I T )
@ramneekkalra
@ramneek.rk
@ramneek_unique
@RamneekUnique
https://www.ramneekkalra.in/
Thank you!