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ANNUAL PERFORMANCE
ANALYSIS REPORT OF
2023 OPCR
BEST PRACTICES ON
CULION SANITARIUM AND GENERAL HOSPITAL
MARIA REGINA M. CALIMAG, MD,DPCP,DPCCP
OIC-Medical Center Chief
Culion Sanium and General Hospital
CSGH VISION
A Medical Center of
Excellence by 2030
CSGH MISSION
Culion Sanitarium and General
Hospital, an integrated people-
centered health institution providing
holistic, timely, quality and safe health
care services through effective
collaboration and partnership
CULION SANITARIUM AND
GENERAL HOSPITAL
HOSPITAL PROFILE
Level 2
Classification General
Authorized Bed Capacity (Law) 100 General
100 Sanitarium
Implementing Bed Capacity 100 General
100 Sanitarium
Hospital Laws RA 9790
EO 35-1904
STRATEGIC
FUNCTIONS
80%
FUNCTIONALITY OF PUBLIC HEALTH UNIT
IN HOSPITAL
85.71%
Target
Actual Accomplishment
76-80%
85.71%
Target
Actual Accomplishment
Green Viability Assessment (GVA) Tool
Score
Accreditation of the
hospital to ISO
Target
Actual Accomplishment
Triple ISO Certification
Quality Management System
Environmental Management System
Occupational Health and Safety Management
Accreditation of the
hospital to PGS
Target
On continuing process of
PGS accreditation;
Attended the PGS boot
camp
Actual Accomplishment
patients in basic accommodation with
zero co-payment
Target
98%
98%
Actual Accomplishment
hospital departments/services regularly process
paperless EMR
Target
45% 54.55%
Actual Accomplishment
CORE
FUNCTIONS
93%
Target
95.34%
Actual Accomplishment
ER Patients with <4 hrs
Turnaround Time
patients with <6 hours Discharge
Process Turnaround Time
85%
Target
99.25%
Actual Accomplishment
inpatient laboratory test result with
<5 hours Turnaround Time
96%
Target
99.81%
Actual Accomplishment
Hospital Acquired Infection Rate
1%
Target
0.64%
Actual Accomplishment
Client Experience Survey Score
80%
Target
98.67%
Actual Accomplishment
Disbursement Rate of Cash Allocation
99%
Target
99.34%
Actual Accomplishment
SUPPORT
FUNCTIONS
Obligation Utilization Rate
95%
Target
99.30%
Actual Accomplishment
Disbursement Utilization Rate
85%
Target
90.26%
Actual Accomplishment
Internal Staff provided with LDI
and/or other updates
100%
Target
100%
Actual Accomplishment
OF OTHER CROSS-
CUTTING
REQUIREMENTS
COMPLIED WITHIN
THE PRESCRIBED
TIMELINE
nonconformities (or similar) responded
with RFA within prescribed timeline
100%
Target
100%
Actual Accomplishment
concerns closed
100%
Target
100%
Actual Accomplishment
COA Audit Recommendations
fully implemented
80%
Target
82.19%
Actual Accomplishment
received FOI request that were responded
to within the prescribed timeline
100%
Target
100%
Actual Accomplishment
documents/ requests processed within
the prescribed timeline
100%
Target
100%
Actual Accomplishment
filled positions for non-medical
positions
100%
Target
77.10%
Actual Accomplishment
1) Lack of CSC-eligible applicants for administrative positions.
2) Limited or no applicants for other technical positions.
REASON FOR LOW ACCOMPLISHMENT RATE
filled positions for Nurse, Medical Officers and
Medical Specialist
100%
Target
68.89%
Actual Accomplishment
1) Few Physician and Nurse applicants.
2) Creation of new plantilla positions
REASON FOR LOW ACCOMPLISHMENT RATE
BEST
PRACTICES
OF CULION SANITARIUM AND GENERAL HOSPITAL
ON GREEN VIABILITY
OF CULION SANITARIUM AND GENERAL HOSPITAL
GREEN AND SAFE HEALTHY FACILITY AWARD
Garnered a three (3) Green
star rating under the Green
Viability Assessment System
ZERO-WASTE MANAGEMENT ORIENTATION
ZERO-WASTE MANAGEMENT
WASTE MANAGEMENT POLICIES
• “Basura Mo, Uwi Mo” Policy
• NO Styrofoam/Plastic Policy
• Strict Implementation of Waste
Segregation
• Treatment of Infectious Waste using
Autoclave Machine
ZERO-WASTE BRICKS
ZERO-WASTE MANAGEMENT
ON ISO ACCREDITATION
OF CULION SANITARIUM AND GENERAL HOSPITAL
BENCHMARKING IN National Kidney and Transplant Institute & Jose B.
Lingad Memorial General Hospital (Triple ISO Certified Hospital)
ON NO BALANCE BILLING
(NBB)
OF CULION SANITARIUM AND GENERAL HOSPITAL
NO BALANCE BILLING
0
1000
2000
3000
4000
5000
6000
2020 2021 2022 2023
Chart Title
Number of Admission NBB
79%
2020
81.3%
2021
89.5%
2022
98%
2023
ON REDUCTION OF TURN-
AROUND TIME ON
HOSPITAL PROCESSES
OF CULION SANITARIUM AND GENERAL HOSPITAL
DIGITAL TRANSFORMATION
Online Referral System (ORS) Project Management Information System (PMIS)
Electronic Medical Records (EMR)
Clearance Request Module (CRM)
ON HOSPITAL AQUIRED
INFECTION RATE
OF CULION SANITARIUM AND GENERAL HOSPITAL
REGULAR SURROUNDING AND
WORKPLACE CLEAN-UP
ESTABLISHMENT OF
MICROBIOLOGY SECTION
ON CLIENT EXPERIENCE
SURVEY SCORE
OF CULION SANITARIUM AND GENERAL HOSPITAL
MONTHLY MONITORING AND EVALUATION OF
CLIENT EXPERIENCE SURVEY
ON BUDGET UTILIZATION
OF CULION SANITARIUM AND GENERAL HOSPITAL
• CONDUCT OF EARLY PROCUREMENT ACTIVITIES
• COORDINATION AND PERIODIC RECONCILIATION AMONG
BUDGET, ACCOUNTING, SOCIAL SERVICE TO MONITOR
AND ENSURE 100% UTILIZATION OF MAIP FUNDS
• CLOSE COORDINATION WITH CONCERNED UNITS IN THE
APP, AND THE FACILITY DEVELOPMENT PLAN
ON HUMAN RESOURCE
OF CULION SANITARIUM AND GENERAL HOSPITAL
Partnership with Provincial
Government of Palawan
Deployment of Nurse Graduates under the
PGP Scholarship Programs
HIRING OF VISITING CONSULTANTS
• GASTROENTEROLOGY
• OTOLARYNGOLOGY/ENT
• CARDIOLOGY
• UROLOGY
• DERMATOLOGY
• PLASTIC AND RECONSTRUCTIVE
• ORTHOPEDICS
• MENTAL HEALTH/ PSYCH
• OPTHAMOLOGY
SENDING OF MEDICAL DOCTORS TO
FELLOWSHIP/ RESIDENCY TRAINING
PROGRAM
• Adult Nephrology
• Adult Cardiology
• Infectious Diseases
• Orthopedics
• Dermatology
BIRTHDAY PRIVILEGE FOR CSGH EMPLOYEES
Free Laboratory and radiology exam and consultation during birth month
PROVISION OF DORMITORY/ACCOMODATION AND
OTHER NON-MONETARY SUPPORT TO NURSES AND
DOCTORS WHO ARE NOT RESIDENTS OF CULION
ON BEST PRACTICES
OF CULION SANITARIUM AND GENERAL HOSPITAL
REGULAR BLOOD DONATION DRIVE
BUSUANGA CORON
CULION LINAPACAN
TELEMEDICINE
• ENT Service
• Orthopedic Service
• Plastic Surgery and Reconstructive Service
• Cardiology Service
• Urology Service
• Gastroenterology Service
• Psychiatry/ Mental Health
• Dermatology
• Tele-Pediatric Service
• Tele-Histopath
TELE-HISTOPATH
THANK
YOU

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CSGH PBUR PRESENTATION_OPCR BEST PRACTICE.pptx

Hinweis der Redaktion

  1. This indicator measures the functionality of the established Public Health Unit (PHU) in the hospital. This is also the score obtained by the hospital on the PHU Hospital Tool in the Health Facility Profiling System
  2. This indicator determines the compliance of hospitals to the green, safe, and climate resilient performance standards which includes the following categories: 1) Governance, 2) Energy Efficiency, 3) Water efficiency, Sanitation, and Hygiene, 4) Health Care Waste Management, 5) Environmentally Resilient Health Facility, 6) Material Sustainability, 7) Site Sustainability and 8) Indoor Environmental Quality
  3. Accreditation of the Hospital to ISO 9001:2015
  4. Accreditation of the hospital to PGS
  5. This indicator measures how many of the patients in basic/ward accommodation are with zero co-payment or NBB.  
  6. This refers to the proportion of hospital areas that regularly process paperless electronic medical records based on defined hospital health information management (HHIM), and integrated health information system implementation model (iHISIM) standards. Only (11) hospital areas are included in this indicator, namely: (1) Out-Patient Department, (2) Emergency Department, (3) Admission, (4) Medical Social Work, (5) Nutrition, (6) Pharmacy, (7) Ward, (8) Operating Room, (9) Laboratory, (10) Imaging, and (11) HHIM  
  7. This refers to Percentage of ER patients that were released (admitted/ discharged) within 4hrs from the time he/she is received in the ER
  8.  This refers to Percentage of inpatients who were discharged within 6hrs from the discharge order of the doctor
  9. Laboratory test results TAT is defined as the time interval between the doctor’s order request in the chart up to the release of results. Inclusion: Scope of lab tests- routine clinical and hematologic lab tests only (CBC, Platelet Count, aPTT, Na, K, Creatinine, UA, BUN, SGOT, SGPT, Urinalysis
  10. This measures the proportion of inpatients who had Hospital acquired infection after 48hrs upon admission for the year.  
  11. The Client Experience Survey Score is the percentage of survey respondents that provided a weighted score of 4.0 in the CES tool  
  12. This refers to the total disbursement as a percentage of cash allocations received from DBM through the Notice of Cash Allocation (NCA) and DOH through the Notice of Transfer of Cash Allocation (NTCA)
  13. This is the ratio of total obligation (cash and non-cash excluding PS) for Maintenance and Other Operating Expenses (MOOE) and Capital Outlays (CO) of all programs, activities and projects funded in the current year from all appropriation sources,
  14. This is the ratio of total disbursements (cash and non-cash) from the current allotment excluding Personnel Services to total obligations for MOOE and CO from FY 2023 appropriations,
  15. Percent of internal staff provided with learning and development interventions (LDIs) and/or updates based on the Learning and Development (LD) Plan  
  16. This indicator measures the efficiency of the office in the requirement of the Quality Management System thru immediate response in nonconformities and other undesirable occurrence through Request for Action
  17. This indicator refers to the percentage of concerns closed/resolved by the office. Concerns are communications from internal and external clients received by the Committee on Anti-Red Tape (CART) Secretariat, such as concerns, queries, suggestions or recommendations, commendations, requests for assistance, and requests from internal and external clients
  18. This indicator refers to the percentage COA audit recommendations including audit findings that the office was not able to address in previous years which were carried over to the current year which were fully implemented by the office.
  19. This indicator refers to the percentage COA audit recommendations including audit findings that the office was not able to address in previous years which were carried over to the current year which were fully implemented by the office.
  20. This indicator refers to the percentage of all documents/ requests and communications received which were processed within the prescribed timeline of office or services in compliance with the Citizen's Charter  
  21. This refers to the percentage of filled positions for non-medical plantilla positions as of December 31,2023  
  22. This refers to the percentage of filled positions for Nurse, Medical Officer, and Medical Specialist plantilla positions including those with managerial or administrative functions as of December 31,2023