If you are wonderstruck on how to make crm and project management presentation, then look on further just try our ready-made 70 slides Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides deck example. A customer relationship management system is necessary for any business or company that aims to succeed and grow steadily. This project life cycle phases PPT templates will help you on various stages of the cycle such as customer initiatives, customer focus, core vs extended customer service, customer perceived value, transaction vs relationship marketing, CRM model, customer lifecycle management, CRM components, process of E-CRM, CRM capabilities, CRM dashboard etc. It helps you to determine the impact of your customer relationship management program. You can also utilize this customer relationship presentation sample to get acquainted with similar topics. This project management life cycle presentation PPT sample also has slides like current lead status, leads by source, deals by expected close date, lead acquisition & deal acquisition, top Customers, marketing dashboard, intranet dashboard, and various types of bar graphs like stacked column, line chart, pie charts etc. just to name a few. A great crm strategy means customer satisfaction and tons of revenue for your company. If you wish to easily establish contact and maintain long-term relationship with your clients, then download our Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides. Our Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides encourage forward looking ideas. Keep the audience focused ahead.
Business Plan Proposal Powerpoint Presentation SlidesSlideTeam
The client wants to start a new venture and requires a detailed business plan to increase their chances of success. The consulting company will conduct market analysis, create a financial plan, determine workforce needs, perform a competitive analysis, and develop a marketing strategy. They will prepare an initial design phase and contact the client for more information.
Differentiation is the process of making a product distinct from competitors by adding meaningful value. A firm can differentiate along five dimensions: product, services, personnel, channel, and image. Product differentiation involves differentiating form, features, style, quality, durability, customization, reliability, and reparability. Services differentiation focuses on adding valued services like ordering, financing, delivery, installation, returns, training, consulting, and maintenance. Personnel differentiation involves having better trained employees with competence, credibility, courtesy, reliability, responsiveness, and communication skills. Channel differentiation considers how a company distributes through direct or indirect marketing based on coverage, expertise, performance, and use of the internet. Image differentiation uses symbols, logos,
While creating a brand marketing PowerPoint presentation slide, a presenter wants everything appropriate. Keeping this in mind, we have come up with pre-designed content ready product development presentation slides. This content ready professionally designed media performance & scheduling PPT cover the topics like awareness steps, brand awareness metrics, measuring effectiveness of the brand, bar graphs & charts, combo chart, donut pie chart and many more. We proudly present you brand building Which will help you further creating your ideas into reality. This amazing content-ready PPT slides can be used for creating PPTs on product advertising, goods strategy, quality preference, company awareness, business marketing, brand recognition, product building and management. Download it! You have got the best product awareness sample PPT model. You are just a click away to download this professionally designed product management PowerPoint deck. Encourage your audience with our brand marketing PowerPoint presentation graphics. Keep a friendly atmosphere going with our Brand Marketing PowerPoint Presentation Slides. They help you curb the hawks.
Brand positioning is a crucial part of the marketing plan, select our Brand Positioning PowerPoint Presentation Slides to find out how to position your brand. This is very important to identify your brand uniqueness and attributes what makes you different from your competitors. The Positioning strategy PPT helps you to make a distinct place in the minds of target customers. The goal of this strategy is to highlight your product’s most powerful attributes. The brand strategy PowerPoint complete deck contains templates such as positioning strategy, brand positioning framework, brand worksheet, statement and model, product communication and repositioning, etc. Additionally, this amazing market segmentation Presentation slide is also helpful for topics like market projections, brand positioning, product strategy, brand strategy, product marketing plan, segmentation and targeting, customer engagement, brand management and many more. An effective brand positioning strategy can maximize brand value. Download product positioning PowerPoint template to get an edge over competitors. Eliminate disparities with our Brand Positioning PowerPoint Presentation Slides. Be absolutely fair in your every deal.
This document discusses various public relations, publicity, and corporate advertising strategies and tactics. It defines public relations as managing relationships with the public through identification of policies and procedures. It also discusses marketing public relations functions like building excitement, creating news, and influencing opinion leaders. Finally, it provides examples of different public relations tools, measurements of effectiveness, and types of corporate advertising.
Market segmentation involves dividing a market into subgroups with similar characteristics that influence demand. The objectives of market segmentation are to identify attractive marketing opportunities, select target markets, determine product mix, select channels, and develop effective marketing programs. The key steps in market segmentation are identifying segments, developing profiles, evaluating segments, selecting targets, and developing positioning and marketing plans. Target marketing focuses marketing efforts on specific segments likely to purchase products and services.
The document discusses the role of distribution in services and examines challenges in delivering people-processing, possession-processing, and information-based services through physical and electronic channels. It also explores the role of intermediaries and drivers of globalization for services. Distribution impacts information/promotion flow, negotiation flow, and product flow. Physical and electronic channels need to complement each other. Globalization drivers include competition, technology, cost, and government policies, which impact different service types uniquely.
IMC Participants & Partners by Amitabh MishraAmitabh Mishra
Participants in IMC can be divided in five major groups-
Advertisers or Client
Advertising agencies.
Media organizations.
Marketing communication specialist organizations.
Collateral services.
Business Plan Proposal Powerpoint Presentation SlidesSlideTeam
The client wants to start a new venture and requires a detailed business plan to increase their chances of success. The consulting company will conduct market analysis, create a financial plan, determine workforce needs, perform a competitive analysis, and develop a marketing strategy. They will prepare an initial design phase and contact the client for more information.
Differentiation is the process of making a product distinct from competitors by adding meaningful value. A firm can differentiate along five dimensions: product, services, personnel, channel, and image. Product differentiation involves differentiating form, features, style, quality, durability, customization, reliability, and reparability. Services differentiation focuses on adding valued services like ordering, financing, delivery, installation, returns, training, consulting, and maintenance. Personnel differentiation involves having better trained employees with competence, credibility, courtesy, reliability, responsiveness, and communication skills. Channel differentiation considers how a company distributes through direct or indirect marketing based on coverage, expertise, performance, and use of the internet. Image differentiation uses symbols, logos,
While creating a brand marketing PowerPoint presentation slide, a presenter wants everything appropriate. Keeping this in mind, we have come up with pre-designed content ready product development presentation slides. This content ready professionally designed media performance & scheduling PPT cover the topics like awareness steps, brand awareness metrics, measuring effectiveness of the brand, bar graphs & charts, combo chart, donut pie chart and many more. We proudly present you brand building Which will help you further creating your ideas into reality. This amazing content-ready PPT slides can be used for creating PPTs on product advertising, goods strategy, quality preference, company awareness, business marketing, brand recognition, product building and management. Download it! You have got the best product awareness sample PPT model. You are just a click away to download this professionally designed product management PowerPoint deck. Encourage your audience with our brand marketing PowerPoint presentation graphics. Keep a friendly atmosphere going with our Brand Marketing PowerPoint Presentation Slides. They help you curb the hawks.
Brand positioning is a crucial part of the marketing plan, select our Brand Positioning PowerPoint Presentation Slides to find out how to position your brand. This is very important to identify your brand uniqueness and attributes what makes you different from your competitors. The Positioning strategy PPT helps you to make a distinct place in the minds of target customers. The goal of this strategy is to highlight your product’s most powerful attributes. The brand strategy PowerPoint complete deck contains templates such as positioning strategy, brand positioning framework, brand worksheet, statement and model, product communication and repositioning, etc. Additionally, this amazing market segmentation Presentation slide is also helpful for topics like market projections, brand positioning, product strategy, brand strategy, product marketing plan, segmentation and targeting, customer engagement, brand management and many more. An effective brand positioning strategy can maximize brand value. Download product positioning PowerPoint template to get an edge over competitors. Eliminate disparities with our Brand Positioning PowerPoint Presentation Slides. Be absolutely fair in your every deal.
This document discusses various public relations, publicity, and corporate advertising strategies and tactics. It defines public relations as managing relationships with the public through identification of policies and procedures. It also discusses marketing public relations functions like building excitement, creating news, and influencing opinion leaders. Finally, it provides examples of different public relations tools, measurements of effectiveness, and types of corporate advertising.
Market segmentation involves dividing a market into subgroups with similar characteristics that influence demand. The objectives of market segmentation are to identify attractive marketing opportunities, select target markets, determine product mix, select channels, and develop effective marketing programs. The key steps in market segmentation are identifying segments, developing profiles, evaluating segments, selecting targets, and developing positioning and marketing plans. Target marketing focuses marketing efforts on specific segments likely to purchase products and services.
The document discusses the role of distribution in services and examines challenges in delivering people-processing, possession-processing, and information-based services through physical and electronic channels. It also explores the role of intermediaries and drivers of globalization for services. Distribution impacts information/promotion flow, negotiation flow, and product flow. Physical and electronic channels need to complement each other. Globalization drivers include competition, technology, cost, and government policies, which impact different service types uniquely.
IMC Participants & Partners by Amitabh MishraAmitabh Mishra
Participants in IMC can be divided in five major groups-
Advertisers or Client
Advertising agencies.
Media organizations.
Marketing communication specialist organizations.
Collateral services.
The document discusses customer expectations of service quality. It begins by defining the different types of expectations customers can have - from ideal expectations where they want the best possible service, to acceptable expectations where they expect adequate service, to minimum tolerable expectations. It then discusses the factors that influence the formation of customer expectations, such as word of mouth, past experiences, and personal needs. Meeting or exceeding customer expectations is key to delivering good quality service. Managing customer expectations is the first step for companies.
3M is a company founded in 1902 that employs over 91,000 people and produces over 50,000 products. It implemented a CRM and KM system to address issues with customer queries, including repetition of questions, transfers to R&D experts, and lack of a centralized knowledge base. The system included a Remedy Action Request System, Primus eCrm software for knowledge sharing and search capabilities, and a customer data warehouse. This implementation led to benefits like a 13% increase in agent productivity, a 11% increase in first call resolutions, and a 55% reduction in transfers to experts.
Business Strategies Powerpoint Presentation SlidesSlideTeam
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Unveil the long-term goals of your business using our content ready Business Strategies PowerPoint Presentation Slides. Take advantage of these strategic management PPT templates to show the core competencies of your organization like communications, thinking, personal split, teamwork, etc. Take the assistance of these corporate strategy PPT templates to undertake a budget analysis of your organization. Present the key initiatives to be undertaken by numerous departments like sales, marketing, R&D, operation, employee, finance & Admin using this long-term goal PowerPoint deck. Portray the project timeline chart as well as the fund allocation for numerous activities including water treatment, CIP expenditures, equipment replacement, etc. Use these organizational goals PowerPoint visuals to represent the main success indicators like revenue growth, employee cost reduction. Utilize these strategic plan PPT layouts to unveil the internal environment factors, contingencies, strategy articulation, initiatives, financial projection, amongst others. Download these strategic management PowerPoint infographics to implement groundbreaking strategies for best performance and growth. https://bit.ly/3ygIMEm
Digital Change PowerPoint Presentation Slides SlideTeam
The document discusses various aspects of digital transformation for a company. It covers the core elements of digital transformation including customer understanding, digitally modified business processes, and performance management. It also outlines some common barriers to digital transformation, such as legacy systems and a lack of digital skills. Additionally, the document presents ways to achieve digital transformation like gaining new experience and adopting new technologies. It provides a transformation roadmap and suggests how tasks can be distributed throughout the organization for digital changes.
Use content-ready Procurement PowerPoint Presentation Slides to execute the process of acquiring goods and services from an external source via tendering. Meet customers & stakeholders demands, analyse processes, optimize strategies and ultimately reduce procurement costs. Incorporate professionally designed procurement PowerPoint PPT templates to transform your business which bring you benefits. This deck comprises of templates such as procurement strategy structure, procurement steps, procurement workflow process, procurement strategy, approach to procurement, formulating procurement strategy, creating procurement strategy, and more. Use this presentation for purchase planning, value analysis, financing, price negotiation, inventory control and stores, standards determination, etc. These procurement PowerPoint templates are completely customizable. Edit color, text, icon and font size as per your requirement. Add or remove content, if needed. Grab ready-to-use procurement PowerPoint complete presentation to go step by step process of acquiring goods and services from external suppliers. Good expression is guaranteed with our Procurement Powerpoint Presentation Slides. Communication becomes explicitly clear.
This document discusses choosing brand elements to build brand equity. It outlines various brand elements like names, URLs, logos, slogans, jingles and packaging. It provides criteria for effective brand elements and tactics for implementing different elements. The key message is that brand elements should work together cohesively to create a memorable and meaningful brand identity that enhances awareness and forms strong associations.
The document discusses Customer Relationship Management (CRM). It covers topics like the evolution of customer interactions over time, customer loyalty levels and retention rates, identifying touchpoints and moments of truth, differentiating and customizing interactions for different customer segments, and using different media like face-to-face, phone, and internet for interactions.
CRM systems have traditionally only captured interactions directly between the seller and customer, missing 95% of customer dialogue that occurs between customers themselves. With the rise of social media, customers now dictate how and where they purchase through online communities. Social CRM allows companies to capture this additional customer data from social networks and online forums to develop a more complete 360-degree view of each customer.
The document discusses integrated marketing communications (IMC), which is defined as a strategic business process used to plan, develop, execute, and evaluate coordinated marketing communication programs. IMC aims to generate both short-term financial returns and long-term brand value through an integrated approach. Key elements of IMC include advertising, direct marketing, digital/internet marketing, sales promotion, publicity/public relations, and personal selling.
Global supply chain management involves planning and coordinating all supply chain activities, including sourcing, procurement, manufacturing, logistics, and distribution. It aims to integrate supply and demand management across companies and their suppliers and customers. The global supply chain includes suppliers, corporations, and customers, with the flow of information, products, and funds between them. Key supply chain activities are purchasing, manufacturing, logistics, distribution, transportation, and marketing. The supply chain can be simple, involving a supplier, company, and customer, or extended to include additional suppliers, customers, and service providers.
The document discusses the service-profit chain and the importance of internal service quality, customer loyalty, and exceptional service. It states that internal service quality leads to employee satisfaction, which drives customer service. Maximizing customer lifetime value through loyalty is key to profitability, as loyal customers result in retention, repeat sales, and referrals. The difference between good and exceptional service determines whether a customer might or will definitely purchase again. Building loyalty requires delivering superior quality and service at all touchpoints from management to frontline staff by gaining customer feedback and implementing quick improvements.
Brand equity refers to the value of a brand and consists of brand loyalty, brand awareness, perceived quality, and brand associations. Brand loyalty measures how attached customers are to a brand and are less likely to switch. High brand awareness means customers easily recognize or recall the brand. Perceived quality is customers' perception of a brand's quality compared to alternatives. Brand associations are anything linked to a brand memory, like product attributes, feelings, or symbols. Maintaining strong brand equity provides strategic benefits like reduced marketing costs and ability to command a price premium.
The document discusses key concepts related to customer value, satisfaction, and loyalty. It defines customer value, satisfaction, and loyalty and outlines steps companies can take to deliver high customer value, increase satisfaction, and cultivate long-term customer relationships to maximize lifetime value. These include understanding customer needs and expectations, consistently meeting or exceeding them, monitoring satisfaction over time, and implementing customer relationship management strategies.
This document provides an overview of marketing management concepts taught in a course at NUST. It introduces the lecturer and outlines topics that will be covered including the marketing mix, customer relationships, needs and satisfaction, and marketing philosophies. It also discusses rethinking the traditional 4P marketing mix model to include additional elements like people, processes, and customer value to better address current marketing challenges.
This document discusses various aspects of positioning services in the market. It defines positioning as the place a product occupies in consumers' minds relative to competing products. It then provides examples of different types of positioning, including by specific attributes, price/quality, use, product class, user, and competitor. The document emphasizes that an effective positioning strategy must establish a simple, consistent message that sets a firm or product apart. It also discusses using positioning maps to analyze competitive strategies.
Role of Integrated Marketing Communication; Process of Marketing Communication; Definition and
Scope of Advertising Management; Determination of Target Audience, Advertising and Consumer
Behavior; Setting Advertising Objectives, DAGMAR; Determining Advertising Budgets; Advertising
Strategy and Planning, Creative Strategy Development and Implementation
CRM involves developing long-term mutually beneficial relationships with customers through open communication and customized products and services. It is based on trust and providing superior value compared to competitors. Customer relationships progress through different stages from basic interactions to long-term partnerships. Global salespeople play a key role in building and promoting customer relationships by understanding customer needs, providing quality service, and enhancing loyalty over time. The goal of CRM is to turn prospects into loyal, long-term partners through ongoing value creation.
Analytical CRM will enhance customers' experiences through intelligent decision making and analytics. It provides advanced analytics, information management, and marketing automation capabilities. These capabilities are embedded into industry-specific contact center outsourcing solutions to optimize interactions, drive growth, and increase customer loyalty through personalized experiences and recommendations. Pricing is typically $0.5M-$1.5M annually based on customization level and data needs.
If you are planning to present your company’s CRM strategies then our content-ready customer relationship management strategies PowerPoint presentation is perfect for you. This customer acquisition PPT design consists of a number of slides like importance of customer initiatives, customer in the focus, customer perceived value, transactional vs relationship marketing, economies of customer retention, customer relationship management model, customer lifecycle management, stages of CRM, CRM components, process of E-CRM, basics and enhanced CRM, capabilities and dashboard, current lead status, leads by source, lead and deal acquisition, top customers, CRM KPIs, sales rep. dashboard, project management, sales and marketing dashboards, Intranet dashboard and product comparison charts. These customer retention plan PPT slides have been professionally designed to cover various topics such as customer care, customer retention, relationship development, marketing, customer acquisition, sales campaign, FMCG marketing, key Salesforce and customer base planning etc. This amazingly designed customer relationship management strategies PowerPoint graphics will surely win over your clients and the audience. Consolidate your gains with our Customer Relationship Management Strategies PowerPoint Presentation Slides. Establish the foundation for continuing growth.
“You can download this product from SlideTeam.net”
If you are planning to present your company’s CRM strategies then our content-ready customer relationship management strategies PowerPoint presentation is perfect for you. This customer acquisition PPT design consists of a number of slides like importance of customer initiatives, customer in the focus, customer perceived value, transactional vs relationship marketing, economies of customer retention, customer relationship management model, customer lifecycle management, stages of CRM, CRM components, process of E-CRM, basics and enhanced CRM, capabilities and dashboard, current lead status, leads by source, lead and deal acquisition, top customers, CRM KPIs, sales rep. dashboard, project management, sales and marketing dashboards, Intranet dashboard and product comparison charts. These customer retention plan PPT slides have been professionally designed to cover various topics such as customer care, customer retention, relationship development, marketing, customer acquisition, sales campaign, FMCG marketing, key Salesforce and customer base planning etc. This amazingly designed customer relationship management strategies PowerPoint graphics will surely win over your clients and the audience. Consolidate your gains with our Customer Relationship Management Strategies Powerpoint Presentation Slides. Establish the foundation for continuing growth. https://bit.ly/3b7gQrW
The document discusses customer expectations of service quality. It begins by defining the different types of expectations customers can have - from ideal expectations where they want the best possible service, to acceptable expectations where they expect adequate service, to minimum tolerable expectations. It then discusses the factors that influence the formation of customer expectations, such as word of mouth, past experiences, and personal needs. Meeting or exceeding customer expectations is key to delivering good quality service. Managing customer expectations is the first step for companies.
3M is a company founded in 1902 that employs over 91,000 people and produces over 50,000 products. It implemented a CRM and KM system to address issues with customer queries, including repetition of questions, transfers to R&D experts, and lack of a centralized knowledge base. The system included a Remedy Action Request System, Primus eCrm software for knowledge sharing and search capabilities, and a customer data warehouse. This implementation led to benefits like a 13% increase in agent productivity, a 11% increase in first call resolutions, and a 55% reduction in transfers to experts.
Business Strategies Powerpoint Presentation SlidesSlideTeam
“You can download this product from SlideTeam.net”
Unveil the long-term goals of your business using our content ready Business Strategies PowerPoint Presentation Slides. Take advantage of these strategic management PPT templates to show the core competencies of your organization like communications, thinking, personal split, teamwork, etc. Take the assistance of these corporate strategy PPT templates to undertake a budget analysis of your organization. Present the key initiatives to be undertaken by numerous departments like sales, marketing, R&D, operation, employee, finance & Admin using this long-term goal PowerPoint deck. Portray the project timeline chart as well as the fund allocation for numerous activities including water treatment, CIP expenditures, equipment replacement, etc. Use these organizational goals PowerPoint visuals to represent the main success indicators like revenue growth, employee cost reduction. Utilize these strategic plan PPT layouts to unveil the internal environment factors, contingencies, strategy articulation, initiatives, financial projection, amongst others. Download these strategic management PowerPoint infographics to implement groundbreaking strategies for best performance and growth. https://bit.ly/3ygIMEm
Digital Change PowerPoint Presentation Slides SlideTeam
The document discusses various aspects of digital transformation for a company. It covers the core elements of digital transformation including customer understanding, digitally modified business processes, and performance management. It also outlines some common barriers to digital transformation, such as legacy systems and a lack of digital skills. Additionally, the document presents ways to achieve digital transformation like gaining new experience and adopting new technologies. It provides a transformation roadmap and suggests how tasks can be distributed throughout the organization for digital changes.
Use content-ready Procurement PowerPoint Presentation Slides to execute the process of acquiring goods and services from an external source via tendering. Meet customers & stakeholders demands, analyse processes, optimize strategies and ultimately reduce procurement costs. Incorporate professionally designed procurement PowerPoint PPT templates to transform your business which bring you benefits. This deck comprises of templates such as procurement strategy structure, procurement steps, procurement workflow process, procurement strategy, approach to procurement, formulating procurement strategy, creating procurement strategy, and more. Use this presentation for purchase planning, value analysis, financing, price negotiation, inventory control and stores, standards determination, etc. These procurement PowerPoint templates are completely customizable. Edit color, text, icon and font size as per your requirement. Add or remove content, if needed. Grab ready-to-use procurement PowerPoint complete presentation to go step by step process of acquiring goods and services from external suppliers. Good expression is guaranteed with our Procurement Powerpoint Presentation Slides. Communication becomes explicitly clear.
This document discusses choosing brand elements to build brand equity. It outlines various brand elements like names, URLs, logos, slogans, jingles and packaging. It provides criteria for effective brand elements and tactics for implementing different elements. The key message is that brand elements should work together cohesively to create a memorable and meaningful brand identity that enhances awareness and forms strong associations.
The document discusses Customer Relationship Management (CRM). It covers topics like the evolution of customer interactions over time, customer loyalty levels and retention rates, identifying touchpoints and moments of truth, differentiating and customizing interactions for different customer segments, and using different media like face-to-face, phone, and internet for interactions.
CRM systems have traditionally only captured interactions directly between the seller and customer, missing 95% of customer dialogue that occurs between customers themselves. With the rise of social media, customers now dictate how and where they purchase through online communities. Social CRM allows companies to capture this additional customer data from social networks and online forums to develop a more complete 360-degree view of each customer.
The document discusses integrated marketing communications (IMC), which is defined as a strategic business process used to plan, develop, execute, and evaluate coordinated marketing communication programs. IMC aims to generate both short-term financial returns and long-term brand value through an integrated approach. Key elements of IMC include advertising, direct marketing, digital/internet marketing, sales promotion, publicity/public relations, and personal selling.
Global supply chain management involves planning and coordinating all supply chain activities, including sourcing, procurement, manufacturing, logistics, and distribution. It aims to integrate supply and demand management across companies and their suppliers and customers. The global supply chain includes suppliers, corporations, and customers, with the flow of information, products, and funds between them. Key supply chain activities are purchasing, manufacturing, logistics, distribution, transportation, and marketing. The supply chain can be simple, involving a supplier, company, and customer, or extended to include additional suppliers, customers, and service providers.
The document discusses the service-profit chain and the importance of internal service quality, customer loyalty, and exceptional service. It states that internal service quality leads to employee satisfaction, which drives customer service. Maximizing customer lifetime value through loyalty is key to profitability, as loyal customers result in retention, repeat sales, and referrals. The difference between good and exceptional service determines whether a customer might or will definitely purchase again. Building loyalty requires delivering superior quality and service at all touchpoints from management to frontline staff by gaining customer feedback and implementing quick improvements.
Brand equity refers to the value of a brand and consists of brand loyalty, brand awareness, perceived quality, and brand associations. Brand loyalty measures how attached customers are to a brand and are less likely to switch. High brand awareness means customers easily recognize or recall the brand. Perceived quality is customers' perception of a brand's quality compared to alternatives. Brand associations are anything linked to a brand memory, like product attributes, feelings, or symbols. Maintaining strong brand equity provides strategic benefits like reduced marketing costs and ability to command a price premium.
The document discusses key concepts related to customer value, satisfaction, and loyalty. It defines customer value, satisfaction, and loyalty and outlines steps companies can take to deliver high customer value, increase satisfaction, and cultivate long-term customer relationships to maximize lifetime value. These include understanding customer needs and expectations, consistently meeting or exceeding them, monitoring satisfaction over time, and implementing customer relationship management strategies.
This document provides an overview of marketing management concepts taught in a course at NUST. It introduces the lecturer and outlines topics that will be covered including the marketing mix, customer relationships, needs and satisfaction, and marketing philosophies. It also discusses rethinking the traditional 4P marketing mix model to include additional elements like people, processes, and customer value to better address current marketing challenges.
This document discusses various aspects of positioning services in the market. It defines positioning as the place a product occupies in consumers' minds relative to competing products. It then provides examples of different types of positioning, including by specific attributes, price/quality, use, product class, user, and competitor. The document emphasizes that an effective positioning strategy must establish a simple, consistent message that sets a firm or product apart. It also discusses using positioning maps to analyze competitive strategies.
Role of Integrated Marketing Communication; Process of Marketing Communication; Definition and
Scope of Advertising Management; Determination of Target Audience, Advertising and Consumer
Behavior; Setting Advertising Objectives, DAGMAR; Determining Advertising Budgets; Advertising
Strategy and Planning, Creative Strategy Development and Implementation
CRM involves developing long-term mutually beneficial relationships with customers through open communication and customized products and services. It is based on trust and providing superior value compared to competitors. Customer relationships progress through different stages from basic interactions to long-term partnerships. Global salespeople play a key role in building and promoting customer relationships by understanding customer needs, providing quality service, and enhancing loyalty over time. The goal of CRM is to turn prospects into loyal, long-term partners through ongoing value creation.
Analytical CRM will enhance customers' experiences through intelligent decision making and analytics. It provides advanced analytics, information management, and marketing automation capabilities. These capabilities are embedded into industry-specific contact center outsourcing solutions to optimize interactions, drive growth, and increase customer loyalty through personalized experiences and recommendations. Pricing is typically $0.5M-$1.5M annually based on customization level and data needs.
If you are planning to present your company’s CRM strategies then our content-ready customer relationship management strategies PowerPoint presentation is perfect for you. This customer acquisition PPT design consists of a number of slides like importance of customer initiatives, customer in the focus, customer perceived value, transactional vs relationship marketing, economies of customer retention, customer relationship management model, customer lifecycle management, stages of CRM, CRM components, process of E-CRM, basics and enhanced CRM, capabilities and dashboard, current lead status, leads by source, lead and deal acquisition, top customers, CRM KPIs, sales rep. dashboard, project management, sales and marketing dashboards, Intranet dashboard and product comparison charts. These customer retention plan PPT slides have been professionally designed to cover various topics such as customer care, customer retention, relationship development, marketing, customer acquisition, sales campaign, FMCG marketing, key Salesforce and customer base planning etc. This amazingly designed customer relationship management strategies PowerPoint graphics will surely win over your clients and the audience. Consolidate your gains with our Customer Relationship Management Strategies PowerPoint Presentation Slides. Establish the foundation for continuing growth.
“You can download this product from SlideTeam.net”
If you are planning to present your company’s CRM strategies then our content-ready customer relationship management strategies PowerPoint presentation is perfect for you. This customer acquisition PPT design consists of a number of slides like importance of customer initiatives, customer in the focus, customer perceived value, transactional vs relationship marketing, economies of customer retention, customer relationship management model, customer lifecycle management, stages of CRM, CRM components, process of E-CRM, basics and enhanced CRM, capabilities and dashboard, current lead status, leads by source, lead and deal acquisition, top customers, CRM KPIs, sales rep. dashboard, project management, sales and marketing dashboards, Intranet dashboard and product comparison charts. These customer retention plan PPT slides have been professionally designed to cover various topics such as customer care, customer retention, relationship development, marketing, customer acquisition, sales campaign, FMCG marketing, key Salesforce and customer base planning etc. This amazingly designed customer relationship management strategies PowerPoint graphics will surely win over your clients and the audience. Consolidate your gains with our Customer Relationship Management Strategies Powerpoint Presentation Slides. Establish the foundation for continuing growth. https://bit.ly/3b7gQrW
Customer Relationship Management Model PowerPoint Presentation SlidesSlideTeam
Getting problem in managing customer retention? We have come up with professionally created customer relationship management model PowerPoint presentation slides. Organizations can participate to manage their relations with customers at all points during the customer lifecycle. Furthermore, in this pre-designed professionally created CRM framework PPT presentation we have included slides on customer initiatives, customer perceived value, emphases on client transaction, traction vs relationship marketing, economic retention, CRM model, lifecycle management, CRM stages and components, E-CRM process, current lead status, lead and deal acquisition, customer retention, CRM capabilities, bar charts and many more. Apart from this, with our relationship development PPT slides, you can also emphasize various other concepts like customer business relationship, sales force planning, consumer management, organizational planning, customer satisfaction, customer services, consumer technical support and business review. The best part is that you can also easily download our customer relationship management model PowerPoint templates. Get all the ingredients to fit exactly with our Customer Relationship Management Model PowerPoint Presentation Slides. It allows you to attempt the jigsaw.
Business Fundraising PowerPoint Presentation SlidesSlideTeam
Present your business idea in a visually stimulating manner with the help of Business Fundraising PowerPoint Presentation Slides. Land a convincing professional impression right from the time you deliver elevator pitch using this capital fundraising PPT theme. Take advantage of the sophisticated design of startup fundraising PowerPoint slideshow to highlight the business problem and the solution you bring. Convey stakeholders the value your product offers to potential customers using the expert layout of this business crowdfunding PPT presentation. Elucidate your vision and purpose of your product through a concise tabular format included in the VC fundraising PowerPoint theme. Back up your argument by illustrating important achievements or business milestones with the help of seed funding PPT slideshow. Elaborate on the success rate of your product by highlighting the business traction using the seed capital PowerPoint presentation. Cover all the pitch deck fundamentals like the use of funds, shareholding patterns, and exit strategy by downloading venture capital PPT template. https://bit.ly/3hc8a4Q
Presenting our compelling Enterprise Fundraising PowerPoint Presentation Slides. Entrepreneurs from various industry verticals can use this PPT pitch deck to raise venture capital. The highly visual layout ensures that you consolidate every relevant piece of info to convert potential investors into stakeholders. Present a crisp company overview to complement your elevator pitch. Employ this private equity funding PowerPoint theme to showcase the product value proposition, product roadmap, and milestones achieved. The data visualizations included here help you in neatly consolidating business models, revenue streams, and expense models. Illustrate your growth strategy, go-to-market strategy, and marketing strategy with the help of our investor pitch deck PPT presentation. Portray competitive landscape, product comparison, and SWOT analysis using this comprehensive business fundraising PowerPoint layout. Communicate funds usage, break-even analysis, shareholding pattern, and exit strategy. Press the download icon to virtually represent your business idea in the best possible manner. Our Enterprise Fundraising PowerPoint Presentation Slides are topically designed to provide an attractive backdrop to any subject. Use them to look like a presentation pro. https://bit.ly/3m1IUjZ
Angel Investing And Start Up Fundraising PowerPoint Presentation SlidesSlideTeam
The document contains a presentation template for startups seeking angel investment or fundraising. It includes sections on the company overview, problem and solution, team, product, traction, financial projections, fundraising request, and use of funds. The presentation template provides an organized format for startups to concisely outline their business concept and pitch to investors.
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Customer Acquisition Management Process Complete PowerPoint Deck With Slides SlideTeam
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Analyzing Customer Journey And Data From 360 Degree PowerPoint Presentation S...SlideTeam
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Customer Support And Services Guide Powerpoint Presentation SlidesSlideTeam
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After sales service encompasses all the assistance provided to customers after purchasing a product or service. Grab our informative PowerPoint presentation on Customer Support and Services Guide. It overviews after sales services, their benefits, needs, and best practices. Implementing an effective after sales support strategy can enhance customer satisfaction, promote brand loyalty, and even generate positive word of mouth advertising. Our customer services deck delves into various aftersales services, such as training, assurance, support, assistance, and rewards. Additionally, it highlights the positive impact of excellent after sales services and offers a set of dashboards to monitor customer retention and satisfaction. Moreover, our customer support PPT covers a range of services, including product guarantees, warranty, returns, replacements, configurations, installations, maintenance, and relocation. You can access our 100 percentage customizable template by downloading it, and its also compatible with Google Slides.
Word Of Mouth WOM Marketing Strategies To Build Brand Awareness Powerpoint Pr...SlideTeam
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Word of mouth marketing generates honest discussions about and recommendations for a product or company by getting people to discuss your brand, product, or business. Grab our Word of Mouth WOM Marketing Strategies to Build Brand Awareness template. It includes a brief overview of the concept and benefits of word of mouth marketing. Our WOM strategies deck contains significant industry statistics, types, and challenges. Additionally, it covers the need for and major types of word of mouth marketing strategies such as customer referral marketing, social media influencer marketing, brand ambassador marketing, affiliate marketing. It further incorporates the user generated content, employee advocacy, customer reviews and testimonials, buzz marketing, viral marketing, guerrilla marketing, and other strategies. Finally, the module highlights the impact, campaign budget, plan, and implementation framework for word of mouth marketing. Get to know more by downloading our 100 percentage editable and customizable template, which is also compatible with google slides.
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Employee engagement refers to the level of involvement and enthusiasm employees have towards their work, which ultimately leads to better business outcomes. Grab Our Strategic staff engagement action plan can showcase the commitment level of employees in the workplace. It discusses the challenges and issues organizations face due to disengaged employees. Our Workforce participation deck includes an employee engagement survey to evaluate staff participation and satisfaction rates. Additionally, it provides industry statistics that demonstrate the importance of employee engagement. These resources can help companies develop an improved employee engagement action plan to achieve their goals and objectives. Further, Our Employee job satisfaction offers practical strategies to enhance productivity, retention, and participation rates. It further focuses on optimizing communication practices and employee work life balance, as well as implementing reward and recognition programs, compensation and benefits, and training and development opportunities. Finally, our HR Engagement Strategies module provides metrics to measure the impact of employee engagement activities. Get instant access.
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Traditional marketing uses offline media to reach, target, and attract a wider audience. Grab our insightfully designed template on Traditional Marketing Channel Analysis that provides an overview of offline marketing. It includes Traditional marketing techniques, that are more resilient and leave a stronger impression on the customers. It also has a positive impact on businesses as it helps to capture a broader range of audience. It includes key features, statistics, best practices, and benefits audience growth, reusable material, increased credibility, and brand exposure. Our conventional marketing deck further includes approaches that help organizations increase sales and attract customers, such as newspaper and magazine advertising, company brochures, and direct mail. The PowerPoint presentation also incorporates outdoor broadcasting, one on one, referral marketing, radio ads, billboards, transit advertising, sticker, and word of mouth marketing. Lastly, it highlights the critical marketing team players and the cost spent on every advertisement channel. Get access to this powerful template now.
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An asset tracking system is a technique to monitor an organizations assets more efficiently to enhance customer service and improve equipment longevity. Grab our Integrating asset tracking system to enhance the operational effectiveness template. It is expertly crafted to keep track of purchases to strengthen security and IT safety. Our IT asset management deck provides the latest technology trends for keeping track of assets. It involves the current scenario of an organizations asset and inventory management systems. Additionally, our Inventory management system PPT offers essential methods of an asset tracking system such as RFID tags, barcode scanning, Bluetooth low energy, near-field communication, and more. It further showcases detailed working and key benefits of implementing these systems. Furthermore, our RFID integration module includes a workflow chart and the roles and responsibilities of the HR manager and team. It contains cost analysis and comparative software assessment for enhancing overall performance. Lastly, our Asset management template exhibits the KPI dashboards and impact analysis for measuring the effectiveness of implementing a tracking system. Get instant access.
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A leadership brand is a way to make others aware of your unique qualities as a leader and how you can make a positive impact. If youre interested, our Designing and Implementing Brand Leadership Strategy template is available for download. It provides an overview of brand leadership, including its benefits, essential factors, steps, and strategies for creating a strong leadership brand. Our Brand Identity deck includes tips for becoming a market leader, three leadership groups, and a leadership matrix. It also explores the relationship between value proposition and brand leadership. Moreover, our Brand Architecture PPT explains strategic brand leadership tasks such as organizational structure and process, brand architecture, and brand building function. Additionally, it includes dashboards for tracking brand awareness and performance. Finally, our Brand Building module discusses how brands can provide unique value to customers and consists of a case study on Coca Colas success as a market leader. The template is fully editable and customizable and can be used with Google Slides. Get access now.
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The primary objective of Amazons business strategy is to meet customer demands by providing an exceptional experience. Our professionally designed How Amazon Generates Revenues Across the Globe template presents an overview of Amazons marketing strategy, including partnerships, initiatives, marketing activities, and brand positioning. The deck focuses on gaining a competitive advantage by showcasing the progress Amazon has made over the years, such as their successful IPO investment, performance progress, and managing competition. The Amazon Business Strategy module shows the companys performance in managing SWOT analysis, BCG matrix, and VRIO analysis. The PPT also includes an assessment of Amazons marketing mix, advertising strategy, and business model to enhance revenue and market share. Additionally, the template presents the selling process across the platform, financial review, and future predictions. Finally, it showcases the critical executives associated with Amazons core team. Gain access to this powerful template now and unlock Amazons business strategy secrets.
Guide For Effective Event Marketing Powerpoint Presentation Slides Mkt CdSlideTeam
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health over time.
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Managed Services refers to outsourcing IT services to improve operational efficiency and reduce costs for an organization. The Managing Business Customers Technology PowerPoint presentation provides insights on pricing and growth strategies for these services, making it useful for IT and Chief Strategy managers looking to determine the right pricing model. The Capacity Services Management presentation includes an analysis of the global managed services market, competitive landscape, and pricing models such as Per User, Per Device, A La Carte, and Tiered Pricing. These models are compared based on scalability, cost, and technology, and the most suitable one is selected. The presentation also highlights the impact of implementing the pricing strategy and the key strategies for managed services growth, which can lead to increased sales, reduced operational costs, and increased market share. Gain access to this informative template now.
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The story of Apples brand emphasizes the importance of its identity in building its strength. View our professionally designed Unearthing Apples billion-dollar branding secret PowerPoint presentation. It showcases how Apple has established itself as an innovative market leader. Our market leader deck helps present Apples success as a market leader through its unique brand personality and clear vision. Apples primary goal is to develop ground-breaking solutions that positively impact peoples lives continually. Additionally, our Apple story PPT highlights Apples progress as a global leader with substantial brand value. Managing Apples brand performance involves various strategies such as advertising, product development, and marketing mix. Furthermore, it details the close relationship between Apple and its customers, including brand architecture, archetypes, and brand value assessment. Finally, our brand reputation module highlights the critical members associated with the brand and the role of Apples leaders in fostering an environment of consistent innovation. Get access to this powerful template now.
Developing Flexible Working Practices To Improve Employee Engagement Powerpoi...SlideTeam
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Due to reduced job satisfaction, low employee productivity, and high-stress levels, many companies are transitioning to flexible work arrangements. Grab our Developing Flexible Working Practices to Improve Employee Engagement template. It can assist companies in increasing employee engagement rates and promoting workplace diversity. Our Flexible working hours deck addresses the issues caused by a rigid work schedule and presents statistics, benefits, trends, and growth drivers associated with hybrid work. Additionally, it provides guidelines and policies for the flexibility of work. Our Telecommuting PPT further showcases employee engagement strategies and productivity software tools for remote teams to achieve flexible work objectives. It also covers common issues managers face when implementing flexible work hours and ways to overcome them. Finally, our Job flexibility module exhibits the critical performance indicators KPIs and dashboards to help companies evaluate the impact of flexible employment strategies on employees and business performance. Download our 100 percent customizable template, also compatible with Google Slides.
Product Corporate And Umbrella Branding Powerpoint Presentation Slides Brandi...SlideTeam
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Grab Our meticulously crafted template titled Product, corporate and umbrella branding, a valuable resource for enhancing the overall value of your brand. It assists retailers in refining their product identity and differentiating them from competitors. Our Brand identity deck includes a brand portfolio and Kotlers five-level model for comparative product analysis. It also features tracking of customer service performance, budget analysis for product branding, and a product performance tracking dashboard. Additionally, our Corporate branding PPT emphasizes the significance of leveraging brand value, outlining its benefits and role. It provides insights into implementing corporate branding through critical elements, a deployment checklist, an activity tracking timeline, and significant steps for implementation. Furthermore, our Brand personality module includes a comprehensive overview of Umbrella branding, enhancing overall brand performance by improving brand equity. It also highlights the purpose, importance, advantages, and disadvantages associated with umbrella branding. Finally, the umbrella branding performance is managed through budget assessment for brand maintenance and an activity tracking dashboard for the umbrella brand. Access this powerful template now to augment your brand management strategies.
Communication Channels And Strategies For Shareholder Engagement Powerpoint P...SlideTeam
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A shareholder engagement strategy can help an organization develop and strengthen its relationship with investors. Grab our Communication Channels and Strategies for Shareholder Engagement template that helps to communicate about the latest updates and strategies implemented by the company to shareholders for building trust. It starts by highlighting benefits, concerns, and topics for shareholder engagement. Our Investor relations deck also shows the different types of companies for investor engagement through various communication techniques. Additionally, it highlights planning techniques like formulating a governance committee and communication calendar. Further, our Investor engagement PPT communication channels like website, email, and social media for shareholder engagement. It also showcases various shareholder strategies for websites like sharing annual reports, posting SEC filings, proxy statements, governance roadshows, and podcasts. Our Corporate strategy module exhibits an email channel to communicate critical updates and techniques to shareholders. Lastly, it shows various social media channels, like Facebook, YouTube, etc., for communicating with shareholders and covers other strategies like meetings, sharing ESG practices, and conducting investors survey for shareholder engagement. Get instant access.
Responsible Tech Playbook To Leverage Business Ethics Powerpoint Presentation...SlideTeam
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Grab our completely designed, Responsible tech playbook to leverage business ethics template. It provides a comprehensive guide to cater tools, methods, and frameworks to help firms make better technological decisions. Our Technological transformation deck helps mitigate software and product development risks and helps manage how technology interacts with society or the community. The playbook covers summaries of various technologies utilized. Each synopsis incorporates slides outlining an overview of the technique in terms of goal, aim, duration, and stakeholders involved. Additionally, our Technology governance PPT highlights the Primary methods, including agile threat modeling, data ethics canvas, consequence scanning, unintended and intended consequence scanning, and ethical OS. It also contains FMEA, interpret ML, materiality matrix assessment, tarot cards of tech, responsibility strategy, and humane design guide. Lastly, our Business ethics module exhibits the different approaches associated with responsible technology, including polarity thinking, participatory design, speculative design provocations, and bracketing. Get immediate access.
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Personalized marketing help organization run targeted promotional campaigns and enhance the customer experience. The following presentation Generating Leads through Targeted Digital Marketing Campaign can help the marketing department to improve brand perception and increase the loyalty of customers towards the company. It initially showcases the collection and analysis of data for preparing ideal customer personas. This PPT also highlights personalized email and video marketing strategies that can help to target an online audience and increase the conversion rate. It also shows website optimization tactics that can result in high-converting landing pages and shorter sales cycles. It also shows various other personalized strategies which are social media and mobile application marketing. This presentation also showcases a checklist that can help to manage and ensure the effective implementation of personalized marketing campaigns. It also highlights the budget that can be allocated to marketing activities for customer targeting. In the end, this presentation shows KPIs and dashboards that can help to track and evaluate the effectiveness of personalized customer marketing campaigns. Download it now.
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A sales plan is the first and foremost step towards developing a sales strategy, enabling a companys team to predict and avoid business related risks. Grab our Boosting Profits with a New and Effective Sales Strategic Plan template. It formulates the right target audience, appropriate sales representatives, software tools, revenue goals, and methods to track performance. Our Sales Strategy deck provides the company overview, products offered, value proposition, target market analysis, etc. It focuses on understanding the need for a new strategic sales plan. Our Brand Promotion PPT showcases multiple steps of building a sales strategy, like setting targets, creating customer profiles, lead generation strategies, etc. Additionally, it includes various stages of the sales process, namely, prospecting and lead generation, setting customer qualification criteria, scheduling product demos, defining customer needs, etc. It also caters to slides about multiple sales assessment techniques. Further, our Promotional Campaigns module includes campaigns like using referrals, loyalty programs, buy more and save more programs, device trade ins, etc. Lastly, it caters to the cost analysis, impact assessment of multiple sales activities, and dashboards related to tracking improvements with implementing new sales plans. Get access now.
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Chat GPT multitasks by picking up on and naturally expressing more than one aim at a time. Grab our professionally curated ChatGPT IT template. It includes an introduction, advantages, and features of OpenAIs ChatGPT model and discusses the price and availability of its enhanced version, called ChatGPT Pro. Our ChatGPT deck represents the working and architecture of ChatGPT technology, including a large language model and self-attention mechanism. Additionally, it demonstrates the various applications of ChatGPT in several domains, such as education, medicine, research, information technology, advertisement, banking, finance, etc. Our chatbot using GPT-3 PowerPoint presentation represents the three reinforcement learning from human feedback models supervised fine-tuning, reward, and reinforcement learning. Furthermore, it discusses integrating the ChatGPT model into web applications and best practices for successful deployment. Moreover, our ChatGPT integration into the web applications module contains sections about the impact of ChatGPT on social media and artificial intelligence tokens. Lastly, this chatbot using GPT-3 deck comprises a roadmap, a timeline, a 30-60-90 days plan, a checklist to integrate OpenAIs GPT-3 model into web applications and a case study on mental health and ChatGPT collaboration. Get access now.
Methods To Implement Traditional Marketing Powerpoint Presentation Slides Mkt CdSlideTeam
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CRM Life Cycle Phases And Project Management PowerPoint Presentation Slides
1. CRM Life Cycle Phases
and Project Management
Your Company Name
2. Agenda
WWW.COMPANY.COM
2
01
Agenda
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02
Agenda
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04
Agenda
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03
Agenda
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audience's attention.
3. Importance of Customer Initiatives
WWW.COMPANY.COM
3
2017 2018 2019 2020 2021 2022
Reduce
costs
Leverage
investments
Enhance products
& services
Enhance executive
decision making
Reach the
customer
Participate in global
village
Remain in
business
Increase
revenue
Optimize resources
& minimize costs
Decision Support
Initiatives
Customer
Initiatives
Operational
Initiatives
Financial
Initiatives
4. WWW.COMPANY.COM
4
Customer is the Focus
CustomerStrategy
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People
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Systems
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attention.
Process
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Structure
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5. Core vs Extended Customer Service
WWW.COMPANY.COM
5
Core Service Satisfies Caring Service Delights
Customer
Expectation
Perceived
Value
Customer
Expectation
Perceived
Value
Failing E
Unsatisfactory D
Satisfactory C
Out Standing A
Exceeds Expectations B
7. Emphasis on Customer Transaction
WWW.COMPANY.COM
7
Service’s Customer Understanding And Analysis
Service’s Long –Team Customer Relationship
Service’s Transactions
Customer Interactions
CHANNELS
CHANNELS
CUSTOMER TRANSACTION
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8. Transaction Vs Relationship Marketing
WWW.COMPANY.COM
8
TRANSACTION
One- Time
Managing Brands
Mass Communication
Market Share
Profitability Of Transaction
Brand Equity
RELATIONSHIP
Ongoing
Managing People
Individual Communication
Customer Share
Profitability Of Longevity
Customer Share Equity
10. Economics of Customer Retention
WWW.COMPANY.COM
10
Cost of retaining
current customer
Cost of acquiring new customer
Cost of retaining current customer
8X
25-50X
35-70X
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11. CRM Model
WWW.COMPANY.COM
11
01
03
04 02
Differentiate
Based On
Customer Needs,
Characterist-ics
And Behaviors
Develop
Products,
Services,
Channels To
Meet Customers
Needs
Retain
Valuable
Customers
Interact With
Customers And
Prospective
Customer
Understand
Customers’
Needs
Customize By
Customer
Segment
Acquire
Customers
And
Prospective
Customer
Deliver
Increased
Value To
Customer
Acquire & Retain
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Understand & Differentiate
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Interact & Deliver
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Develop & Customize
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12. Customer Lifecycle Management
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12
01 02
0304
CRM
Customer Retention And
Referrals For New Customers
Customer Equity Leverage
Through Cross Selling , And
Up Selling
Customer Need Assessment
And Acquisition
Customer Development
Through Personalization And
Customization
21. Let’s Have a Break, We'll Come Back After 15 Minutes
Coffee
Break!
22. CRM Dashboard (Opportunity by Rating)
WWW.COMPANY.COM
22
CountallOpportunity
20
28
42
10
30
50
Cold Hot Warm
Rating
Open Opportunity
23. CRM Dashboard (Current Lead Status)
WWW.COMPANY.COM
23
0 5 10 15 20 25 30
Carol Doe
Tom Parker
Peter Smith
Tony John
John Clark
Jonson Carol
New
Assigned
In Process
Converted
Recycled
24. CRM Dashboard (Leads by Source)
WWW.COMPANY.COM
24
31%
29%
25%
15%
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needs and capture your audience's attention.
Advertisement
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needs and capture your audience's attention.
Email Campaign
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needs and capture your audience's attention.
Exhibition
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needs and capture your audience's attention.
Online Site
25. CRM Dashboard (Deals by Expected Close Date)
WWW.COMPANY.COM
25
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audience's attention.
Deals by Expected Close Date
0
4
8
12
16
20
24
Jul Aug Sep
40%
30%
15%
26. CRM Dashboard (Lead Acquisition & Deal Acquisition)
WWW.COMPANY.COM
26
Lead Acquisition
40
Touched Leads
20%
60 Day 90 Day30 Day
Deal Acquisition
60 Day 90 Day30 Day
60
New Deals
30%
29. CRM Dashboard (KPIs)
WWW.COMPANY.COM
Active Subscribers
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Revenue
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Acquisition
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50%
30%
15%
5%
Subscriber 1 Subscriber 2
Subscriber 3 Subscriber 4
0
20
40
60
80
100
14-Aug 15-Aug 16-Aug 17-Aug
2016 2017
K
K
K
K
K
K
0
20
40
60
80
100
Week 1Week 2Week 3Week 4Week 5Week 6
2015 2016 2017
30. CRM (Sales Rep Dashboard)
WWW.COMPANY.COM
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80%
20%
80-Proposal 20-Negotiation
Opportunities Est. Close Next 25 Days
0 2 4 6 8
1
2
3
4
Actual vs Goal Sum(Actual Money) ($)
Sum(Target Money) ($)
5-Negotiation
4-Proposal
1-Identity
2-Qualification
3-Develop
01
02
03
04
05
65
58
47
35
20
Opp Duration by Pipeline
31. CRM Dashboard (Project Management)
35%
24%
16%
13%
12%
Crime Horror Adventure Fact Children's Books
Project
Types 55%
15%
12%
10%
8%
X Large Large Medium Small X Small
Project
Size
Total Projects
25
Projects on Hold
40
Overdue Projects
10
Available Resources
40%
Schedule
70
32. CRM Dashboard (Sales Dashboard Template)
WWW.COMPANY.COM
32
Month over month
closing trend
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Total lead
ownership
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Lead Owner
Breakdown
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Sales by product
March 2017
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$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
$9.0
$10.0
Product A Product C Product C
0% 50% 100%
Lest
Converted
Open
Jeff Smith Peter Clark John Daniel
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
$9.0
$10.0
Product A Product B Product C Product D Product E
Revenue Profit Quanity
Jeff Smith
John Daniel
Peter Clark
5%
59%
36%
33. CRM Dashboard (This Year Sales Vs. Last Year Sales)
WWW.COMPANY.COM
33
Sales Given in Fiscal Month
This Year Sales
$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
$100
Jan Feb Mar Apr May
Last Year Sales
$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
$100
Jan Feb Mar Apr May
35. CRM Dashboard (Intranet Dashboard)
WWW.COMPANY.COM
35
6/2015
5/20162/2017
0
2
4
6
8
10
12
2015 2016 2017
Country 1 Country 2 Country 3
2015 2016 2017
40k
30k
20k
10k
0k
2015
2016
2017
0k 20k 30k
Page views
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Country
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Events Count
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Page views
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48. WWW.COMPANY.COM
48
Name Here
Designation
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Name Here
Designation
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Designation
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Meet Our Team
51. Financial
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51
40%
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Minimum
50%
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Medium
60%
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Maximum
52. Quotes
WWW.COMPANY.COM
52
It’s not just about being better.
It’s about being different. You
need to give people a reason
to choose your business.
…Tom Abbott
56. Timeline(Continued…) 56
2014
2015
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END
57. Post It Notes
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57
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01 02 03 04
58. Newspaper
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58
Today’s NewsThis slide is 100% editable. Adapt it to your needs and capture your audience's attention.
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59. Puzzle
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59
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60. Target
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60
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61. Circular
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61
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62. Venn
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62
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63. Lego
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63
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01 02 03
64. Matrix
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64
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HighLow
Low High
65. WWW.COMPANY.COM
65
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Mind Map
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Bulb&Idea
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MagnifyingGlass
69. Funnel
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69
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audience's attention.
01
02
03
70. Address
# street number, city, state
Email Address:
emailaddress@123.com
Contact Numbers:
0123456789
Thank
You