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Chapter 17
Delegating: Authority,
Accountability, Responsibility
in Delegation Decisions
Learning Outcomes
 Examine the role of the employer or nurse leader,
nurse delegator and delegatee in the delegation
process.
 Distinguish between authority, accountability and
responsibility in the delegation process.
 Evaluate how tasks and relationships influence the
process of delegation.
 Describe the challenges of delegating to unlicensed
nursing personnel (UNP).
 Identify strategies to overcome underdelegation,
overdelegation, and improper delegation.
 Comprehend the legal authority of the registered
nurse in delegation.
Delegation: An Art and Skill of
Professional Nursing Practice
 A multifaceted decision-making strategy
 Implemented to improve the work
performance of staff in the healthcare
organization
 Implemented to achieve nursing goals and
improve patient care outcomes
Nurse Practice Act (NPA)
 Rules and regulations and policies for state
 Set up by each state
 NPA has jurisdiction of delegation
Delegation Terms (1 of 2)
 Responsibility
 Reliability, dependability, and obligation to
accomplish work.
 Authority
 Ability to perform duties in a specific role
 Accountability
 If actions were appropriate, includes a detailed
explanation
Delegation Terms (2 of 2)
 Delegator
 Licensed nurse who delegates nursing
responsibilities or allocates a portion of work
related to patient care
 Delegatee
 Individual who is delegated a nursing
responsibility by a licensed nurse, competent to
perform task or activity and must verbally accept
responsibility
Assignment vs Delegation
 Assignment is accepting the care within the
scope of practice of the nurse
 Delegation is when specific task are
requested and be completed and overseen
by the licensed person
Organizational and Individual
Accountability
 Organizational Accountability
 Crucial to delegation
 Relationship based
 Shared governance fosters
 Individual Accountability
 Individuals’ ability to explain actions
 Requires one to be answerable for actions
Legal Authority to Delegate
 Nurse retains accountability
 Legally responsible
 Must ensure task is completed by right
person
 Person must be supervised
The Five Rights of Delegation
 Task
 Appropriate and legal
 Circumstance
 Appropriate environment/resources/ equipment
 Person
 Willing and able with expertise
 Direction/Communication
 Clear/concise instructions
 Supervision
 Monitor and evaluate patient
Situational Leadership Model®
 Follower’s Readiness: Ability and
willingness
 Ability: job readiness
 Willingness: psychological readiness
 Leaders/managers need to behave
differently in specific situations
Challenges of Delegating
 Often unlicensed nursing personnel are the
delegatee
 Job descriptions vary
 Multiple designations and levels
 Requires awareness of individual ability
Delegating in Diverse Teams
 Complicated by multiple factors
 Age
 Gender
 Ethnicity
 Culture
Barriers to Effective Delegation
 Underdelegation
 Overdelegation
 Improper Delegation
Conclusion
 Multifaceted Process
 Learned skill
 Requires critical thinking and clinical
judgements
 Understand delegation skills

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Chapter 017 Delegating - Authority, Accountability, Responsibility in Delegation Decisions(1).pptx

  • 1. Chapter 17 Delegating: Authority, Accountability, Responsibility in Delegation Decisions
  • 2. Learning Outcomes  Examine the role of the employer or nurse leader, nurse delegator and delegatee in the delegation process.  Distinguish between authority, accountability and responsibility in the delegation process.  Evaluate how tasks and relationships influence the process of delegation.  Describe the challenges of delegating to unlicensed nursing personnel (UNP).  Identify strategies to overcome underdelegation, overdelegation, and improper delegation.  Comprehend the legal authority of the registered nurse in delegation.
  • 3. Delegation: An Art and Skill of Professional Nursing Practice  A multifaceted decision-making strategy  Implemented to improve the work performance of staff in the healthcare organization  Implemented to achieve nursing goals and improve patient care outcomes
  • 4. Nurse Practice Act (NPA)  Rules and regulations and policies for state  Set up by each state  NPA has jurisdiction of delegation
  • 5. Delegation Terms (1 of 2)  Responsibility  Reliability, dependability, and obligation to accomplish work.  Authority  Ability to perform duties in a specific role  Accountability  If actions were appropriate, includes a detailed explanation
  • 6. Delegation Terms (2 of 2)  Delegator  Licensed nurse who delegates nursing responsibilities or allocates a portion of work related to patient care  Delegatee  Individual who is delegated a nursing responsibility by a licensed nurse, competent to perform task or activity and must verbally accept responsibility
  • 7. Assignment vs Delegation  Assignment is accepting the care within the scope of practice of the nurse  Delegation is when specific task are requested and be completed and overseen by the licensed person
  • 8. Organizational and Individual Accountability  Organizational Accountability  Crucial to delegation  Relationship based  Shared governance fosters  Individual Accountability  Individuals’ ability to explain actions  Requires one to be answerable for actions
  • 9. Legal Authority to Delegate  Nurse retains accountability  Legally responsible  Must ensure task is completed by right person  Person must be supervised
  • 10. The Five Rights of Delegation  Task  Appropriate and legal  Circumstance  Appropriate environment/resources/ equipment  Person  Willing and able with expertise  Direction/Communication  Clear/concise instructions  Supervision  Monitor and evaluate patient
  • 11. Situational Leadership Model®  Follower’s Readiness: Ability and willingness  Ability: job readiness  Willingness: psychological readiness  Leaders/managers need to behave differently in specific situations
  • 12. Challenges of Delegating  Often unlicensed nursing personnel are the delegatee  Job descriptions vary  Multiple designations and levels  Requires awareness of individual ability
  • 13. Delegating in Diverse Teams  Complicated by multiple factors  Age  Gender  Ethnicity  Culture
  • 14. Barriers to Effective Delegation  Underdelegation  Overdelegation  Improper Delegation
  • 15. Conclusion  Multifaceted Process  Learned skill  Requires critical thinking and clinical judgements  Understand delegation skills