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Building a user research practice in the Home Office - Katy Arnold
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Presented at UX Brighton 2018: Advancing Research, 2nd November 2018.
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Building a user research practice in the Home Office - Katy Arnold
1.
Sub-title Building a user
research practice in the Home Office KatyArnold Head of User Research @katyarnie
2.
Sub-title
3.
Sub-title
4.
Sub-title
5.
Sub-title
6.
Sub-title So, how did
we build a user research practice at the Home Office?
7.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
8.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
9.
Sub-title “If it’s a
good idea, do it. It is much easier to apologise than to get permission” Grace Hopper © Lynn Gilbert
10.
Sub-title
11.
Sub-title
12.
Sub-title
13.
Sub-titleTrained 120 staff
14.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
15.
Sub-title Recruiting participants for research
is hard
16.
Sub-title
17.
Sub-title https://ei8fdb.github.io/Build-Low-Cost-User-Research-Lab/
18.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
19.
Sub-title
20.
Sub-title
21.
Sub-title https://en.wikipedia.org/wiki/Cuneiform
22.
Sub-title
23.
Sub-title
24.
Sub-title
25.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
26.
Sub-title Digital Inclusion team
27.
Sub-title
28.
Sub-title Digital, Data and
Technology
29.
Sub-title
30.
Sub-title 1. Go under
the radar 2. Get organised 3. Add value 4. Do great work
31.
Sub-title Thank you! KatyArnold Head of
User Research @katyarnie
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