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Explore, Engage, and Empower: 13th Biennial CRMA ConferenceThursday, June 22, 2011 @ Simmons College, Boston, MA<br />LaGuardia Community College’s Virtual Career Center<br />Leslie Camacho, M.S.Ed. <br />Assistant Director of Career Development<br />lcamacho@lagcc.cuny.edu<br />&<br />Yevgeniya (Yevi) Granovskaya, M.S.Ed. <br />Senior Career Counselor<br />ygranovskaya@lagcc.cuny.edu<br />

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Welcome! <br />

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Abstract<br />This session will be a presentation of LaGuardia Community College's virtual career center bridging existing career services and providing students with a framework for career planning. Join us for a demonstration of eCareer Central (website) and eCareer Plan (a career planning application).<br />

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Your Goals<br />Reasons for choosing this session?<br />What do you want to take back to your respective campuses?<br />

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About LaGuardia Community College<br />Located in Western Queens, New York City<br />Part of The City University of New York - 23 institutions: 11 senior colleges, six community colleges<br />Serves New Yorkers and immigrants from 163 countries<br />50 majors and four certificate programs <br />Total enrollment in 2009 was 17,028 for credit students<br />55% are full-time students; 45% are part-time students<br />55% of students receive some type of financial assistance<br />

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About LaGuardia’s Career Services – Pre 2008<br />Decentralized services<br />Employment <br />Internships<br />Advisement & counseling <br />Library (stacks & online) <br />Transfer center <br />New student orientation<br />Special programming for targeted populations<br />Example: College Discovery (HEOP),COPE, ASAP, Disability Services<br />Career Development Center<br />Serves non-credit students only (ACE)<br />

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History – Strategic Planning<br /> Improve Student Success<br />2007 – 2008 Strategic Plan <br />Academic Goal: 6.1.14<br />“Develop and implement a comprehensive career development system. To improve the effectiveness of career development programs and services. Implement e-Career and evaluate.”<br />

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History to Reality<br />Executive Career Development Committee is formed<br />Committee represented all divisions<br />Share knowledge & resources<br />Learn about best practices<br />Review colleges, locally and nationally, e-Services<br />Discuss how to create links from office to office<br />Identify gaps to build a seamless process<br />

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Virtual Career Services - Trends <br />Job Search<br /><ul><li>Resume preparation & </li></ul>revision<br /><ul><li>Job search strategies

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Interview training</li></ul>Web Presence <br /><ul><li>Facebook, Twitter, LinkedIn

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Digital Portfolios

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Virtual worlds (Ex: Second Life) </li></ul>Counseling/Coaching<br />Text-Chat<br />Video/Phone conferencing<br />Assessment<br />Computer or program based<br />Career Research<br />Market outlook, salary, etc. <br />

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eSolution: LaGuardia eCareer<br />LaGuardia eCareer (www.lagcc.cuny.eud/ecareer)<br />A virtual career center designed especially for degree/credit students that <br />offers two career tools:<br />eCareer Central – Website to find relevant career information and links to pre-existing career services on campus.<br />Highlighted Features: Student videos, Career calendar,& Monthly Career Spotlight<br />eCareer Plan – Interactive application where students can learn the steps to successful career planning & create a personalized career plan. <br />Highlighted Features: Points of reflections, Individuated career information & Key ideas<br />

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Creation of eCareer<br />

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eCareer Developmental Phases<br />

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eDemonstration<br />

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eCareer Landing Page<br />Access to both tools <br />Explanation -Teaser <br />Choose either the eCareer Plan or eCareer Central<br />www.lagcc.cuny.edu/ecareer<br />

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eCareer Central<br />Answers to three main student questions<br />Student videos<br />Current news and announcements<br />Monthly Career Spotlight<br />Links reviewed regularly<br />

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eCareer Plan<br />Interactive interface and current<br />Steps done developmentally <br />Create a personalized plan built on self-exploration and knowledge seeking<br />Information saved for easy printing and editing<br />Log-in Required:<br />Faculty/Staff use GroupWise<br />Sample: <br />Username: ecareer<br />Password: ecareer2910<br />

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eCareer Plan: Pacing<br />Log-in <br />before <br />you start classes.<br />Start working on these sections in your first semester.<br />Start working on these sections in your second and third semesters.<br />Use this section as needed. <br />

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Developments<br />Since Spring 2009: <br /><ul><li>Tabled 25 student events

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1,663 students answered technology survey

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73% use Facebook (N=1,208)

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43% use eMail (N=721)

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33% text on mobile (N=549)

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24 consecutive monthly e-blasts sent

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Conducted 11 in-class demonstrations

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584 Average number of hits per month

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165 Students attended Career Day Spring 2011; 74 Evaluations returned

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73.2% (N=52) attendees reported event help confirm their career interests

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Faculty partnership has increased

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146 eCareer@lagcc.cuny.edu e-mails were received and responded to</li></li></ul><li>Lessons Learned <br />Quality assurance <br />Marketing<br />Curriculum integration<br />Assessment<br />

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The Future of eCareer<br /><ul><li>Focus on assessment

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Regular career day events

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Build a Facebook page

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Train peer leaders

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Create a user guide & activities manual

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Start a Career Club</li></li></ul><li>Recommendations <br />Set out clear goals<br />Use all resources available <br />Learn the language of technology<br />Build partners and allies<br />Plan ahead; Plan with committee; Plan with Students <br />Assess, then assess again<br />

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Your Centers/Campus<br />What aspects of your career services would you like to enhance using technology? <br />

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Q&A<br />

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Thank You! <br />Leslie Camacholcamacho@lagcc.cuny.edu(718) 482-538<br />YeviGranovskayaygranovskaya@lagcc.cuny.edu(718) 482-5162<br />

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References<br />Bloom, J.W., & Walz, G. R. (Eds.). (2003). Cybercounseling and cyberlearning: An encore. Greensboro, NC: ERIC Clearinghouse on Counseling and Student Services. <br />Djadali, Y., & Malone, J.F. (2004). Distance career counseling: A technology-assisted model for delivering career counseling services. In G.R. Walz & C. Kirkman (Eds.), CyberBytes: Highlighting compelling uses of technology in counseling (pp. 7-16). Greensboro, NC: ERIC Clearinghouse on Counseling and Student Services.<br />Epstein, S.A., & Lenz, J.G. (2008). Developing and Managing Career Resources. Broken Arrow, OK: National Career Development Association.<br />Franek, R., Meltzer, T., Maier, C., Olson, E., Doherty, J., & Owens, E. (2007). The best 366 colleges: 2008 edition. New York, NY: Princeton Review.<br />Harris-Bowlsbey, J., Riley Dikel, M., & Sampson, J.P., Jr. (2002). The Internet: A tool for career planning. Tulsa, OK: National Career Development Association.<br />Jencius, M., & Rainey, S. (2009). Current online career counseling practices and future trends. Career Planning and Adult Development Journal, 25(3), 17-28. <br />LaGuardia Community College Year End Performance Report: 2007 – 2008 Academic Year. (2008). Long Island City, NY. <br />Office of Institutional Research and Assessment, Division of Information Technology. (2008). 2008 Institutional Profile. Long Island City, NY. <br />Office of Institutional Research. (2007). Community College Survey of Student Engagement (CCSSE). Long Island, City, NY. <br />Office of Institutional Research and Assessment, Division of Information Technology. (2009). 2009 Institutional Profile. Long Island City, NY. <br />Sampson, J. P., Carr, D. L., Lumsden, J. A., Smisson, C., & Dozier, C. (2009). Computer-Assisted Career Assessment: State of the Art. In Whitfield, E. A., Feller, R. W., & Wood, C. (Eds.) A Counselor’s Guide to Career Assessment Instruments. (5thed). (pp. 43-60). Broken Arrow, OK: National Career Development Association.<br /> Schutt, D.A., Jr. (Ed.). (2008). How to plan and develop a career center (2nd ed.). New York, NY: Ferguson.<br />Stemmer, P.M., Jr., Montgomery, B., & Moore, J.P. (2004). Career guidance services at Michigan Virtual University: Linking careers and education through virtual tools- a lifespan career development model. In G.R. Walz & C. Kirkman (Eds.), CyberBytes: Highlighting compelling uses of technology in counseling (pp. 63-69). Greensboro, NC: ERIC Clearinghouse on Counseling and Student Services.<br />