This document provides information about an upcoming PMO symposium to be held in Berlin, Germany from June 25-27, 2012. It includes details about keynote speakers, panel discussions, workshops, and networking opportunities focused on project, program and portfolio management offices. Some of the topics that will be discussed are PMO structures and roles, dashboarding and performance measurement, aligning projects with corporate strategy, and using PMOs to manage innovations. The event aims to provide international insights into leading successful PMOs and driving organizational change.

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imultaneousTranslation
European English German
in case of sufficient demand
PMOsymposium
Project, Program and Portfolio Management Office: PMO Leading Change
International PMO insights from: Conference: 26 and 27 June 2012
Austria: Germany: Switzerland: USA: Pre-Workshop: 25 June 2012
• Austrian Airlines • Abbott Laboratories • AXA Insurance • Dell Services Pullman Berlin Schweizerhof, Berlin, Germany
Belgium: • BMW Group • Altran
• BNP Paribas Fortis • E.ON IT • QIAGEN
Denmark: • Media-Saturn IT-Services United Kingdom
• CSC • Merck • Infor
France: • Star Alliance Services • Orange Business Services
• CASSIDIAN, an EADS Company • Volkswagen • Stanley Black Decker
• PSA Peugeot Citroën • Wincor Nixdorf International • Transport for London
Keynotes:
Dr Mario Arlt, Stephen Carver, Dr Patrick O‘Connell Your highlights for 2012:
Global OPEX Practice Leader, Lecturer in Project President, Major Government Programs,
ABB Management Services Programme Management, CH2M HILL; Founding Practitioner Director,
Cranfield University BT Centre for Major Programme Management, • Pioneering keynotes
School of Management Saïd Business School, Oxford University • Numerous best practices presented
in 3 parallel tracks
Dr Nino Tomaschek, J. LeRoy Ward, • Comprehensive workshops
Partner, sevensix – Corporate Executive Vice President,
Research and Consulting; Product Strategy Management, • Interactive World Café
Head of the Postgraduate Center, ESI International • Intensive networking activities
University of Vienna
• Networking-Get-Together
Cooperation Partner:
www.pmo-symposium.com

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Project, Program and Portfolio Management Office:
PMO Leading Change
A wide range of external and internal factors are forcing corporations to take strategic decisions. Enterprises must react Target audience
to the volatility of global markets with foresight and need the capability of strategic positioning. The Project Management
Office (PMO) plays a key role in this change by acting as an organizational hub for the efficient direction and • Executives, professional and managerial staff with
implementation of corporate projects. responsibility for:
• Corporate Strategy
• How are today’s PMOs situated and positioned? • Organization
• Is an institutionalized PMO the indispensable foundation for successful corporate and innovation projects? • Strategic Project Management
• How can PMOs position project management and particularly project portfolio management in a strategic as well as agile way? • Project Management Office
• Which benefits result from structure, which from agility? • Portfolio Management
• Which role does management and leadership play? • Multi Project Management
• Program Management
Change
• Project Management and Development
Portfolio Management
• Project and Corporate Financial Control
Maturity
• Corporate Governance
Agile
Added Value
• Corporate Change Management
Innovation
P3O®
PPM
• Corporate Risk Management
Global PMO • Decision makers from project-based sectors such as:
Corporate Strategy
• IT
• Product Development/Innovation
• RD
PMO
Leadership
Risk Management
Organization Program Management • Executive Directors
Programs
• Management Consultants
IT PMO Management • Lateral Thinkers
Essentials
Empowerment
Alignment Performance Indicator
Next Generation PMO

3. Speakers International expertise
for your local PMO
Dr Mario Arlt
Ulrich Aigner ABB Stephen Carver John Donohoe Pascal Emery
Austrian Management Christian Buch Cranfield Star Alliance PSA Peugeot
Airlines Services Merck University Services Citroën
Dr David
Prof. Dr Dr Stefan Hagen Hancock
Alan Fergusson Wolfgang Frank Nino Grau Hagen Transport Soren Helsted
AFA Volkswagen IPMA Management for London CSC
Angela Houghton
Swift Project Dr Michael Thorsten Kolwe Francois Mignot
Management Koetting Media-Saturn Olivier Lazar Dr Oliver Mack CASSIDIAN,
Services BMW Group IT-Services Altran mack:consulting an EADS Company
Antonio
Nieto-Rodriguez Dr Patrick Stefan Schmidt Andreas Splett
BNP Paribas O‘Connell John Pelham Robert Rausch Wincor Nixdorf Abbott
Fortis CH2M HILL JP4Project Dell Services International Laboratories
Dr Wolfram
Ian Templeton Ruediger L. Dr von Schneyder
Peter Taylor Orange Business Thomas Nino Tomaschek VS Consulting Joachim Vorwerg
Infor Services ifanO sevensix Team GmbH E.ON IT
Joanne
White-Doyle
J. LeRoy Ward Herbert Weber Dr Wolfgang Stanley Black Roberto Wittlin
ESI International P-SPE Weber Decker AXA Insurance
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Symposium Specials:
Networking-Get-Together
Expand your personal network!
EUROFORUM invites all attendees, speakers, sponsors and exhibitors to continue the day’s discussions.
Finish the first conference day with culinary delights. Make valuable contacts and broaden your personal network.
Don’t forget to bring enough business cards!
Graphic Recording
Experience our Graphic Recording Sessions during the Keynotes!
Graphic recording is the ideal way of permanently lodging ideas, visions and goals in people’s minds at meetings,
workshops or large conferences. As speakers talk, the renowned MindGraphic specialist Herbert Weber works
to distill their message into large graphic displays. It is live, real-time, creative, entertaining and highly effective
for capturing the key points and messages, structuring complexity and helping to embed the messages in listeners’
memories. Furthermore, this pictorial record enables people who were not at the event to share the results
and findings.
Presented by:
© Herbert Weber/P-SPE Mindgraphic: GVS Marketing-Conference
World Café
Share your thoughts with others!
In the context of collective intelligence you will work in moderated and focused small groups
in a relaxed informal atmosphere.
• Present your thoughts
• Listen to different viewpoints
• Learn from the experiences of others
• Make valuable connections
• Write, doodle, paint your thoughts on the tablecloth or on the mind map
We will offer a number of different PMO related topics to discuss.

5. P r e - Wo r k s h o p : M o n d ay, 2 5 J u n e 2 0 1 2 C o n f e r e n c e d a y o n e : Tu e s d a y , 2 6 J u n e 2 0 1 2
9.00 – 9.30 8.15 – 9.00
Registration and hand out of workshop documents Registration and hand out of conference proceedings
9.30 – 18.00 9.00 – 9.15
Integrating Practices for Delivering Change – The PMO also needs to understand and resolve conflicts. Welcoming address and opening of the conference
“The Mission of the PMO” Integrating Change Delivery Practices (Part 2) by EUROFORUM and the chairman
• Synergies between practices Prof. Dr Nino Grau, Vice President Standards Awards, IPMA
A PMO needs to support existing change • Clashes between practices
delivery practices including portfolio, program and • Links to the business: KEyNOTE: Avoiding Pitfalls in Mega Projects
project management. • Opportunities to build alliances • Major programs: huge, high value, multi-disciplinary efforts
Practices for Delivering Change • How to deal with potential foes typically transform complex capabilities,
Overview of change delivery practices including: systems, or services
• Portfolio Program Project Offices – P3O We then need a workable way of managing • Examples of poorly performing programs and of failures to
• Portfolio Management – MoP an integration initiative. deliver the intended benefits on cost and on schedule
• Program Management – MSP The Integration Initiative • Generalizable principles for set-up, delivery and service to
9.15 – 10.00
• Project Management – PRINCE2 • What form should an integration initiative take? avoid the typical pitfalls
• Change Management • A project? • Materially improve the probability of successfully
• Benefits Management • A program? delivering the intended benefits of major programs
• Other Practices • A series of linked initiatives? on cost and on schedule
Graphic Recording
Dr Patrick O‘Connell,
The challenge for any PMO is to continue to add value Finally, need to summarize this mix of practices and President, Major Government Programs, CH2M HILL,
for the business. The PMO can improve the integration maturity in a single compelling picture. Chairman, Advisory Board, Major Programme Management,
and maturity of change delivery. The Integration Grid Said Business School, Oxford University
Capability Maturity • Picturing the integration environment Founding Practitioner Director,
How repeatable is current: BT Centre for Major Programme Management
• Project management? Workshop Host:
• Program management? Alan Fergusson, Founder Managing Director, AFA KEyNOTE: The Global State of the PMO 2012:
• Portfolio management? On the Road to the Next-Generation
• How do PMOs report on their effectiveness, if at all?
10.00 – 10.45
Integration is about more than the maturity of any • How mature are existing PMOs today?
one change delivery practice. We need to examine how • Has the value of the PMO increased?
different maturity levels can work together. • What role does learning transfer
Integrating Change Delivery Practices (Part 1) play in PMO maturity?
• Which maturity levels go together? J. LeRoy Ward, Executive Vice President,
• Can we build maturity without program management? Product Strategy Management, ESI International
• How do portfolio and project management interact at
different maturity levels? 10.45 – 11.20 Networking Break
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A PMO Essentials B Management, Innovation Change C Organization, Strategy Leadership
Host: Dr Wolfram von Schneyder, CEO, VS Consulting Team GmbH Host: Ruediger L. Thomas, Counselor, ifanO Host: Dr Stefan Hagen, Managing Director,
Hagen Management
Project Management Office (PMO) – Dashboards and Cockpits: Leading Successful PMOs – How to Build the
Added Value Instead of Added Administration The Crucial Issues for a Management Perspective Best Project Management Office for your Business
11.20 – 12.05
• The benefit of PMOs is beyond administrational support • Gaps between strategic and operational level • One way to start a PMO – the five ‘P’s that provide
• A PMO can enhance the organisation but therefore (macro and micro) a great foundation for success
it needs to be staffed with qualified employees • Transforming data into management information • Projects and strategy and why the two need to connect
• The truth: there is no standard PMO for all organisations • Aligning the project world with the operational world • What do successful PMO leaders do differently?
Andreas Splett, Head of Project Management (ME) • Producing simple reports from complex and Peter Taylor, Author and Project Consultant;
Global Pharmaceutical Research Development, Abbott Laboratories incomplete information Senior Director EPMO, Infor
Antonio Nieto-Rodriguez, Head of Transversal Portfolio Management,
BNP Paribas Fortis
Launching a Global PMO Ensure the Sustainability of your PMO: Make it Temporary! Agile Project Management:
• Masterful tips and techniques that will transform • Definition of the PMO’s roles according to the level of Complementing your PMO methodology
your global PMO skills maturity of the organization • Agile project management overview: What? Why? How?
• Introductions to the secrets of the top • Positioning of the PMO in the organizational chart • Practical implementation lessons best practices
12.05 – 12.45
global PMO professionals according to its role • Challenges and alignment within the procurement process
• How to connect with different cultures • Evolution of the PMO to maintain the value and build • Agile within a stage-gate product development process
Angela Houghton, Director Senior PM, the ROI on its activities John Donohoe, Director of Project Management Office (PMO),
Swift Project Management Services • Definition of measures to define the PMO’s ROI model Star Alliance Sevices
• Identification of the set of competences and skills according
to the expected value, roles and deliverables
Olivier Lazar, Global Manager, Project Management Excellence, Altran
12.45 – 13.45 Networking Lunch
13.45 – 14.15 SPOTLIGHT SESSION: Are you interested in presenting your solution here? Please contact: matthias.wehr@euroforum.com, phone: +49 (0)2 11.96 86–37 37
PANEL DISCUSSION: PMO Leading Change
• What does PMO mean to you?
Project/Program/Portfolio/Management Office?
• What are the three most important roles/functions/challenges for PMOs?
• Who are the most important stakeholders?
14.15 – 15.00
• What are the most important success factors for the PMO’s work?
• How important is PM governance for the best fit between projects and organizational strategy?
• How can PMO‘s create an environment for successful change management projects?
Host: Prof. Dr Nino Grau, Vice President Standards Awards, IPMA
Antonio Nieto-Rodriguez, Head of Transversal Portfolio Management, BNP Paribas Fortis
Dr Michael Koetting, Project Portfolio Manager, Financial Services Division, BMW Group
Francois Mignot, Head of Program Excellence, CASSIDIAN, an EADS Company
Ian Templeton, Head of Project Program Management Centre of Excellence, Orange Business Services

7. WORKSHOP: Blueprinting PMOs – PMO as a Driver of Sustainable Value Creation Patterns The Strategic PMO:
Successful Foundations and Optimal Structures in the Context of Project Economy Aligning projects and Corporate Strategy
15.00 – 15.45
The workshop will interactively explore the following areas: • Which impacts have economic, environmental and social • Portfolio versus Single Project Management
• Review of a “best practice” model for the definition and challenges on value-adding processes of a company? • Corporate Strategy and Transfer into Portfolio Criteria
structure of the PMO in different formations. • What added value is provided by a PMO • Selection, Prioritization and Controlling of “the right Projects”
• Identification of the four key factors behind to meet future business challenges? • Monitoring Success factors and Managing Complexity
successful PMO implementation and/or growth. • Is a PMO a change enabler? Dr Wolfgang Weber, independent PMO expert,
• Gap analysis of delegates’ own organisations to Ruediger L. Thomas, Counselor, ifanO former Head of global PMO, QIAGEN
determine what their PMO models might look like.
• Identification of the key barriers to PMO – A Business Performance Driver Creating a World Class PMO:
successful PMO implementation and/or growth. • Business key performance indicators Optimizing Project Manager Capacity
15.45 – 16.25
John Pelham, Project and Program Management Consultant • Project key performance indicators • Develop a project manager certification program
and Instructor; Owner, JP4Project • Performance control charts and dashboards • Develop project manager capacity metrics
Stefan Schmidt, Senior Project Manager, PMP, • Implement a leveraged project manager pool
Project Management Center of Excellence, Wincor Nixdorf International Robert Rausch, PMO Director, Dell Services
16.25 – 17.00 Networking Break
PMOs as a Board-Level Partner for Using PMOs to Direct and Assess Innovations WORKSHOP: Graphic Facilitation and Graphic Recording –
Strategic Programs and Restructuring in Portfolio Management motivate your audience!
• Strategic and restructuring programs – the success factors • Innovation and PMO, contradiction or symbiosis Are you looking for new things to stimulate your audience’s
• Setups for restructuring, cost-reduction and repositioning • What are the special challenges that concentration and accelerate learning? This workshop shows
17.00 – 17.45
• Potential role of an internal PMO in comparison to innovation projects face you how you can…
external consultants • How can PMO drive innovation projects, portfolio, • successfully combine visualized texts and
Dr Oliver Mack, Independent PMO Consultant; mack:consulting; and the entire enterprise innovation and give more cleverly self-drawn elements
Lecturer for MBA, Stuttgart Media University (HdM); innovation for your investment • create your own, expressive vocabulary of images
Lecturer for MBA; FH Wien University of Applied Sciences Vienna Soren Helsted, Manager PMO Strategic Projects Nordics, • understand the benefits of Graphic Facilitation and
Head of Innovation Office Denmark, CSC Graphic Recording in your working environment
Herbert Weber, MindGraphic-Expert,
Aligning PPM PMO for Project Success An Efficient Global PMO with Implementing LEAN Principles P-SPE Partner für Strategische Personalentwicklung
• Clarification and differences PPM PMO • Structured roll-out of a worldwide PMO organisation
17.45 – 18.25
• The way it should be • PSA Excellence System based on
• ... and the reality at Austrian Airlines LEAN principles continuous improvement
Ulrich Aigner, Director Corporate Project Management, • The LEAN toolbox for benefits in project
Austrian Airlines results PMO maturity
Pascal Emery, Head of Global PMO, PSA Peugeot Citroën
NETWORKING-GET-TOGETHER
18.30
Expand your personal network!
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C o n f e r e n c e d ay t wo : W e d n e s d ay, 2 7 J u n e 2 0 1 2
8.45 – 9.00
Coffee reception
PMO World Café – Share your thoughts with others!
9.00 – 10.00
• Interactive
• Creative
• Innovative
Graphic Recording
KEyNOTE: Next Generation Collaboration in PMOs –
Mastering Virtual and Distributed Teams
10.00 – 10.50
• Setting up the „right“ PMO structure in global organizations
• Using social networks in the PMO context
• Mastering the challenges of distributed and virtual project organizations
Dr Mario Arlt, Global OPEX Practice Leader, ABB Management Services
A IT Driving PMO B Management, Innovation Change C Organization, Strategy Leadership
Host: Dr Wolfram von Schneyder Host: Ruediger L. Thomas Host: Dr Stefan Hagen
10.50 – 11.30
A Changing Business Requires a Changing PMO Risk Mitigation Through PMO Governance Frameworks Intercultural Multi Project Management (MPM)
• Business driven changes • What is risk? Challenges in the Global Automotive Market
• Continuous optimization of a PMO • Challenges for projects • Enterprise-strategic derivation of the MPM
• Create and save acceptance of a PMO • Areas of difficulty for present practices • Intercultural MPM at the example of a new production plant
• Outlook • Behavioural complexity • Lessons learned and best practice in the Volkswagen
Thorsten Kolwe, Department Manager IT-Tools, • What about programmes and portfolios? Project Management Office (PMO)
Media-Saturn IT-Services • Way forward for risk management Wolfgang Frank, Launchmanagement, Volkswagen
Dr David Hancock, Head of Project Risk, Transport for London
11.30 – 12.00 Networking Break
Frameworks for Aligning and Prioritizing PMO Integration – Delivering Change Building Blocks of Organizational
Service and Project Portfolios • Multibillion $ takeover of two well known brands Project Management Maturity
• The path to becoming a service oriented organization coming together • Learn what organizational project management is and
• Alignment of business strategy with service • Wall Street targets to meet over three year integration period how it can be applied to your business
12.00 – 12.45
and project portfolio • Immense change for people, infrastructure, • Understand the various types of maturity models that
• Measuring the business value of services systems, processes reporting are available for project organizations
• Prioritizing and aligning the project portfolio • How’s been the journey? • Gain practical tips for improving your
• Success factors, challenges and outlook Joanne White-Doyle, Director Transformation PMO EMEA, company’s project management maturity
Christian Buch, Director Service Management PMO, Merck Stanley Black Decker Ian Templeton, Head of Project Program Management Centre
of Excellence, Orange Business Services

9. The Integrated Project Process Management Office PMO as Change Agent PMO and the Globalisation:
• Benefits of combining enterprise PMO functions with • Definition(s) of the Project Management Office How to Build the PMO „International Division“?
business process management functions • Perspectives • The international context of projects/programmes
• PMO concepts and how did E.ON IT shape the functions • What makes a PMO a change agent • The challenges of project staffing and PMO staffing
12.45 – 13.25
(Integrated PMO) • Methods and tools for driving change • The idea of creating an International Division of
• Benefits and contribution of an integrated PMO • Conclusions PMO resources
• Leading change Roberto Wittlin, Head of PMO Services and Change Management, • How to share experience and leverage it from
• Connection to corporate strategy AXA Insurance one side of the planet to the other ?
• Challenges of IT in a fast moving environment Francois Mignot, Head of Program Excellence, Cassidian
Joachim Vorwerg,
Head of Process Project Management Standards, E.ON IT
13.25 – 14.30 Networking Lunch
KEyNOTE: A Conscious Organization – Ways to Innovative Future Enterprises
• Project-based enterprises meet project-oriented employees
14.30 – 15.00
• How can enterprises be more powerful, flexible and innovative? your Contacts at EUROFORUM:
• Successful management of organizations as complex dynamic systems
• How to become a “Conscious Organization” PROGRAM
• The role of projects as drivers for innovation PROJECT MANAGEMENT
Dr Nino Tomaschek, Partner, sevensix – Corporate Research and Consulting GmbH, Head of the Postgraduate Center, University of Vienna Sascha Lahme
Conference Manager
KEyNOTE: Fear of Flying – Change is Risk and Opportunity Email: sascha.lahme@euroforum.com
• Projects vs. programs
15.00 – 15.50
• Complicated vs. complex ORGANISATION
• Managing in dynamic environments Sonja Schiller
• Leadership styles Senior Conference Coordinator
• More with less Phone: +49 (0)2 11.96 86–34 37
Stephen Carver, Lecturer in Project Programme Management, Cranfield University School of Management Email: sonja.schiller@euroforum.com
CONCLUDING STATEMENTS: MARKETING COOPER ATION
15.50 – 16.00
Prof. Dr Nino Grau, Vice President Standards Awards, IPMA Annika Bastians
Dr Stefan Hagen, Managing Director, Hagen Management Marketing Manager
Ruediger L. Thomas, Counselor, ifanO Phone: +49 (0)2 11.96 86–36 18
Dr Wolfram von Schneyder, CEO, VS Consulting Team GmbH Email: annika.bastians@euroforum.com
16.00 Conference Concludes
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Sponsoring Exhibition
Cooperation Partner
ESI International helps people around the world improve the way they manage projects, contracts, requirements and ESI International GmbH
vendors through innovative learning. ESI focuses in programme management, project management, business analysis, Westhafen Tower, Westhafenplatz 1
and contract and vendor management for technical and specialised professionals. We deliver learning through a 60327 Frankfurt am Main, Germany
range of modalities from in-person and online instructor led courses to executive workshops, to new microlearning Till Strödter
techniques. ESI also provides benchmarking, assessments and learning adoption services. ESI’s academic partner, The Phone: +49 (0) 69.24 43 27–37 95
George Washington University, provides additional assurance that our courses meet the highest standards of academic Fax: +49 (0) 69.24 43 27–47 95
excellence. ESI‘s programmes have benefited over one million professionals since 1981. Email: info@esi-intl.de
Internet: www.esi-intl.de
Patron
maxence is an innovative German consulting company with 68 employees in Dormagen, Cologne and Hamburg and maxence business consulting gmbh
works for large companies who want to lead. Key industries include the chemical and pharmaceutical industry, health Am Weissen Stein 1, Stuerzelbergcenter
facilities and social services, public authorities, banks and insurance companies and utilities. To increase operational 41541 Dormagen, Germany
flexibility and improve the value chain through focus on projects are key points of the consulting. Artur Rueb
Phone: +49 (0) 21 33.25 99–0
Fax: +49 (0) 21 33.25 99–29
Email: artur.rueb@maxence.de
Internet: www.maxence.de
Spotlight Sessions
Are you interested in presenting your Please contact:
PMO solution in a Spotlight Session Matthias Wehr, Sales Manager
to the target audience? Phone: +49 (0)2 11.96 86–37 37, Email: matthias.wehr@euroforum.com

11. Would you like to meet the top-class attendees at the European PMO Symposium? Media Partners:
The Symposium will deliver a European focus on Project, Programme and Portfolio Management Offices.
This event provides you with a unique gateway to new business opportunities for your PMO solutions and services.
• Think Global
Exchange with the international experts from Europe and America!
• Use the Networking Opportunities
Meet your existing clients and valuable new contacts during the breaks,
at lunch, evening event or at your exhibition stand.
• Efficient Branding
Position your company as a market leader – exhibiting or sponsoring offers you
brand recognition in front of your target audience. You can choose your level of
presence with our flexible packages.
FOR FURTHER INFORMATION PLEASE CONTACT:
Matthias Wehr
Sales Manager
Phone: +49 (0)2 11.96 86–37 37
Email: matthias.wehr@euroforum.com
Join our LinkedIn®-Group „European PMO Symposium“
www.pmo-symposium.com/linkedin
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