Presentation on threats to business continuity at banks due to cyberattacks, internal attacks and legacy liabilities

1. Chris Skinner
@FSClub and @Chris_Skinner
www.thefinanser.com
© Chris Skinner. All rights reserved.

2. Sweden
(Stockholm)
Norway
(Oslo)
Scotland
(Edinburgh)
Ireland
(Dublin)
England
(London)
Poland
(Warsaw)
Austria Slovakia
(Vienna) (Bratislava)

4. Becoming Digital is the challenge for all, as customers
demand new services focused upon 21st century
technologies. The challenge is that most of us are stuck
with systems built in the last century.
In this age of the mobile internet, where cloud computing
allows anyone to scale from small to big data and back
again, we are all wondering what to do to evolve our
businesses to this new model of servicing and processing.
This book provides the answers for a Digital Bank strategy
through the insights of one of the markets leading
practitioners providing case studies, knowledge and
opinion in order to show the way forward.
Digital Bank not only includes extensive guidance and
background on the digital revolution in banking, but also
in-depth analysis of the activities of incumbent banks such
as Barclays and new start-ups such as Metro Bank in the
UK, as well as disruptive new models of banking such as
Alior Bank in Poland and FIDOR Bank in Germany. Add on
to these a comprehensive sprinkling of completely new
models of finance, such as Zopa and Bitcoin, and you can
see that this book is a must-have for anyone involved in the
future of business, commerce and banking.
“Chris Skinner is simply one of the most brilliant minds in
banking, and he’s always an entertaining read.” The
Financial Brand commentary when awarding Chris
Skinner’s blog the Reader’s Best Banking Blog Award
© Chris Skinner. All rights reserved.

5. Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?
© Chris Skinner. All rights reserved.

6. Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?
© Chris Skinner. All rights reserved.

7. “It is just three years since we rolled
out our new internet banking
service, and yet we are replacing it
already.”
CIO, UK Bank
© Chris Skinner. All rights reserved.

8. It took 13 years to get two million
customers using Internet banking; it
took just two months to reach that
number for mobile banking.
Barclays Bank
© Chris Skinner. All rights reserved.

9. © Chris Skinner. All rights reserved.

10. Banking is just
data
“Information about money has become
almost as important as money itself .”
Walter Wriston, CEO/Chair, 1967-1984
“Banking is just bits and bytes.”
John Reed, CEO/Chair, 1984-1998

11. © Chris Skinner. All rights reserved.

12. © Chris Skinner. All rights reserved.

13. © Chris Skinner. All rights reserved.

14. © Chris Skinner. All rights reserved.

16. © Chris Skinner. All rights reserved.

17. © Chris Skinner. All rights reserved.

18. Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?
© Chris Skinner. All rights reserved.

20. Mark Zuckerberg (facebook)

21. Mark Zuckerberg (facebook, 2009)

22. Mark Zuckerberg (facebook, 2012)

23. Mohamed Bouazizi
(Arab Spring)

24. Molly Katchpole
(Bank of America)

29. © Chris Skinner. All rights reserved.

31. © Chris Skinner. All rights reserved.

32. Julian Assange (wikileaks)

33. Aaron Barr (HB Gary)

35. © Chris Skinner. All rights reserved.

36. © Chris Skinner. All rights reserved.

37. © Chris Skinner. All rights reserved.

46. The times, they are changing
1964
1994
1974
2004
1984
2014

47. Technology
1960s – 2000s
2000s+
Slow
Corporate
Secure
Simpler
Control
Fast
Consumer
Insecure
Complex
Chaos
… and banks are a technology business
© Chris Skinner. All rights reserved.

48. Bank Technology
1960s – 2000s
2000s+
If it isn’t broken,
don’t change IT.
It is broken,
how are you
going to change
IT.
© Chris Skinner. All rights reserved.

49. Life’s a glitch
Banking is a technology business
We have moved from control to chaos
How can banks handle IT?
© Chris Skinner. All rights reserved.

50. © Chris Skinner. All rights reserved.

51. © Chris Skinner. All rights reserved.

52. © Chris Skinner. All rights reserved.

54. Chris Skinner
Email:
chris.skinner@fsclub.co.uk
Website:
www.fsclub.net
Blog:
www.thefinanser.com
LinkedIn:
Chris Skinner
The Financial Services Club
Facebook Page:
Chris Skinner
The Financial Services Club
Twitter:
@FSClub
@Chris_Skinner