Slides from a webinar that I did with Active Endpoints. Replay of the webinar available at http://www.vosibilities.com/podcast/bpm-summer-camp-session-1-webinar-replay/2010/05/24/
4. Processes Change Response to market conditions Regulatory or other mandated change A little BPM inspires more BPM
5. Processes Are Poorly Understood Difficult to capture as-is processes Incomplete documentation No one person has the knowledge Difficult to specify to-be processes Insufficient process analysis skills Many business and technology components
6. Impact Of BPM Is Poorly Understood Automation of human tasks Fundamental change in how people perform tasks Process monitoring and management No geographic barriers
9. Skills Needed Sponsor/executive support Project management Enterprise technical skills Product technical skills Business process understanding Process analysis skills
11. What Could Possibly Go Wrong? Conflicting/incorrect goals Insufficient process analysis skills No business-IT cross pollination Waterfall approach in an effort to control a complex team
13. Getting Organized Establishing leadership Business leadership to set goals Technical leadership to ensure a robust solution Identifying team responsibilities Get the right skills on the right job Transparent goals and responsibilities
14. Doing It Right Co-location of team Cross-party communication Agile development approach Minimal project overhead Fast iterations and proof of viability Fluid requirements
15. Getting Professional Help Center of Excellence Knowledge transfer Standards and guidelines Shared code and components Experienced consultants/SIs Augment CoE Cross-enterprise experience