1. IM Seminar 2011

2. The eWaitress Team: Carol Sjors Marcel Teun Robin 2 S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

3. Outline 3 Outline 1. Research 2. Promotional video 3. Why eWaitress? 4. What has been done? 5. Findings and results 6. Challenges S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

4. 1. Research 4 How can QR-codes improve the efficiency in restaurants and what are the points of attention? ResearchQuestion Literaturestudy Brain-storming Internetsearching ResearchMethod Testing the application in practice (prototyping). A working application with front- and backend to be used in restaurants with QR-codes. Result S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

5. 2. Promotional video 5 S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

6. 2. Promotional video. 6 S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen.

8. Less time needed to help the customers.

9. Low investment costs.

10. Real-time information about orders.S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

11. 4. What has been done? 8 What: Who: Brainstorming about the subject All Searching for literature Carol & Sjors Writing the paper (in progress) Carol & Sjors Designing database scheme for the website Robin, Teun & Marcel Generating QR-codes Carol & Sjors Designing/coding the website Robin, Teun & Marcel Contacting a restaurant Carol & Sjors Testing the website All Writing a script and preparing for the video Carol & Sjors Filming the promotional video All Writing press release Carol & Sjors Editing the promotional video All Presenting weekly updates Carol And much more… All S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

12. 5. Findings and results 9 S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

13. 6. Challenges Updatingtechnical skills Height of initial investment forthe restaurant How to useQR-codes Dealt with: Maintenance portal for the restaurant Clear order overview for the waitress Easy to use on a (touch) Smartphone Security Less personal contact? Adaptation of QR and smart phones? To be dealt with: Size of therestaurant Integration with cash register Link with Ideal, Paypal etc. 10 S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen

14. Thank you for your attention! Questions? Suggestions? 11 S. de Koning; T. Kuijten; M.A. de Man; D.R. Mulder; A.P. Nijssen