2. OBJECTIVES :-
To learn what is E-banking.
To comprehend its history.
Features of e-banking.
To know more about the modes or channels of e-
banking.
To keep its limitations in mind.
Benefits and drawbacks of e-banking.
To acknowledge its merits and demerits.
3. WHAT IS E-BANKING ?
E-banking is a fast and efficient way of banking
through electronic means.
It is a major innovation in banking and was paved
through an information revolution which
spearheaded E-commerce which finally led into the
start of E-banking.
This type of banking is virtual and the user cannot
see the bank but can conduct banking transactions
and activities from anywhere in the world at any
time.
4.
5. HISTORY OF E-BANKING
E-banking in its primitive form, dates back to the
1980’s,when it became popular for using a keyboard,
terminal or a TV to access the banking system using
a phone line.
Stanford federal credit union was the first to give e-
banking services to its members in 1994.
Later, this idea was adopted by many other banks but
made the services public.
6. FEATURES OF ONLINE
BANKING:
Bank statements
Electronic bill payment
Funds transfer between customer’s own accounts or
another’s customer’s account
Investment purchase or sale
Loan applications and transactions such as
repayment
Account aggregation
7. TYPES OF VIRTUAL
BANKING SERVICES
Major types of Virtual banking services are:-
Automated Teller machines (ATM)
Smart cards
Phone banking
Home banking
Internet banking
8. BOUNDARIES OF E-
BANKING
E-banking , although efficient and time-saving , is not
entirely safe and limitless.
The cost of starting an e-banking application is huge
.
Maintenance of ATMs and applications are a major
issue as it takes a long time for cash to reach into
ATMs and to update apps.
Hackers can hack into bank accounts and launder
money.
9. APPROACHES OF E-
BANKING
Dial-in Approach:- Requires customers to have
a separate finance software, so that they can do all the
process offline and connect to the banks just for
transactions.
Internet Approach:- Customers have to directly
log on to their respective bank website and complete
all their financial work online.
10. BENEFIT OF E-BANKING
Anytime banking ,and anywhere banking.
Online Banking is much cheaper for the bank. A survey
says that Online Banking costs only 10% of branch
services.
Reduction in cost of transaction
Pay bills online there by saving postal services.
Easy to make utility payment.
Online purchases.
The services are available seven days a week, 24
hours a day.
11. DRAWBACK OF E-BANKING
Difficult in adoption technology.
Fear of technology.
High cost of technology.
Lack of preparedness.
Restriction on usage of technology.
12. MERITS AND DEMERITS OF E-
BANKING
Advantages
Check account balances and
track recent account activity
Transfer money between
accounts
Authorize electronic bill
payments
Apply for different types of
loans
Disadvantages
Needs an account with an
Internet Service Provider
Security :- Hacking
Switching banks online is
more tiresome than
switching in person
Must have basic computer
skills and Internet
knowledge
13. WHY SHOULD ONE
CHOOSE E-BANKING ?
Stress on branchless banking decreases
Increasing volume of banking transactions
makes it time-consuming to go to a bank in
person and complete all financial stuff.
It provides us with cost effective services