Basic introduction to Library Services

1. In the Libraries:
Books
Electronic Books
Online journals
Study spaces
Silent and group study
spaces
Helpful Staff
Ask A Librarian –Chat, text,
email, phone
Help desks
One to one support with your
Librarian
Skills development

2.  UEL has 2 Library and
Learning Centres at
 Docklands
 Stratford
 Students and staff can
use any of the Libraries to
borrow and bring books
back
 Resources are available in
a variety of format – Print
and e-books, Print and
electronic journals.

3. 
 Your UEL ID card is your Library
card
 You need your ID card:
 To enter any of our libraries
 To borrow books
 To print
 To photocopy (Stratford)
 It will cost £12 to replace a lost
ID card
 Look after your ID card
 Do not let anyone use it
 You are responsible for
everything taken out on your card
 You may also need your ID card to
exit our Stratford Library

4.  The library is open 24 hours
7 days a week during term
time
 Monday to Friday - the
Library is staffed between
9am to 9pm
 Saturday and Sunday - the
Library is staffed between
12 pm to 5pm.
 Self Service is available 24
hours
 Always check the Library
website for updates on
opening hours
 The Online Library is open
24 hrs daily

5.  Staff and students can borrow up to 15 items.
 These can be books and audio visual materials
 Print journal articles can only be read in the Library and can be
photocopied
 There are reference resources like dictionaries to be read in the
Library
 Our PHD thesis, Postgraduate and Undergraduate dissertations
can only be borrowed to use in the Library
 Digitized thesis are available via our Institutional Repository -
ROAR
 Our online Library is accessible 24hrs

6.  All books can be
borrowed for:
 One week
 Short loans
 Students with known
disability can keep
books for two weeks
at a time.
NB:
You can keep a book as
long as you need to
but must bring it
back if it is requested
by another user

7.  If items are returned late, you will pay the
following fines:
One week Loan - £1 per day –
 Short Loan - 50p per hr
 You cannot borrow if your fines get up to
£25 .
You will have a seven day grace period to
return books and if you still do not return ,you
will incur £8 fine per book
What happens if l return items
late?

8.  Fines can be paid in a number of
ways:
 Via Chip and Pin at the Issue Desk
 Via cash payment at the Issue Desk
 Via Telephone payment when off
campus with Chip and PIN debit or
credit card
 Via self service fine payment
machine on Campus, using coins

9. The Library will automatically renew your books before the due
date. Email will be sent to tell you.
Make sure you check your email
Books will not be renewed automatically:
 If the item has been reserved by another user.
 In that case, you need to bring the books back
You can also check your Library account:
 By signing into the Library Search

10.  Simone N Okolo
 S.n.okolo@uel.ac.uk