This document provides tips for driving adoption of Yammer in an organization. It recommends identifying champions and teams to lead adoption, harvesting low-hanging fruit to get early wins, and using Yammer to tell stories and connect people. It stresses the importance of planning for both initial adoption and long-term use, tearing down barriers, and applying ongoing care, patience and praise to build communities. Resources like the Microsoft FastTrack program and Productivity Library are also highlighted to help organizations develop plans and identify use cases.
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BRK2016 Driving Yammer adoption
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6. • We’ve turned Yammer on and face the cliff of ‘what now’
• My CIO expects adoption to be instantaneous, I need to make
it so
• I’ve heard Yammer has the power to transform but how can I
apply it in my organisation
• I need affirmation that we are doing the right thing
• It’s going great for us but we want to learn more
7. You can drive its adoption
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Wrap up and take away
9. In the beginning
“We don’t need to
innovate around Office
365. We’ll leave that to
Microsoft. Our job is to
adopt the technology as
quickly as we can and to
stay focused on using it
to deliver value to our
clients.”
10. Create traction and attraction
Form the bond, doubters cannot break
Establish a line that has to be towed
•
String it together
11. Plan for now and forever
It’s never too late
Plan for adoption
Plan for longevity
12. Be prepared
twitter
“In there I have the
players that I think
will step up and for
each of those players
I have a plan of what
I will do against
them. Under pressure
players tend to resort
to what they know
best, so I come up
with a plan and that
gives me confidence.”
Maddie Hinch
23. Tie back
Plan like an Olympian
Plan for adoption and
longevity
Tear down barriers
Be patient
Apply plenty of tlc
Get a business owner
Drive with a champion
Instant community
Weave it into the everyday
35. “It really tested and extended our capability to share
knowledge both internally and with external partners in
a global enterprise. Our new collaboration technologies
are intended to encourage and support person-to-
person communications rather than replace them. They
allowed us to run a highly inclusive event which has
helped to build a community”
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40. You’ll have to invest
Use it to tell stories
Allows you to benchmark
43. Success Planning Tool
Create, share, and collaborate on your plan with others
Capture business case, onboarding and adoption plan
in one place
Leverage Microsoft’s methodology and blueprint
consolidated across thousands of engagements
Include EMS, Azure, and other Microsoft products
Iterate on your plan as you continue your journey
//fasttrack.microsoft.com/
44. Productivity Library
Explore how Office 365 solves typical tasks and business challenges
per industry and functional role.
The library helps Adoption Champions identify the top use cases for
end users and showcase how the roll-out will be relevant to their
daily job activities.
//fasttrack.microsoft.com/envision
46. Recap
Tie back
Plan like an Olympian
Plan for adoption and
longevity
Tear down barriers
Be patient
Apply plenty of tlc
Get a business owner
Drive with a champion
Instant community
Weave it into the everyday
Celebrate victories
Be a dam buster
Spike interest
Use data to support stories
Use your plan!