1. New Tools and Skills for Project Managers Adnan Siddiqui, P.E. Principal ConcepSys Solutions LLC

2. Get To Know Each Other Audience Poll Academia - Is capital project management training part of your curriculum? Separate course Integrated with another course Industry - What type of projects are you leading? Retrofits and revamps Greenfield Size of project team About Me

3. Agenda New Tools Multidiscipline Interface Management Matrix Project Pre-Mortem Failure Mode and Effect Analysis (FMEA) New Skills Working with Generation Y Social and Emotional Intelligence

4. Multidiscipline Interface Management New interface management tool presented in Harvard Business Review article: “Are Your Engineers Talking to Each Other ..” November 2007 Authors researched failure on complex projects such as Airbus Super Jumbo Applicable to complex mega capital projects.

5. Multidiscipline Interface Management

6. Multidiscipline Interface Management

7. Project Pre-Mortem Conducted at start of project Group session with key team members from ALL levels Should be independently facilitated Attendees are asked to complete the statement “The project failed because ….” Results should be analyzed using an FMEA

8. FMEA Overview Six Sigma tool to develop a risk management plan for project execution Categorize negative project outcomes (impacts) on: Severity of impact Ability to detect Likelihood of occurrence Enables formal risk planning and monitoring

9. FMEA Sample – Part 1

10. FMEA Sample – Part 2

11. FMEA Sample – Part 3

12. FMEA Sample – Complete

13. Working with Generation Y Who is Generation Y? Graduating college in 2000 or later? Experienced an explosion in Technology, Media, Telecommunications (TMT) Generation Y myths Not hard working Unreliable Not willing to put the time in Short attention span

14. Working with Generation Y Attracting Company career sites on social networks e.g. Facebook Company profiles on Vault.com Training Mentorship (traditional and reverse) Rotation programs Electronic courses Team based training

15. Working with Generation Y Retaining Managing expectations Company culture Career path Organizational hierarchy norms Coaching not babysitting

16. Emotional and Social Intelligence Technical excellence is not the only criteria for great project managers Do you to have to manage .. Global teams? Less face-to-face meetings? Diversity? If so, are you the socially intelligent project manager who succeeds in these situations?

17. Emotional and Social Intelligence Empathy Do you understand what motivates other people, even those from different backgrounds? Are you sensitive to others’ needs? Attunement Do you listen attentively and think about how others feel? Are you attuned to others’ moods?

18. Emotional and Social Intelligence Organizational Awareness Do you appreciate the culture and values of the group or organization? Do you understand social networks and know their unspoken norms? Influence Do you persuade others by engaging them in discussion and appealing to their self-interests? Do you get support from key people?

19. Emotional and Social Intelligence Developing Others Do you coach and mentor others with compassion and personally invest time and energy in mentoring? Do you provide feedback that people find helpful for their professional development? Inspiration Do you articulate a compelling vision, build group pride, and foster a positive emotional tone? Do you lead by bringing out the best in people?

20. Emotional and Social Intelligence Teamwork Do you solicit input from everyone on the team? Do you support all team members and encourage cooperation?