Stress

Stressful Energy Trading ,[object Object],© S. N. Pool, Houston Chronicle

What is Stress? ,[object Object],© S. N. Pool, Houston Chronicle

General Adaptation Syndrome Stage 1 Alarm Reaction Stage 2 Resistance Stage 3 Exhaustion Normal Level of Resistance

Stressors and Stress Outcomes Work Stressors Physical environment Role-related Interpersonal Organizational Stress Nonwork Stressors Individual Differences Consequences of Stress Physiological Behavioral Psychological

Role-Related Stressors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Photodisc. With permission.

Interpersonal Stressor: Sexual Harassment ,[object Object],[object Object],[object Object],[object Object],[object Object]

Interpersonal Stressor: Workplace Violence ,[object Object],[object Object],[object Object],[object Object],[object Object]

Interpersonal Stressor: Workplace Bullying ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Work-Nonwork Stressors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Stress and Occupations Accountant Artist Auto Mechanic Forester Low-Stress Occupations High-Stress Occupations Hospital manager Physician (GP) Psychologist School principal Police officer Tel. operator U.S. President Waiter/waitress Medium-Stress Occupations

Individual Differences in Stress ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Type A / Type B Behavior Pattern ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Type A Behavior Pattern Type B Behavior Pattern

Consequences of Distress ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Job Burnout Process Interpersonal and Role-Related Stressors Depersonalization Reduced Personal Accomplishment Physiological, psychological, and behavioral consequences Emotional Exhaustion

Family-Friendly and Work-Life Initiatives ,[object Object],[object Object],[object Object],[object Object],[object Object],© D. Guralnick, Detroit News

Other Stress Management Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Stress

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Stress