1. Apollo hospitals of India PRESENTED BY: GROUP 5 ANCHAL GHAI (500802501) RISHAMDEEP KAUR (500801515) SHRAY JALI (500901062) VISHAL CHAUDHARY (500901067)
2.
3. Health care Lack of adequate medical personnel & facilities. State provided most health care in India.
4. Dr. prathap c. reddy Born in Madras. Served residency at Massachusetts General Hospital becoming specialist in cardiology. 1970s- Decided to create a private hospital with all medical specialties under one roof with state-of-the-art treatment.
10. APOLLO HOSPITAL MADRAS Apollo serves middle- to upper-income patients Apollo provides primary care service but they mainly focus on tertiary care service(advanced therapy and surgery)
11. MEDICAL PERSONNEL 120 consultant doctors were key to its reputation Benefits both hospital and consultant doctors
12. MEDICAL TECHNOLOGY Signifies Apollo’s success & critical part of its services. Apollo carefully managed equipment purchases & utilization. Aim is to familiarize doctors & make them comfortable by adopting latest technology. Apollo treats patients as quickly as possible to reduce the average length of stay.
18. value Pioneer in cardiothoracic surgery. Mortality rates for bypass operations:2-3% Kidney transplantation 1st hospital to mandate that all donated blood be tested for HIV infection.
19. Total opportunity cost Quick diagnosis & treatment Average stay- 7 days Average income of patients- ` 63,500 per year for 300 days of work Charged 10-15% less than top hospitals of Mumbai & New Delhi
20. Quality assurance Guest Relations Department’s 50 staff members interviewed patients. Patient complaints noted in writing. Recorded in database. Invitation to former patients.