part of my "organizational behaviour" assignment

1. INDIVIDUAL STRESSORS

2. ROLE CONFLICT AND AMBIGUITY TYPE A PERSONALITY LOCUS OF CONTROL INDIVIDUAL STRESSORS LEARNED HELPLESSNESS SELF EFFICACY PSYCHOLOGICAL HARDINESS

3. ROLE CONFLICT AND AMBIGUITY Variety of Roles Balance between various Roles Conflicting demands on an individual Ambiguity: incomplete knowledge or information Lack of proper training Poor communication between hierarchical levels Intentional withholding of information

5. Highly involved

6. Aggressive

7. Motivated

8. Ambitious

10. Balanced Approach

11. Relaxed

12. Confident in Abilities

13. Less Dedicated

15. LEARNED HELPLESSNESS Martin E. P. Seligman Experiment on Dogs Relationship between FEAR and LEARNING Pavlov’s Conditioning Skinner’s Behaviorism

16. SELIGMAN’S EXPERIMENT ELECTRIC SHOCK RINGING BELL HAMMOCKED DOG UNABLE TO ESCAPE

17. SELIGMAN’S EXPERIMENT PART 2 RINGING BELL FREE TO ESCAPE DOG DOES NOT TRY TO ESCAPE

18. SELIGMAN’S EXPERIMENT PART 2 ELECTRIC SHOCK FREE TO ESCAPE RINGING BELL LEARNED HELPLESSNESS

19. SELF - EFFICACY Albert Bandura “the self-perception of how well a person can cope with situations as they arise” Low self-efficacy – those who think they are not capable

20. PSYCHOLOGICAL HARDINESS Person’s ability to cope with stress HIGH PSYCHOLOGICAL HARDINESS = TREMENDOUS ABILITY TO COPE WITH STRESS Strongly committed to Goals Internal Locus of Control

21. THANK YOU - Shradha Diwan, Class of 2010, IBS Kolkata