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Marketing Your Small Business Chris Houchens www.ChrisHouchens.com July 14, 2008 Western Kentucky University Small Business Development Center
What we’ll discuss this evening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Market? ,[object Object],[object Object],[object Object],[object Object]
Most prevalent marketing mistakes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Great Marketing... ,[object Object],[object Object],[object Object]
The 1st Two Marketing Steps ,[object Object],[object Object]
World’s Most Powerful Woman
Marketing – Product ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The 1st Two Marketing Steps ,[object Object],[object Object],[object Object],[object Object],[object Object]
A Marketing Plan... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Developing a Marketing Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elements of a Marketing Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Developing a Target Market ,[object Object],[object Object],[object Object],[object Object],[object Object]
Developing a Target Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Developing a Target Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study:  Brand Kentucky ,[object Object],[object Object],[object Object],[object Object]
Case Study:  Brand Kentucky = As viewed from the other 49 states, Brands are created by the consumer, not the marketer! Logo  ≠ Brand
What is a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],You have a  brand  even if you don’t have a  brand strategy .
Conditional Response
Branding is a  conditional response
Brand strategy should influence  every  marketing initiative
Brand Consistency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Branding Success Microwave vs. Slow Cooker
Successful branding makes other aspects of marketing easier and cheaper.
How Much Should I Spend? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Budgeting #1: Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Budgeting #2: Segmentation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Budgeting #3: Leverage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Budgeting #4: Measurement ,[object Object],[object Object],[object Object],[object Object],[object Object]
Low Cost “Guerilla” Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Schedule to maximize budget ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Media Scheduling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agency or In-House? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Salespeople are NOT “Marketing Consultants”
Let’s take a break ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Mix ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public Relations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Hints and Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Advertising Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Advertising Numbers ,[object Object],[object Object],[object Object],[object Object]
If you don’t remember anything else today, remember this… ,[object Object],[object Object],[object Object],[object Object]
Marketing – Ad Messages Ad/PR messages as conversations not announcements.
 
Print Ads - Design Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ways to buy Print ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Print Terms ,[object Object],[object Object],[object Object],[object Object],[object Object]
Print Advertising ,[object Object],[object Object],[object Object],[object Object],36  column inches 1 2 3 12
Print Ads 8 Which is More Effective? 40 2 4 8 5 30 days = 240 inches $4500 @18.75/inch 6 days = 240 inches $4500 @18.75/inch
Print Placement and Buying ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Print Ads - Design Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Radio ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Radio Buy Placement Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Example: Fall 2008 Ratings Population - 430,900 Listeners - 12+ Rating Format Station 6.2 6.6 7.2 11.1 News/Talk WCDS Oldies WXPC Country WKNK CHR WHTZ
Radio Copy Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ways to buy TV ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Television Terms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TV Advertising Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Infomercials ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Direct Mail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fundamental E-Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Domain Names ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Search Engine Optimization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Email Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What do you mean by Social Media? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Community / user generated content
Brand Strategy PR Efforts Advertising Corporate Messages Media & Press Gatekeepers Consumers & Public Word Of Mouth Traditional Marketing
Social Media Marketing Brand Strategy PR Efforts Advertising Corporate Messages Consumers & Public Word Of Mouth
Social Media are NOT mass  media.
Warhol Revisited ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Yellow Pages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Out-of-Home Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Out-of-Home Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tracking / Effectiveness "I know that half my advertising works... I just don't know which half."  John Wanamaker (1838- 1922) If this is true of your business... STOP ADVERTISING
We’re not finished… ,[object Object],[object Object],[object Object],[object Object]
Tracking System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You ,[object Object],[object Object],[object Object],Marketing… Chris Houchens Blog ::  ShotgunConcepts.com Website ::  ChrisHouchens.com E-Mail ::  chris@shotgunconcepts.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],These slides are available for free online: www.slideshare.net/shotgunconcepts

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Marketing a Small Biz (WKU SBDC)

  • 1. Marketing Your Small Business Chris Houchens www.ChrisHouchens.com July 14, 2008 Western Kentucky University Small Business Development Center
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  • 17. Case Study: Brand Kentucky = As viewed from the other 49 states, Brands are created by the consumer, not the marketer! Logo ≠ Brand
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  • 20. Branding is a conditional response
  • 21. Brand strategy should influence every marketing initiative
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  • 23. Branding Success Microwave vs. Slow Cooker
  • 24. Successful branding makes other aspects of marketing easier and cheaper.
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  • 41. Marketing – Ad Messages Ad/PR messages as conversations not announcements.
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  • 47. Print Ads 8 Which is More Effective? 40 2 4 8 5 30 days = 240 inches $4500 @18.75/inch 6 days = 240 inches $4500 @18.75/inch
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  • 64. Brand Strategy PR Efforts Advertising Corporate Messages Media & Press Gatekeepers Consumers & Public Word Of Mouth Traditional Marketing
  • 65. Social Media Marketing Brand Strategy PR Efforts Advertising Corporate Messages Consumers & Public Word Of Mouth
  • 66. Social Media are NOT mass media.
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  • 72. Tracking / Effectiveness "I know that half my advertising works... I just don't know which half." John Wanamaker (1838- 1922) If this is true of your business... STOP ADVERTISING
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