Black berry mobile_voice_system-4.6-us

BlackBerry Mobile Voice System
Version: 4.6
Configuration Note for Dialogic Media Gateway

Contents
1 Overview....................................................................................................................................................................................... 2
2 System requirements: Dialogic media gateway..................................................................................................................... 3
3 Prerequisites: Configuring the Dialogic media gateway for BlackBerry MVS................................................................... 4
4 Configuring the Dialogic media gateway for BlackBerry MVS............................................................................................ 5
IP settings........................................................................................................................................................................................ 5
Management protocol settings..................................................................................................................................................... 5
Routing table settings.................................................................................................................................................................... 7
Settings for an incoming TDM routing rule......................................................................................................................... 7
Settings for an incoming VoIP routing rule......................................................................................................................... 9
Settings for a TDM trunk group............................................................................................................................................ 11
Settings for a VoIP host group.............................................................................................................................................. 12
TDM settings................................................................................................................................................................................... 12
T1 settings................................................................................................................................................................................ 12
E1 settings................................................................................................................................................................................ 13
General TDM settings............................................................................................................................................................ 15
VoIP settings.................................................................................................................................................................................... 16
General VoIP settings............................................................................................................................................................ 16
Media settings........................................................................................................................................................................ 18
DSP settings.................................................................................................................................................................................... 20
5 Postconfiguration tasks.............................................................................................................................................................. 24
6 Glossary......................................................................................................................................................................................... 25
7 Provide feedback......................................................................................................................................................................... 29
8 Legal notice.................................................................................................................................................................................. 30

Overview 1
BlackBerry® Mobile Voice System integrates your organization's telephone system with the BlackBerry® Enterprise Server to
extend desk phone functionality to BlackBerry devices. BlackBerry MVS is designed to
• integrate with the phone application on BlackBerry devices to permit users to make calls from and receive calls to their
work phone numbers and access some of the features that are available from your organization's desk phones
• provide a user account with a single work phone number that can ring on up to four phones simultaneously or sequentially,
and direct unanswered calls to a single voice mailbox that is associated to the work phone number
• permit users to create ad hoc conference calls from their BlackBerry devices
• extend the security features of the BlackBerry Enterprise Server to authenticate BlackBerry device users to BlackBerry MVS
and your organization's PBX phone system
• permit you to manage BlackBerry devices over the wireless network from a single location and control access to the work
phone numbers and phone features that BlackBerry MVS provides
Configuration Note for Dialogic Media Gateway Overview
2

System requirements: Dialogic media gateway 2
Item Requirement
Dialogic® media gateway Dialogic® 2000 Media Gateway Series
Dialogic media gateway software version 6.0 with the latest SU version available from the Dialogic support web site.
media gateway environment • ISDN-PRI tie line that is configured to use QSIG
• SIP interface that supports G.711 (A-law or Mu-law)
• Ethernet administration port
• ability to send and receive an ANI of up to 14 digits
voice network To support voice traffic between the BlackBerry® MVS Server and the media gateway, the
following conditions:
• dedicated voice-quality switch or VLAN with QoS
• one Ethernet port and one static IP address to support the Ethernet connection
between the BlackBerry MVS Server and voice LAN
• one Ethernet port and one static IP address to support the Ethernet connection
between the media gateway and voice LAN
To meet these requirements, configure IEEE® 802.1p and IEEE 802.1Q parameters for the
VLAN.
Configuration Note for Dialogic Media Gateway System requirements: Dialogic media gateway
3

Prerequisites: Configuring the Dialogic media gateway for
BlackBerry MVS
3
• Verify that you configured your organization's PBX for BlackBerry® Mobile Voice System. For more information, see the
BlackBerry Mobile Voice System Configuration Note for PBXs .
• Verify that you installed and completed the basic configuration of the media gateway. Verify that you assigned the media
gateway a unique IP address, a subnet mask, and, if necessary, an IP network gateway address. For more information, see
the documentation from Dialogic®.
• Verify that you have the IP address of the BlackBerry MVS Server available.
Configuration Note for Dialogic Media Gateway Prerequisites: Configuring the Dialogic media gateway for BlackBerry MVS
4

Configuring the Dialogic media gateway for BlackBerry
MVS
4
IP settings
You configured the IP settings during the initial installation and configuration of the Dialogic® media gateway. For more
information, see the documentation from Dialogic.
You can access the IP settings from the IP menu option in the left pane of the Dialogic web UI.
Field Suggested setting Setting for your organization’s media
gateway
Client IP Address —
Client Subnet Mask —
Default Network Gateway Address —
BOOTP Enabled Yes
This setting is the default setting.
SNTP Server IP Address null value
Client IP Address —
Client Subnet Mask 255.255.255.0
Management Protocol LAN Interface —
Management Protocol IP Route Rules —
Management protocol settings
You can access the management protocol settings from the Mgmt Protocols menu option in the left pane of the Dialogic® web UI.
Field Suggested setting Setting for your organization's media gateway
E-Mail Alarms Enabled Yes
Configuration Note for Dialogic Media Gateway Configuring the Dialogic media gateway for BlackBerry MVS
5

E-Mail Minimum Alarm
Severity
Warning
Destination E-Mail List email addresses of contacts to receive
email alarm messages
Separate the email addresses with a
semicolon (;).
E-Mail Server IP Address IP address of your organization's
messaging server to receive email alarm
messages
Source E-Mail Address email address to be used as the source
of email alarm messages
SysLog Server IP Address null value
Alarms to SysLog Enabled No
SysLog Minimum Alarm
Severity
Info
Diagnostics Trace to SysLog
Enabled
No
SNMP Traps Enabled? No
SNMP Minimum Alarm
Severity
—
SNMP Trap IP List —
SNMP Community Name public
SNMP System Name null value
SNMP System Contact null value
Configuration Note for Dialogic Media Gateway Management protocol settings
6

SNMP System Location null value
HTTP Server Enabled Yes
BlackBerry® Mobile Voice System
requires this setting.
HTTPS Server Enabled No
Telnet Server Enabled Yes
BlackBerry MVS requires this setting.
Routing table settings
Settings for an incoming TDM routing rule
YoucanaccessthesettingsforanincomingTDMroutingrulefromtheRoutingTablemenuoptionintheleftpaneoftheDialogic®
web UI. You can then select the Inbound TDM Rules option.
You can use the default incoming TDM routing rule for BlackBerry® Mobile Voice System. The default routing rule sends all
incoming calls from the TDM network to the VoIP network.
Field Suggested setting Setting for your organization’s media gateway
Rule Label InboundTdmCall
Request Type Call
Trunk Group TdmAll
Calling Number *
Configuration Note for Dialogic Media Gateway Routing table settings
7

This setting is the default setting. It
matches any string of numbers.
Called Number *
Redirect Number *
Calling Name *
Called Name *
Redirect Name *
Outbound Destination VoIP
Host Group VoipGroup-1
Calling Number S
indicates that the media gateway does
not change the calling number.
Called Number D
not change the called number.
Redirect Number R
8

not change the redirect number.
Calling Name S
not change the calling name.
Called Name D
not change the called name.
Redirect Name R
not change the redirect name.
Settings for an incoming VoIP routing rule
YoucanaccessthesettingsforanincomingVoIProutingrulefromtheRoutingTablemenuoptionintheleftpaneoftheDialogic®
web UI. You can then select the Inbound VoIP Rules option.
You can change the default routing rule to specify the IP address of the BlackBerry® Mobile Voice System. The default routing
rule sends all incoming calls from the VoIP network to the TDM network.
Rule Label InboundVoip
Request Type Any
Originating VoIP Host Address IP address of the BlackBerry MVS
Calling Number *
9

Called Number *
Redirect Number *
Calling Name *
Called Name *
Redirect Name *
Outbound Destination TDM
Trunk Group TdmAll
Calling Number S
not change the calling number.
Called Number D
not change the called number.
Redirect Number R
10

not change the redirection number.
Calling Name S
not change the calling name.
Called Name D
not change the called name.
Redirect Name R
not change the redirection name.
Settings for a TDM trunk group
You can access the settings for a TDM trunk group from the Routing Table menu option in the left pane of the Dialogic® web UI.
You can then select the TDM Trunk Groups option.
You can use the default trunk group, which includes all channels in all ports.
Name TdmAll
Selection Direction Ascending
Selection Mode Linear
Port/Channel Content *
11

indicates that the trunk group includes
all channels in all ports.
Settings for a VoIP host group
You can access the settings for a VoIP host group from the Routing Table menu option in the left pane of the Dialogic® web UI.
You can then select the VoIP Host Groups option.
You can change the default VoIP host group to specify the IP address of the BlackBerry® Mobile Voice System .
Name VoipGroup-1
Load-Balanced false
Fault-Tolerant false
Host Summary IP address of the BlackBerry MVS Server
TDM settings
T1 settings
You can access the T1 settings from the T1/E1 menu option on the TDM menu in the left pane of the Dialogic® web UI.
Line Mode T1
Signaling Mode ISDN
Interface Side Terminal
Configuration Note for Dialogic Media Gateway TDM settings
12

The PBX should be on the network side.
For more information, see the
BlackBerry Mobile Voice System
Configuration Note for PBXs .
Line Encoding B8ZS
Framing ESF
Selects Transmit Pulse
Waveform
Short_Haul_110ft
ISDN Protocol QSIG
ISDN-Protocol Variant None
QSIG Protocol Specification ISO
Network Specific Facilities
(NSF)
None
ISDN Answer Supervision
Enable
Yes
Calling Type Of Number Field National
Calling Numbering Plan Field ISDN_E.164
Called Type Of Number Field National
Called Numbering Plan Field ISDN_E.164
Enable Failover No
E1 settings
You can access the E1 settings from the T1/E1 menu option on the TDM menu in the left pane of the Dialogic® web UI.
13

Line Mode E1
Signaling Mode ISDN
Interface Side Terminal
Line Encoding HDB3
Framing CRC_MF
Selects Transmit Pulse
Waveform
75_Ohm
ISDN Protocol QSIG
ISDN-Protocol Variant None
Contiguous B-Channel No
Outbound TDM Calling Party
Source
Static
Static TDM Calling Party 1234
Network Specific Facilities
(NSF)
None
ISDN Answer Supervision
Enable
Yes
Calling Type Of Number Field National
Calling Numbering Plan Field ISDN_E.164
Called Type Of Number Field National
Called Numbering Plan Field ISDN_E.164
Enable Failover No
14

General TDM settings
You can access the general TDM settings from the General menu option on the TDM menu in the left pane of the Dialogic® web
UI.
PCM Coding • µLaw, if you use a T1 line
• aLaw, if you use an E1 line
Minimum Call Party Delay 0
Maximum Call Party Delay 2000
Dial Digit On Time 100
Dial Inter-Digit Time 100
Dial Pause Time 2000
Turn MWI On FAC null value
Turn MWI Off FAC null value
Outbound Call Connect
Timeout
60000
Wait for Ringback/Connect on
Blind Transfer
Yes
Hunt Group Extension null value
Disconnect on Fax Cleardown
Tone
Yes
Configuration Note for Dialogic Media Gateway
15

VoIP settings
General VoIP settings
You can access the general VoIP settings from the General menu option on the VoIP menu in the left pane of the Dialogic® web
UI.
Host and Domain Name pbxgw.default.com
Transport Type UDP
Call as Domain Name? No
SIPS URI Scheme Enabled No
Invite Expiration 120
DNS Server Address null value
DNS Translation of Phone
Numbers
No
Registration Server Address null value
Registration Server Port 5060
Registered User null value
Registration Expiration (sec) 60000
Configuration Note for Dialogic Media Gateway VoIP settings
16

UDP/TCP Transport Enabled Yes
TCP/UDP Server Port 5060
TCP Inactivity Timer 30
TLS Transport Enabled No
TLS Server Port 5061
SSL TLS Protocol SSLv3_TLSv1
Mutual Authentication
Required
Yes
TLS Inactivity Timer 30
VerifyTLSPeerCertificateDate Yes
Verify TLS Peer Certificate
Trust
Yes
Primary Proxy Server Address null value
Primary Proxy Server Port 5060
Backup Proxy Server Address null value
Backup Proxy Server Port 5060
17

Proxy Query Interval (sec) 30
T1 Time 500
T2 Time 4000
T4 Time 5000
Monitor Call Connections No
Call Monitor Interval 60
Monitor VoIP Hosts No
VoIP Host Monitor Interval 30
Media settings
You can access the general VoIP media settings from the Media menu option on the VoIP menu in the left pane of the Dialogic®
web UI.
Audio Compression G.711u/G.711a
RTP Digit Relay Mode RFC2833
RTP Fax/Modem Tone Relay
Mode
RFC2833
18

RTP Source IP Address
Validation
Off
RTP Source UDP Port
Validation
Off
Signaling Digit Relay Mode Off
Voice Activity Detection Off
RFC 3960 Early Media Support Always
Codec/Frame Size/Frames Per
Packet
G.711
• Frame Size: 20
• Frames per Packet: 1
G.723.1
• Frame Size: 30
G.729AB
• Frame Size: 10
Fax-IP Transport Mode None
SRTP Preference RTP_Only
MKI on Transmit Stream Yes
Key Derivation Enable Yes
Key Derivation Rate 16
Anti-replay Window Size Hint 64
Cipher Mode AES_Counter_Mode
19

Authentication Type SHA1
Authentication Tag Length SHA1_80_bit
DSP settings
You can access the DSP settings from the DSP menu option in the left pane of the Dialogic® web UI.
Line Echo Cancellation On
Voice Activity Noise Floor -32
Voice Activity Measurement
Period
30
Voice Activity Signal to Noise
Ratio
18
Call Progress Filter Threshold -30
Call Progress Filter Debounce 100
Call Progress Filter SNR in dB 20
Call Progress Filter Two Tones
Max Twist in dB
3
Jitter-Buffer Minimum Delay 20
Configuration Note for Dialogic Media Gateway DSP settings
20

Jitter-Buffer Maximum Delay 200
Jitter-Buffer Initial Delay 20
Jitter-Buffer Adaptation Period 10000
Jitter-Buffer Deletion
Threshold
500
Jitter-Buffer Frame Deletion
Mode
Soft
IP to TDM AGC Enable On
IP to TDM AGC Slew Rate Medium
IP to TDM AGC Target Level -14
IP to TDM AGC Max Gain 12
IP to TDM AGC Min Gain -15
TDM to IP AGC Enable Off
TDM to IP AGC Slew Rate Medium
TDM to IP AGC Target Level -14
TDM to IP AGC Max Gain 12
21

TDM to IP AGC Min Gain -15
Allow T.38 ECM Faxes Off
Transmit Small T4 ECM T.38
Packets
On
Enable T.38 Spoofing On
TSI Removal Off
CSI Removal Off
NSF Removal Off
DIS Removal Off
T.38 Packet Loss Concealment
Method
White_Line
T.38 UDPTL Redundancy
Count for Fax Page Data
2
T.38 UDPTL Redundancy
Count for T.30 Messages
2
Fax Transmit Level (dBm) -10
Maximum UDPTL Packet Size 512
Maximum Live Answer Time 2600
22

Minimum Live Answer Time 120
Maximum Silence after Voice
has been Detected
900
The default setting is 500.
Maximum Time to Wait for
Voice
4000
23

Postconfiguration tasks 5
After you configure the Dialogic® media gateway, you use the Dialogic web UI to perform the TDM Interface Test to verify that
the media gateway can communicate with your organization's PBX. You use this test to send a call to your organization's PBX
and verify that the PBX receives the call. You include the DNIS, CPND, and ANI. For more information, see the documentation
from Dialogic.
Configuration Note for Dialogic Media Gateway Postconfiguration tasks
24

Glossary 6
AES
Advanced Encryption Standard
AGC
automatic gain control
ANI
Automatic Number Identification
B-channel
bearer channel
BlackBerry MVS
BlackBerry® Mobile Voice System
BOOTP
Bootstrap Protocol
CPND
Calling Party Name Display
CRCMF
cyclic redundancy check multiframe
CSI
Called Subscriber Identification
DIS
digital identification signal
DNIS
Dialed Number Identification Service
DNS
A Domain Name System (DNS) is an Internet database that translates domain names that are meaningful and recognizable
by people into the numeric IP addresses that the Internet uses.
DSP
digital signal processing
ECM
Configuration Note for Dialogic Media Gateway Glossary
25

error correction mode
ESF
extended superframe format
FAC
feature access code
HTTP
Hypertext Transfer Protocol
HTTPS
Hypertext Transfer Protocol over Secure Sockets Layer
IEEE
Institute of Electrical and Electronics Engineers
IP
Internet Protocol
ISDN
Integrated Services Digital Network
ISDN-PRI
Integrated Services Digital Network Primary Rate Interface
LAN
A local area network (LAN) is a computer network shared by a group of computers in a small area, such as an office building.
Any computer in this network can communicate with another computer that is part of the same network.
MKI
Master Key Index
MWI
message waiting indicator
NSF
Network Specific Facility
PBX
Private Branch Exchange
PCM
pulse code modulation
26

PRI
Primary Rate Interface
QoS
Quality of Service
QSIG
Q Signaling
RFC
Request for Comments
RTP
Real-time Transport Protocol
SHA
Secure Hash Algorithm
SIP
Session Initiation Protocol
SIPS
Session Initiation Protocol Secure
SNMP
Simple Network Management Protocol
SNR
signal-to-noise ratio
SNTP
Simple Network Time Protocol
SRTP
Secure Real-time Transport Protocol
SSL
Secure Sockets Layer
TCP
Transmission Control Protocol
TDM
time-division multiplexing
27

TLS
Transport Layer Security
TSI
Transmitting Subscriber Identification
UDP
User Datagram Protocol
UDPTL
User Datagram Protocol Transport Layer
URI
Uniform Resource Identifier
VLAN
virtual local area network
VoIP
Voice over Internet Protocol
28

Provide feedback 7
To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.
Configuration Note for Dialogic Media Gateway Provide feedback
29

Legal notice 8
©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and
related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S.
and countries around the world.
Dialogic is a trademark of Dialogic Corporation. IEEE is a trademark of the Institute of Electrical and Electronics Engineers, Inc.
All other trademarks are the property of their respective owners.
The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and
various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world.
Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents.
This documentation including all documentation incorporated by reference herein such as documentation provided or made
available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition,
endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies
("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this
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Configuration Note for Dialogic Media Gateway Legal notice
30

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE
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31

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto.
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