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Artificial Intelligence &
Machine Learning for
Supply Chain Optimization
ShiShShridhar
Director, Retail Industry Solutions
Microsoft Corp
Twitter: @5h15h
Improve forecasting through enriched
Data & AI technology
Transparency of farming
transactions with supply
chain helps farmers get
credit.
Blockchain can make
economics work for
partners, such as
insurance companies, to
offer services to small
hold farmers.
Manufacturer gets
attestable end-to-end
supply chain insight that
can help them optimize
their supply chain and
reduce costs.
Manufacturer receives PR
value from engagement,
with the ability to highlight
what they are doing for
farmers, local economies,
and to drive sustainability.
Customers can get
insight into origins of
their product, down to
knowing which farm(s)
participated,
sustainable methods
used, etc.
Regulator
Manufacturer gets insight
into how much product is
in channel.
Regulator has insight
into the entire process.
Internet
of Things
Advanced
Robotics
Analytics
Big Data
Data & AI can be
leveraged to become
competitive in all of the
6 Main Drivers
Blue
Leather
Cross-body
Recommendation:
More blue, leather,
and cross-body
styles
High-performing attributes
Projected handbag demand
Demand forecasting
Restock
now
Low leather
handbag stock
Inventory
Alert
DELIVERY ROUTE OPTIMIZATION
Order 10295
Optimizing local delivery route
1 2 3 4 5 6 7
Green clutc
Floral hand
Leather cro
Cross-body
Projected handbag demand
1 2 3 4 5 6 7
Green clutc
Floral hand
Leather cro
Cross-body
Blue
Leather
Cross-body
Recommendation:
More blue, leather,
and cross-body
styles
High-performing attributes
Demand forecasting
DELIVERY ROUTE OPTIMIZATION
Order 10295
Optimizing local delivery route
Restock
now
Low leather
handbag stock
Inventory
Alert
Optimize order deliveries and cut costs by using
customer location and predicted traffic to plan
distributed order fulfillment
Generate more accurate demand forecasting
and pricing insights based on public and customer
data automatically
Automate stock replenishment processes and
optimize inventory management
Demand Forecasting Solutions and challenges
Model and forecast
Identify the right leading
indicators
Get data in the right granularity
Lack of expertise with state-of-
the-art methods
Collect internal data
Data updates slowly, takes
time to process
No historical data for new
products, which may bias
forecasting
Internal data doesn’t tell the
whole story
Act on insightsEnrich with external data
Little visibility into consumer decision process
Little visibility into competitors’ actions
Macro-economic conditions change
Data spread across multiple sources and formats
10
This is where most
manufacturers are
today.
Structured data from
LOB apps is transacted
and locally managed.
Understanding
anomalies, plant
metrics, production
processes.
Structured data
managed and analyzed
centrally informs
business.
Turning data into
insights and actions.
Data capture is
comprehensive and
scalable and informs
business decisions at all
levels of the
organization.
They want to be here.
This is where they not
only understand internal
but feed in external data
to understand broader
business impacts. Data
transforms business to
drive outcomes. Any
data, any source,
anywhere at scale.
The Journey
Reactive
Informative
Predictive
Transformative
Cognitive
Predictive
Connected
1
2
3
Today
0
Using Data & AI to Unlock Potential In Supply Chain
Provide a 360-view from diverse data sources,
internal and external
Mine audience signals and identify leading
indicators
Build near-real time forecasts with signals from
diverse sources
Produce actionable insights
Damco/Maersk is one of the world’s leading third party
logistics providers specializing in delivering customized freight
forwarding and supply chain solutions.
Development of an IoT Analytics solution to predict disruptions
in their supply chain has given the company and its customers
the ability to change shipping routes due to disruptions along
the current route. (i.e. weather or threat conditions (typhoon,
terror attacks, labor strikes, etc) along the route)
“By providing increased visibility and new
products and services, Maersk will
increase the predictability of customers’
supply chains to drive cost leadership,
and enhanced customer experience and
business model innovation.”
Supply Chain Management Issues Addressed with AI
Inventory Management
Purchasing
Location Planning
Freight Consolidation
Routing/Scheduling Problems
© 2016 Microsoft Corporation. All rights reserved.
danke sehr

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AI & ML for Supply Chain Optimization

  • 1. Artificial Intelligence & Machine Learning for Supply Chain Optimization ShiShShridhar Director, Retail Industry Solutions Microsoft Corp Twitter: @5h15h Improve forecasting through enriched Data & AI technology
  • 2.
  • 3. Transparency of farming transactions with supply chain helps farmers get credit. Blockchain can make economics work for partners, such as insurance companies, to offer services to small hold farmers. Manufacturer gets attestable end-to-end supply chain insight that can help them optimize their supply chain and reduce costs. Manufacturer receives PR value from engagement, with the ability to highlight what they are doing for farmers, local economies, and to drive sustainability. Customers can get insight into origins of their product, down to knowing which farm(s) participated, sustainable methods used, etc. Regulator Manufacturer gets insight into how much product is in channel. Regulator has insight into the entire process.
  • 5.
  • 6.
  • 7. Data & AI can be leveraged to become competitive in all of the 6 Main Drivers
  • 8. Blue Leather Cross-body Recommendation: More blue, leather, and cross-body styles High-performing attributes Projected handbag demand Demand forecasting Restock now Low leather handbag stock Inventory Alert DELIVERY ROUTE OPTIMIZATION Order 10295 Optimizing local delivery route 1 2 3 4 5 6 7 Green clutc Floral hand Leather cro Cross-body Projected handbag demand 1 2 3 4 5 6 7 Green clutc Floral hand Leather cro Cross-body Blue Leather Cross-body Recommendation: More blue, leather, and cross-body styles High-performing attributes Demand forecasting DELIVERY ROUTE OPTIMIZATION Order 10295 Optimizing local delivery route Restock now Low leather handbag stock Inventory Alert Optimize order deliveries and cut costs by using customer location and predicted traffic to plan distributed order fulfillment Generate more accurate demand forecasting and pricing insights based on public and customer data automatically Automate stock replenishment processes and optimize inventory management
  • 9. Demand Forecasting Solutions and challenges Model and forecast Identify the right leading indicators Get data in the right granularity Lack of expertise with state-of- the-art methods Collect internal data Data updates slowly, takes time to process No historical data for new products, which may bias forecasting Internal data doesn’t tell the whole story Act on insightsEnrich with external data Little visibility into consumer decision process Little visibility into competitors’ actions Macro-economic conditions change Data spread across multiple sources and formats
  • 10. 10
  • 11. This is where most manufacturers are today. Structured data from LOB apps is transacted and locally managed. Understanding anomalies, plant metrics, production processes. Structured data managed and analyzed centrally informs business. Turning data into insights and actions. Data capture is comprehensive and scalable and informs business decisions at all levels of the organization. They want to be here. This is where they not only understand internal but feed in external data to understand broader business impacts. Data transforms business to drive outcomes. Any data, any source, anywhere at scale. The Journey Reactive Informative Predictive Transformative Cognitive Predictive Connected 1 2 3 Today 0
  • 12. Using Data & AI to Unlock Potential In Supply Chain Provide a 360-view from diverse data sources, internal and external Mine audience signals and identify leading indicators Build near-real time forecasts with signals from diverse sources Produce actionable insights
  • 13. Damco/Maersk is one of the world’s leading third party logistics providers specializing in delivering customized freight forwarding and supply chain solutions. Development of an IoT Analytics solution to predict disruptions in their supply chain has given the company and its customers the ability to change shipping routes due to disruptions along the current route. (i.e. weather or threat conditions (typhoon, terror attacks, labor strikes, etc) along the route) “By providing increased visibility and new products and services, Maersk will increase the predictability of customers’ supply chains to drive cost leadership, and enhanced customer experience and business model innovation.”
  • 14. Supply Chain Management Issues Addressed with AI Inventory Management Purchasing Location Planning Freight Consolidation Routing/Scheduling Problems
  • 15. © 2016 Microsoft Corporation. All rights reserved. danke sehr