1. Doc. #: /HRD/PS/02
Rev. #: 01
(Corporate Services) Date : 02/08/07
Page 1 of 2
Training Process
1.0 Objective: Secondary: All HODs
To establish, implement, maintain and
continually improve the training process, for 7.0 Related References:
people development. Quality Manual Reference:
2.0 Scope: QM Sec. 6.2
This process covers all the activities involved in Process Diagram Reference:
the people training process, including training Human Resources Development Process
need identification, providing training and Other Documents Reference:
evaluating effectiveness of training provided. Annual Training Plan
3.0 Applicability: 8.0 Related Records:
This process is applicable to all personnel
 Annual Performance Review Form
employed in the organization.
(HRD/0107)
 Training Need Identification Form
4.0 Abbreviations Used:
(HRD/0201)
Doc. – Document  Training Need Summary Form (HRD/0202)
HOD – Head of Department  Participants List/ Attendance Sheets
HOHR – Head of Human Resources (HRD/02/03)
HRD – Human Resources Development  Training Feedback Form (HRD/0204)
MR – Management Representative
 Training Certificates, if any
QM – Quality Manual
 Training Effectiveness Evaluation Form
Rev. – Revision
(HRD/0205)
5.0 Process Description:  Personnel Training Record (HRD/0206)
The various activities involved in the training 9.0 Process Performance Measures:
process are depicted in the process diagram on
page 02  Number of training program conducted
 Training hours or man days
6.0 Responsibility:  Number of re-training hours
Primary: Head of Human Resources  % of Effective Training Programs
Reviewed & Approved by: HOHR Issued by: MR

2. Doc. #: /HRD/PS/02
Rev. #: 01
(Corporate Services) Date : 02/08/07
Page 1 of 2
Training Process
Identify Training Training Need All
Identification HODs
Organization Needs Form
Needs, Personnel
Performance
Appraisal Forms,
All
Personnel Submit to HR Department HODs
Competence
Training Need
Summary Form HOHR
Categorize Training Needs
Annual HOHR
Prepare Training Calendar Training Plan
Internal No
Training?
Yes Identify and Choose HOHR
Training Provider
Identify the Trainer HOHR
Attendance
sheet,
Training
Feedback
List of
Form
Participants Arrange and Provide Training HOHR
Certificates,
if any
Training All
Evaluate the Training Effectiveness HODs
Effectiveness
Evaluation
Form
No
Effective?
Yes Provide Re-training,
as appropriately HOHR
Update Personnel Training Records, Identify Personnel HOHR/
Training All
other Training needs and continue the cycle HODs
Record
Reviewed & Approved by: HOHR Issued by: MR

3. Doc. #: /HRD/PS/02
Rev. #: 01
(Corporate Services) Date : 02/08/07
Page 1 of 2
Training Process
Identify Training Training Need All
Identification HODs
Organization Needs Form
Needs, Personnel
Performance
Appraisal Forms,
All
Personnel Submit to HR Department HODs
Competence
Training Need
Summary Form HOHR
Categorize Training Needs
Annual HOHR
Prepare Training Calendar Training Plan
Internal No
Training?
Yes Identify and Choose HOHR
Training Provider
Identify the Trainer HOHR
Attendance
sheet,
Training
Feedback
List of
Form
Participants Arrange and Provide Training HOHR
Certificates,
if any
Training All
Evaluate the Training Effectiveness HODs
Effectiveness
Evaluation
Form
No
Effective?
Yes Provide Re-training,
as appropriately HOHR
Update Personnel Training Records, Identify Personnel HOHR/
Training All
other Training needs and continue the cycle HODs
Record
Reviewed & Approved by: HOHR Issued by: MR

4. Doc. #: /HRD/PS/02
Rev. #: 01
(Corporate Services) Date : 02/08/07
Page 1 of 2
Training Process
Identify Training Training Need All
Identification HODs
Organization Needs Form
Needs, Personnel
Performance
Appraisal Forms,
All
Personnel Submit to HR Department HODs
Competence
Training Need
Summary Form HOHR
Categorize Training Needs
Annual HOHR
Prepare Training Calendar Training Plan
Internal No
Training?
Yes Identify and Choose HOHR
Training Provider
Identify the Trainer HOHR
Attendance
sheet,
Training
Feedback
List of
Form
Participants Arrange and Provide Training HOHR
Certificates,
if any
Training All
Evaluate the Training Effectiveness HODs
Effectiveness
Evaluation
Form
No
Effective?
Yes Provide Re-training,
as appropriately HOHR
Update Personnel Training Records, Identify Personnel HOHR/
Training All
other Training needs and continue the cycle HODs
Record
Reviewed & Approved by: HOHR Issued by: MR

5. Doc. #: /HRD/PS/02
Rev. #: 01
(Corporate Services) Date : 02/08/07
Page 1 of 2
Training Process
Identify Training Training Need All
Identification HODs
Organization Needs Form
Needs, Personnel
Performance
Appraisal Forms,
All
Personnel Submit to HR Department HODs
Competence
Training Need
Summary Form HOHR
Categorize Training Needs
Annual HOHR
Prepare Training Calendar Training Plan
Internal No
Training?
Yes Identify and Choose HOHR
Training Provider
Identify the Trainer HOHR
Attendance
sheet,
Training
Feedback
List of
Form
Participants Arrange and Provide Training HOHR
Certificates,
if any
Training All
Evaluate the Training Effectiveness HODs
Effectiveness
Evaluation
Form
No
Effective?
Yes Provide Re-training,
as appropriately HOHR
Update Personnel Training Records, Identify Personnel HOHR/
Training All
other Training needs and continue the cycle HODs
Record
Reviewed & Approved by: HOHR Issued by: MR