SlideShare ist ein Scribd-Unternehmen logo
1 von 27
About Asking and Answering Questions 在论坛提问和回答问题的一些小技巧
About me Name: 朱兴亮 Forum ID: Shiny Zhu Twitter: @shinyzhu 新浪微博: http://t.sina.com.cn/shinyzhu Blog: http://shinyzhu.cnblogs.com Email: zxlxueying@msn.com
We’re LIVE! Livemeeting: http://bit.ly/msforumsh Twitter: #msforumsh 新浪微博: #微软论坛上海聚会#
In this session Why you are here How to ask questions How to answer questions
Now Next Why you are here How to ask questions How to answer questions
Why you are here 我喜欢明星 我们都喜欢明星
Why you are here 我想知道明星的动态 – 提出问题 我告诉你我知道的明星动态 – 解答问题
Why you are here 我想知道XXX 囧,你到底想知道什么?
Now Next Why you are here How to ask questions How to answer questions
网友1提问
网友2提问
网友3提问
网友3提问(续1)
网友3提问(续2)
鸭梨很大
How to ask questions smarter Use a meaningful, specific subject Make it easy to reply Describe the problem's symptoms, not your guesses Don't ask people to reply privately …
Eric Steven Raymond told us Use project mailing lists Use meaningful, specific subject headers Make it easy to reply Write in clear, grammatical, correctly-spelled language Send questions in accessible, standard formats Be precise and informative about your problem Volume is not precision Don't rush to claim that you have found a bug Groveling is not a substitute for doing your homework Describe the problem's symptoms, not your guesses Describe your problem's symptoms in chronological order Describe the goal, not the step Don't ask people to reply by private e-mail Be explicit about your question When asking about code Don't post homework questions Prune pointless queries Don't flag your question as “Urgent”, even if it is for you Courtesy never hurts, and sometimes helps Follow up with a brief note on the solution Via: http://www.catb.org/~esr/faqs/smart-questions.html
How to ask questions smarter 别指望得到正确完整的解决方案 你的问题不是别人的问题 Think first Then Search Finally ask for HELP
雨天汽车启动不了 怎么办? 发动机声音? 听起来像是……
Now Next Why you are here How to ask questions How to answer questions
How to answer questions smarter RTFM and STFW: How To Tell You've Seriously Screwed Up If you don't understand...
How to answer questions smarter 解铃还需系铃人 没有义务帮别人擦屁股 没有义务帮别人纠正歧途 别把自己搞得很累
How to answer questions smarter 针对问题回答问题 点拨式回复 你不可能知道所有问题的答案 轻松点,让提问者自己找答案去
How to answer questions smarter Bad 我在哪里能找到XXX? Good 我搜索过XXX,但是没找到什么有用的,有谁知道在哪能找到XXX的某个参数的设置信息?
How to answer questions smarter Bad 这个代码不能编译,它为什么这么烂? Good 这个代码不能编译,我查了文档,没有写到与我的环境XXX类似的说明,下面是编译输出,我哪里需要改正?
Goals 更快更好地找到答案 更快更好地解决问题 和谐
Thank you!

Weitere ähnliche Inhalte

Was ist angesagt?

Do I need to register my copyright?
Do I need to register my copyright?Do I need to register my copyright?
Do I need to register my copyright?Kiffanie Stahle
 
30 serconds tomars pow
30 serconds tomars pow30 serconds tomars pow
30 serconds tomars powMitchElsey
 
Who Wants to Know - 2016 Comeback
Who Wants to Know - 2016 ComebackWho Wants to Know - 2016 Comeback
Who Wants to Know - 2016 ComebackJimmy Ray
 
DAHLIA EL GAZZAR: Top 20 Apps to Fuel Your Productivity
DAHLIA EL GAZZAR: Top 20 Apps to Fuel Your ProductivityDAHLIA EL GAZZAR: Top 20 Apps to Fuel Your Productivity
DAHLIA EL GAZZAR: Top 20 Apps to Fuel Your Productivitytechsytalk
 
Hive NYC Cohort Meetup1.8.14
Hive NYC Cohort Meetup1.8.14Hive NYC Cohort Meetup1.8.14
Hive NYC Cohort Meetup1.8.14valleraj
 

Was ist angesagt? (8)

Rememberance day ng
Rememberance day ngRememberance day ng
Rememberance day ng
 
Question 2
Question 2Question 2
Question 2
 
Do I need to register my copyright?
Do I need to register my copyright?Do I need to register my copyright?
Do I need to register my copyright?
 
30 serconds tomars pow
30 serconds tomars pow30 serconds tomars pow
30 serconds tomars pow
 
Who Wants to Know - 2016 Comeback
Who Wants to Know - 2016 ComebackWho Wants to Know - 2016 Comeback
Who Wants to Know - 2016 Comeback
 
DAHLIA EL GAZZAR: Top 20 Apps to Fuel Your Productivity
DAHLIA EL GAZZAR: Top 20 Apps to Fuel Your ProductivityDAHLIA EL GAZZAR: Top 20 Apps to Fuel Your Productivity
DAHLIA EL GAZZAR: Top 20 Apps to Fuel Your Productivity
 
Film plot
Film plotFilm plot
Film plot
 
Hive NYC Cohort Meetup1.8.14
Hive NYC Cohort Meetup1.8.14Hive NYC Cohort Meetup1.8.14
Hive NYC Cohort Meetup1.8.14
 

Kürzlich hochgeladen

Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitecturePixlogix Infotech
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Paola De la Torre
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 

Kürzlich hochgeladen (20)

Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
#StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
Understanding the Laravel MVC Architecture
Understanding the Laravel MVC ArchitectureUnderstanding the Laravel MVC Architecture
Understanding the Laravel MVC Architecture
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 

About Asking and Answering Questions

  • 1. About Asking and Answering Questions 在论坛提问和回答问题的一些小技巧
  • 2. About me Name: 朱兴亮 Forum ID: Shiny Zhu Twitter: @shinyzhu 新浪微博: http://t.sina.com.cn/shinyzhu Blog: http://shinyzhu.cnblogs.com Email: zxlxueying@msn.com
  • 3. We’re LIVE! Livemeeting: http://bit.ly/msforumsh Twitter: #msforumsh 新浪微博: #微软论坛上海聚会#
  • 4. In this session Why you are here How to ask questions How to answer questions
  • 5. Now Next Why you are here How to ask questions How to answer questions
  • 6. Why you are here 我喜欢明星 我们都喜欢明星
  • 7. Why you are here 我想知道明星的动态 – 提出问题 我告诉你我知道的明星动态 – 解答问题
  • 8. Why you are here 我想知道XXX 囧,你到底想知道什么?
  • 9. Now Next Why you are here How to ask questions How to answer questions
  • 16. How to ask questions smarter Use a meaningful, specific subject Make it easy to reply Describe the problem's symptoms, not your guesses Don't ask people to reply privately …
  • 17. Eric Steven Raymond told us Use project mailing lists Use meaningful, specific subject headers Make it easy to reply Write in clear, grammatical, correctly-spelled language Send questions in accessible, standard formats Be precise and informative about your problem Volume is not precision Don't rush to claim that you have found a bug Groveling is not a substitute for doing your homework Describe the problem's symptoms, not your guesses Describe your problem's symptoms in chronological order Describe the goal, not the step Don't ask people to reply by private e-mail Be explicit about your question When asking about code Don't post homework questions Prune pointless queries Don't flag your question as “Urgent”, even if it is for you Courtesy never hurts, and sometimes helps Follow up with a brief note on the solution Via: http://www.catb.org/~esr/faqs/smart-questions.html
  • 18. How to ask questions smarter 别指望得到正确完整的解决方案 你的问题不是别人的问题 Think first Then Search Finally ask for HELP
  • 20. Now Next Why you are here How to ask questions How to answer questions
  • 21. How to answer questions smarter RTFM and STFW: How To Tell You've Seriously Screwed Up If you don't understand...
  • 22. How to answer questions smarter 解铃还需系铃人 没有义务帮别人擦屁股 没有义务帮别人纠正歧途 别把自己搞得很累
  • 23. How to answer questions smarter 针对问题回答问题 点拨式回复 你不可能知道所有问题的答案 轻松点,让提问者自己找答案去
  • 24. How to answer questions smarter Bad 我在哪里能找到XXX? Good 我搜索过XXX,但是没找到什么有用的,有谁知道在哪能找到XXX的某个参数的设置信息?
  • 25. How to answer questions smarter Bad 这个代码不能编译,它为什么这么烂? Good 这个代码不能编译,我查了文档,没有写到与我的环境XXX类似的说明,下面是编译输出,我哪里需要改正?