• Familiarize yourself with the many changes
• Learn how to properly complete the new form
• Understand the new approach addressing wood destroying pests
• Complete all mandatory and recommended disclosures
• Learn how to write offers without deposit checks
For an upcoming class near you:
www.car.org/education/calendar
TheFinanceHelpline
• FREE Member Benefit
• Provides one-on-one help
• Direct Line to Lenders
finance.car.org
(213)739-8383
financehelpline@car.org
“Being a member of C.A.R. for 27 years, this member service, by
far, in my humble opinion, is the next best thing to having a license
in this climate. Bravo!” - REALTOR®
2014 EXPO: October 7-9 Anaheim
Terri
Sjodin
Best-selling author of
Small Message, Big
Impact
Captain Chesley
“Sully”
Sullenberger
Best-selling author of
Highest Duty
Leslie Appleton-
Young
C.A.R.Vice President and
Chief Economist
Tuesday Wednesday Thursday
SERIES:Components of GDP
SOURCE: US Dept. of Commerce, Bureau of Economic Analysis
Components of GDP
-2.0
-1.5
-1.0
-0.5
0.0
0.5
1.0
1.5
2.0
2.5
Consumption Fixed Nonres. Investment Net Exports Government
Q2 2013
Q3 2013
Q4 2013
Q1 2014
ANNUAL PERCENTCHANGE
NonfarmEmploymentByRegion
May 2014 May 2013 Change % Change
Southern California 8,561.5 8,385.8 175.7 2.1%
Bay Area 4,193.3 4,104.0 89.3 2.2%
Central Valley 1,478.3 1,455.7 22.6 1.6%
Central Coast 1,254.6 1,225.3 29.3 2.4%
North Central 1,342.7 1,313.4 29.3 2.2%
CALIFORNIA 292.6 287.4 5.2 1.8%
Nonfarm Employment (Thousands)
SERIES:Total Nonfarm Employment
SOURCE: CA Employment Development Division
JobTrendsbyCaliforniaMetroArea
SERIES:Total Nonfarm Employment
SOURCE: CA Employment Development Division
ANNUAL PERCENTCHANGE
1.2%
1.4%
1.6%
1.9%
2.0%
2.2%
2.2%
2.4%
2.5%
2.7%
2.8%
4.0%
4.1%
0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 4.5%
Modesto
Bakersfield
Oakland
Orange County
Ventura
San Diego
Los Angeles
Inland Empire
Stockton MSA
Sacramento
San Francisco
San Jose
Fresno MSA
April 2014: CA +2.2%, +340,200
CaliforniaJobChangesbyIndustry
SERIES:Total Nonfarm Employment By Industry
SOURCE: US Bureau of Labor Statistics, CA Employment Development Division
-1.9%
-1.6%
0.6%
0.6%
1.9%
2.0%
2.1%
2.3%
2.8%
3.2%
3.4%
3.5%
3.7%
4.7%
6.4%
-3% -1% 2% 4% 6% 8%
Finance & Insurance
Nondurable Goods
Government
Durable Goods
Wholesale Trade
Transportation, Warehousing & Utilities
Retail Trade
Leisure & Hospitality
Real Estate & Rental & Leasing
Information
Health Care & Social Assistance
Educational Services
Professional, Scientific & Technical Services
Admistrative & Support & Waste Services
Construction
April 2014: CA +2.2%, +340,200
ANNUAL PERCENTCHANGE
UnemploymentRateFalling
California (7.8%) vs. United States (6.1%)
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
14% US-CA CA US
SERIES: Unemployment Rate
SOURCE: US Bureau of Labor Statistics, CA Employment Development Division
“The sustainability of the housing market
going forward depends on the strength of
economic growth, household formation
and job creation”
AffordabilityPeakedin2012;DroppingSinceThen
HAI Peak vs. Current
0%
10%
20%
30%
40%
50%
60%
70%
80%
US CA SFH CA
Condo/Townhomes
Los Angeles
Metropolitan Area
Inland Empire S.F. Bay Area
59% 33% 41% 34% 48%
22%
Q1-2014 Q1-2012
SERIES: Distressed Sales, Not Seasonally Adjusted
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
Buyers:FinancingDifficulttoObtain
0% 0% 0% 0%
6% 6%
11%
6%
38%
33%
0%
5%
10%
15%
20%
25%
30%
35%
40%
1 2 3 4 5 6 7 8 9 10
20132013
Q. Please rate how easy or difficult it was to obtain financing on a scale of
1 to 10 with 1 being very easy and 10 being very difficult.
EASY DIFFICULT
Average: 8.6
CA:HousingCyclesandMembership
CurrentlyMovinginOppositeDirections
1970-2014
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
0
50,000
100,000
150,000
200,000
250,000
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
1970
1972
1974
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2002
2004
2006
2008
2010
2012
2014p
Home Sales Membership
*Sales are seasonally adjusted and annualizedSERIES: Sales of Existing Single Family Homes
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
SalesofExistingDetachedHomes
California, May. 2014 Sales: 391,030 Units, -11.2%YTD, -9.5%YTY
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
*Sales are seasonally adjusted and annualizedSERIES: Sales of Existing Single Family Homes
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
Peakvs.CurrentPrice–April2014
Region
Peak
Month
Peak
Price
Apr-14
Median
% Chg
From Peak
High Desert Apr-06 $334,860 $178,990 -46.5%
Monterey Region Aug-07 $789,290 $451,500 -42.8%
CALIFORNIA May-07 $594,530 $369,770 -37.8%
Los Angeles Sep-07 $625,810 $406,750 -35.0%
Sacramento Aug-05 $394,450 $267,260 -32.2%
Northern Wine Country Jan-06 $645,080 $469,920 -27.2%
San Luis Obispo Jun-06 $617,260 $465,300 -24.6%
Northern California Aug-05 $410,040 $311,210 -24.1%
Palm Springs/Lower Desert Jun-05 $393,370 $304,070 -22.7%
San Diego May-06 $622,380 $492,080 -20.9%
Riverside/San Bernardino Jun-06 $389,380 $309,240 -20.6%
Ventura Aug-06 $710,910 $575,390 -19.1%
Orange County Jun-07 $775,420 $679,820 -12.3%
San Francisco Bay Area May-07 $821,540 $768,110 -6.5%
Santa Clara Apr-14 $900,000 $900,000 0.0%
SERIES: Median Price of Existing Detached Homes
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
REO&ShortSales
Percent ofTotal Sales, Southern California: Apr 2014
3%
1%
8%
11%
3%
8%
5%
7%
6%
1%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Los Angeles Orange Riverside San Bernardino San Diego
REO Sales Short Sales
SERIES: Distressed Sales, Not Seasonally Adjusted
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
MedianPriceofExistingDetachedHomes
California, May 2014: $465,960, Up 11.7%YTY
$-
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000 P: May-07
$594,530
T: Feb-09
$245,230
-59% from
peak
SERIES: Median Price of Existing Single Family Homes
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
UnsoldInventoryIndex
California, May 2014: 3.6 Months
Note: “Unsold Inventory Index” represents the number of months it would take to sell the remaining inventory for the month in question. The
remaining inventory for the month is defined as the number of properties that were “Active”, “Pending”, and “Contingent” (when available) and
divide the sum by the number of “Sold” properties for the month in question.
0
2
4
6
8
10
12
14
16
18
SERIES: Unsold Inventory Index of Existing Single Family Homes
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
MoreInventoryat HigherPriceRanges
Note: “Unsold Inventory Index” represents the number of months it would take to sell the remaining inventory for the month in question. The
remaining inventory for the month is defined as the number of properties that were “Active”, “Pending”, and “Contingent” (when available) and
divide the sum by the number of “Sold” properties for the month in question.
Price Range (Thousand) Apr-14 Mar-14 Apr-13
$1,000K+ 4.8 5.6 4.8
$750-1000K 3.9 4.4 3.2
$500-750K 3.5 3.8 2.8
$300-500K 3.4 3.7 2.6
$0-300K 3.2 3.6 2.5
SERIES: Unsold Inventory Index of Existing Single Family Homes
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
Whywas/isInventorysoLow?
• Demand Side
• Housing affordability was at historic highs
• Low rates hurt investment alternatives
• Supply Side
• Little new construction for last 5 years
• Underwater homeowners are stuck
• Foreclosure pipeline drying up
• Investors are renting instead of flipping
• Off-market (aka “pocket’) listings
ForSaleProperties
• Los Angeles County, June 2014: 20,233 Units
• Down 0.1% MTM, Down 0.4%YTY
Note: “For Sale Properties” represents the overall supply that exist throughout the entire month, including any listings that appear as “Active” any
point in time during the month.
SOURCE: Clarus Market Metrics
Month’sSupplyofInventory
• Los Angeles County, June 2014: 2.4 Months
Note: “Month’s Supply of Inventory” represents the number of months it would take to sell the remaining inventory for the month in question. The
remaining inventory for the month is defined as the number of properties that were “For Sale” on the last day of the month in question. The inventory
figure is then divided by the number of properties that went Under Contract during the month.
SOURCE: Clarus Market Metrics
ForSaleProperties
• San Gabriel, June 2014: 111 Units
• Down 5.9% MTM, Down 25.5%YTY
Note: “For Sale Properties” represents the overall supply that exist throughout the entire month, including any listings that appear as “Active” any
point in time during the month.
SOURCE: Clarus Market Metrics
Month’sSupplyofInventory
• San Gabriel, June 2014: 3.2 Months
Note: “Month’s Supply of Inventory” represents the number of months it would take to sell the remaining inventory for the month in question. The
remaining inventory for the month is defined as the number of properties that were “For Sale” on the last day of the month in question. The inventory
figure is then divided by the number of properties that went Under Contract during the month.
SOURCE: Clarus Market Metrics
ForSaleProperties
• Alhambra, June 2014: 170 Units
• Up 17.2% MTM, Up 16.4%YTY
Note: “For Sale Properties” represents the overall supply that exist throughout the entire month, including any listings that appear as “Active” any
point in time during the month.
SOURCE: Clarus Market Metrics
Month’sSupplyofInventory
• Alhambra, June 2014: 2.5 Months
Note: “Month’s Supply of Inventory” represents the number of months it would take to sell the remaining inventory for the month in question. The
remaining inventory for the month is defined as the number of properties that were “For Sale” on the last day of the month in question. The inventory
figure is then divided by the number of properties that went Under Contract during the month.
SOURCE: Clarus Market Metrics
ForSaleProperties
• Monterey Park, June 2014: 145 Units
• Up 2.1% MTM, Up 0.7%YTY
Note: “For Sale Properties” represents the overall supply that exist throughout the entire month, including any listings that appear as “Active” any
point in time during the month.
SOURCE: Clarus Market Metrics
Month’sSupplyofInventory
• Monterey Park, June 2014: 2.2 Months
Note: “Month’s Supply of Inventory” represents the number of months it would take to sell the remaining inventory for the month in question. The
remaining inventory for the month is defined as the number of properties that were “For Sale” on the last day of the month in question. The inventory
figure is then divided by the number of properties that went Under Contract during the month.
SOURCE: Clarus Market Metrics
Q. Please indicate the type of mortgage.
ShareofFHALowestin6Years
17%
6%
0%
10%
20%
30%
40%
2005 2006 2007 2008 2009 2010 2011 2012 2013
FHA VA
SERIES: 2013 Housing Market Survey
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
ShareofFirst-TimeBuyersistheLowestSince2006
Q.Was the buyer a first-time buyer?
28%
0%
10%
20%
30%
40%
50%
2005 2006 2007 2008 2009 2010 2011 2012 2013
% First-Time Home Buyers Long Run Average
Long Run Average = 38%
SERIES: 2013 Housing Market Survey
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
InvestmentHomes:19%MarketShare
19%
SERIES: 2013 Housing Market Survey
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Investment/Rental Property
Investment/Rental Property
Long Run Average: 11 %
InternationalBuyersareGettingaBiggerSliceof
theMarketthanBefore
Q.Was the buyer an international buyer – a person who was a citizen of another country who wished to
purchase residential real estate in the U.S.?
8%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
2008 2009 2010 2011 2012 2013
SERIES: 2013 Housing Market Survey
SOURCE: CALIFORNIA ASSOCIATION OF REALTORS®
StormClouds–PrepareforDiscontinuous
Change
• Fall of Independent Contractor Status
• Rise of the “Team”
• Turbo-Tax for real estate?
• Marginalization of the traditional brokerage
• GSE’s out – new and more expensive capital
sources in
• Millennials priced out of the market –
housing affordability tightens its grip
• Google buys Zillow and dominates market
WhatmakesagoodREALTOR?
• Local knowledge
• Visibility
• Tech Saavy
• Communication
• Ethical/Honest/Trustworthy
• Social Media Guru
• Follow-through
• Organized with attention to detail
• Transparency
• Good Listener
• Visible in the community
FACT: MOSTSELLERS & BUYERS
INTERVIEW MULTIPLE AGENTS
Best Practice: Create opportunities to
connect with new clients. Networking &
prospecting are worth it!
RoomforImprovementinAgentResponseTime
0%
10%
20%
30%
40%
50%
60%
Instantly Within 30
mins.
Within 1
hr.
Within 2
hrs.
Within 4
hrs.
Same day 1 business
day or
longer
49%
29%
16%
4% 2% 0% 0%
18%
7%
11%
17%
24%
13%
10%
Expected Actual
Q.What was the typical response time you expected from your agent to return any form of communication to you?
Q. On average, what was the actual response time of your agent to return any form of communication to you?
FACT:WE NEED MORE FIRST-TIME
BUYERS
Best Practice: Understand “Millennials”
and meet them on their own turf/terms.
SocialMediaUsedforBuyingTips&
NeighborhoodInfo
0% 10% 20% 30% 40% 50%
Agents' YouTube
Neighborhood profiles
Home buying info
Neighborhood amenities
Neighborhood lifestlye
Agent referrals
Agent's Facebook page
Neighborhood info from friends
Buying tips, suggestions from friends
20%
23%
23%
31%
33%
35%
42%
44%
44%
Q. How did you use social media (such as Facebook,Twitter,YouTube, etc.) in your home buying process? N = 1073
FACT: MOBILE IS HERE
Best Practice: Calibrate everything you do for
mobile.
91%ofBuyersUsedMobileDeviceinBuyingProcess
78% • Look for comparable prices
45% • Search for homes
45% • Communicate
43% • Take photos of homes/amenities/neighborhoods
42% • Research a particular home
41% • Search websites
39% • Communicate w/agent
22% • Research communities/neighborhoods
Q. How did you use your mobile device in the home buying process? N = 1269
FACT: MOST REALTORS DO NOT
WANTTO BE RATED BYTHEIR
CLEINTS
Best Practice: everyone is beingYELPED
whether they like it or not.Take charge
of your reputation and get rated
AgentSatisfactionRatingsImprove
-AverageRatingson1-5Scale-
2013 2014
Your real estate agent’s negotiating skills 3.2 3.4
Overall process of finding a home 3.2 3.3
Overall satisfaction with your real estate agent 3.1 3.3
Q. Please rate your degree of satisfaction with the following aspects of your home buying experience on a scale of 1-5, where 1 is “least
satisfied” and 5 is “most satisfied”.