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18 + years’ experience in IT industry
Cross-cultural working relationship with teams in Americas, Europe and Asia
Experience in managing multi-year, multi-million dollar (>$7MUSD) and 100+ member team programs
Role Expertise:Program andprojectmanagement - Deliveryof ITprojects&services. Proven track record of
deliveringmulti-tier,enterprise-wide applicationsandplatformsontime,budget&highqualityconsistently.
Domain/Industry Expertise:Retail and Healthcare
Deft at estimation, design, development and maintenance of complex information technology systems;
transitionprojects; experienced pre-sales activities including anchoring proposals and building solutions &
supportmodels etc.Excellent team building skills with proven abilities in planning, managing, developing
and motivating resources; an effective leader with strong communication, analytical, relationship
management and co-ordination skills.
Anchored multiple cost optimization and automation initiatives
Project Management
Project scoping and resource planning
Cost reductions, process & quality improvement initiatives
Automation initiatives across the portfolio
Communicating with business users to gather requirement specifications, scoping the project
Project initiation, planning, costing, executing, controlling and metrics reporting to Senior Management
Monitoring development activities and timely risk assessment and mitigation
Managing & providing technical guidance/support to the project team
Delivering & implementing the project as per scheduled milestones
Excellent presentation and communication skills
Maintaining user management and security compliance to standards
Anchored/participated proposals
Hands-on FPA estimation
Team Management
Managing performance, career growth and developmental needs of team members
Delegating the work to the team members on a priority basis and also based on the skill set
Ramping up the teams’ technical and soft skills by providing appropriate trainings
Team performance evaluation and provide right feedback
Technical
Good exposure to Microsoft technologies
Experience in developing Client/Server and web applications
Languages: VB.6.0, VB.NET, C#
RDBMS: Oracle7.1/8.0/8i/9i and SQL Server.7.0/2000/2005/2008
Reporting Tools: Crystal Report 7.0, 8.5
Operating Systems: Microsoft Windows 95/98/NT/XP/Vista, UNIX
Requirement gathering tool : Caliber RM
Tools : HP PPM, MicrosoftProject,MercuryQualityCenter,Rational Rose,TOAD,Tidal(job scheduling tool),
VSS, Star Team
Shibumon Manaveettil
Mobile : +919945295295
Landline : 08042061208
Email: shibumon.js@gmail.com
LinkedIn
https://in.linkedin.com/in/shibumon-
manaveettil-529b9a8
C-801, Sterling Shalom,
ITPL main road, Brookefields,
Kundalahalli, Bangalore – 37
Core Competencies
Profile Summary
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Project Management Professional (PMP)
ITIL foundation
Lead Auditor : ISO 27001:2005 and 2013
As a Senior Project Manager, I currently manage the service delivery in Engineering and support operations under
different models including the Managed services model with annual revenue of >7 MUSD annually.
Clients
• World’s largest Pharmaceutical based out of New York
• An American upscale fashion retailer
Key responsibilities
Responsible for Client Engagement, Staffing and Fulfilment, People Management and Operation
Management
Responsible for understanding client resourcing needs and proactively plan ramp-ups and project transition
Coordinate withinternalsupportunits including Talent Management and Recruitment to fulfil the staffing
needs
Transition of application support and maintenance projects
SupportNew RFP’s and other pre-sales activities like proposal anchoring, providing solutions and support
models, project planning, staffing, resource on-boarding etc.
Conducting regular reviews with team and client for the accountable deliverables as per the SLA / KPIs
primarily, Financial and Quality parameters
Driving automation initiatives across the projects and deliver benefits to the clients
ODC Management and participate in external quality & Information security audits
Key achievements
Proposals – Anchored/participated multiple proposals, design the solution, prepare and review the
estimates,capture the inputsfromstakeholders,liaisonforrequiredapprovalsand take the bottom line for
response delivery. Reviewed and provided delivery inputs on SOW in order to complete contractual
requirements of the work in the portfolio
Estimation – Lead estimation activities considering org/unit level goals, review the estimates and
communicate to all stakeholders to plan required budget and resources
People management – Allocation of people to projects/initiatives, enable competency development,
implement performance management, R&R, team building, mentoring the team and participate in
recruitment activities
Productivity Improvements – Achieved the target YoY PI % committed in the SOW by driving automation
initiatives across projects
BVA initiatives – Multiple business value articulations executed and benefits in terms of efforts and FTE
passed on to the clients
Clientmanagement–Managed formal/informal clientrelationships, analyse CSAT feedback, provide inputs
to CSATplansand actionize the same, regular review of engagement feedback and take corrective actions
Worked as Project leader executing various development and maintenance projects involving Microsoft
technologies. Following were the key responsibilities
Responsible for managing a team of .NET developers and QA
Identified and documented scope of project and created work plans.
Worked with QA team to define quality process for the project.
Assignment of tasks / responsibilities to team members.
Conducted team meetings to review progress, risks and issues.
Day to day monitoring of activities.
Career Progression
Infosys Ltd, Bangalore Period:July2010 – Till date
Hewlett-Packard Globalsoft Ltd, Bangalore Period: Oct 2006 – June 2010
Certifications
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Negotiate and coordinate with domain managers regarding timeframes and commitment dates for
projects/releases
Manage performance, reward and recognition
Participation in quality reviews, audits and quality assurance activities.
Regularly evaluated & reported project related metrics to top management during PMR
Team building, mentoring and performance management
Co–ordination with various internal groups (resource, quality, training, human resources, infrastructure,
etc.)
Worked in various roles such as senior software engineer and project leader and following were the key
responsibilities
Responsible for managing a team of .NET developers and software deliverables
Identified and documented scope of project and created work plans
Worked with QA team to define quality process for the project
Assignment of tasks / responsibilities to team members
Conducted team meetings to review progress, risks and issues
Negotiate and coordinate with domain managers regarding timeframes and commitment dates for
projects/releases
Participation in quality reviews, audits and quality assurance activities
Team building, mentoring and performance management
Worked as systems engineer executing various development and maintenance projects involving Microsoft
technologies. Following were the key responsibilities
Worked with client manager to evaluate the risk impact of missing component source code.
Defined scope and planned releases.
Developed schedule for each release.
Conducted reviews in each phase and collected defect metrics
Regularly evaluated & reported project related metrics to top management during PMR
Evaluated each risk reported in the risk register and taken corrective actions
Worked as Sr. Software engineer executing various development and maintenance projects involving Microsoft
technologies. Following were the key responsibilities
Involved in project scoping, creating & maintaining project Management plan
Risk analysis & remediation plan
Coordinating with upstream and downstream application
Managers/teams for data feeds.
Motivating team members during crisis and tight deadlines
Regularly report project related metrics to top management
during Project Management Review
Workedas Software engineerandSr.Software engineerexecuting various development and maintenance projects
involving Microsoft technologies. Following were the key responsibilities
o Involved in requirement analysis, RS preparation, design and coding
o Issue Resolution and coordination for implementation.
o Review: Code and Test cases.
Workedas installationandcommissioning engineer and was involved in installing industrial weighing automation
products.
Larsen & Toubro Infotech Ltd, Mumbai Period: April 2004 – September 2006
Soft Systems Ltd. Cochin Period: March 2003 – Jan 2004
Bix Computer Services (P) Ltd, Mumbai Period: May 2002 - Feb 2003
InfoWorld Solutions (P) Ltd. Cochin Period: June 1998 - April 2002
Integrated Process Automation (P) Ltd, Bangalore Period:September 1993 - June 1998