1. Shelly G. Isenhour, MLT(ASCP)
33 Maple Avenue*Gastonia,NC28054* 704-685-1218* shells9395@gmail.com
OBJECTIVE To obtaina challengingfull-timepositionwithacompanythatisgrowth orientedto
allowme the ability utilize my education andskills whilemaintainingprofessionalism
EDUCATION Central PiedmontCommunityCollege,Charlotte NC
AAS, Medical Laboratory Technology(ASCP) May 2009- May 2011
Gaston College,DallasNC
Pre-Nursing,CNAI January2003- May 2004
KingsCollege,Charlotte NC
Secretarial Science Diploma June 1989- May 1990
SKILLS Clinical:BloodBank,Chemistry,Hematology,Immunology,Urinalysis&BodyFluids,
Microbiology,Phlebotomy Non-Clinical:dataentry,variouscomputersoftware
programs,schedulingappointments,multiplephone lines,insurance processing,
attentiontodetail,abilitytomulti taskandprioritize,adaptable tochange
EXPERIENCE Donor Care Specialist, AmericanRedCross,Charlotte NC 2013-2014
 Providedcare todonorswho sufferedaninjury/reactiontoblooddonation
 MD designee review andfinal qualityevaluationof donorcomplicationcases
 Identifiedneedtogaincontrol of componentsthatcouldaffectrecipientsafety
 Followedmanylocal,state,andfederal regulatory proceduresandprocesses
Assistant Mgr-TanningConsultant,Tanner’sParadise,DallasNC 2000-2010
 Qualitycustomerservice withclientconsultationsregardingtanningprocess
 Maintainedclientsrecords,scheduling,orderingproducts, promotions
 Retail,inventory,cashregister,keptsaloncleanandsafe,fast-pacedsetting
AnesthesiaAssistant,CarolinasHealthcare System,Charlotte NC 2004-2006
 AssistedAnesthesiastaff in28operatingroomsand throughoutthe hospital
 Restockedanesthesiacarts,roomturnovers,case setupsfor specificprocedures
 Shiftcharge personinabsence of Lead Tech
LicensedManicurist,Mane TamersHair Salon,GastoniaNC 1999-2002
 Evaluatedcurrentconditionof nailsandadvisednail treatmentprocedures
 Applicationof nail enhancements,manicure,pedicure,andmassage
Medical Secretary, CarolinasHealthcare System,CharlotteNC 1998-1999
 ScheduledMRIandNuclearMedicine scans,assistedall radiologystaff
 Multiple phone lines,use of medical terminologyand diagnosis
 Enteredrejectedchargesintosystem, clearedpatientsforscans
SeniorClaims Examiner, Mutual of Omaha,GastoniaNC 1993-1997
 Achievedweeklyproduction,payment,andprocessinggoals
 ProcessedHCFA,UB92 andEMC claims,ICD9 and CPT4 surgical coding
 Medical terminology,Medicare/Medicaid,updatesaccordingtobenefits
MEMBERSHIPS AmericanSocietyforClinical Pathology
REFERENCES Available uponrequest