Keep tidy and care for your home! A leaflet for Rettie & Co\'s student tenants outlining their responsibilities.

1. KEEP
TIDY
AND
CARE
FOR YOUR
HOME
A Good Guide to Student Letting
www.rettie.co.uk/lettings

2. WELCOME
TO YOUR NEW FLAT
Great, you’ve got your student accommodation
sorted and you’re ready for the term ahead.
But before you set off to your next lecture,
please take a moment to read this guide.
• It sets out the common sense approach
you should take to issues such as safety,
noise and tidiness.
• It outlines your responsibility as a tenant.
• It lists key contact numbers you can use
in an emergency.
Once you’ve read it, stick it on the front of your
fridge. That way you’ll never be stuck for advice
when you want to know about your tenancy.
Have a great year and we very much hope you
enjoy your flat.

3. CHECK EVERYTHING
IS IN ORDER
1. Keys: You have all been allocated a full set of
working keys. The keys have been tagged by our
office — please retain these tags for the duration
of tenancy. If you lose any key you will be
responsible for the cost of a replacement.
2. Inventory: On arrival please check through the
inventory. Make any necessary comments. Sign
and return it within 7 days. This inventory will
then be held on file until the end of your tenancy
and will be used at the time of the check out.
3. Council tax: Students can be exempt from
Council Tax only if you apply through
revenuesbenefits.students@edinburgh.gov.uk.
They will send you details of what to do. If you
don't tell them you are a full-time student, they will
bill you for the full amount of Council Tax.
4. Gas and Electricity: Please take the time to
locate the relevant meters. We have taken the
reading at the start of the tenancy and notified
the relevant utility companies. To keep your costs
in order, pay your bills on actual meter readings.
5. Deposit: Your deposit is held in our deposit
account for the duration of the tenancy, and will
be returned to you on a satisfactory return of the
property at the end of your tenancy. So please
keep on top of cleaning and replace any breakages.
6. Rent: It is a condition of your lease that you
set up a standing order for your rental payment
to reach us by the required date. You may incur
costs for late payment of rent. Payment MUST
be received in one single transaction for the
whole property.
If you are unsure of any aspect of your
tenancy or of your accommodation, ask
your letting agent immediately – he or she
is there to help.

4. CARE FOR YOUR
FLAT
When it comes to looking after your shared
accommodation, take a common sense approach.
You are expected to take good care of your flat
and all common areas, as if it were your own, so
please keep the following in mind:
Keep it tidy: You should maintain good, basic
levels of cleanliness and hygiene. You never know
when a housemate’s mother might turn up to see
how you are all living!
Keep it safe: Candles should not be used.
NO smoking. Smoke and other alarms should
be tested regularly.
Keep it working: When it comes to maintenance
use your common sense. You can change a light
bulb yourself! However any significant breakages
should be reported to our maintenance team
immediately. There is a 24/7 maintenance service
available for emergencies only. Don’t attempt
any gas, electrical or plumbing repairs.
Keep it green: Be aware of your council’s waste
and recycling services and use them. To find out
about collection times use the contact number
provided.
The HMO repairing standards cover your
accommodation. This means that it should
meet certain minimum standards and that
any repairs that are the responsibility of
the landlord must be carried out within a
reasonable time.

5. BE A GOOD
NEIGHBOUR
Remember that there are other people living
around you – most likely families with young
children or people who have to get up early for
work. Be a considerate and helpful neighbour
and keep the following advice in mind.
Your Flat is HMO compliant and antisocial
behaviour will not be tolerated by your
neighbours or your Landlord. We want you
to enjoying living in your property without
complaints. Please take note of the following:
1. Common Stair: Please don’t clog up stairs
with bikes or other items. Keep all common areas
clear, tidy and safe. If there is a stair cleaning
rota you will be expected to take your turn or pay
accordingly.
2. Rubbish: Please call the Council and find out
your rubbish collection day. Bags should not be
left out overnight.
3. Noise: Excessive noise won’t be tolerated. The
Council’s night noise teams work with the police
and will confiscate stereos if necessary. There
can be severe penalties to you and your Landlord
if too many complaints are received. Please be
considerate in stairwells, don’t bang doors or use
your washing machine between 9pm and 9am.

6. CALL
IF
YOU
NEED
HELP
Rettie & Co. 0131 622 4160
Call for help with all issues relating to the
management of your tenancy.
Edinburgh City Council 0131 200 2000
Call for help with rubbish collection and the
provision of other public services.
Rettie & Co. Maintenance 0131 220 7260
Call our maintenance team to report all
breakages and to request repairs.
Scan this QR code to save our
contact details into your phone
www.rettie.co.uk/lettings