Losing sight of the social media prize? It might be time to take another look at your social media strategy. Any good business person knows that trying to do anything without a plan and clear goals is a mistake and this presentation takes you from step one to done. Create your social media strategy today and start reaping the rewards tomorrow.
4. • Social Media, Fundamentally Speaking
• The 10 Steps to Create Your Strategy
What We’re Going to Cover
5. Study competitors, prepare for games, play the game, track results, and do it
all again with what you’ve learned.
A Never-ending Season
Veterans
1925 – 45
65 - 85
Boomer
1946 – 60
50 - 64
Gen X
1961 – 81
29 - 49
Gen Y
1982 – 02
8 - 28
6. A Disruptive Force
There has been a
fundamental shift in
how we communicate
with our
customers.
The tools may
change, but the social
technology is here for
good.
7. A Captive Audience Awaits
Your
fans/follower
s are
actually
expecting to
hear from
you.
8. Because you can’t win ‘em all.
First Step: Identify Your Target Market
9. Customer Focused
Communication
Hang where ‘they’
hang
Don’t try to be all
things to all people
Veterans
1925 – 45
65 - 85
Boomer
1946 – 60
50 - 64
Gen X
1961 – 81
29 - 49
Gen Y
1982 – 02
8 - 28
11. The Top 6
Good thing I
did this slide
last night.
Facebook
YouTube
Twitter
LinkedIn
Pinterest
Google +
12. Profile tips
Make sure
profiles are
100%
complete
Use keywords
Use any
branding area
possible
13. You’ll know what to say if you know how to say it.
Third Step: Find Your Organizational Voice
14. Good to Hear Your Voice
Identify who ‘you’ are & your message
Create/find content that expresses your brand
Post in words, images, videos
podcasts, infographics, etc.
15.
16. Easier said than done, I know.
Fourth Step: Build Fans & Followers
17. 2 Ways to Do It
Create amazing
content that gets
picked up and
generates
fans/followers
Add social links to
everything you do
Advertise on social
platforms and market
your page to
prospective
fans/followers
Use contests &
giveaways as bait
Earn Them Buy Them
19. Who Wants to be Sold All the
Time?
Everybody
likes
hanging with
the funny
guy that
doesn’t just
talk about
himself.
Be that guy.
Sometimes it will just be
nonsense
Giveaways (but make them do
something that benefits you to be eligible)
Ask questions/polls
Reply to
comments/messages
quickly
21. Rivers of Information
Get it flowing
Create a content
calendar
Find it or create it
Be the expert
22. Can’t know where you’re going if you don’t know where you’ve been.
Seventh Step: Track Your Results
23. Shampoo, Rinse, Repeat
Monitor your engagement
If nobody’s digging it,
change it up
Pay careful attention to
what works and do more of
that
24. They’re talking about you whether you like it or not.
Eighth Step: Monitor Your Reputation
25. Emotion Causing Commotion
Google your name/business
name constantly
Try Google Alerts
Claim all review profiles
www.getlisted.org
Respond to all feedback
professionally
Actively solicit positive reviews
26. Reach out to fans/followers while they’re out.
Ninth Step: Take Social Mobile
27. iPhones & Androids & Tablets, Oh
My!
Mobile
internet
usage is
projected to
overtake
desktop
internet
usage by
2014
54% of Facebook is accessed from
a mobile device
Encourage ‘check-ins’
Catch customers while they’re out
28. You do have a business to run, don’t you?
Tenth Step: Don’t Let It Take Over
29. Manage Your Time
Use a dashboard
HootSuite
www.hootsuite.com
SproutSocial
www.sproutsocial.com
Post 3-4 times a day on
Facebook, others are
more tolerable
30. We Hope You Enjoyed This
We’re just
getting
started
people.
@sambenner
805.667.8224
sam@wsiglobalmarketing.com
31. I hope you found this helpful.
Time to get started.