SlideShare ist ein Scribd-Unternehmen logo
1 von 31
HOW TO CREATE A
SOCIAL MEDIA
STRATEGY FOR YOUR
BUSINESS
‘The beginning is the most important part of the work’-
Plato
Marketing obsessed husband & father of 2
I’ll Be Your Speaker
The worst thing you can do is nothing.
Don’t Get Overwhelmed
• Social Media, Fundamentally Speaking
• The 10 Steps to Create Your Strategy
What We’re Going to Cover
Study competitors, prepare for games, play the game, track results, and do it
all again with what you’ve learned.
A Never-ending Season
Veterans
1925 – 45
65 - 85
Boomer
1946 – 60
50 - 64
Gen X
1961 – 81
29 - 49
Gen Y
1982 – 02
8 - 28
A Disruptive Force
There has been a
fundamental shift in
how we communicate
with our
customers.
The tools may
change, but the social
technology is here for
good.
A Captive Audience Awaits
Your
fans/follower
s are
actually
expecting to
hear from
you.
Because you can’t win ‘em all.
First Step: Identify Your Target Market
Customer Focused
Communication
 Hang where ‘they’
hang
 Don’t try to be all
things to all people
Veterans
1925 – 45
65 - 85
Boomer
1946 – 60
50 - 64
Gen X
1961 – 81
29 - 49
Gen Y
1982 – 02
8 - 28
Consider quality over quantity.
Second Step: Create Profiles
The Top 6
Good thing I
did this slide
last night.

 Facebook
 YouTube
 Twitter
 LinkedIn
 Pinterest
 Google +
Profile tips
 Make sure
profiles are
100%
complete
 Use keywords
 Use any
branding area
possible
You’ll know what to say if you know how to say it.
Third Step: Find Your Organizational Voice
Good to Hear Your Voice
 Identify who ‘you’ are & your message
 Create/find content that expresses your brand
 Post in words, images, videos
podcasts, infographics, etc.
Easier said than done, I know.
Fourth Step: Build Fans & Followers
2 Ways to Do It
 Create amazing
content that gets
picked up and
generates
fans/followers
 Add social links to
everything you do
 Advertise on social
platforms and market
your page to
prospective
fans/followers
 Use contests &
giveaways as bait
Earn Them Buy Them
You’re the hostess with the mostest.
Fifth Step: Keep Things Lively
Who Wants to be Sold All the
Time?
Everybody
likes
hanging with
the funny
guy that
doesn’t just
talk about
himself.
Be that guy.
 Sometimes it will just be
nonsense
 Giveaways (but make them do
something that benefits you to be eligible)
 Ask questions/polls
 Reply to
comments/messages
quickly
Nobody ‘likes’ a quitter.
Sixth Step: Stick to It
Rivers of Information
Get it flowing
 Create a content
calendar
 Find it or create it
 Be the expert
Can’t know where you’re going if you don’t know where you’ve been.
Seventh Step: Track Your Results
Shampoo, Rinse, Repeat
 Monitor your engagement
 If nobody’s digging it,
change it up
 Pay careful attention to
what works and do more of
that
They’re talking about you whether you like it or not.
Eighth Step: Monitor Your Reputation
Emotion Causing Commotion
 Google your name/business
name constantly
 Try Google Alerts
 Claim all review profiles
 www.getlisted.org
 Respond to all feedback
professionally
 Actively solicit positive reviews
Reach out to fans/followers while they’re out.
Ninth Step: Take Social Mobile
iPhones & Androids & Tablets, Oh
My!
Mobile
internet
usage is
projected to
overtake
desktop
internet
usage by
2014
 54% of Facebook is accessed from
a mobile device
 Encourage ‘check-ins’
 Catch customers while they’re out
You do have a business to run, don’t you?
Tenth Step: Don’t Let It Take Over
Manage Your Time
 Use a dashboard
 HootSuite
www.hootsuite.com
 SproutSocial
www.sproutsocial.com
 Post 3-4 times a day on
Facebook, others are
more tolerable
We Hope You Enjoyed This
We’re just
getting
started
people.
 @sambenner
 805.667.8224
 sam@wsiglobalmarketing.com
I hope you found this helpful.
Time to get started.

Weitere ähnliche Inhalte

Was ist angesagt?

Bouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejectionBouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejection
Winter Wyman
 
Tips on success pisethsuccess.blog
Tips on success pisethsuccess.blogTips on success pisethsuccess.blog
Tips on success pisethsuccess.blog
Piseth Kham
 
Twelve valuable steps to raise your self esteem
Twelve valuable steps to raise your self esteemTwelve valuable steps to raise your self esteem
Twelve valuable steps to raise your self esteem
RajThilak
 
3 easy tips to find your true passion!
3 easy tips to find your true passion!3 easy tips to find your true passion!
3 easy tips to find your true passion!
Mara Mentor
 

Was ist angesagt? (20)

Marketing Yourself Successfully in the Digital Age
Marketing Yourself Successfully in the Digital AgeMarketing Yourself Successfully in the Digital Age
Marketing Yourself Successfully in the Digital Age
 
Bouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejectionBouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejection
 
Marketing on Facebook & Twitter
Marketing on Facebook & TwitterMarketing on Facebook & Twitter
Marketing on Facebook & Twitter
 
How to negotiate without losing friends, fans or job offers
How to negotiate without losing friends, fans or job offers How to negotiate without losing friends, fans or job offers
How to negotiate without losing friends, fans or job offers
 
Take Action Developing Your Personal Power In As Little As 30 Days With These...
Take Action Developing Your Personal Power In As Little As 30 Days With These...Take Action Developing Your Personal Power In As Little As 30 Days With These...
Take Action Developing Your Personal Power In As Little As 30 Days With These...
 
(11/15) Personal Branding - Sales + Negotiation
(11/15) Personal Branding - Sales + Negotiation(11/15) Personal Branding - Sales + Negotiation
(11/15) Personal Branding - Sales + Negotiation
 
Tips on success pisethsuccess.blog
Tips on success pisethsuccess.blogTips on success pisethsuccess.blog
Tips on success pisethsuccess.blog
 
Purpose driven career
Purpose driven careerPurpose driven career
Purpose driven career
 
Twelve valuable steps to raise your self esteem
Twelve valuable steps to raise your self esteemTwelve valuable steps to raise your self esteem
Twelve valuable steps to raise your self esteem
 
Why not to do a startup?
Why not to do a startup?Why not to do a startup?
Why not to do a startup?
 
Social Media & Crisis Management
Social Media & Crisis ManagementSocial Media & Crisis Management
Social Media & Crisis Management
 
3 easy tips to find your true passion!
3 easy tips to find your true passion!3 easy tips to find your true passion!
3 easy tips to find your true passion!
 
AnnounceMyMove.com webinar on Creating A Strategy for Social Media!
AnnounceMyMove.com webinar on Creating A Strategy for Social Media!AnnounceMyMove.com webinar on Creating A Strategy for Social Media!
AnnounceMyMove.com webinar on Creating A Strategy for Social Media!
 
Top 5 Tips from 2014
Top 5 Tips from 2014Top 5 Tips from 2014
Top 5 Tips from 2014
 
Ultimate survival guide on how to leave a job you hate.
Ultimate survival guide on how to leave a job you hate.Ultimate survival guide on how to leave a job you hate.
Ultimate survival guide on how to leave a job you hate.
 
6 Funding and Grant Proposal Killers
6 Funding and Grant Proposal Killers6 Funding and Grant Proposal Killers
6 Funding and Grant Proposal Killers
 
Top 10 Tips for Stepping Up Your Presentations
Top 10 Tips for Stepping Up Your PresentationsTop 10 Tips for Stepping Up Your Presentations
Top 10 Tips for Stepping Up Your Presentations
 
Interview preparation
Interview preparationInterview preparation
Interview preparation
 
12 Tips To Ensure Social Media Success
12 Tips To Ensure Social Media Success12 Tips To Ensure Social Media Success
12 Tips To Ensure Social Media Success
 
How to Attract Customers - 5 Marketing Strategies to Dominate Social Media
How to Attract Customers - 5 Marketing Strategies to Dominate Social MediaHow to Attract Customers - 5 Marketing Strategies to Dominate Social Media
How to Attract Customers - 5 Marketing Strategies to Dominate Social Media
 

Andere mochten auch

Creating a Social Media Analytics Action Plan
Creating a Social Media Analytics Action PlanCreating a Social Media Analytics Action Plan
Creating a Social Media Analytics Action Plan
Taylor Pratt
 
A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...
A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...
A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...
Bang the Table
 

Andere mochten auch (13)

FMS2010 Go Global Masterclass - Social Media
FMS2010 Go Global Masterclass - Social MediaFMS2010 Go Global Masterclass - Social Media
FMS2010 Go Global Masterclass - Social Media
 
Dreamtek DUC Consulting Social Media Master Class
Dreamtek DUC Consulting Social Media Master ClassDreamtek DUC Consulting Social Media Master Class
Dreamtek DUC Consulting Social Media Master Class
 
Social Media Master Class for Artists
Social Media Master Class for ArtistsSocial Media Master Class for Artists
Social Media Master Class for Artists
 
Creating a Social Media Analytics Action Plan
Creating a Social Media Analytics Action PlanCreating a Social Media Analytics Action Plan
Creating a Social Media Analytics Action Plan
 
Social Media Analytics - #SearchFest 2013
Social Media Analytics - #SearchFest 2013Social Media Analytics - #SearchFest 2013
Social Media Analytics - #SearchFest 2013
 
A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...
A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...
A Crash Course in Social Media for Community Engagement: 50 Tools and Methodo...
 
50 Social Media Tactics for Businesses
50 Social Media Tactics for Businesses50 Social Media Tactics for Businesses
50 Social Media Tactics for Businesses
 
How to Develop a Social Media Marketing and Advertising Strategy
How to Develop a Social Media Marketing and Advertising StrategyHow to Develop a Social Media Marketing and Advertising Strategy
How to Develop a Social Media Marketing and Advertising Strategy
 
SOCIAL MEDIA STRATEGY | Steve Latham
SOCIAL MEDIA STRATEGY | Steve LathamSOCIAL MEDIA STRATEGY | Steve Latham
SOCIAL MEDIA STRATEGY | Steve Latham
 
Developing a Social Media Strategy in 7 Steps
Developing a Social Media Strategy in 7 StepsDeveloping a Social Media Strategy in 7 Steps
Developing a Social Media Strategy in 7 Steps
 
10 Steps to Create a Winning Social Media Strategy
10 Steps to Create a Winning Social Media Strategy10 Steps to Create a Winning Social Media Strategy
10 Steps to Create a Winning Social Media Strategy
 
Social Media Engagement is Not a Strategy
Social Media Engagement is Not a StrategySocial Media Engagement is Not a Strategy
Social Media Engagement is Not a Strategy
 
Using Social Media Analytics - Social Media Week Dubai March 2017
Using Social Media Analytics - Social Media Week Dubai March 2017Using Social Media Analytics - Social Media Week Dubai March 2017
Using Social Media Analytics - Social Media Week Dubai March 2017
 

Ähnlich wie How to Create a Social Media Strategy

Why not startup
Why not startup Why not startup
Why not startup
we20
 
kw-social-media
kw-social-mediakw-social-media
kw-social-media
Sam Benner
 
Socialmedbstpracticespresentation2
Socialmedbstpracticespresentation2Socialmedbstpracticespresentation2
Socialmedbstpracticespresentation2
Carmen Collins
 
How To Monetize Social Media
How To Monetize Social MediaHow To Monetize Social Media
How To Monetize Social Media
tsama
 
How To Monetize Social Media
How To Monetize Social MediaHow To Monetize Social Media
How To Monetize Social Media
Jose Gonzalez
 

Ähnlich wie How to Create a Social Media Strategy (20)

Maximizing Social Media For Entrepreneurs
Maximizing Social Media For EntrepreneursMaximizing Social Media For Entrepreneurs
Maximizing Social Media For Entrepreneurs
 
Why not startup
Why not startup Why not startup
Why not startup
 
Unleashing Your Social Media Mojo
Unleashing Your Social Media MojoUnleashing Your Social Media Mojo
Unleashing Your Social Media Mojo
 
7 valuable tips to be successful on Social Media in 2016
7 valuable tips to be successful on Social Media in 20167 valuable tips to be successful on Social Media in 2016
7 valuable tips to be successful on Social Media in 2016
 
The Perfect Recruiting and Sales Invite
The Perfect Recruiting and Sales InviteThe Perfect Recruiting and Sales Invite
The Perfect Recruiting and Sales Invite
 
kw-social-media
kw-social-mediakw-social-media
kw-social-media
 
The art of netwrking at business events
The art of netwrking at business eventsThe art of netwrking at business events
The art of netwrking at business events
 
8 Steps to Branding Your Business
8 Steps to Branding Your Business8 Steps to Branding Your Business
8 Steps to Branding Your Business
 
BIG Buzz Oxfordshire 2023 Breakfast Briefing
BIG Buzz Oxfordshire 2023 Breakfast BriefingBIG Buzz Oxfordshire 2023 Breakfast Briefing
BIG Buzz Oxfordshire 2023 Breakfast Briefing
 
Seven Secrets to Social Selling
Seven Secrets to Social SellingSeven Secrets to Social Selling
Seven Secrets to Social Selling
 
The little red book of selling
The little red book of sellingThe little red book of selling
The little red book of selling
 
Why you suck at social selling
Why you suck at social sellingWhy you suck at social selling
Why you suck at social selling
 
Brand-ology:Tips and Tricks for Personal Branding
Brand-ology:Tips and Tricks for Personal Branding Brand-ology:Tips and Tricks for Personal Branding
Brand-ology:Tips and Tricks for Personal Branding
 
Socialmedbstpracticespresentation2
Socialmedbstpracticespresentation2Socialmedbstpracticespresentation2
Socialmedbstpracticespresentation2
 
6 Simple Mistakes that Block Social Media Success
 6 Simple Mistakes that Block Social Media Success 6 Simple Mistakes that Block Social Media Success
6 Simple Mistakes that Block Social Media Success
 
Snsw group 4 fictional salesmen (or) saleswomen
Snsw group 4   fictional salesmen (or) saleswomenSnsw group 4   fictional salesmen (or) saleswomen
Snsw group 4 fictional salesmen (or) saleswomen
 
How To Monetize Social Media
How To Monetize Social MediaHow To Monetize Social Media
How To Monetize Social Media
 
How To Monetize Social Media
How To Monetize Social MediaHow To Monetize Social Media
How To Monetize Social Media
 
The 10 Commandments of Digital Marketing
The 10 Commandments of Digital MarketingThe 10 Commandments of Digital Marketing
The 10 Commandments of Digital Marketing
 
Issue2
Issue2Issue2
Issue2
 

Mehr von Sam Benner (6)

Social Media Roadmap
Social Media RoadmapSocial Media Roadmap
Social Media Roadmap
 
Mobile Marketing Fundamentals - Downtown Ventura Organization
Mobile Marketing Fundamentals - Downtown Ventura OrganizationMobile Marketing Fundamentals - Downtown Ventura Organization
Mobile Marketing Fundamentals - Downtown Ventura Organization
 
Internet Marketing Presentation 2010
Internet Marketing Presentation 2010Internet Marketing Presentation 2010
Internet Marketing Presentation 2010
 
Museum of Ventura County - A Brief Story
Museum of Ventura County - A Brief StoryMuseum of Ventura County - A Brief Story
Museum of Ventura County - A Brief Story
 
Design Portfolio
Design PortfolioDesign Portfolio
Design Portfolio
 
Internet Marketing Fundamentals - Search Engine Optimization & Social Media
Internet Marketing Fundamentals - Search Engine Optimization & Social MediaInternet Marketing Fundamentals - Search Engine Optimization & Social Media
Internet Marketing Fundamentals - Search Engine Optimization & Social Media
 

Kürzlich hochgeladen

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 

Kürzlich hochgeladen (20)

A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 

How to Create a Social Media Strategy

  • 1. HOW TO CREATE A SOCIAL MEDIA STRATEGY FOR YOUR BUSINESS ‘The beginning is the most important part of the work’- Plato
  • 2. Marketing obsessed husband & father of 2 I’ll Be Your Speaker
  • 3. The worst thing you can do is nothing. Don’t Get Overwhelmed
  • 4. • Social Media, Fundamentally Speaking • The 10 Steps to Create Your Strategy What We’re Going to Cover
  • 5. Study competitors, prepare for games, play the game, track results, and do it all again with what you’ve learned. A Never-ending Season Veterans 1925 – 45 65 - 85 Boomer 1946 – 60 50 - 64 Gen X 1961 – 81 29 - 49 Gen Y 1982 – 02 8 - 28
  • 6. A Disruptive Force There has been a fundamental shift in how we communicate with our customers. The tools may change, but the social technology is here for good.
  • 7. A Captive Audience Awaits Your fans/follower s are actually expecting to hear from you.
  • 8. Because you can’t win ‘em all. First Step: Identify Your Target Market
  • 9. Customer Focused Communication  Hang where ‘they’ hang  Don’t try to be all things to all people Veterans 1925 – 45 65 - 85 Boomer 1946 – 60 50 - 64 Gen X 1961 – 81 29 - 49 Gen Y 1982 – 02 8 - 28
  • 10. Consider quality over quantity. Second Step: Create Profiles
  • 11. The Top 6 Good thing I did this slide last night.   Facebook  YouTube  Twitter  LinkedIn  Pinterest  Google +
  • 12. Profile tips  Make sure profiles are 100% complete  Use keywords  Use any branding area possible
  • 13. You’ll know what to say if you know how to say it. Third Step: Find Your Organizational Voice
  • 14. Good to Hear Your Voice  Identify who ‘you’ are & your message  Create/find content that expresses your brand  Post in words, images, videos podcasts, infographics, etc.
  • 15.
  • 16. Easier said than done, I know. Fourth Step: Build Fans & Followers
  • 17. 2 Ways to Do It  Create amazing content that gets picked up and generates fans/followers  Add social links to everything you do  Advertise on social platforms and market your page to prospective fans/followers  Use contests & giveaways as bait Earn Them Buy Them
  • 18. You’re the hostess with the mostest. Fifth Step: Keep Things Lively
  • 19. Who Wants to be Sold All the Time? Everybody likes hanging with the funny guy that doesn’t just talk about himself. Be that guy.  Sometimes it will just be nonsense  Giveaways (but make them do something that benefits you to be eligible)  Ask questions/polls  Reply to comments/messages quickly
  • 20. Nobody ‘likes’ a quitter. Sixth Step: Stick to It
  • 21. Rivers of Information Get it flowing  Create a content calendar  Find it or create it  Be the expert
  • 22. Can’t know where you’re going if you don’t know where you’ve been. Seventh Step: Track Your Results
  • 23. Shampoo, Rinse, Repeat  Monitor your engagement  If nobody’s digging it, change it up  Pay careful attention to what works and do more of that
  • 24. They’re talking about you whether you like it or not. Eighth Step: Monitor Your Reputation
  • 25. Emotion Causing Commotion  Google your name/business name constantly  Try Google Alerts  Claim all review profiles  www.getlisted.org  Respond to all feedback professionally  Actively solicit positive reviews
  • 26. Reach out to fans/followers while they’re out. Ninth Step: Take Social Mobile
  • 27. iPhones & Androids & Tablets, Oh My! Mobile internet usage is projected to overtake desktop internet usage by 2014  54% of Facebook is accessed from a mobile device  Encourage ‘check-ins’  Catch customers while they’re out
  • 28. You do have a business to run, don’t you? Tenth Step: Don’t Let It Take Over
  • 29. Manage Your Time  Use a dashboard  HootSuite www.hootsuite.com  SproutSocial www.sproutsocial.com  Post 3-4 times a day on Facebook, others are more tolerable
  • 30. We Hope You Enjoyed This We’re just getting started people.  @sambenner  805.667.8224  sam@wsiglobalmarketing.com
  • 31. I hope you found this helpful. Time to get started.