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Lotus Technical Information and Education Community Sharyn Richard Learning Strategist Joyce Davis Community Manager
Agenda ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Lotus Technical Information and Education Community
www.lotus.com/ldd/lotustechinfo Community “landing page”
Community page in Lotus Greenhouse
www.lotus.com/ldd/wikis Lotus wiki landing page Recent contributor highlights
New Look for the Product Wikis
Review Product Wikis in 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wiki Metrics
Translating Wiki Content
Media Gallery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Community Courseware wiki  – just for you! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Community Courseware wiki – just for you!... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Community Courseware Wiki Today
Community Courseware Wiki Today Articles of particular interest
Community Courseware Wiki Today Easy access to documentation, education, and certification pages.
Community Courseware Wiki Today... Easy access to  product wikis.
New Content for Point Releases
Post Your Ideas for New Content ,[object Object],[object Object],[object Object]
Fast Path to Getting Started Guide to help you deliver a traditional ILT  course in an online environment. Start here to learn about the  Community Courseware wiki.
Templates and Tools Download templates to create  an instructor guide, a presentation,  or a reference card.
Planned for 2010 - Profiles
Custom Content Assembler ,[object Object],[object Object],[object Object],[object Object],[object Object]
Five Easy Steps to Using CCA
Custom Content Assembler Demo
Learning Widget in 2009
Learning Widget in 2010 ,[object Object],[object Object],[object Object]
Let's talk some more! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Legal Disclaimer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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2010 Lotusphere Instructor Day IDC Presentation

Hinweis der Redaktion

  1. Hhow many have contributed or used content from a product wiki?
  2. Note that they may have seen this before in 2008, but this is the new and improved CCA updated look can add individual topics can pull from multiple sources We will be defining use case scenarios for instructors using CCA – visit us in the UX Lab to help us with the user case scenarios.
  3. MyDoc is working area you want to include to your set of info Basic demo – customizing a preset list of topics add a doc set go to mydocs expand and deselect what they don't want Intermediate demo – selecting topics from multiple sets access quickr doc filter by troubleshooting add entire daos course set print to pdf (troubleshooting is appended to daos course) Note: It is in the plans to be able to intermingle topics
  4. Future of Redbooks: Delivering in-depth Redbook content in a dynamic and collaborative way (Jennifer Heins) We often hear that Redbooks become out-of-date and how there is no easy way to update them when newer product versions are released. We listened to your feedback, starting at Lotusphere last year, and as a result we've partnered with the IBM Redbooks team to deliver Redbooks Wikis. Wikis are a natural choice due to the dynamic and collaborative nature of the technology. Now that we are in the midst of this transformation we want to know what you think. Are wikis an effective way to deliver this information? What do you like and what would you want to see improved? Come share your experiences and opinions on this popular form of enablement. This BoF session is for administrators, developers, and really anyone who has ever used a Redbook. Domino-pedia One Year Later At the 2008 Lotusphere, we met with members of the community to hear about how they used Wikis and more importantly, what they would like to see in a product-focused Wiki. A year later, the Notes and Domino Wiki is one of the most active of all the IDC product Wikis. We want to talk about what's working, what's not, and how you use this Wiki in your organization. Topic Description Facilitators Hands-on with Info 2.0 - The future of technical content Have you ever been confronted with too much information or too many options? Check out the latest IBM innovations that will help you stop working for the information, and start making that information work for you. Use the tools for yourself and let us know what you think. Bluegrass, hDITA, and RaRE - Bluegrass provides the server-side aggregation and transformation of content, hDITA provides semantics on top of the HTML markup, and RaRE offers a very decoupled way for users to share ratings and reviews of content IBM Mashup Center - see how we're using Mashup Center to make technical content findable, filterable, and customizable on key criteria Video-based doc - see how the Lotus Forms Turbo team is using flash-based demos and product-integrated help to provide all end user documentation Jen Heins Hands-on with Info 2.0 - Tapping into the power of the community to boost technical content Info 2.0 is all about tapping into the collective knowledge of Lotus experts, both inside and outside of IBM. Explore our product wikis and hear about plans to transition all product documentation to them. See how we've used redwikis as a dynamic and collaborative approach to creating and maintaining in-depth, Redbook content. And check out the new look we're planning for the Lotus discussion forums using a new XPages-based design. We look forward to your feedback and suggestions. Craig Lordan Hands-on with Info 2.0 - Bringing rich media to learning Videos, tutorials, reference cards, product tours, and webinars are all in the mix of content deliverables that Lotus creates to help our customers quickly come up to speed on the latest features. Experience a product via a flash demo or video, learn from a tutorial or webinar, ask questions, and provide feedback. The Learning Plug-in for IBM Lotus Notes is a sidebar plug-in that is used to view and filter learning materials inside your IBM® Lotus Notes® 8 client. Sharyn Richard