1. TO COMMUNICATION

2.  COMMUNICATIONIS A TWO-
WAY PROCESS IN WHICH
THERE IS EXCHANGE OF
IDEAS TOWARDS A
MUTUALLY ACCEPTED
DIRECTION OR
GOAL.

3.  COMMUNICATION IS NOT ALWAYS SUCCESSFUL
SEVERAL THINGS CAN PREVENT THE MESSAGE
FROM REACHING THE INTENDED RECEIVER.
 BARRIERS CREATE IMPEDIMENTS IN THE
PROCESS OF INTERACTION .

5.  PHYSICAL BARRIERS
 SEMANTIC AND LANGUAGE BARRIERS
 SOCIO-PSYCHOLOGICAL BARRIERS
 ORGANISATIONAL BARRIERS
 CROSS-CULTURAL BARRIERS

6.  DEFECTS IN MEDIUM
 NOISE
 INFORMATION OVERLOAD

7.  SEMANTIC BARRIERS ARRISE FROM DIFFERENT
MEANINGS OF WORDS OR SYMBOLS FOR INTANCE
WORDS LIKE CHARGE,SPRING,SUIT ,RING etc
 LANGUAGE IS MOST IMPORTANT & POWERFUL
TOOL OF COMMUNICATION AT SAME TIME IT IS
TRICKY TOOL AND NEEDS SKILL IN HANDLING OR
ELSE IT WILL HINDER THE COMMUNICATION
PROCESS.

8.  ALL PERSONS ARE NOT SKILLED
COMMUNICATORS SKILL IN
COMMUNICATING HAS TO BE CULTIVATED.
 MOST OF THE SOCIO – PSYCHOLOGICAL
BARRIERS OPERATE AT EMOTIONAL LEVEL.

9.  SELF CENTRED ATTTUDES
 GROUP IDENTIFICATION
 SELF-IMAGE
 SELECTIVE PERCEPTION
 DEFENSIVENESS
 FILTERING

10.  STATUS BLOCK
 RESISTANCE TO CHANGE
 CLOSED MIND
 POOR COMMUNICATION SKILLS
 STATE OF HEALTH

11.  IN AN ORGANISATION THE GAPS AND BARRIERS
BECOME MORE COMPLEX
 ORGANISATIONAL BARRIERS ARE
 FILTERING & EDITING INFORMATION
 WITHHOLDING INFORMATION
 OVER-DEPENDENCE ON WRITTEN
COMMUNICATION
 POOR COMMUNICATION SKILLS

12.  WHAT IS CULTURE ?
CULTURE IS THE SYSTEMS OF
KNOWLEDGE SHARED BY A
RELATIVELY LARGE GROUP OF
PEOPLE.

13. OUR GLOBE IS FULL OF VARIOUS
CULTURES.THERE ARE DIFFERENT PEOPLE
WITH DIFFERENT BELIEFS ,DIFFERENT
VALUES,DIFFERENT LANGUAGES etc.
THIS DIFFERENCE AFFECTS EFFECTIVE
COMMUNICATION BETWEEN PEOPLE FROM
DIFFERENT CULTURES.

14.  SOME OF THE MOST SIGNIFICANT DIFFERENCE
BETWEEN CULTURES ARE:
NATIONAL CHARACTER/BASIC PERSONALITY
 LANGUAGE
 VALUES
 APPEARENCES

15.  SOCIAL RELATIONSHIPS
 CONCEPT OF TIME
 CONCEPT OF SPACE

16.  THOUGHT PROCESSES
 NON VERBAL BEHAVIOUR
 PERCEPTION

17.  PARALANGUAGE:
 The non-verbal elements of speech, and to a limited
extent of writing, used to modify meaning and
convey emotion, such as pitch, volume, and
intonation
 FOR INSTANCE PEOPLE
IN MANY COUNTRIES ARE
PUT OFF BY LOUD INDIAN
VOICES.

18.  PLAN & CLARIFY IDEAS
 USE SIMPLE LANGUAGE
 TIME YOUR MESSAGE CAREFULLY
 KEEP OPEN MIND
 BE A GOOD LISTNER
 CHECK RELAIBILITY & VALIDITY
 BE OPEN TO CHANGES
 RESPECT OTHERS CULTURE