1. Sharon Klinner 905-599-9992 905- 845-9876
13 Normandy Place, Oakville, ON Email: sharon_klinner@live.ca
Objective
A part-time position as a Customer Support Associate that will utilize my experience as a Patient
Transport volunteer and my work experience within the hospital setting.
Profile
 Over 6 years experience in Patient Transport.
 Over 4 years experience Home Care Giver.
 Over 3 years Personal Support Work.
 Caregiver for clients with disabilities
 Organized, detail oriented, strong work ethic.
 Reliable vehicle, clean abstract, and bondable.
Highlights
 Provide excellent, compassionate, safe patient transport and transfer within the OTMH.
 Dependable, reliable home care assistance and support to seniors through Home Instead.
 Provided attentive hands-on care for terminally ill patients with basic home needs.
 Quickly and thoroughly gained competency with hospital database systems.
 Developed strong receptionist and telephone skills with friendly, professional manner.
Achievements
 OTMH Recognition Pin for volunteering over 250 hours.
 OTMH Recognition Pin for volunteering over 500 hours.
 Home Instead - Certificate of Appreciation for Senior Care.
Relevant Work and Volunteer Experience
Oakville Trafalgar Memorial Hospital – Oakville, Ontario: 2009 - Present
Volunteer – Patient Transport
 Assist patients (PALS) on stretchers, transfer empty stretchers to various locations.
 Transfer patients in wheelchairs to main doors, rooms, x-ray, ultrasound, outside to cars.
 Pickup samples, requisitions to deliver to hospital lab, patient files to Health Records.
 Move medical machinery from GI to Diagnostic.

2. Home Instead – Oakville, Ontario: 2014 - Present
Home Care Giver and Helper
 Assist seniors, geriatric and dementia patients in their own homes with personal health care.
 Communicate and gently persuade clients to engage in enjoyable activities.
 Provide meal preparation, laundry, ironing, house cleaning, and companionship.
 Give medication; take blood pressure, assist client transfer to wheelchair, walker.
 Drive clients to hospital and to other areas for daily living needs.
Para-Med Health Services – Oakville, Ontario: 1990 - 1993
Personal Support Worker II:
 Assisted discharged hospital patients with cancer, MS, brain tumours in their homes (some
terminally ill) with personal health care, meal preparation, companionship.
 Gave medication, took blood pressure, assisted clients to transfer to wheelchair, walker.
 Cleaned colostomy bags, assisted bathing with patient’s Hoyer lift.
 Did laundry, ironing, and house cleaning.
Grace Maternity Hospital – Halifax, Nova Scotia: 1986 - 1988
Admitting and Discharge Hospital Clerk
 Admitted and discharged patients using computer at reception front desk.
 Retrieved hard copy patient charts from health records room.
 Took incoming calls at switchboard (25 lines), putting people on hold, quickly transferring to
extensions.
Education
Bachelor of Science – Nutrition, McGill University, Montreal PQ
Bachelor of Science - Psychology, Mount St. Vincent University, Halifax, NS
Personal Support Worker II, Faculty of Skills Development and Apprenticeship – Sheridan
College, Oakville, ON
Community Volunteer Service
Oakville Trafalgar Hospital – Patient Transfer (current)
Teletouch – Acclaim Health/ VON
S.E.N.A.C.A Senior’s Day Program