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@shannonkin	
  
W h y 	
   Y o u r 	
   C u s t o m e r s 	
   F l o c k 	
   t o 	
   A n g i e ’ s 	
   L i s t 	
  
What’s	
  hot:	
  Digital	
  #LOAC15	
  
March	
  2015	
  
Shannon	
  Kinney	
  
shannon@dreamlocal.com	
  
@shannonkin	
  
@shannonkin	
  
The	
  rules	
  of	
  markeGng	
  
HAVE	
  CHANGED.	
  
@shannonkin	
  
Newspaper:	
  Five-­‐Year	
  Forecast	
  
Source: BIA/Kelsey, 2014
Print	
  Decline	
  (2013-­‐2017):	
  $4.5B	
  (22%)	
  	
   Digital	
  Growth	
  (2013-­‐2017):	
  $765M	
  (13%)	
  	
  	
  
$18.0
$16.8 $15.7 $15.2 $14.3 $13.5
$3.2
$3.3
$3.4 $3.5
$3.6 $4.0
$0.0
$5.0
$10.0
$15.0
$20.0
$25.0
2013 2014 2015 2016 2017 2018
Print Online
US$
Billions
$ 21.2
$20.1 $19.1 $18.7 $ 17.9 $17.5
Note: Numbers are rounded.
@shannonkin	
  
Who	
  is	
  your	
  REAL	
  compeGGon?	
  
@shannonkin	
  
Legacy	
  Media’s	
  ‘Spindly’	
  Digital	
  Legs	
  
Share	
  of	
  Local	
  Digital	
  AdverGsing	
  
Source: © 2014 Borrell Associates
@shannonkin	
  
Legacy	
  Media’s	
  ‘Spindly’	
  Digital	
  Legs	
  
Source: © 2014 Borrell Associates
Share	
  of	
  Local	
  Digital	
  AdverGsing	
  
@shannonkin	
  
Before	
  2008	
  
SMBs	
  
saw	
  8	
  
Reps	
  /	
  
Month	
  
@shannonkin	
  
Today	
  
SMBs	
  are	
  called	
  on	
  	
  
by	
  	
  39+	
  Reps	
  /	
  Month	
  
@shannonkin	
  
What	
  
Customers	
  
Want	
  	
  
@shannonkin	
  
@shannonkin	
  
Lead	
  GeneraGon	
  MaSers	
  	
  
@shannonkin	
  
Social	
  Media:	
  Word	
  of	
  Mouth	
  on	
  Steroids	
  
@shannonkin	
  
How	
  We	
  Sell	
  
@shannonkin	
  
Building	
  brand	
  awareness	
  
and	
  customer	
  relaGonships	
  
SOCIAL:	
  
@shannonkin	
  
Ge`ng	
  Found	
  
SEARCH:	
  
@shannonkin	
  
MOBILE	
  &	
  VIDEO:	
  
Close	
  to	
  the	
  sale	
  and	
  reach	
  customers	
  where	
  they	
  are	
  
@shannonkin	
  
SoluGon	
  Components	
  
Core	
  Offering	
  
•  Online	
  markeGng	
  strategy	
  
development	
  
•  Social	
  Media	
  channel	
  
enhancement	
  and	
  ongoing	
  
management	
  
•  ReputaGon	
  Management	
  and	
  SEO,	
  
keyword	
  work	
  
•  Email	
  markeGng	
  
•  Blog	
  posGng	
  management,	
  content	
  
creaGon	
  
•  SEM	
  /	
  PPC	
  
•  Web	
  sites	
  
	
  
Opconal	
  
•  Video	
  opGmizaGon,	
  distribuGon,	
  
markeGng	
  
•  Social	
  media	
  contests/fan	
  
acquisiGon	
  
•  Mobile	
  markeGng	
  soluGons	
  (sites,	
  
promoGons)	
  
•  PR	
  
•  Agency	
  level	
  service	
  (media	
  
planning,	
  etc.)	
  
•  Event	
  promoGon	
  (flyers,	
  etc.)	
  
And	
  more!	
  
@shannonkin	
  
But	
  it’s	
  not	
  about	
  the	
  products….	
  
@shannonkin	
  
But	
  it’s	
  not	
  about	
  the	
  products….	
  
@shannonkin	
  
But	
  it’s	
  not	
  about	
  the	
  products….	
  
@shannonkin	
  
Where	
  are	
  we	
  ge`ng	
  results	
  for	
  clients?	
  
…and	
  also….	
  
@shannonkin	
  
Yelp	
  
•  135Million	
  users/month	
  
•  2,711	
  sales	
  reps,	
  planning	
  40%	
  
increase	
  this	
  year	
  
•  71Million	
  plus	
  reviews	
  	
  
•  66	
  million	
  total	
  businesses	
  
parGcipaGng,	
  80,000	
  paying	
  
@shannonkin	
  
Angie’s	
  List	
  
•  700,000	
  users/month	
  
•  60,000	
  reviews/month	
  
•  2,000	
  employees,	
  1,200	
  sales	
  reps	
  
•  3	
  million	
  paid	
  memberships	
  
•  700,000	
  searches/month	
  
@shannonkin	
  
Trip	
  Advisor	
  
•  3.15Million	
  users/month	
  
•  50%+	
  traffic	
  mobile	
  
•  2,700	
  employees	
  
•  200Million	
  plus	
  reviews	
  of	
  4.5Million	
  
businesses	
  and	
  properGes	
  
•  60Million	
  members	
  
@shannonkin	
  
Groupon	
  
•  53.9Million	
  acGve	
  users	
  
•  650,000	
  businesses	
  as	
  customers	
  
•  6,000	
  sales	
  reps,	
  conGnually	
  
perfecGng	
  scripts	
  to	
  outsell	
  YOU.	
  	
  
	
  
@shannonkin	
  
Open	
  Table	
  
•  30,000	
  users	
  
•  625	
  employees	
  
•  Priceline	
  purchased	
  in	
  Summer	
  of	
  
2014	
  for	
  $2.6BILLION	
  
•  Staggering	
  growth	
  
@shannonkin	
  
Offer	
  Complete	
  Solucons	
  	
  
Apply	
  Sales	
  Effort	
  and	
  Discipline,	
  	
  
and	
  you	
  will	
  win	
  
@shannonkin	
  
Someone	
  else	
  will.	
  
If	
  you	
  don’t	
  sell	
  it…	
  
@shannonkin	
  
If	
  you	
  need	
  help	
  
@shannonkin	
  
For	
  aSendees:	
  
A	
  free	
  evaluaGon	
  of	
  your	
  opGons	
  
	
  
	
  
	
  
	
  
shannon@dreamlocal.com	
  
www.dreamlocal.com	
  
@shannonkin,	
  @dreamlocal	
  
www.facebook.com/dreamlocal	
  
207-­‐593-­‐7665	
  
hhp://Publishers.dreamlocal.com	
  
	
  

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Local Online Advertising

  • 1. @shannonkin   W h y   Y o u r   C u s t o m e r s   F l o c k   t o   A n g i e ’ s   L i s t   What’s  hot:  Digital  #LOAC15   March  2015   Shannon  Kinney   shannon@dreamlocal.com   @shannonkin  
  • 2. @shannonkin   The  rules  of  markeGng   HAVE  CHANGED.  
  • 3. @shannonkin   Newspaper:  Five-­‐Year  Forecast   Source: BIA/Kelsey, 2014 Print  Decline  (2013-­‐2017):  $4.5B  (22%)     Digital  Growth  (2013-­‐2017):  $765M  (13%)       $18.0 $16.8 $15.7 $15.2 $14.3 $13.5 $3.2 $3.3 $3.4 $3.5 $3.6 $4.0 $0.0 $5.0 $10.0 $15.0 $20.0 $25.0 2013 2014 2015 2016 2017 2018 Print Online US$ Billions $ 21.2 $20.1 $19.1 $18.7 $ 17.9 $17.5 Note: Numbers are rounded.
  • 4. @shannonkin   Who  is  your  REAL  compeGGon?  
  • 5. @shannonkin   Legacy  Media’s  ‘Spindly’  Digital  Legs   Share  of  Local  Digital  AdverGsing   Source: © 2014 Borrell Associates
  • 6. @shannonkin   Legacy  Media’s  ‘Spindly’  Digital  Legs   Source: © 2014 Borrell Associates Share  of  Local  Digital  AdverGsing  
  • 7. @shannonkin   Before  2008   SMBs   saw  8   Reps  /   Month  
  • 8. @shannonkin   Today   SMBs  are  called  on     by    39+  Reps  /  Month  
  • 12. @shannonkin   Social  Media:  Word  of  Mouth  on  Steroids  
  • 14. @shannonkin   Building  brand  awareness   and  customer  relaGonships   SOCIAL:  
  • 16. @shannonkin   MOBILE  &  VIDEO:   Close  to  the  sale  and  reach  customers  where  they  are  
  • 17. @shannonkin   SoluGon  Components   Core  Offering   •  Online  markeGng  strategy   development   •  Social  Media  channel   enhancement  and  ongoing   management   •  ReputaGon  Management  and  SEO,   keyword  work   •  Email  markeGng   •  Blog  posGng  management,  content   creaGon   •  SEM  /  PPC   •  Web  sites     Opconal   •  Video  opGmizaGon,  distribuGon,   markeGng   •  Social  media  contests/fan   acquisiGon   •  Mobile  markeGng  soluGons  (sites,   promoGons)   •  PR   •  Agency  level  service  (media   planning,  etc.)   •  Event  promoGon  (flyers,  etc.)   And  more!  
  • 18. @shannonkin   But  it’s  not  about  the  products….  
  • 19. @shannonkin   But  it’s  not  about  the  products….  
  • 20. @shannonkin   But  it’s  not  about  the  products….  
  • 21. @shannonkin   Where  are  we  ge`ng  results  for  clients?   …and  also….  
  • 22. @shannonkin   Yelp   •  135Million  users/month   •  2,711  sales  reps,  planning  40%   increase  this  year   •  71Million  plus  reviews     •  66  million  total  businesses   parGcipaGng,  80,000  paying  
  • 23. @shannonkin   Angie’s  List   •  700,000  users/month   •  60,000  reviews/month   •  2,000  employees,  1,200  sales  reps   •  3  million  paid  memberships   •  700,000  searches/month  
  • 24. @shannonkin   Trip  Advisor   •  3.15Million  users/month   •  50%+  traffic  mobile   •  2,700  employees   •  200Million  plus  reviews  of  4.5Million   businesses  and  properGes   •  60Million  members  
  • 25. @shannonkin   Groupon   •  53.9Million  acGve  users   •  650,000  businesses  as  customers   •  6,000  sales  reps,  conGnually   perfecGng  scripts  to  outsell  YOU.      
  • 26. @shannonkin   Open  Table   •  30,000  users   •  625  employees   •  Priceline  purchased  in  Summer  of   2014  for  $2.6BILLION   •  Staggering  growth  
  • 27. @shannonkin   Offer  Complete  Solucons     Apply  Sales  Effort  and  Discipline,     and  you  will  win  
  • 28. @shannonkin   Someone  else  will.   If  you  don’t  sell  it…  
  • 29. @shannonkin   If  you  need  help  
  • 30. @shannonkin   For  aSendees:   A  free  evaluaGon  of  your  opGons           shannon@dreamlocal.com   www.dreamlocal.com   @shannonkin,  @dreamlocal   www.facebook.com/dreamlocal   207-­‐593-­‐7665   hhp://Publishers.dreamlocal.com