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spark! Culture Cave Business Plan 
Aysegul Kacar Allison Leach Shalini Sardana Lisa Woods 
California College of the Arts | Business of Design | Spring 2012
Industry Overview 
Current Market Trends 
Children are overloaded with entertainment options. From comic books to 
iPad games, the landscape for toys is vast and varied. Ours is a unique time 
period in which traditional hands-on games compete with novel interactive 
software. 
Yet the ways in which children learn about culture are often via disparate 
and disconnected experiences. A child’s first encounter with a foreign 
country might take place in trying a new food or listening to a new song. 
Maybe he or she will complete a Google search afterwards, or ask a trusted 
adult to learn more. But chances are, the child’s learning experience is 
short-lived and incomplete. 
Few products on the market take advantage of today’s unparalleled 
opportunity space to integrate traditional and modern interactive tools in a 
cultural transmedia learning experience. 
The Missing Link 
Children are curious about new cultures and enjoy a mix of entertainment 
options, from non-tech to tech. 
Parents want to teach their children about the world, but have limited 
knowledge and time. 
Culture Cave offers a holistic transmedia learning experience? 
2 spark! Culture Cave 
Discovery 
Learning 
Disconnect
spark! Culture Cave 3
4 spark! Culture Cave
The Solution: Culture Cave 
spark! Culture Cave 5 
Our Value Proposition 
The spark! Culture Cave is a cultural immersion experience for kids between 
the ages of 6 and 10. 
At the core of this idea is: 
• an iPad app that features a new traditional story each month. 
The culturally-rich story provides context for a wealth of ancillary 
information, games, and activities included in each app. 
• a sound-equipped tent with Velcro walls that kids can decorate with a 
world map, architectural cut-outs, and other country kit materials. This is 
a place a child can claim as a kids-only cool hangout. 
• monthly country-specific activity kits filled with open-ended, and 
hands-on activities that a child will look forward to 
We at spark! believe that the best way to teach kids about culture is through 
traditional stories enhanced by interactive, open-ended, and hands-on 
activities that spring from that narrative. 
Our Mission 
To be the leading provider of fun, holistic, immersive and interactive cultural 
education for children. 
Our Vision 
To help raise the next generation of global citizens. 
Our Values 
We will always put kids first. 
We will provide multicultural education that is fun and promotes respect. 
We will encourage children to continuously explore and question.
target market 
Current iPad Market (US) 
• Parents own approximately 61% of all iPads. 
• In 2012, parents owned 25.5 million iPads. 
• Overall iPad ownership is on the rise­­­with 
a 
projected 31% growth by 2014. The total 
number of iPad-owning parents will likely 
increase proportionally to 37 million by 2014. 
• Approximately 40% of all school children in 
the US are between the ages of 5 and 9. 
• We thus estimate our total market—iPad 
owning parents with children between the 
ages of 5 and 9 in the US­— 
to be around 10 
million. 
• Of that population, we will target 1 million 
people in Phase 1. 
Sources: 
New Media Trend Watch, April 2012 
The Financial Telegraph, April 2012 
National Center for Education Statistics, 2011 
New Media Trend Watch, April 2012 
The Financial Telegraph, April 2012 
6 spark! Culture Cave 
projected 
iPad users 
( 2014 ) 
all iPad owners 
( 2012 ) 
iPad owning 
parents 
( 2012 ) 
our target 
market 
60.8 million 
41.9 million 
25.5 million 
1 million
spark! Culture Cave 7
research 
iPad User Experience Trends Among Professionals 
IDG Connect “iPad for Business Survey 2012,” January 16th, 2012 
• 60% of iPads never leave the home (US). 
• 70% of iPad usage occurs in the living room (US). 
• 79% of professionals say they “always” use their iPad on the road 
(globally). 
• The proportion of professionals who describe their iPad as a “complete” 
or “partial” substitute for TV/DVD players, games consoles and MP3 
players ranges between 30% and 40% (globally). 
• Nearly 75% say that owning an iPad has reduced the frequency with 
which they purchase newspapers and books (globally). Half say that 
owning an iPad means they are less likely to purchase films on DVD. 
These markets for physical media are already in decline. Based on this 
evidence, tablet computing will likely hasten their demise. 
Tablet Spending Trends (US) 
Adobe Digital Marketing: The Impact of Tablet Visitors on Retail Websites, 2012 
• In an analysis of 16.2 billion visits to the websites of more than 150 
retailers in 2011, Adobe Digital Marketing Insights found that those who 
visited using a tablet spend over 50% more per purchase than visitors 
who use smartphones, and over 20% more than visitors who use desktop/ 
laptop computers. 
• Tablet visitors appear to spend more because of their demographics, the 
nature of the tablet user experience, and the environment in which they 
shop online. 
8 spark! Culture Cave 
2012 Tablet Market (US) 
Wired Magazine, January 6, 2012 
• Apple holds 73% of the U.S. tablet marketshare. 
2012 iPad Demographics (US) 
Silicon Republic, February 17th, 2012 
• A study from The NPD Group suggests that iPad owners are older and 
richer than other tablet owners. 
• Of survey respondents who have an income of US$100,000 or more, 
40% owned iPads and 26% owned other types of tablets. 
• Consumers who were buying tablets towards the end of last year were 
50% more likely to have an income of less than US$45,000, while 33% 
were more likely to be under 34 years old, CNET reported. 
2011 iPad Demographics (US) 
Journalism.org, “The Tablet Revolution,” October 2011 
• Eighteen months after the introduction of the iPad, 11% of U.S. adults 
now own a tablet computer of some kind. 
Apple Headlines, “iPad Statistics,” April 2011 
• 7.8 million people own an iPad in the U.S. 
• iPad owners’ annual income: 
6.4% less than $25K 
11.9% $25K to $50K 
15.9% $50K to $75K 
16.4% $75K to $100K 
49.4% above $100K
spark! Culture Cave 9
Stop-animation setup at 
the Children’s Creativity 
Museum, San Francisco 
10 spark! Culture Cave
competition 
spark! Culture Cave 11 
Kiwi Crate Little 
Passports 
National Geographic 
Magazine for Kids 
Children’s 
Creativity Museum Culture Cave 
Primary 
Offerings 
Monthly subscription 
of materials for arts and 
crafts, science activities, 
and open-ended play 
For kids ages 3 to 7 
$19.95/month 
Monthly subscription of 
materials focused on learning 
about other countries 
For kids ages 5 to 10 
$10.95 to $13.95/month 
Monthly magazine with 
information about animals, 
science, technology, 
archaeology, geography, 
and pop culture - plus jokes, 
games, and activities. 
For kids ages 6 to 14 
$15.00/10 issues 
An interactive art and 
technology museum for kids 
For kids ages 3 to 12 
Memberships range from 
$69 to $159/year 
Monthly subscription of 
materials that encourage 
learning about 
foreign cultures 
For kids ages 5 to 10 
$35 to $45/month 
Strengths 
Founded by a former eBay 
and PayPal executive, a 
PayPal cofounder, and an 
ex-Yahoo product manager. 
Kits address specific 
developmental areas 
such as creating, 
moving, discovering, 
communicating, and caring. 
Activities encourage 
parent involvement 
Includes a letter from 
fictional travelers Sam 
and Sofia describing their 
foreign country adventures 
Subscription includes 
access to online games 
and activities 
Little Passports offers 
parents an “Agent 
Opportunity.” 
Agents earn up to 30% 
of all personal sales. 
Kids have free online access 
to games, videos, photos, 
“fun stuff” and news. 
National Geographic is 
a well-known and well-respected 
brand. 
National Geographic has 
been in business for 35 years 
and has strong brand loyalty. 
The museum offers many 
hands-on activities. 
Membership includes: 
• e-newsletter 
• exclusive members-only 
events 
• workshops, exhibit 
openings and special 
performances 
• museums store discounts 
• carousel rides discounts 
• birthday party discounts 
at the museum 
Culture Cave offers 
a dedicated sound-equipped 
play space, 
iPad-based games and 
hands-on activities. 
Kids can share their 
favorite work online. 
Parents have access to a 
rich online community. 
Activities are designed for 
both parent and child, as 
well as for the child only. 
Weaknesses 
Kiwi Crate doesn’t address 
cultural education. 
Kiwi Crate has no integrated 
digital component, no 
online community, and no 
dedicated play space for kids. 
Little Passports mostly 
appeals to girls. 
Little Passports has minimal 
online digital content, no 
sharing community, and no 
dedicated play space for kids. 
National Geographic’s 
magazine has little 
content and lots of 
advertising for candy, 
video games, and movies. 
The museum has limited 
hours from Wednesdays to 
Sundays, 10am to 4pm. 
Activities are not 
designed to involve both 
parents and kids. 
The Museum doesn’t 
address cultural education. 
Culture Cave costs 
more than most 
subscription products 
for kids.
Product 
2 Receive your Setup Kit Your Setup Kit will arrive in a 
couple of weeks. It includes the Culture Cave tent, a world map, a 
passport, and instructions for the iPad app. 
12 spark! Culture Cave 
1 Sign Up Online We offer 3 monthly subscription levels. 
3 Receive your Monthly Country Kit The Monthly Kit 
includes a traditional story, hands-on activities, and an iPad app 
secret story code. Each month, a new country is featured. 
Kids like cool hangouts, they want your iPad, and 
they love getting surprises. 
Imagine teaching kids about cultures from around 
the world in a cool hangout, through interactive 
iPad games and many fun hands-on-activities. 
Here’s how it works:
spark! Culture Cave 13
14 spark! Culture Cave
product 
The Unique iPad App 
Unlike other subscription products for kids on the market, the Culture Cave 
App leverages the iPad’s video, audio, interaction, and camera functionality 
to deliver an immersive and holistic cultural educational experience. The Coolest of 
spark! Culture Cave 15 
A Variety of Proven Activities 
Kids can do Culture Cave activities on their own or with their parents or 
friends. Our activities are created by native country experts and then vetted 
by educators, parents, and kids. 
Hangouts 
No other subscription service 
offers Culture Cave’s tent—a 
place kids can claim as their 
own, and where they can enjoy 
an immersive audio experience. 
A Vibrant Online Community 
The Culture Cave website hosts a Forum for parents to share experiences 
and ideas, a Gallery for kids to upload their favorite works, and a Cultural 
Event Calendar to learn about upcoming happenings.
consumer journey map 
16 spark! Culture Cave 
DISCOVER 
Other parents 
Facebook mentions 
Twitter mention 
Mommy blogs 
and other bloggers 
Scholastic catalog 
Google SEO 
YouTube videos 
Trial subscription for educators 
iTunes App Store search result 
spark! local launch event 
spark! blog 
spark! community upload page 
Press releases for media 
mention (NYT, SF Gate, etc.) 
Parent’s 
Experience 
Friend mention 
YouTube video 
School event 
Teacher mention 
Parent mention 
Child’s 
Experience 
EVALUATE 
Google search 
spark! website 
Mommy blogs 
Free spark! app sample 
Customer testimonials 
spark! representative in person 
spark! information packet 
Exterior packaging 
(Phase 3 retail) 
DECIDE 
Choose a plan 
(3-, 6-, or 12-months) 
30-day money back guarantee 
Choose 1 of 3 countries 
(Phase 3 retail)
spark! Culture Cave 17 
OUT-OF-BOX 
Easy to set up and get started 
High parental involvement 
Both kid(s) and 
parent(s) involved 
Thrill of “gift” coming in the mail 
Simple tasks child can do 
Carrying case for the tent 
and accessories 
30-minute setup 
Download app 
Watch online video on 
tablet for setting up tent 
USE 
Parents note kids are more 
informed and inquisitive 
Activities bring parents and 
kids together 
Kids sharing with parents 
their creations 
Using code to download 
new country app 
Parents arrange playdates with 
other “Culture Cavers” 
SHARE 
Comment on spark! forum 
Facebook/YouTube/Twitter 
mentions 
Blog posts 
spark! community upload page 
iTunes review 
word-of-mouth 
Review country on spark! 
website 
Teacher recommendations 
Both kid(s) and parent(s) 
involved 
Thrill of “gift” package 
coming in the mail 
Simple tasks child can do 
Carrying case for the tent 
and accessories 
spark! Gallery (showcase of 
kid-generated work) 
word-of-mouth 
Kids sharing activities 
with each other 
CONFIRM 
Open access to spark! forum 
Confirmation 
email from spark! 
1-week welcome 
notification postcard 
1-week welcome 
notification postcard
Branding 
18 spark! Culture Cave 
Color Palette 
Brand Attributes 
Culture Cave Logo 
Brand Typeface 
spark! Logo 
cheerful inspiring insightful 
curious surprising creative 
silly trustworthy 
Brandon Grotesque: 
Thin Light Regular 
Medium Bold Black 
spark! 
spark!
MARKETING 
Awards 
To raise awareness for Culture Cave and earn our customers’ trust, we will 
enter top toy competitions such as: 
• Parent’s Choice Award 
• Good Housekeeping’s Best Toy Awards 
• National Parenting Center Awards 
We will also strive to be featured in the top app lists of premier tech product 
review destinations such as: 
• Wired’s App Guide 
• CNET.com 
Events 
We will participate in different activities and events throughout the year 
such as storytelling events, play dates, and school book fairs, as well as major 
toy, technology and educational conferences. 
iTunes 
We will have an iTunes App Store page for downloading our basic app. 
spark! Culture Cave 19 
Our Website 
One of the main touchpoints where our customers will learn information 
about us and interact with us will be our website. In addition to product 
details about the Culture Cave, we will also prominently feature: 
• videos and photos from our customers 
• a Gallery for kids to upload their favorite work 
• a private Forum for parents to actively contribute to the Culture Cave 
community by sharing their stories and experiences. This sharing will 
allow us to get feedback directly from our users to improve our product. 
• a Cultural Event Calendar for upcoming events and announcements 
• a blog 
Social Media 
Facebook, Twitter, YouTube, and Pinterest 
spark! Culture Cave will use the power of social networks to raise awareness 
among our future customers. Facebook and Twitter will be utilized to 
inform people about promotions, surprise packages, events and activities. 
Social sharing will be encouraged via multiple social media channels with 
conveniently located buttons. A public YouTube channel will be created for 
our customers to post videos about their unique experiences.
marketing 
Advertising 
spark! Culture Cave will run advertisements in different media channels 
such as travel and family magazines, mommy blogs, Scholastic catalog and 
children-focused websites. 
Complimentary sample kits 
We will reach out to top media reviewers and educators and provide them 
with free samples to test our product and generate buzz. 
Word-of-Mouth 
Our customers will also learn about us through different personal 
social circles such as from children’s classmates, teachers, friends, and 
other families. 
“Imagine traveling all 
over the world from the 
20 spark! Culture Cave 
same place!”
BUSINESS MODEL 
Our Core Capabilities 
• We are excellent UX designers who have unique international 
backgrounds for building multicultural education. 
• We are modern strategists who know how to integrate familiar media 
with emerging technologies in an innovative way. 
• We are culturally-sensitive education planners whose enthusiasm for 
teaching kids about new countries respects the inherently complex 
nature of cultures. 
Our key partners 
• Content creators: authors, editors, illustrators, and programmers. 
• Manufacturers of physical materials: tent, arts and crafts, etc. 
• Distributors: in addition to our own website, we will be selling our product 
through Amazon and Scholastic catalog. 
spark! Culture Cave 21 
Who do we serve? 
• Elementary school kids 
• Parents of elementary school kids who have a high disposable income 
• Elementary school teachers, administrators, and librarians 
What do we provide? 
• Holistic and interactive cultural learning experiences for children 
• Our products educate kids about other cultures while they have fun
BUSINESS MODEL 
How we provide our product 
Our distribution channels 
To begin, we will sell Culture Cave through our own website, Scholastic 
catalog and Amazon. As business picks up, we will increase our tablet 
compatibility to include non-iPad platforms. Finally, we will extend our 
distribution channels to include existing stand-alone retail stores, and create 
a Culture Cave retail store. 
How our customers will discover us 
• spark!’s website 
• Social media (Facebook, Twitter, Pinterest, YouTube) 
• Events (from school book fairs to major toy, technology and educational 
conferences) 
• Scholastic magazine 
• Amazon.com 
• iTunes App Store 
• Ads and reviews in various media channels 
• Word-of-mouth 
How our customers will interact with us 
After submitting an order, the parent will receive a confirmation email with 
a link to spark!’s website for online access to discussion forums and other 
activities. 
22 spark! Culture Cave 
One week before shipment, the parent and child will receive a welcome 
postcard informing them that their initial Culture Cave package is on its way. 
When the package arrives, the parent and child will receive a code to 
download the Culture Cave app. In addition to downloading each month’s 
country story on the app, the parent and child can also access the Culture 
Cave community using the app. 
After experiencing our products and services, members can visit the spark! 
website to write their feedback and comments in private forums and share 
their videos and photos. 
One week after the last country kit has shipped, the parent and child will 
receive a goodbye postcard to thank them for their service and encourage 
subscription renewal. 
Our Competitive Advantage 
How we are different 
spark! Culture Cave is a unique experience shared by both the child and 
parent. While many culture-related products have only one means of 
interaction, our product is accessible on various levels (multisensory and 
multimedia), as well as accessible in different environments (the tent, the 
home, or even the car). 
Our sustainable advantage 
Other companies could reproduce the Culture Cave tent, activities, or the 
iPad app individually. However, they cannot offer the seamless connection 
between our physical and digital components created by a valuable team 
of writers and artists native to each country. This holistic approach is our 
valuable asset.
How we make money 
We charge our customers for the initial setup kit, as well as monthly country 
packages and tablet content. 
Our major costs include: 
• Software application development 
• Website development 
• Payroll 
• Marketing 
• Fees to Scholastic catalog for distribution 
• Materials (tent, Velcro background, country kit materials, and passport) 
• Fulfillment (packing, mailing, assembly, and warehousing) 
• Content development 
• Platform compatibility and version updates 
• Patents for our technology and tent 
spark! Culture Cave 23 
Subscription Plans 
We offer three subscription plans. Customers have the option of purchasing 
either a 3-month, 6-month, or annual subscription. 
3 months 
6 months 
12 months 
$45 per kit 
$40 per kit 
$35 per kit 
3 countries 
6 countries 
12 countries
FINANCIALS 
24 spark! Culture Cave 
Annual Budget 
YEAR ONE YEAR TWO 
Revenue $ 499, 875 $ 999,750 
Service Costs $ 156,000 $ 312,000 
Overhead costs 
Salary and 
Administration $ 195,000 $ 195,000 
Marketing $ 78,000 $ 117,000 
Vendor Relations $ 74,981 $ 149,962 
Support $14,996 $29,993 
Total Costs $518,978 $803,955 
Annual Income ($19,103) $195,795 
Startup Costs $207,000 — 
Gross Profit Margin — 24%
spark! Culture Cave 25 
Revenue Projections 
The average price for a kit is $40. 
Having shipped 250 kits per week by the end of Year 1, spark! Culture Cave 
will generate $499,875 in revenue. 
With an estimated of growth rate of 100%, revenue is projected to reach $1 
million by the end of Year 2. Due to this growth, spark!’s annual income will 
increase from a loss of $19,103 to a net profit of $234,795. 
Budget Distribution for Year Two 
36% Salaries and Administration 
15% Marketing and Public Relations 
14% Vendor Relations 
3% Support 
30% Cost of Services 
0% Annual Income 
20% Salaries and Administration 
12% Marketing and Public Relations 
15% Vendor Relations 
3% Support 
31% Cost of Services 
20% Annual Income 
Budget Distribution for Year One
COMPANY GROWTH 
26 spark! Culture Cave 
Future Projections 
End of Year One 
We plan to sell 12,500 kits in Year One. 
End of Year Two 
We plan to double our sales to 25,000 kits in Year Two. 
Plan of Action 
PHASE 1 
In Phase One, we are planning to sell our product to middle-class parents 
who live in the US and own an iPad, at a cost of $12 a kit and a goal of 250 
kit sales per week. We will be selling through our own website, Scholastic 
magazine, and Amazon. 
PHASE 2 
In Phase Two, we will develop software compatibility with other tablets and 
establish partnerships with gaming platforms such as Wii. We will introduce 
a Netflix-style queue to allow parents and kids to arrange their own list of 
countries. 
PHASE 3 
As our business picks up, we will extend our distribution channels to include 
retail stores such as bookstores, airports stores, museum stores, toy stores and 
specialty stores - and eventually implement a stand-alone Culture Cave store. 
Airports 
Museum 
Gift Stores 
Toy Stores 
More Countries 
Queue 
PHASE 1 PHASE 2 PHASE 3

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spark! culture cave business plan

  • 1. spark! Culture Cave Business Plan Aysegul Kacar Allison Leach Shalini Sardana Lisa Woods California College of the Arts | Business of Design | Spring 2012
  • 2. Industry Overview Current Market Trends Children are overloaded with entertainment options. From comic books to iPad games, the landscape for toys is vast and varied. Ours is a unique time period in which traditional hands-on games compete with novel interactive software. Yet the ways in which children learn about culture are often via disparate and disconnected experiences. A child’s first encounter with a foreign country might take place in trying a new food or listening to a new song. Maybe he or she will complete a Google search afterwards, or ask a trusted adult to learn more. But chances are, the child’s learning experience is short-lived and incomplete. Few products on the market take advantage of today’s unparalleled opportunity space to integrate traditional and modern interactive tools in a cultural transmedia learning experience. The Missing Link Children are curious about new cultures and enjoy a mix of entertainment options, from non-tech to tech. Parents want to teach their children about the world, but have limited knowledge and time. Culture Cave offers a holistic transmedia learning experience? 2 spark! Culture Cave Discovery Learning Disconnect
  • 5. The Solution: Culture Cave spark! Culture Cave 5 Our Value Proposition The spark! Culture Cave is a cultural immersion experience for kids between the ages of 6 and 10. At the core of this idea is: • an iPad app that features a new traditional story each month. The culturally-rich story provides context for a wealth of ancillary information, games, and activities included in each app. • a sound-equipped tent with Velcro walls that kids can decorate with a world map, architectural cut-outs, and other country kit materials. This is a place a child can claim as a kids-only cool hangout. • monthly country-specific activity kits filled with open-ended, and hands-on activities that a child will look forward to We at spark! believe that the best way to teach kids about culture is through traditional stories enhanced by interactive, open-ended, and hands-on activities that spring from that narrative. Our Mission To be the leading provider of fun, holistic, immersive and interactive cultural education for children. Our Vision To help raise the next generation of global citizens. Our Values We will always put kids first. We will provide multicultural education that is fun and promotes respect. We will encourage children to continuously explore and question.
  • 6. target market Current iPad Market (US) • Parents own approximately 61% of all iPads. • In 2012, parents owned 25.5 million iPads. • Overall iPad ownership is on the rise­­­with a projected 31% growth by 2014. The total number of iPad-owning parents will likely increase proportionally to 37 million by 2014. • Approximately 40% of all school children in the US are between the ages of 5 and 9. • We thus estimate our total market—iPad owning parents with children between the ages of 5 and 9 in the US­— to be around 10 million. • Of that population, we will target 1 million people in Phase 1. Sources: New Media Trend Watch, April 2012 The Financial Telegraph, April 2012 National Center for Education Statistics, 2011 New Media Trend Watch, April 2012 The Financial Telegraph, April 2012 6 spark! Culture Cave projected iPad users ( 2014 ) all iPad owners ( 2012 ) iPad owning parents ( 2012 ) our target market 60.8 million 41.9 million 25.5 million 1 million
  • 8. research iPad User Experience Trends Among Professionals IDG Connect “iPad for Business Survey 2012,” January 16th, 2012 • 60% of iPads never leave the home (US). • 70% of iPad usage occurs in the living room (US). • 79% of professionals say they “always” use their iPad on the road (globally). • The proportion of professionals who describe their iPad as a “complete” or “partial” substitute for TV/DVD players, games consoles and MP3 players ranges between 30% and 40% (globally). • Nearly 75% say that owning an iPad has reduced the frequency with which they purchase newspapers and books (globally). Half say that owning an iPad means they are less likely to purchase films on DVD. These markets for physical media are already in decline. Based on this evidence, tablet computing will likely hasten their demise. Tablet Spending Trends (US) Adobe Digital Marketing: The Impact of Tablet Visitors on Retail Websites, 2012 • In an analysis of 16.2 billion visits to the websites of more than 150 retailers in 2011, Adobe Digital Marketing Insights found that those who visited using a tablet spend over 50% more per purchase than visitors who use smartphones, and over 20% more than visitors who use desktop/ laptop computers. • Tablet visitors appear to spend more because of their demographics, the nature of the tablet user experience, and the environment in which they shop online. 8 spark! Culture Cave 2012 Tablet Market (US) Wired Magazine, January 6, 2012 • Apple holds 73% of the U.S. tablet marketshare. 2012 iPad Demographics (US) Silicon Republic, February 17th, 2012 • A study from The NPD Group suggests that iPad owners are older and richer than other tablet owners. • Of survey respondents who have an income of US$100,000 or more, 40% owned iPads and 26% owned other types of tablets. • Consumers who were buying tablets towards the end of last year were 50% more likely to have an income of less than US$45,000, while 33% were more likely to be under 34 years old, CNET reported. 2011 iPad Demographics (US) Journalism.org, “The Tablet Revolution,” October 2011 • Eighteen months after the introduction of the iPad, 11% of U.S. adults now own a tablet computer of some kind. Apple Headlines, “iPad Statistics,” April 2011 • 7.8 million people own an iPad in the U.S. • iPad owners’ annual income: 6.4% less than $25K 11.9% $25K to $50K 15.9% $50K to $75K 16.4% $75K to $100K 49.4% above $100K
  • 10. Stop-animation setup at the Children’s Creativity Museum, San Francisco 10 spark! Culture Cave
  • 11. competition spark! Culture Cave 11 Kiwi Crate Little Passports National Geographic Magazine for Kids Children’s Creativity Museum Culture Cave Primary Offerings Monthly subscription of materials for arts and crafts, science activities, and open-ended play For kids ages 3 to 7 $19.95/month Monthly subscription of materials focused on learning about other countries For kids ages 5 to 10 $10.95 to $13.95/month Monthly magazine with information about animals, science, technology, archaeology, geography, and pop culture - plus jokes, games, and activities. For kids ages 6 to 14 $15.00/10 issues An interactive art and technology museum for kids For kids ages 3 to 12 Memberships range from $69 to $159/year Monthly subscription of materials that encourage learning about foreign cultures For kids ages 5 to 10 $35 to $45/month Strengths Founded by a former eBay and PayPal executive, a PayPal cofounder, and an ex-Yahoo product manager. Kits address specific developmental areas such as creating, moving, discovering, communicating, and caring. Activities encourage parent involvement Includes a letter from fictional travelers Sam and Sofia describing their foreign country adventures Subscription includes access to online games and activities Little Passports offers parents an “Agent Opportunity.” Agents earn up to 30% of all personal sales. Kids have free online access to games, videos, photos, “fun stuff” and news. National Geographic is a well-known and well-respected brand. National Geographic has been in business for 35 years and has strong brand loyalty. The museum offers many hands-on activities. Membership includes: • e-newsletter • exclusive members-only events • workshops, exhibit openings and special performances • museums store discounts • carousel rides discounts • birthday party discounts at the museum Culture Cave offers a dedicated sound-equipped play space, iPad-based games and hands-on activities. Kids can share their favorite work online. Parents have access to a rich online community. Activities are designed for both parent and child, as well as for the child only. Weaknesses Kiwi Crate doesn’t address cultural education. Kiwi Crate has no integrated digital component, no online community, and no dedicated play space for kids. Little Passports mostly appeals to girls. Little Passports has minimal online digital content, no sharing community, and no dedicated play space for kids. National Geographic’s magazine has little content and lots of advertising for candy, video games, and movies. The museum has limited hours from Wednesdays to Sundays, 10am to 4pm. Activities are not designed to involve both parents and kids. The Museum doesn’t address cultural education. Culture Cave costs more than most subscription products for kids.
  • 12. Product 2 Receive your Setup Kit Your Setup Kit will arrive in a couple of weeks. It includes the Culture Cave tent, a world map, a passport, and instructions for the iPad app. 12 spark! Culture Cave 1 Sign Up Online We offer 3 monthly subscription levels. 3 Receive your Monthly Country Kit The Monthly Kit includes a traditional story, hands-on activities, and an iPad app secret story code. Each month, a new country is featured. Kids like cool hangouts, they want your iPad, and they love getting surprises. Imagine teaching kids about cultures from around the world in a cool hangout, through interactive iPad games and many fun hands-on-activities. Here’s how it works:
  • 15. product The Unique iPad App Unlike other subscription products for kids on the market, the Culture Cave App leverages the iPad’s video, audio, interaction, and camera functionality to deliver an immersive and holistic cultural educational experience. The Coolest of spark! Culture Cave 15 A Variety of Proven Activities Kids can do Culture Cave activities on their own or with their parents or friends. Our activities are created by native country experts and then vetted by educators, parents, and kids. Hangouts No other subscription service offers Culture Cave’s tent—a place kids can claim as their own, and where they can enjoy an immersive audio experience. A Vibrant Online Community The Culture Cave website hosts a Forum for parents to share experiences and ideas, a Gallery for kids to upload their favorite works, and a Cultural Event Calendar to learn about upcoming happenings.
  • 16. consumer journey map 16 spark! Culture Cave DISCOVER Other parents Facebook mentions Twitter mention Mommy blogs and other bloggers Scholastic catalog Google SEO YouTube videos Trial subscription for educators iTunes App Store search result spark! local launch event spark! blog spark! community upload page Press releases for media mention (NYT, SF Gate, etc.) Parent’s Experience Friend mention YouTube video School event Teacher mention Parent mention Child’s Experience EVALUATE Google search spark! website Mommy blogs Free spark! app sample Customer testimonials spark! representative in person spark! information packet Exterior packaging (Phase 3 retail) DECIDE Choose a plan (3-, 6-, or 12-months) 30-day money back guarantee Choose 1 of 3 countries (Phase 3 retail)
  • 17. spark! Culture Cave 17 OUT-OF-BOX Easy to set up and get started High parental involvement Both kid(s) and parent(s) involved Thrill of “gift” coming in the mail Simple tasks child can do Carrying case for the tent and accessories 30-minute setup Download app Watch online video on tablet for setting up tent USE Parents note kids are more informed and inquisitive Activities bring parents and kids together Kids sharing with parents their creations Using code to download new country app Parents arrange playdates with other “Culture Cavers” SHARE Comment on spark! forum Facebook/YouTube/Twitter mentions Blog posts spark! community upload page iTunes review word-of-mouth Review country on spark! website Teacher recommendations Both kid(s) and parent(s) involved Thrill of “gift” package coming in the mail Simple tasks child can do Carrying case for the tent and accessories spark! Gallery (showcase of kid-generated work) word-of-mouth Kids sharing activities with each other CONFIRM Open access to spark! forum Confirmation email from spark! 1-week welcome notification postcard 1-week welcome notification postcard
  • 18. Branding 18 spark! Culture Cave Color Palette Brand Attributes Culture Cave Logo Brand Typeface spark! Logo cheerful inspiring insightful curious surprising creative silly trustworthy Brandon Grotesque: Thin Light Regular Medium Bold Black spark! spark!
  • 19. MARKETING Awards To raise awareness for Culture Cave and earn our customers’ trust, we will enter top toy competitions such as: • Parent’s Choice Award • Good Housekeeping’s Best Toy Awards • National Parenting Center Awards We will also strive to be featured in the top app lists of premier tech product review destinations such as: • Wired’s App Guide • CNET.com Events We will participate in different activities and events throughout the year such as storytelling events, play dates, and school book fairs, as well as major toy, technology and educational conferences. iTunes We will have an iTunes App Store page for downloading our basic app. spark! Culture Cave 19 Our Website One of the main touchpoints where our customers will learn information about us and interact with us will be our website. In addition to product details about the Culture Cave, we will also prominently feature: • videos and photos from our customers • a Gallery for kids to upload their favorite work • a private Forum for parents to actively contribute to the Culture Cave community by sharing their stories and experiences. This sharing will allow us to get feedback directly from our users to improve our product. • a Cultural Event Calendar for upcoming events and announcements • a blog Social Media Facebook, Twitter, YouTube, and Pinterest spark! Culture Cave will use the power of social networks to raise awareness among our future customers. Facebook and Twitter will be utilized to inform people about promotions, surprise packages, events and activities. Social sharing will be encouraged via multiple social media channels with conveniently located buttons. A public YouTube channel will be created for our customers to post videos about their unique experiences.
  • 20. marketing Advertising spark! Culture Cave will run advertisements in different media channels such as travel and family magazines, mommy blogs, Scholastic catalog and children-focused websites. Complimentary sample kits We will reach out to top media reviewers and educators and provide them with free samples to test our product and generate buzz. Word-of-Mouth Our customers will also learn about us through different personal social circles such as from children’s classmates, teachers, friends, and other families. “Imagine traveling all over the world from the 20 spark! Culture Cave same place!”
  • 21. BUSINESS MODEL Our Core Capabilities • We are excellent UX designers who have unique international backgrounds for building multicultural education. • We are modern strategists who know how to integrate familiar media with emerging technologies in an innovative way. • We are culturally-sensitive education planners whose enthusiasm for teaching kids about new countries respects the inherently complex nature of cultures. Our key partners • Content creators: authors, editors, illustrators, and programmers. • Manufacturers of physical materials: tent, arts and crafts, etc. • Distributors: in addition to our own website, we will be selling our product through Amazon and Scholastic catalog. spark! Culture Cave 21 Who do we serve? • Elementary school kids • Parents of elementary school kids who have a high disposable income • Elementary school teachers, administrators, and librarians What do we provide? • Holistic and interactive cultural learning experiences for children • Our products educate kids about other cultures while they have fun
  • 22. BUSINESS MODEL How we provide our product Our distribution channels To begin, we will sell Culture Cave through our own website, Scholastic catalog and Amazon. As business picks up, we will increase our tablet compatibility to include non-iPad platforms. Finally, we will extend our distribution channels to include existing stand-alone retail stores, and create a Culture Cave retail store. How our customers will discover us • spark!’s website • Social media (Facebook, Twitter, Pinterest, YouTube) • Events (from school book fairs to major toy, technology and educational conferences) • Scholastic magazine • Amazon.com • iTunes App Store • Ads and reviews in various media channels • Word-of-mouth How our customers will interact with us After submitting an order, the parent will receive a confirmation email with a link to spark!’s website for online access to discussion forums and other activities. 22 spark! Culture Cave One week before shipment, the parent and child will receive a welcome postcard informing them that their initial Culture Cave package is on its way. When the package arrives, the parent and child will receive a code to download the Culture Cave app. In addition to downloading each month’s country story on the app, the parent and child can also access the Culture Cave community using the app. After experiencing our products and services, members can visit the spark! website to write their feedback and comments in private forums and share their videos and photos. One week after the last country kit has shipped, the parent and child will receive a goodbye postcard to thank them for their service and encourage subscription renewal. Our Competitive Advantage How we are different spark! Culture Cave is a unique experience shared by both the child and parent. While many culture-related products have only one means of interaction, our product is accessible on various levels (multisensory and multimedia), as well as accessible in different environments (the tent, the home, or even the car). Our sustainable advantage Other companies could reproduce the Culture Cave tent, activities, or the iPad app individually. However, they cannot offer the seamless connection between our physical and digital components created by a valuable team of writers and artists native to each country. This holistic approach is our valuable asset.
  • 23. How we make money We charge our customers for the initial setup kit, as well as monthly country packages and tablet content. Our major costs include: • Software application development • Website development • Payroll • Marketing • Fees to Scholastic catalog for distribution • Materials (tent, Velcro background, country kit materials, and passport) • Fulfillment (packing, mailing, assembly, and warehousing) • Content development • Platform compatibility and version updates • Patents for our technology and tent spark! Culture Cave 23 Subscription Plans We offer three subscription plans. Customers have the option of purchasing either a 3-month, 6-month, or annual subscription. 3 months 6 months 12 months $45 per kit $40 per kit $35 per kit 3 countries 6 countries 12 countries
  • 24. FINANCIALS 24 spark! Culture Cave Annual Budget YEAR ONE YEAR TWO Revenue $ 499, 875 $ 999,750 Service Costs $ 156,000 $ 312,000 Overhead costs Salary and Administration $ 195,000 $ 195,000 Marketing $ 78,000 $ 117,000 Vendor Relations $ 74,981 $ 149,962 Support $14,996 $29,993 Total Costs $518,978 $803,955 Annual Income ($19,103) $195,795 Startup Costs $207,000 — Gross Profit Margin — 24%
  • 25. spark! Culture Cave 25 Revenue Projections The average price for a kit is $40. Having shipped 250 kits per week by the end of Year 1, spark! Culture Cave will generate $499,875 in revenue. With an estimated of growth rate of 100%, revenue is projected to reach $1 million by the end of Year 2. Due to this growth, spark!’s annual income will increase from a loss of $19,103 to a net profit of $234,795. Budget Distribution for Year Two 36% Salaries and Administration 15% Marketing and Public Relations 14% Vendor Relations 3% Support 30% Cost of Services 0% Annual Income 20% Salaries and Administration 12% Marketing and Public Relations 15% Vendor Relations 3% Support 31% Cost of Services 20% Annual Income Budget Distribution for Year One
  • 26. COMPANY GROWTH 26 spark! Culture Cave Future Projections End of Year One We plan to sell 12,500 kits in Year One. End of Year Two We plan to double our sales to 25,000 kits in Year Two. Plan of Action PHASE 1 In Phase One, we are planning to sell our product to middle-class parents who live in the US and own an iPad, at a cost of $12 a kit and a goal of 250 kit sales per week. We will be selling through our own website, Scholastic magazine, and Amazon. PHASE 2 In Phase Two, we will develop software compatibility with other tablets and establish partnerships with gaming platforms such as Wii. We will introduce a Netflix-style queue to allow parents and kids to arrange their own list of countries. PHASE 3 As our business picks up, we will extend our distribution channels to include retail stores such as bookstores, airports stores, museum stores, toy stores and specialty stores - and eventually implement a stand-alone Culture Cave store. Airports Museum Gift Stores Toy Stores More Countries Queue PHASE 1 PHASE 2 PHASE 3