Knowledge Services It Is About Intellectual Arbitrage Whats The Future Egidio Edge Zarrella Global Partner It Advisory Practice Kpmg 1204199989988578 4

KPO – Industry Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]

KPO – Industry Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

KPO Services… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KPO Business Research Investment Research Market Research Intellectual Property Data Analytics

Challenges Faced ,[object Object],[object Object],[object Object],[object Object],[object Object]

What Does The Customer Want ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Geographical Footprint of the Financial Services KPO Industry

Future Directions ,[object Object],[object Object],[object Object],[object Object]

The future of KPO… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

KPO – in 2010… ,[object Object],[object Object],[object Object],[object Object],[object Object],350,000 2010 - 2011 106,000 2006 - 2007 34,000 2003 - 2004 No. Of KPO Professionals worldwide Year

Knowledge Services It Is About Intellectual Arbitrage Whats The Future Egidio Edge Zarrella Global Partner It Advisory Practice Kpmg 1204199989988578 4

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Knowledge Services It Is About Intellectual Arbitrage Whats The Future Egidio Edge Zarrella Global Partner It Advisory Practice Kpmg 1204199989988578 4