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Associations & Social Media
1. Associations
& Social Media
Creating brilliant engagement and content
for your members in the digital age
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Sh ai Co gg in s {Man ager, Co ntent & Co mmun ity,
Fo llo w : @s ha ic og gi ns + @C on ne ctin gUp
2.
3. Associations Forum:
Social Media Statistics
Dedicated staff for social media? Social media policy?
Yes
Yes 31%
38%
No
62% No
69%
Source: Associations (Sep 2011)
4. Associations Forum:
Social Media Statistics
Yes No
Facebook 53% 47%
Twitter 47% 53%
Forums 35% 66%
Blogs 32% 68%
LinkedIn Groups 37% 63%
Ning 3% 97%
Closed platform 13% 87%
5. Social Media Growth
Stages
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10. Top Tip: ASK AWAY!
What and who are
you using it for?
How will you manage
it?
What does success
look like?
11.
12. PLATFORM + PURPOSE
Listening Engaging & Connecting
• Follow searches, trends, people, and •Communicate with stakeholders
topics of interest (#npau #socent •Rich media experience
#philanthropy…)
•What are others saying about you?
Sharing
•Tell others about you
•News and relevant
information
13. YOUR AUDIENCE =
Who? Where?
Video source: Box Hill TAFE - http://www.youtube.com/watch?v=r7Oh9TIpzhY
14. Social Media Use in Australia
September 2011
(based on Unique Australian Views)
Facebook YouTube Blogspot
10.6M+ 9.9M 4.6M
WordPress.com LinkedIn Twitter
2M 1.6M 1.6M
Flickr Tumblr MySpace
1.3M 1M 930,000
Google Plus StumbleUpon Digg/Reddit
622K+ 150K 100K
Source: SocialMediaNews.com.au
15. TALKING POINTS:
What do they want to know?
TOPICS - How do you
know what they want
to know?
SOURCES - How do
you find the right
places to source
information?
16. TARGETS:
What does success look like?
Analytics -
Measurement:
Quantitative and
Qualitative
More / Better = Is it
serving your needs?
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Planning Institute Australia\nhttp://www.planning.org.au/\n\nGood:\n1) Variety of platforms - Twitter, Facebook, LinkedIn\n2) Shared on website\n3) Good, active community on LinkedIn\n4) Posted socmed guidelines for community (not necessarily agree on everything ;-))\n\nNeeds Improvement\n1) Improve engagement - need to follow more on Twitter, Reply, lists, etc\n2) Go to info on Facebook - need better splash page or wall (if active), Wall is nt engaging, no different info \n\n\n\n
Australian Medical Association\nhttp://ama.com.au/\n\nGood:\n1) Twitter stream available\n2) use of media - audio & video (YouTube)\n3) President's blog & Twitter - updated, branded with role, not individual \n\nNeeds Improvement:\n1) Better way to integrate socmed \n2) Engagement on Twitter \n3) Not related - better URLs\n
AFL Players Association\nhttp://www.aflpa.com.au/\n\nGood:\n1) Using a variety of socmed platforms - Twitter, Facebook, YouTube, blog --- well integrated in website \n2) Engaging accounts, updated regularly --- different platforms seem to offer something different\n3) Splash page on Facebook \n4) Made it easy to follow, share\n\nNeeds Improvement:\nHard to find any! :-)\n1) Engagement on blog \n2) List of AFL Players who may have Twitter account that audience wants to follow\n