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Associations
                 & Social Media
    Creating brilliant engagement and content
       for your members in the digital age

                                                    Co nn ectin   g Up, Inc}
Sh ai Co gg in s {Man ager, Co ntent & Co mmun ity,
Fo llo w : @s ha ic og gi ns + @C on ne ctin gUp
Associations Forum:
       Social Media Statistics
Dedicated staff for social media?   Social media policy?




                                                    Yes
                        Yes                         31%
                        38%

      No
     62%                             No
                                    69%




Source: Associations (Sep 2011)
Associations Forum:
       Social Media Statistics
                                Yes                 No

      Facebook                 53%                   47%

        Twitter               47%                   53%

        Forums          35%                   66%

          Blogs         32%                   68%

LinkedIn Groups          37%                   63%

          Ning 3%                     97%

Closed platform   13%                   87%
Social Media Growth
         Stages


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Social Media Strategy

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Top Tip: ASK AWAY!

What and who are
you using it for?

How will you manage
it?

What does success
look like?
PLATFORM + PURPOSE

          Listening                                        Engaging & Connecting
• Follow searches, trends, people, and                            •Communicate with stakeholders
   topics of interest (#npau #socent                                  •Rich media experience
           #philanthropy…)
 •What are others saying about you?




                                            Sharing
                                         •Tell others about you
                                          •News and relevant
                                               information
YOUR AUDIENCE =
        Who? Where?




Video source: Box Hill TAFE - http://www.youtube.com/watch?v=r7Oh9TIpzhY
Social Media Use in Australia
                      September 2011
                    (based on Unique Australian Views)



      Facebook              YouTube                       Blogspot
       10.6M+                9.9M                          4.6M

   WordPress.com            LinkedIn                       Twitter
       2M                     1.6M                          1.6M

        Flickr                Tumblr                      MySpace
        1.3M                    1M                        930,000

     Google Plus        StumbleUpon                      Digg/Reddit
       622K+                150K                            100K

Source: SocialMediaNews.com.au
TALKING POINTS:
What do they want to know?

 TOPICS - How do you
 know what they want
 to know?

 SOURCES - How do
 you find the right
 places to source
 information?
TARGETS:
What does success look like?

 Analytics -
 Measurement:
 Quantitative and
 Qualitative

 More / Better = Is it
 serving your needs?
Associations in
 Social Media
Best practice case studies
Social Media Score




Give your organisation points
     in the score sheet...
Planning Institute Australia
Australian Medical Association
AFL Players Association
Top Takeaways
How do you make things happen?
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Questions?
@shaicoggins | sc@connectingup.org

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Associations & Social Media

  • 1. Associations & Social Media Creating brilliant engagement and content for your members in the digital age Co nn ectin g Up, Inc} Sh ai Co gg in s {Man ager, Co ntent & Co mmun ity, Fo llo w : @s ha ic og gi ns + @C on ne ctin gUp
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  • 3. Associations Forum: Social Media Statistics Dedicated staff for social media? Social media policy? Yes Yes 31% 38% No 62% No 69% Source: Associations (Sep 2011)
  • 4. Associations Forum: Social Media Statistics Yes No Facebook 53% 47% Twitter 47% 53% Forums 35% 66% Blogs 32% 68% LinkedIn Groups 37% 63% Ning 3% 97% Closed platform 13% 87%
  • 5. Social Media Growth Stages 2C?' DEFGH' GFH0' EIJ' KHL' ' !"#$%&'(")*+',-'.*$/'0"-$*#1)'2,34"%'5*+4"'2$#"$*6&'.%,37)'8/9:;<<(*$/7"-$*#=,#6<'>'?@49*#;'A7"-$*#B
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  • 9. Social Media Strategy !"#$% ,(#-*.(% /% &'()*+(% 0$#"1-(%
  • 10. Top Tip: ASK AWAY! What and who are you using it for? How will you manage it? What does success look like?
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  • 12. PLATFORM + PURPOSE Listening Engaging & Connecting • Follow searches, trends, people, and •Communicate with stakeholders topics of interest (#npau #socent •Rich media experience #philanthropy…) •What are others saying about you? Sharing •Tell others about you •News and relevant information
  • 13. YOUR AUDIENCE = Who? Where? Video source: Box Hill TAFE - http://www.youtube.com/watch?v=r7Oh9TIpzhY
  • 14. Social Media Use in Australia September 2011 (based on Unique Australian Views) Facebook YouTube Blogspot 10.6M+ 9.9M 4.6M WordPress.com LinkedIn Twitter 2M 1.6M 1.6M Flickr Tumblr MySpace 1.3M 1M 930,000 Google Plus StumbleUpon Digg/Reddit 622K+ 150K 100K Source: SocialMediaNews.com.au
  • 15. TALKING POINTS: What do they want to know? TOPICS - How do you know what they want to know? SOURCES - How do you find the right places to source information?
  • 16. TARGETS: What does success look like? Analytics - Measurement: Quantitative and Qualitative More / Better = Is it serving your needs?
  • 17. Associations in Social Media Best practice case studies
  • 18. Social Media Score Give your organisation points in the score sheet...
  • 22. Top Takeaways How do you make things happen?
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  • 24. Ha ve ap exe the lan, cut n me e an asu d re!
  • 25. Ha ve ap exe the lan, cut n me e an asu d re! Integra social m te edia with ov erall comms .
  • 26. Ha ve ap exe the lan, cut n me e an asu d re! age, are , eng n, sh nnect. Liste nd co Integra a social m te edia with ov erall comms .
  • 27. Ha ve ap exe the lan, cut n me e an asu d re! Cr eate age, ing talk s. are , eng oint n, sh nnect. p Liste nd co Integra a social m te edia with ov erall comms .
  • 28. Ha ve ap exe the lan, cut n me e an asu d re! Cr eate age, ing talk s. are , eng oint n, sh nnect. p Liste nd co Integra a social m te edia your space! with ov erall Own comms .

Hinweis der Redaktion

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  19. Planning Institute Australia\nhttp://www.planning.org.au/\n\nGood:\n1) Variety of platforms - Twitter, Facebook, LinkedIn\n2) Shared on website\n3) Good, active community on LinkedIn\n4) Posted socmed guidelines for community (not necessarily agree on everything ;-))\n\nNeeds Improvement\n1) Improve engagement - need to follow more on Twitter, Reply, lists, etc\n2) Go to info on Facebook - need better splash page or wall (if active), Wall is nt engaging, no different info \n\n\n\n
  20. Australian Medical Association\nhttp://ama.com.au/\n\nGood:\n1) Twitter stream available\n2) use of media - audio &amp; video (YouTube)\n3) President&apos;s blog &amp; Twitter - updated, branded with role, not individual \n\nNeeds Improvement:\n1) Better way to integrate socmed \n2) Engagement on Twitter \n3) Not related - better URLs\n
  21. AFL Players Association\nhttp://www.aflpa.com.au/\n\nGood:\n1) Using a variety of socmed platforms - Twitter, Facebook, YouTube, blog --- well integrated in website \n2) Engaging accounts, updated regularly --- different platforms seem to offer something different\n3) Splash page on Facebook \n4) Made it easy to follow, share\n\nNeeds Improvement:\nHard to find any! :-)\n1) Engagement on blog \n2) List of AFL Players who may have Twitter account that audience wants to follow\n
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