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Building moodle@uvic.ca:
Could you run that script again?
           Scott Gerrity
          Mark Van Hoek
         Learning Systems,
        University of Victoria
We plan to cover…
 Context: Origins of moodle@uvic.ca
 What’s (been) the plan: Building the project
 Technical implementation
   Objectives
   Architecture and processes (evolving still!)
   Challenges
   Back-end tools (wew!)
 Instructional
   Objectives
   Challenges
Technologically speaking,

 is your institution top-down or ground-up in its
  implementation of technology?

 how has that affected the development of Moodle at
  your institution?
How did moodle@uvic.ca come into being?

 Ground-up
   Groundswell of interest: Humanities, Social Sciences, Fine Arts, Education
   Multiple instances and versions being created ad hoc in these Faculties
   Small panel discussion…unexpected turnout


 Blackboard Issues (upgrade WebCT 4 to BB6)
   Ongoing technical issues, lack of technical support
   Pedagogic alternative to WebCT/Blackboard


 We responded with …
   Moodle “team” created within Learning Systems, July 2007
   Pilot project running throughout academic year 2007-2008
   Enterprise services, Banner integration in 2008-2009
Identities: The 4 faces
    of the “team”
Hard Computing     Systems (1)                        Plan
                   Identity Management (1)            Implement
                   Database admin
                                                      Report
                   Enterprise Services (2)
                   Helpdesk (2)
Soft Computing
                   Application admin (1)
                   Instructional design/support (3)
                                                      Teach
                   Web designer (1)
                                                      Build Materials
Instructors                                           Build Profile
                   Champions
                                                      Report
                   Converts


                                                      Sign off
Managers            Project Management Office
                                                      Report
                    Project Sponsor (CIO)
                                                      Manage
                    Manager(s)
                                                      Build Profile
What was the plan?
 Aug – Dec 2007                           Sept – Dec 2008
   Development and Production               Integration planning
    instances, v.1.8 on (Red Hat Linux)         ePortfolio/Moodle
   Enable LDAP authentication               Beyond the basics support
   Enable automatic enrollment              Basic branding (by Faculty)
   Develop of support materials             Single Sign-On in uSource portal
    (http:moodlehelp.uvic.ca)


 Jan – April 2008
   Increase consultation and course
    support (workshops)
   Build Moodle Showcase
   Integration Moodle/Banner
    Student (March 11th release?)
Go live Moodle Pilot (15)
                                                                             Instructor consultations
                                                                             & course set up
              Moodle                Phase 2
              example                                                 Instructor survey
                                    Project Plan
              courses
                                                                                                Student
  Instructor                                                          Moodlehelp.uvic.ca        survey
  consultations &
  course set up


                                            Soft Comp
                     Move
                     courses
                     to Prod Manual Enrolments                                            Auto
                                                                                          enrollment
            Prod                                                                          completed
            complete




                                         Hard Comp
                                                        Banner
         Prod                                           integration
         scheduled                                      research
Dev
server                 Auto
ready                  enrollment
                       scheduled
Go live Courses (70)

                                                                   Instructor focus groups
        Moodlehelp.uvic.ca                                         (Canceled)
                                                                                             F. of Business
  Instructor                                                                                 Pilots (Canceled)
  Consultations &                                         Showcase
                                     Instructional
  course set up
                                     Workshops




                                                                        Showcase
 Auto                                                                   (Complete)
 enrollment Auto
 completed enrollment
                                                                        OLSA & LMSA tools
            testing
                                                                                 Testing

                                                              Testing

                                                       •uSource Go Live
                                Moodle Customization                                         Business
Banner Integration
                                                       •Banner integration
                                (Canceled)                                                   Moodle
                                                       Go Live                               set up
Go live Courses (220)                                    Go live Courses (420)



                                                 FBusinessMoodle
                                                 planning
        Workshops &                                                                           Online
                                                                Customized Dept.
        Class orientations                                                                    Learning
                                                                workshops
                                 Instructional
                                                                                              Showcase
                                 Workshops




                             Banner integration issues
 Upgrade 1.8 to 1.9                                                                            Integration
                                                                                               •ePortfolio
                                                                                               •audiorecorder
              Storage issues: moved
              from disc to SAN
                                                                            Single Sign on uSource
Let’s here it from you…


How have the administrative structures and academic
culture defined the notion of “teamwork” in course
delivery at your institution?
Technical Implementation: Objectives
Institutional                Moodle

•Single sign-on into         Automatically…
uSource Portal                Generate categories and
                               course shells
•Integrate LMS’sin            Create user accounts
Banner Student                Enroll students &
                               instructors
                              Assign “Teacher” and
•Create “Self – Selection”
                               “Student” roles
Dashboard
                              Drop/Add students
                              Basic design support
Administrative Flow
                           1. Courses: generated
  Course               through uSource “dashboard”
  Creation



 Create Instructor
                           2. Accounts: created
   and Student
                       through Banner student query
Accounts in Moodle




                       3.Enrollment:
                                           4. Roles: Instructor and   5. Updates: Student
  Enrol Student In     Students with
                                               student roles are
  Specific Course                                                          enrolments
                       Netlink IDs are
                                               assigned to their
                       enroled in Moodle                                  updated daily
                                                   courses
                       course




 Revise Student
 Enrolment. Drop
                               6. Drop/Add: Students are
 and Add Students
                               added/dropped daily
Another                                             uSource
                       Users
                                                     form
                                Choose Moodle
View                            for Banner-listed
                                course
                                                       OLSA                         BANNER
                       Admins                         Oracle APEX
                                                         form




                                                                                                       Updates
                                                                                                       Nightly
                                                           Affiliation check
                                                           User info
                                        LDAP
             Authentication &
             update user info
                                                                                  Create Views
                                                                                based on changes
                                                                                 in Banner since
                                                                                   last update
                                       IMS XML import
                                                               Generate XML
                          Python
                                       <?xml ….>               (pull from
                          imports
         Uvic Moodle




                                                                                 User accounts
                                       <enterprise>




                                                                                                            Enrolments
                                                               python script)
                          XML into




                                                                                                 Courses
                          Moodle

TSM
backup
Course Creation “Dashboard” in uSource




                             banner




          1.                    2.                       3.                  4.
      Instructor       Course information is   Banner processes and    Moodle course
fills in online form     sent to Banner        validates information     is created
Resolved Challenges                         Solutions
 Instructors unable to see the
    Dashboard
    Faculties not wanting instructors to

                                           OLSA Tool
    choose LMS themselves
                                           LMSA Tool
    Depts making late teaching

    assignment or changing them
    Log Checks

    Banner scripts not creating courses

                                           Fix view timing
    nightly
                                           Move moodledata to SAN
    Ran out of disk space

                                           Manual accounts/role creation
    IDM: Guest Access into Moodle

                                           New strategy for Jan 2009
    Cross-listed/Multi-sectional courses

Unresolved Challenges         Work-arounds

                                Had instructors test
 Unable to test dashboard
                                 “dashboard” and send us
  adequately
                                 screenshots
 Moodle IMS import not
                                Merge user profiles on
  handling username
                                 complaint
  changes properly (neither
  ID number nor username        Email to all course
  unique)                        instructors, no opt-out
 Updating our mailing list
  challenging
Instructional Supportat a Glance
Phase One (Pilot): Sept 2007                     15 courses
  Origin: Organic growth, ground up              Champions: Ed or Ed tech leaders
  Faculties: Humanities, Education, Human        Researchers in some area of pedagogy
    and Social Development, Fine Arts             Heavy feature use


Phase Two: Jan 2008                              70 courses
 Origin: centralizing services, word of mouth    Converts: Blackboard/WebCT
 Faculties: Humanities, Social Sciences,         Like and use CMS’s proficiently
  Education, Fine Arts, Human and Social
                                                  Heavy administrative use (more
  Development
                                                   balanced feature use)
 First time users Blackboard converts

                                                 420 Courses
Phase 3: (Sept 2008 – Jan 2009)
                                                  Work closes with LTC
Greater focus on pedagogic use
                                                  Focus on course design possibilities
Course conversion process and tools?
                                                  Focus on multi-media integration
What’s the buy-in?
  Objectives
                                             Plan & Implementation
Phase I (15 courses)
 Build on group of “champions”              Mandatory consultations, class
                                              orientations, Showcase participation
 Build recognition for “Moodle team”
                                             Instructor and student surveys
 Build in review and assessment


                                             Online support site
Phase II (70 courses)
                                              (moodlehelp.uvic.ca)
 focus on “BB converts”
                                             Standard range of workshops
 Build recognition for support materials
                                             High profile “Moodle” showcase
and processes
                                             Focus groups, surveys, assessments
 Build in review and assessment

                                             Instructor/student interviews
Phase III (420 courses)
                                             Customized “team” led workshops
 Focus on full range of users
                                             High profile “Online Learning”
 Build recognition for instructional use
                                              Showcase
Unique Future Challenges
(maybe not so unique?)

 Perceived threat to autonomy of depts. and
    instructors
    Perceived (and real) shift in funding priorities

    Lack of policy creation processes (lack of policy)

    Cultural buy-in (shifting landscape of pedagogies and

    delivery modes)
    Customizing wide range of uses

    Leveraging successes

Questions?




Scott Gerrity              Mark van Hoek
721-8283                   721-8323
sgerrity@uvic.ca           markv@uvic.ca

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Building Moodle At Uvic

  • 1. Building moodle@uvic.ca: Could you run that script again? Scott Gerrity Mark Van Hoek Learning Systems, University of Victoria
  • 2. We plan to cover…  Context: Origins of moodle@uvic.ca  What’s (been) the plan: Building the project  Technical implementation  Objectives  Architecture and processes (evolving still!)  Challenges  Back-end tools (wew!)  Instructional  Objectives  Challenges
  • 3. Technologically speaking,  is your institution top-down or ground-up in its implementation of technology?  how has that affected the development of Moodle at your institution?
  • 4. How did moodle@uvic.ca come into being?  Ground-up  Groundswell of interest: Humanities, Social Sciences, Fine Arts, Education  Multiple instances and versions being created ad hoc in these Faculties  Small panel discussion…unexpected turnout  Blackboard Issues (upgrade WebCT 4 to BB6)  Ongoing technical issues, lack of technical support  Pedagogic alternative to WebCT/Blackboard  We responded with …  Moodle “team” created within Learning Systems, July 2007  Pilot project running throughout academic year 2007-2008  Enterprise services, Banner integration in 2008-2009
  • 5. Identities: The 4 faces of the “team” Hard Computing Systems (1) Plan Identity Management (1) Implement Database admin Report Enterprise Services (2) Helpdesk (2) Soft Computing Application admin (1) Instructional design/support (3) Teach Web designer (1) Build Materials Instructors Build Profile Champions Report Converts Sign off Managers Project Management Office Report Project Sponsor (CIO) Manage Manager(s) Build Profile
  • 6. What was the plan?  Aug – Dec 2007  Sept – Dec 2008  Development and Production  Integration planning instances, v.1.8 on (Red Hat Linux)  ePortfolio/Moodle  Enable LDAP authentication  Beyond the basics support  Enable automatic enrollment  Basic branding (by Faculty)  Develop of support materials  Single Sign-On in uSource portal (http:moodlehelp.uvic.ca)  Jan – April 2008  Increase consultation and course support (workshops)  Build Moodle Showcase  Integration Moodle/Banner Student (March 11th release?)
  • 7. Go live Moodle Pilot (15) Instructor consultations & course set up Moodle Phase 2 example Instructor survey Project Plan courses Student Instructor Moodlehelp.uvic.ca survey consultations & course set up Soft Comp Move courses to Prod Manual Enrolments Auto enrollment Prod completed complete Hard Comp Banner Prod integration scheduled research Dev server Auto ready enrollment scheduled
  • 8. Go live Courses (70) Instructor focus groups Moodlehelp.uvic.ca (Canceled) F. of Business Instructor Pilots (Canceled) Consultations & Showcase Instructional course set up Workshops Showcase Auto (Complete) enrollment Auto completed enrollment OLSA & LMSA tools testing Testing Testing •uSource Go Live Moodle Customization Business Banner Integration •Banner integration (Canceled) Moodle Go Live set up
  • 9. Go live Courses (220) Go live Courses (420) FBusinessMoodle planning Workshops & Online Customized Dept. Class orientations Learning workshops Instructional Showcase Workshops Banner integration issues Upgrade 1.8 to 1.9 Integration •ePortfolio •audiorecorder Storage issues: moved from disc to SAN Single Sign on uSource
  • 10. Let’s here it from you… How have the administrative structures and academic culture defined the notion of “teamwork” in course delivery at your institution?
  • 11. Technical Implementation: Objectives Institutional Moodle •Single sign-on into Automatically… uSource Portal  Generate categories and course shells •Integrate LMS’sin  Create user accounts Banner Student  Enroll students & instructors  Assign “Teacher” and •Create “Self – Selection” “Student” roles Dashboard  Drop/Add students  Basic design support
  • 12. Administrative Flow 1. Courses: generated Course through uSource “dashboard” Creation Create Instructor 2. Accounts: created and Student through Banner student query Accounts in Moodle 3.Enrollment: 4. Roles: Instructor and 5. Updates: Student Enrol Student In Students with student roles are Specific Course enrolments Netlink IDs are assigned to their enroled in Moodle updated daily courses course Revise Student Enrolment. Drop 6. Drop/Add: Students are and Add Students added/dropped daily
  • 13. Another uSource Users form Choose Moodle View for Banner-listed course OLSA BANNER Admins Oracle APEX form Updates Nightly Affiliation check User info LDAP Authentication & update user info Create Views based on changes in Banner since last update IMS XML import Generate XML Python <?xml ….> (pull from imports Uvic Moodle User accounts <enterprise> Enrolments python script) XML into Courses Moodle TSM backup
  • 14. Course Creation “Dashboard” in uSource banner 1. 2. 3. 4. Instructor Course information is Banner processes and Moodle course fills in online form sent to Banner validates information is created
  • 15. Resolved Challenges Solutions  Instructors unable to see the Dashboard Faculties not wanting instructors to  OLSA Tool choose LMS themselves LMSA Tool Depts making late teaching  assignment or changing them Log Checks  Banner scripts not creating courses  Fix view timing nightly Move moodledata to SAN Ran out of disk space  Manual accounts/role creation IDM: Guest Access into Moodle  New strategy for Jan 2009 Cross-listed/Multi-sectional courses 
  • 16. Unresolved Challenges Work-arounds  Had instructors test  Unable to test dashboard “dashboard” and send us adequately screenshots  Moodle IMS import not  Merge user profiles on handling username complaint changes properly (neither ID number nor username  Email to all course unique) instructors, no opt-out  Updating our mailing list challenging
  • 17. Instructional Supportat a Glance Phase One (Pilot): Sept 2007 15 courses  Origin: Organic growth, ground up  Champions: Ed or Ed tech leaders  Faculties: Humanities, Education, Human  Researchers in some area of pedagogy and Social Development, Fine Arts  Heavy feature use Phase Two: Jan 2008 70 courses  Origin: centralizing services, word of mouth  Converts: Blackboard/WebCT  Faculties: Humanities, Social Sciences,  Like and use CMS’s proficiently Education, Fine Arts, Human and Social  Heavy administrative use (more Development balanced feature use)  First time users Blackboard converts 420 Courses Phase 3: (Sept 2008 – Jan 2009)  Work closes with LTC Greater focus on pedagogic use  Focus on course design possibilities Course conversion process and tools?  Focus on multi-media integration
  • 18. What’s the buy-in? Objectives Plan & Implementation Phase I (15 courses)  Build on group of “champions”  Mandatory consultations, class orientations, Showcase participation  Build recognition for “Moodle team”  Instructor and student surveys  Build in review and assessment  Online support site Phase II (70 courses) (moodlehelp.uvic.ca)  focus on “BB converts”  Standard range of workshops  Build recognition for support materials  High profile “Moodle” showcase and processes  Focus groups, surveys, assessments  Build in review and assessment  Instructor/student interviews Phase III (420 courses)  Customized “team” led workshops  Focus on full range of users  High profile “Online Learning”  Build recognition for instructional use Showcase
  • 19. Unique Future Challenges (maybe not so unique?)  Perceived threat to autonomy of depts. and instructors Perceived (and real) shift in funding priorities  Lack of policy creation processes (lack of policy)  Cultural buy-in (shifting landscape of pedagogies and  delivery modes) Customizing wide range of uses  Leveraging successes 
  • 20. Questions? Scott Gerrity Mark van Hoek 721-8283 721-8323 sgerrity@uvic.ca markv@uvic.ca