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Revealing Differences in Designer‘s
and Users‘Perspectives:
A Tool-supported Process for Visual Attention Prediction for
Designing HMIs for Maritime Monitoring Tasks
18.09.2015
Sebastian Feuerstack
Bertram Wortelen
OFFIS
Institute for Information Technology
Oldenburg, Germany
Email: feuerstack@offis.de
Monitoring Systems
Why do we need to learn about the monitoring behavior?
18.09.2015
Monitoring is done to observe a system state in order to
predict future states of the system.
Monitoring happens for instance while: driving a car,
flying a plane, or
steering a vessel:
 Monitoring tasks consume most of the time spent
 70%-80% of accidents happen because of missing
access to information
Monitoring Behavior
Ways to learn about the monitoring behavior of a user
18.09.2015
1. Eye-Tracking Technology
 Trustworthy, noisy data: PDT, Traces
 Considers system dynamics
 Requires Prototype, realistic Setup, several
Participants, High Effort (Time + Costs)
2. Attention Prediction by using Cognitive Modelling
 Comparative data: PDT
 „Abstract“, mostly static system
 No prototype, few experts, low effort
 Model can be inspected
 „Tricky to use“
Attention Prediction
by running a user model in a cognitive architecture
18.09.2015
A cognitive architecture can be understood as a
„generic interpreter“ that
executes formalized procedures of a human operator
In a physiological and psychological plausible models.
Adaptive Information Expectancy Model (Wortelen, 2014)
Probability P of switching to goal g among a set of
goals:
u – expected new information, v – value of information… of an
information source (IS)
Basic Research Questions
for performing a qualitative study
Are non-experts in cognitive modelling able to
generate visual attention predictions?
H1: Users without specific prior knowledge are able to use the HEE and end
up with results in a reasonable amount of time
H2: The variations between the models specified by the participants are
small
How do helpful visualizations of the results look
like and for what are they good for?
H3: The result visualization of the HEE is clear:
H3a: for a pie chart -> average attention allocation prediction
H3b: for a heatmap -> average attention allocation distribution
H3b: for a histogram -> avg. reaction time prediction
18.09.2015
Expectancy and Value Definition
by following a structured, tool supported process
18.09.2015
Tool-supported
Process
18.09.2015
Demonstration Video
…of the entire tool supported avg. attention prediction process
Explorative Study
The study setup
18.09.2015
Four Subject Matter Experts
 Cognitive Modelling Expert
 Interface Designer that created the designs
 Expert in Analyzing Situation Awareness
 Maritime Domain Expert (ship master)
 All Experts (where video-taped)
 received a short scripted introduction (~10 min)
 performed the entire process (questions allowed)
 where asked for feedback after each step
 analyzed the results (visualizations)
Results
about required modelling time + prior knowledge required
18.09.2015
Modelling Mean Time: 2:02h
 Cog. Exp. felt most familar, had fewest IS (18)
 Sit. Awareness Exp. had most IS marked (47)
 Maritime Exp. commented a lot for IS (90 min)
 All experts were able to get results in a reasonable
amount of time.
18.09.2015
Results
about model variations
130 Information Sources over 3 designs
 4 identical: beacons, ownship pos, high danger arega
 8 marked different, 26 only marked by one expert,
 Model similarity measure: RSID
 10 most similar have clear boundaries
 11th most similar area of danger w/o clear borders.
 We found no support for model similarity
18.09.2015
Results
understandability of result visualization
Pie chart
 How does an optimal attention distribution look like?
 3 focus on a few IS only vs. HMI balanced distrib.
Histogram
 Figured out to be complicated, even with example
Heatmap
 Matched expectencies, all found arguments for their
prefered design.
Conclusions
based on the qualitative study
18.09.2015
• Tool-based attention distribution predictions can be generated even
by non-experts in cognitive modelling in a reasonable short amounts
of time
• Information Source Markup vary -> Predictions as well
• Does not affect the user’s expectation
• Variance affected by HMI with few element boundaries
• Visualizations
• A pure attention distribution presented as a pie-charts has little
value
• Histograms were hard to understood for the audience
• Heatmaps were easily understood and support analysis
• What can a HMI designer learn from the operator’s heatmap?
12
Questions ?
18.09.2015
Thanks for your attention
Sebastian Feuerstack
feuerstack@offis.de
Application: Maritime Systems
Motivation
18.09.2015
Monitoring tasks consume most of
the time spent
70%-80% of accidents happen
because of missing access to
information
From 177 accidents,
71% of human errors were situation awareness related
58,5% of those caused by failures in perceiving
information

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Revealing Differences in Designer‘s and Users‘Perspectives

  • 1. Revealing Differences in Designer‘s and Users‘Perspectives: A Tool-supported Process for Visual Attention Prediction for Designing HMIs for Maritime Monitoring Tasks 18.09.2015 Sebastian Feuerstack Bertram Wortelen OFFIS Institute for Information Technology Oldenburg, Germany Email: feuerstack@offis.de
  • 2. Monitoring Systems Why do we need to learn about the monitoring behavior? 18.09.2015 Monitoring is done to observe a system state in order to predict future states of the system. Monitoring happens for instance while: driving a car, flying a plane, or steering a vessel:  Monitoring tasks consume most of the time spent  70%-80% of accidents happen because of missing access to information
  • 3. Monitoring Behavior Ways to learn about the monitoring behavior of a user 18.09.2015 1. Eye-Tracking Technology  Trustworthy, noisy data: PDT, Traces  Considers system dynamics  Requires Prototype, realistic Setup, several Participants, High Effort (Time + Costs) 2. Attention Prediction by using Cognitive Modelling  Comparative data: PDT  „Abstract“, mostly static system  No prototype, few experts, low effort  Model can be inspected  „Tricky to use“
  • 4. Attention Prediction by running a user model in a cognitive architecture 18.09.2015 A cognitive architecture can be understood as a „generic interpreter“ that executes formalized procedures of a human operator In a physiological and psychological plausible models. Adaptive Information Expectancy Model (Wortelen, 2014) Probability P of switching to goal g among a set of goals: u – expected new information, v – value of information… of an information source (IS)
  • 5. Basic Research Questions for performing a qualitative study Are non-experts in cognitive modelling able to generate visual attention predictions? H1: Users without specific prior knowledge are able to use the HEE and end up with results in a reasonable amount of time H2: The variations between the models specified by the participants are small How do helpful visualizations of the results look like and for what are they good for? H3: The result visualization of the HEE is clear: H3a: for a pie chart -> average attention allocation prediction H3b: for a heatmap -> average attention allocation distribution H3b: for a histogram -> avg. reaction time prediction 18.09.2015
  • 6. Expectancy and Value Definition by following a structured, tool supported process 18.09.2015 Tool-supported Process
  • 7. 18.09.2015 Demonstration Video …of the entire tool supported avg. attention prediction process
  • 8. Explorative Study The study setup 18.09.2015 Four Subject Matter Experts  Cognitive Modelling Expert  Interface Designer that created the designs  Expert in Analyzing Situation Awareness  Maritime Domain Expert (ship master)  All Experts (where video-taped)  received a short scripted introduction (~10 min)  performed the entire process (questions allowed)  where asked for feedback after each step  analyzed the results (visualizations)
  • 9. Results about required modelling time + prior knowledge required 18.09.2015 Modelling Mean Time: 2:02h  Cog. Exp. felt most familar, had fewest IS (18)  Sit. Awareness Exp. had most IS marked (47)  Maritime Exp. commented a lot for IS (90 min)  All experts were able to get results in a reasonable amount of time.
  • 10. 18.09.2015 Results about model variations 130 Information Sources over 3 designs  4 identical: beacons, ownship pos, high danger arega  8 marked different, 26 only marked by one expert,  Model similarity measure: RSID  10 most similar have clear boundaries  11th most similar area of danger w/o clear borders.  We found no support for model similarity
  • 11. 18.09.2015 Results understandability of result visualization Pie chart  How does an optimal attention distribution look like?  3 focus on a few IS only vs. HMI balanced distrib. Histogram  Figured out to be complicated, even with example Heatmap  Matched expectencies, all found arguments for their prefered design.
  • 12. Conclusions based on the qualitative study 18.09.2015 • Tool-based attention distribution predictions can be generated even by non-experts in cognitive modelling in a reasonable short amounts of time • Information Source Markup vary -> Predictions as well • Does not affect the user’s expectation • Variance affected by HMI with few element boundaries • Visualizations • A pure attention distribution presented as a pie-charts has little value • Histograms were hard to understood for the audience • Heatmaps were easily understood and support analysis • What can a HMI designer learn from the operator’s heatmap? 12
  • 13. Questions ? 18.09.2015 Thanks for your attention Sebastian Feuerstack feuerstack@offis.de
  • 14. Application: Maritime Systems Motivation 18.09.2015 Monitoring tasks consume most of the time spent 70%-80% of accidents happen because of missing access to information From 177 accidents, 71% of human errors were situation awareness related 58,5% of those caused by failures in perceiving information

Hinweis der Redaktion

  1. Low variantions mean that one expert might be able to able to predict the average attention distribution of a certein population
  2. Image: IS marked for one design for all experts, darkeness level corresponds to expected information update.
  3. Image: IS marked for one design for all experts, darkeness level corresponds to expected information update.