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Integrated Marketing
  Communications
       A method of carefully
       coordinating all promotional
       activities to produce a
       consistent, unified message that
       is customer focused.
Traditional Approach to Marketing Communications



                                    Sales
                   Publicity        promotion
Point of
purchase

                  Media            Packaging
      Special     Adver-
      events      tising            Direct
                                    response
  Public
  relations
                               Interactive
                Direct         marketing
                marketing
Contemporary IMC Approach


                          Sales       Direct
   Packaging
                          promotion   response


                           Media
Point of
purchase                   Adver-
                                      Public
                           tising     relations
              Publicity


Interactive
marketing             Direct
                                       Special
                      marketing
                                       events
IMC Promotional Mix
What is promotion?
• Any form of
  communication a
  business or organization
  uses to
  inform, persuade, or
  remind people about its
  products.
The Promotional Mix is a
combination of the different
    types of promotion.
Basic Elements of the Promotional Mix in IMC


Advertising


       Direct Marketing

                Sales promotions


                          Publicity/public
                          Sales Promotionrelations

                                   Publicity/Public
                                   Personal selling
                                   Relations
What is the largest form of promotion?

• Personal Selling!
  – This type of promotion
    requires contact with
    potential buyers
  – EG: sales
    presentations, sales
    meeting, incentive
    programs, fairs and trade
    shows.
Advertising….
• Any paid form of non-
  personal presentation
  and promotion of
  ideas, goods, or services
  by an identified
  sponsor.
• E.g.: print and
  broadcast
  Ads, brochures and
  leaflets, billboards, displ
  ay signs symbols and
  logos etc...
Sales Promotion
• A variety of a short
  term incentives to
  encourage trial or
  purchase of a product
  or services.
• E.g.:
  sampling, gifts, coupons
  , demo, rebates ,etc…
Public Relations/Publicity
• Any activity designed to
  create a favorable
  image toward a
  business, its products or
  its policies.
• E.g.: speeches, press
  kits, annual
  report, charitable
  donations, company
  magazine etc…
Direct marketing
• Use of
  mail, telephone, fax, e-mail
  or internet to communicate
  directly with or solicit
  response or dialogue from
  specific customers and
  prospects.
• E.g.:
  mailings, telemarketing, e-
  shopping, catalogs, websites,
  blogs etc…
Purpose of promotional mix
               Informing        Reminding


PLC Stages:                                 PLC Stages:
Introduction                                Maturity
Early Growth               Target
                           Audience

 PLC Stages:
 Growth
 Maturity
                       Persuading
Factors Affecting the
            Promotional Mix
     Nature of Product

          Stage in PLC

               Target Market Factors

Factors             Type of Buying Decision
Affecting
Choice of                Promotion Funds
Promotional Mix
                                Push or Pull Strategy
Promotional mix

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Promotional mix

  • 1. Integrated Marketing Communications A method of carefully coordinating all promotional activities to produce a consistent, unified message that is customer focused.
  • 2. Traditional Approach to Marketing Communications Sales Publicity promotion Point of purchase Media Packaging Special Adver- events tising Direct response Public relations Interactive Direct marketing marketing
  • 3. Contemporary IMC Approach Sales Direct Packaging promotion response Media Point of purchase Adver- Public tising relations Publicity Interactive marketing Direct Special marketing events
  • 5. What is promotion? • Any form of communication a business or organization uses to inform, persuade, or remind people about its products.
  • 6. The Promotional Mix is a combination of the different types of promotion.
  • 7. Basic Elements of the Promotional Mix in IMC Advertising Direct Marketing Sales promotions Publicity/public Sales Promotionrelations Publicity/Public Personal selling Relations
  • 8. What is the largest form of promotion? • Personal Selling! – This type of promotion requires contact with potential buyers – EG: sales presentations, sales meeting, incentive programs, fairs and trade shows.
  • 9. Advertising…. • Any paid form of non- personal presentation and promotion of ideas, goods, or services by an identified sponsor. • E.g.: print and broadcast Ads, brochures and leaflets, billboards, displ ay signs symbols and logos etc...
  • 10. Sales Promotion • A variety of a short term incentives to encourage trial or purchase of a product or services. • E.g.: sampling, gifts, coupons , demo, rebates ,etc…
  • 11. Public Relations/Publicity • Any activity designed to create a favorable image toward a business, its products or its policies. • E.g.: speeches, press kits, annual report, charitable donations, company magazine etc…
  • 12. Direct marketing • Use of mail, telephone, fax, e-mail or internet to communicate directly with or solicit response or dialogue from specific customers and prospects. • E.g.: mailings, telemarketing, e- shopping, catalogs, websites, blogs etc…
  • 13. Purpose of promotional mix Informing Reminding PLC Stages: PLC Stages: Introduction Maturity Early Growth Target Audience PLC Stages: Growth Maturity Persuading
  • 14. Factors Affecting the Promotional Mix Nature of Product Stage in PLC Target Market Factors Factors Type of Buying Decision Affecting Choice of Promotion Funds Promotional Mix Push or Pull Strategy