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Advertising effectiveness:
the long and the short of it
Les Binet
Head of Effectiveness
adam&eveDDB
• Analysis of 996 cases from
IPA databank.
• Over 700 brands in 83
different categories.
• Compares actual business
outcomes over the short
and long term.
So what have we found?
Salesupliftoverbase
Time
Source: Binet & Field 2013
Two ways marketing works
Sales activation
Short term sales uplifts
Brand building
Long term sales growth
Short term effects dominate ~6 months
Two routes to profit
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Neither Increased sales or
market share
Reduced price
sensitivity
Both
Profiteffect
Business effectsSource: Binet & Field 2013
Brand building lowers price sensitivity
0%
2%
4%
6%
8%
10%
12%
0 1 2 3 4+
Priceeffect
Number of brand metrics improved
Brand + Activation = Max Profit
0%
5%
10%
15%
20%
25%
30%
Brand buiding Both Sales activation
Profiteffect
Campaign objectives
Penetration versus Loyalty
0
1
2
3
4
5
6
Target existing
customers
Target new
customers
0.0
0.1
0.1
0.2
0.2
0.3
0.3
0.4
Target existing
customers
Target new
customers
ESOV efficiencyNo. of business effects
Source: Binet & Field 2013
Think broad
0
1
2
3
4
5
6
7
8
Target existing
customers
Target new
customers
Target whole
market
0.0
0.5
1.0
1.5
2.0
2.5
3.0
Target existing
customers
Target new
customers
Target whole
market
ESOV efficiencyNo. of business effects
Source: Binet & Field 2013
Short or long term, mental availability is crucial
Awareness
Salience
Fame
Fame increases efficiency even further
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
Fame campaigns Other campaigns
AnnualisedESOVefficiency
Rational messages deliver short term responses
0%
5%
10%
15%
20%
25%
30%
35%
40%
Rational messaging Combined approach Emotional priming
Verylargedirecteffect
Source: Binet & Field 2013
But emotion is the main profit driver
0%
5%
10%
15%
20%
25%
30%
35%
Rational messaging Combined approach Emotional priming
Verylargeprofiteffects
Source: Binet & Field 2013
Emotional power
Words
Images
Video
Video + music
The creative is the most important factor
0.0
0.5
1.0
1.5
2.0
2.5
3.0
Creatively awarded Not creatively awarded
Budgetefficiencymetric
Source: Binet & Field 2013
Budget is almost as important as creative
0%
2%
4%
6%
8%
10%
12%
0% 2% 4% 6% 8% 10% 12%
Shareofvoice
Share of market
SOV > SOM: brands tend to grow
SOV < SOM: brands tend to shrink
Source: Binet & Field 2013
0
1
2
3
4
5
6
7
8
9
10
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Numberofverylargeeffects
Activation share of budget
Optimum: 60:40 split
Budget allocation matters too
Source: Binet & Field 2013
Sales activation
Targeting
Path to
purchase
Information
Different goals require different media
Brand building
Broad reach
Talk valueEmotion
Out of home
Cinema
Live/Timeshifted TV
Digital Movies
Digital TV
Digital Short Video
Satellite/Terrestrial Radio
Online Audio/Radio
Print
Mags
Digital Magazines
Print Newspapers
Digital Newspapers
Social Media
Gaming
Search
Any Web
Any App
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 0.5 1 1.5 2 2.5 3 3.5 4
WeeklyReach
Average Hours per Day (Weekly Users)
The media landscape in 2015
Source: USA Touchpoints 2014.2 (Mar 2014 – Feb 2015)
Brand-building media
-20% -10% 0% 10% 20% 30% 40% 50% 60%
Online display
Search
DM
Social
Press
Radio
Cinema
Outdoor
Mobile
TV
Online video
Brand effects uplift of adding channels
Activation media
-30% -20% -10% 0% 10% 20% 30% 40%
Cinema
TV
Press
Outdoor
Mobile
Online display
Online video
DM
Search
Social
Radio
Activation effects uplift of adding channels
Online media make TV work harder
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1980-2002 2004-2010
AnnualisedESOVefficiency
TV casesSource: Binet & Field 2013
Best practise in action: John Lewis
John Lewis: a balanced campaign
60%
40%
Budget split
Brand Activation
22%
23%
24%
25%
26%
27%
28%
29%
30%
FY2008
FY2009
FY2010
FY2011
FY2012
FY2013
FY2014
FY2015
Shareofdepartmentstoresales
Market share
New emotional advertising
www.ipa.co.uk/content/the-long-and-the-short-of-it

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The long and short of advertising effectiveness

  • 1. Advertising effectiveness: the long and the short of it Les Binet Head of Effectiveness adam&eveDDB
  • 2. • Analysis of 996 cases from IPA databank. • Over 700 brands in 83 different categories. • Compares actual business outcomes over the short and long term.
  • 3. So what have we found?
  • 4. Salesupliftoverbase Time Source: Binet & Field 2013 Two ways marketing works Sales activation Short term sales uplifts Brand building Long term sales growth Short term effects dominate ~6 months
  • 5. Two routes to profit 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Neither Increased sales or market share Reduced price sensitivity Both Profiteffect Business effectsSource: Binet & Field 2013
  • 6. Brand building lowers price sensitivity 0% 2% 4% 6% 8% 10% 12% 0 1 2 3 4+ Priceeffect Number of brand metrics improved
  • 7. Brand + Activation = Max Profit 0% 5% 10% 15% 20% 25% 30% Brand buiding Both Sales activation Profiteffect Campaign objectives
  • 8. Penetration versus Loyalty 0 1 2 3 4 5 6 Target existing customers Target new customers 0.0 0.1 0.1 0.2 0.2 0.3 0.3 0.4 Target existing customers Target new customers ESOV efficiencyNo. of business effects Source: Binet & Field 2013
  • 9. Think broad 0 1 2 3 4 5 6 7 8 Target existing customers Target new customers Target whole market 0.0 0.5 1.0 1.5 2.0 2.5 3.0 Target existing customers Target new customers Target whole market ESOV efficiencyNo. of business effects Source: Binet & Field 2013
  • 10. Short or long term, mental availability is crucial Awareness Salience Fame
  • 11. Fame increases efficiency even further 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 Fame campaigns Other campaigns AnnualisedESOVefficiency
  • 12. Rational messages deliver short term responses 0% 5% 10% 15% 20% 25% 30% 35% 40% Rational messaging Combined approach Emotional priming Verylargedirecteffect Source: Binet & Field 2013
  • 13. But emotion is the main profit driver 0% 5% 10% 15% 20% 25% 30% 35% Rational messaging Combined approach Emotional priming Verylargeprofiteffects Source: Binet & Field 2013
  • 15. The creative is the most important factor 0.0 0.5 1.0 1.5 2.0 2.5 3.0 Creatively awarded Not creatively awarded Budgetefficiencymetric Source: Binet & Field 2013
  • 16. Budget is almost as important as creative 0% 2% 4% 6% 8% 10% 12% 0% 2% 4% 6% 8% 10% 12% Shareofvoice Share of market SOV > SOM: brands tend to grow SOV < SOM: brands tend to shrink Source: Binet & Field 2013
  • 17. 0 1 2 3 4 5 6 7 8 9 10 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Numberofverylargeeffects Activation share of budget Optimum: 60:40 split Budget allocation matters too Source: Binet & Field 2013
  • 18. Sales activation Targeting Path to purchase Information Different goals require different media Brand building Broad reach Talk valueEmotion
  • 19. Out of home Cinema Live/Timeshifted TV Digital Movies Digital TV Digital Short Video Satellite/Terrestrial Radio Online Audio/Radio Print Mags Digital Magazines Print Newspapers Digital Newspapers Social Media Gaming Search Any Web Any App 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 0.5 1 1.5 2 2.5 3 3.5 4 WeeklyReach Average Hours per Day (Weekly Users) The media landscape in 2015 Source: USA Touchpoints 2014.2 (Mar 2014 – Feb 2015)
  • 20. Brand-building media -20% -10% 0% 10% 20% 30% 40% 50% 60% Online display Search DM Social Press Radio Cinema Outdoor Mobile TV Online video Brand effects uplift of adding channels
  • 21. Activation media -30% -20% -10% 0% 10% 20% 30% 40% Cinema TV Press Outdoor Mobile Online display Online video DM Search Social Radio Activation effects uplift of adding channels
  • 22. Online media make TV work harder 0.0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1980-2002 2004-2010 AnnualisedESOVefficiency TV casesSource: Binet & Field 2013
  • 23. Best practise in action: John Lewis
  • 24.
  • 25. John Lewis: a balanced campaign 60% 40% Budget split Brand Activation 22% 23% 24% 25% 26% 27% 28% 29% 30% FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 Shareofdepartmentstoresales Market share New emotional advertising