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                                   1	
  




                      	
  
	
  
	
  
2011	
  –	
  v1	
  
	
  
	
  
	
  
	
  
	
  
Project:	
  Workshop	
  Social	
  Media	
  Plan	
  Handouts	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  


	
  
	
  
	
  
                                 2	
  


Facebook	
  Vocabulary	
  	
  

News Feed/Top Stories:




Ticker:




Timeline:




Facebook Pages vs. Profiles:




Facebook Pages vs. Groups:




Facebook Page terms & conditions:




Applications:




	
  
	
  
	
  
                                    3	
  




Environment	
  Analysis	
  

1.- My Customers:


       Creators

       Critics

       Collectors

       Joiners

       Spectators

       Inactive



Low involvements /High Involvement tactics?




2.- My Competition:


Competitors                         Facebook   Twitter   YouTube
Competitor 1        # Followers

                    What they do?



Competitor 2




Competitor 3




	
  
	
  
	
  
                               4	
  


3.- My Brand:


Keyword list:




Strategic	
  Model	
  




	
  

Objective(s):


☐      Building Brand Awareness




☐      Build Sales Pipeline
	
  
	
  
	
  
                                        5	
  




☐      Community Activation/Engagement




☐      Customer Service




☐      Other:




Value:

List of Assets that Customer will value:




Arsenal:

List of arsenal you can count on or create (limitless at this time):




	
  
	
  
	
  

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Social media workshop-handouts

  • 1.   1         2011  –  v1             Project:  Workshop  Social  Media  Plan  Handouts                                                      
  • 2.   2   Facebook  Vocabulary     News Feed/Top Stories: Ticker: Timeline: Facebook Pages vs. Profiles: Facebook Pages vs. Groups: Facebook Page terms & conditions: Applications:      
  • 3.   3   Environment  Analysis   1.- My Customers: Creators Critics Collectors Joiners Spectators Inactive Low involvements /High Involvement tactics? 2.- My Competition: Competitors Facebook Twitter YouTube Competitor 1 # Followers What they do? Competitor 2 Competitor 3      
  • 4.   4   3.- My Brand: Keyword list: Strategic  Model     Objective(s): ☐ Building Brand Awareness ☐ Build Sales Pipeline      
  • 5.   5   ☐ Community Activation/Engagement ☐ Customer Service ☐ Other: Value: List of Assets that Customer will value: Arsenal: List of arsenal you can count on or create (limitless at this time):