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Packaging Design at Microsoft.
The Bookworm
KATIE OZAMIZ
Industrial Designer at Teague.
The Practitioner.
TREVIS KURZ
B”
THINK
OUTSIDE
THE
BOX!
“
EFFECTIVE BRAINSTORMING
H o w t o c r e a t e a p r o d u c t i v e a n d f r u i t f u l a p p r o a c h
Number of Original Ideas
Individual solo
ideation
Face-to-face
brainstorming
- L e i g h T h o m p s o n , C r e a t i v e C o n s p i r a c y : T h e N e w R u l e s o f B r e a k t h r o u g h C o l l a b o r a t i o n -
+40%
So, why brainstorm?
Expressiveness
Alex Osborn’s
Rules of
Brainstorming
No holding back, freely express any idea that comes to
mind.
No Criticism
Set aside all judgement and blame. No, “we’ve tried that
before”, or, “management will never go for that”
Quantity
Teams get bogged down with the pressure of quality. Aim
for a large number of ideas
Building
Everyone owns all the ideas, so all team members are free
to modify, extend, or build on the ideas of others.
So, why brainstorm?
collaborate
Generate
Ideas
Build
Alignment
Validate
Assumptions
Gather
Inputs
Many
reasons to
collaborate
The People
The Session
Build a diverse team
T O G E T M O R E C R E A T I V E ,
LEVEL
OF EXPERTISE
ROLE OR
PROFESSION
PERSONALITY
(INTRO & EXTROVERTS)
Align them to a common goal
T A K E T H A T D I V E R S E T E A M A N D
SESSION
GOAL
Freeriding:
“Someone else will do it”
>1% o f the po pulatio n do nates to public
radio and TV in the U.S.
Prescho o lers eat 30% mo re gra ha m cra ckers
in gro ups o f 9 tha n o f 3
Tipping in resta ura nts decrea ses a s pa rty
o f diners increa ses
(hence the a uto matic la rger pa rty tip)
Conformity
Peo ple a re co ncerned with what o thers think o f them so
they unco nscio usly cha nge their behavio r so a s to fit in
a nd be a ccepted, la rgely avo iding sta nding o ut.
Peo ple a re co ncerned with what o thers think o f them so
they unco nscio usly cha nge their behavio r so a s to fit in
a nd be a ccepted, la rgely avo iding sta nding o ut.
Pie-in-the-Sky ideas
Low-hanging Fruit
Sweet Spot
S o c r a z y,
k n o w i t
c a n ’ t
h a p p e n
K n o w s
e v e r y o n e
w i l l a g r e e .
S c a r y z o n e : i t m i g h t b e s t u p i d !
KEEP IT TO
5 OR LESS
K E E P I T S M A L L
A s y o u a d d p e o p l e t o t h e r o s t e r, y o u ’ l l
c r e a t e u n n e c e s s a r y d u p l i c a t e s , a l l o w
f o r m o r e f r e e l o a d i n g , a n d b r e a k d o wn
c o m m u n i c a t i o n q u a l i t y
NICE.
KEEP IT TO
5 OR LESS
K E E P I T S M A L L
A s y o u a d d p e o p l e t o t h e r o s t e r, y o u ’ l l
c r e a t e u n n e c e s s a r y d u p l i c a t e s , a l l o w
f o r m o r e f r e e l o a d i n g , a n d b r e a k d o wn
c o m m u n i c a t i o n q u a l i t y
Uh-oh.
LESS COMMUNICATION
KEEP IT TO
5 OR LESS
K E E P I T S M A L L
A s y o u a d d p e o p l e t o t h e r o s t e r, y o u ’ l l
c r e a t e u n n e c e s s a r y d u p l i c a t e s , a l l o w
f o r m o r e f r e e l o a d i n g , a n d b r e a k d o wn
c o m m u n i c a t i o n q u a l i t y
Woah!
EVEN LESS COMMUNICATION &
FREELOADING
BREAK UP
THE GROUP
K E E P I T S M A L L
T h i s h e l p s k e e p c l e a n e r
c o m m u n i c a t i o n l i n e s a n d g i v e s
f r e e l o a d e r s l e s s p l a c e s t o h i d e .
That’s Better.
The People
The Session
The Why: Objective
Preparation is key
SessionPrep Analysis
T I M E I S W E I G H T E D T O T H E S E S S I O N I T S E L F
Common approach to
workshops
SessionPrep Analysis
T H E S U C C E S S O F Y O U R S E S S I O N L I E S I N T H E P R E P A R A T I O N
Prep is the most important part
Stick to the Morning
We have more willpower &
patience
There is no “most creative time of the day”, but we need patience
and ability to collaborate moreso than creativity
Timing of Sessions
People tend to fill the time that they have, not
necessarily maximizing and becoming better with more
time.
Use a hybrid structure
Brainwriting Groupwork
Alone first, then in groups. This keeps bias from
creeping into the individual thinking. Also allows for you
to flow organically into groupwork.
Stimuli / Priming
Materials
Cognitive
Stimulation
Exercises
• Brainwriting vs
groupthink
• Structure and
rules
Test it
Timing
Clarity
Get comfortable
Prepare
Materials
W H A T D O I N E E D ?
T h e e x a c t s u i t e o f m a t e r i a l s wi l l
d e p e n d o n y o u r s e s s i o n e x e r c i s e s .
Stimuli
C a n b e v i s u a l s , wo r d s ,
t a n g i b l e o b j e c t s , e t c .
Supplies
P e n s , p a p e r, p o s t - i t s , d r y
e r a s e b o a r d s o r m a r k e r s ,
e t c .
Space
E n s u r e y o u h a v e t h e r i g h t
t a b l e s e t u p a n d e n v i r o n m e n t
Swag
H a n d o u t s o r wo r k b o o k s a d d
p r o f e s s i o n a l i s m a n d m a k e
t h e wo r k m e m o r a b l e .
Thank you!
Appendix
B R A I N S T O R M
W O R K S H O P C O L L A B O R AT I O N
Stay Focused on the task
Paul Paulus’s
Additional
Rules of
Brainstorming
Don’t tell stories or explain ideas
When no one is suggesting an
idea, restate the problem and
encourage ideas
Encourage those who are not
talking to make a contribution
LEADPLAN ANALYZE
1 2 3
PEOPLE NEED STRUCTURE
Identify Objective
Decide on Format
Choose attendees
Structure the
session
Moderate
Motivate
Record/capture
Synthesize
Socialize
LEADPLAN ANALYZE
1 2 3
PATHWAY TO SUCCESS
Identify objectives
Decide on Format
Choose attendees
Structure the
session
Create swag
Moderate
Motivate
Record/capture
Synthesize
Socialize
Align your
Team
Define your
Scope
Generate
Ideas
1. Keep team to 5 or less
2. Combine individual & group
work
3. Prepare exercise(s)
MORE
PEOPLE
MEANS
MORE
PLANNING
I T ’ S L I K E A P A R T Y
A n d c l i e n t - f a c i n g wo r k wi l l n e e d
m o r e p r e p a r a t i o n t h a n i n t e r n a l o r
c o r e t e a m wo r k .
TIME
DO UBLE DATE
AUDIENCE SIZE
W E DDING
HOURSMONTHS
1.5 HOUR SESSION
15 MIN
BRAIN WRITING
10 MIN
INTRO
15 MIN
GROUP EXERCISE
20 MIN
EVAL &
REFLECTION
15 MIN
GROUP EXERCISE
Simple Single Session
Dual Session with Incubation
1/2 HOUR
SESSION
15 MIN
GROUP EXERCISE
20 MIN
EVAL & REFLECTION
INTRODUCE
PROBLEM &
OBJECTIVES
5-7 DAYS INCUBATION 45 MIN SESSION
INDIVIDUAL WORK
SUBTRACT A CORE
PRODUCT
FEATURE. ASK THE
GROUP:
A N E X E R C I S E T O T R Y :
What problem might this solve?
Is there a new benefit?
Is there a different consumer
group this might serve?
Resources for more exercises:
Inside the Box: A Proven System of Creativity for Breakthrough Results
- By Drew Boyd & Jacob Goldenberg -
The Field Guide to Human Centered Design : Design Kit
- Published by IDEO.org -
Generate
Ideas
Align your
Team
1. Recruit a high-level team
2. Research
3. Create a journey toward your
goal
Define your
Scope
Reach out. Discover your team organically.
R e a c h o u t t o y o u r s t a k e h o l d e r s t o u n d e r s t a n d t h e i r i n p u t s . A t s o m e p o i n t , y o u ’ l l n e e d t o b r i n g t h e m t o g e t h e r .
WE NEED
ALIGNMENT
”A t s o m e p o i n t , i t b e c o m e s m o r e e ff i c i e n t t o
h a v e e v e r y o n e i n t h e s a m e r o o m .
Marketing
Engineering
Program
Mgmt.
Design
“
WHAT DO
YOU
NEED?
F I R S T D E F I N E :
T h i s g i v e s u s o u r d e s t i n a t i o n
1.
DEFINE
DESIRED
OUTPUT
HOW WILL
WE GET
THERE?
N E X T T H I N K A B O U T
T h i n k a b o u t e x e r c i s e s t h a t wi l l
g e t wh a t y o u n e e d f r o m y o u r
a u d i e n c e .1.
DEFINE
DESIRED
OUTPUT
2.
BUILD A
PATH
General
Electronics
Miscellaneous
E-Commerce
Web
Arrows
Location
Weather
Effective Brainstorming: How to Harvest Constructive Creativity | Seattle Interactive Conference 2018

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Effective Brainstorming: How to Harvest Constructive Creativity | Seattle Interactive Conference 2018

  • 1. Packaging Design at Microsoft. The Bookworm KATIE OZAMIZ Industrial Designer at Teague. The Practitioner. TREVIS KURZ
  • 3.
  • 4.
  • 5. EFFECTIVE BRAINSTORMING H o w t o c r e a t e a p r o d u c t i v e a n d f r u i t f u l a p p r o a c h
  • 6. Number of Original Ideas Individual solo ideation Face-to-face brainstorming - L e i g h T h o m p s o n , C r e a t i v e C o n s p i r a c y : T h e N e w R u l e s o f B r e a k t h r o u g h C o l l a b o r a t i o n - +40%
  • 8. Expressiveness Alex Osborn’s Rules of Brainstorming No holding back, freely express any idea that comes to mind. No Criticism Set aside all judgement and blame. No, “we’ve tried that before”, or, “management will never go for that” Quantity Teams get bogged down with the pressure of quality. Aim for a large number of ideas Building Everyone owns all the ideas, so all team members are free to modify, extend, or build on the ideas of others.
  • 12. Build a diverse team T O G E T M O R E C R E A T I V E , LEVEL OF EXPERTISE ROLE OR PROFESSION PERSONALITY (INTRO & EXTROVERTS)
  • 13. Align them to a common goal T A K E T H A T D I V E R S E T E A M A N D SESSION GOAL
  • 14. Freeriding: “Someone else will do it” >1% o f the po pulatio n do nates to public radio and TV in the U.S. Prescho o lers eat 30% mo re gra ha m cra ckers in gro ups o f 9 tha n o f 3 Tipping in resta ura nts decrea ses a s pa rty o f diners increa ses (hence the a uto matic la rger pa rty tip)
  • 15. Conformity Peo ple a re co ncerned with what o thers think o f them so they unco nscio usly cha nge their behavio r so a s to fit in a nd be a ccepted, la rgely avo iding sta nding o ut.
  • 16. Peo ple a re co ncerned with what o thers think o f them so they unco nscio usly cha nge their behavio r so a s to fit in a nd be a ccepted, la rgely avo iding sta nding o ut. Pie-in-the-Sky ideas Low-hanging Fruit Sweet Spot S o c r a z y, k n o w i t c a n ’ t h a p p e n K n o w s e v e r y o n e w i l l a g r e e . S c a r y z o n e : i t m i g h t b e s t u p i d !
  • 17. KEEP IT TO 5 OR LESS K E E P I T S M A L L A s y o u a d d p e o p l e t o t h e r o s t e r, y o u ’ l l c r e a t e u n n e c e s s a r y d u p l i c a t e s , a l l o w f o r m o r e f r e e l o a d i n g , a n d b r e a k d o wn c o m m u n i c a t i o n q u a l i t y NICE.
  • 18. KEEP IT TO 5 OR LESS K E E P I T S M A L L A s y o u a d d p e o p l e t o t h e r o s t e r, y o u ’ l l c r e a t e u n n e c e s s a r y d u p l i c a t e s , a l l o w f o r m o r e f r e e l o a d i n g , a n d b r e a k d o wn c o m m u n i c a t i o n q u a l i t y Uh-oh. LESS COMMUNICATION
  • 19. KEEP IT TO 5 OR LESS K E E P I T S M A L L A s y o u a d d p e o p l e t o t h e r o s t e r, y o u ’ l l c r e a t e u n n e c e s s a r y d u p l i c a t e s , a l l o w f o r m o r e f r e e l o a d i n g , a n d b r e a k d o wn c o m m u n i c a t i o n q u a l i t y Woah! EVEN LESS COMMUNICATION & FREELOADING
  • 20. BREAK UP THE GROUP K E E P I T S M A L L T h i s h e l p s k e e p c l e a n e r c o m m u n i c a t i o n l i n e s a n d g i v e s f r e e l o a d e r s l e s s p l a c e s t o h i d e . That’s Better.
  • 24. SessionPrep Analysis T I M E I S W E I G H T E D T O T H E S E S S I O N I T S E L F Common approach to workshops
  • 25. SessionPrep Analysis T H E S U C C E S S O F Y O U R S E S S I O N L I E S I N T H E P R E P A R A T I O N Prep is the most important part
  • 26. Stick to the Morning We have more willpower & patience There is no “most creative time of the day”, but we need patience and ability to collaborate moreso than creativity
  • 27. Timing of Sessions People tend to fill the time that they have, not necessarily maximizing and becoming better with more time.
  • 28. Use a hybrid structure Brainwriting Groupwork Alone first, then in groups. This keeps bias from creeping into the individual thinking. Also allows for you to flow organically into groupwork.
  • 32. Prepare Materials W H A T D O I N E E D ? T h e e x a c t s u i t e o f m a t e r i a l s wi l l d e p e n d o n y o u r s e s s i o n e x e r c i s e s . Stimuli C a n b e v i s u a l s , wo r d s , t a n g i b l e o b j e c t s , e t c . Supplies P e n s , p a p e r, p o s t - i t s , d r y e r a s e b o a r d s o r m a r k e r s , e t c . Space E n s u r e y o u h a v e t h e r i g h t t a b l e s e t u p a n d e n v i r o n m e n t Swag H a n d o u t s o r wo r k b o o k s a d d p r o f e s s i o n a l i s m a n d m a k e t h e wo r k m e m o r a b l e .
  • 35. B R A I N S T O R M W O R K S H O P C O L L A B O R AT I O N
  • 36. Stay Focused on the task Paul Paulus’s Additional Rules of Brainstorming Don’t tell stories or explain ideas When no one is suggesting an idea, restate the problem and encourage ideas Encourage those who are not talking to make a contribution
  • 37. LEADPLAN ANALYZE 1 2 3 PEOPLE NEED STRUCTURE Identify Objective Decide on Format Choose attendees Structure the session Moderate Motivate Record/capture Synthesize Socialize
  • 38. LEADPLAN ANALYZE 1 2 3 PATHWAY TO SUCCESS Identify objectives Decide on Format Choose attendees Structure the session Create swag Moderate Motivate Record/capture Synthesize Socialize
  • 39. Align your Team Define your Scope Generate Ideas 1. Keep team to 5 or less 2. Combine individual & group work 3. Prepare exercise(s)
  • 40. MORE PEOPLE MEANS MORE PLANNING I T ’ S L I K E A P A R T Y A n d c l i e n t - f a c i n g wo r k wi l l n e e d m o r e p r e p a r a t i o n t h a n i n t e r n a l o r c o r e t e a m wo r k . TIME DO UBLE DATE AUDIENCE SIZE W E DDING HOURSMONTHS
  • 41. 1.5 HOUR SESSION 15 MIN BRAIN WRITING 10 MIN INTRO 15 MIN GROUP EXERCISE 20 MIN EVAL & REFLECTION 15 MIN GROUP EXERCISE Simple Single Session
  • 42. Dual Session with Incubation 1/2 HOUR SESSION 15 MIN GROUP EXERCISE 20 MIN EVAL & REFLECTION INTRODUCE PROBLEM & OBJECTIVES 5-7 DAYS INCUBATION 45 MIN SESSION INDIVIDUAL WORK
  • 43. SUBTRACT A CORE PRODUCT FEATURE. ASK THE GROUP: A N E X E R C I S E T O T R Y : What problem might this solve? Is there a new benefit? Is there a different consumer group this might serve?
  • 44.
  • 45. Resources for more exercises: Inside the Box: A Proven System of Creativity for Breakthrough Results - By Drew Boyd & Jacob Goldenberg - The Field Guide to Human Centered Design : Design Kit - Published by IDEO.org -
  • 46. Generate Ideas Align your Team 1. Recruit a high-level team 2. Research 3. Create a journey toward your goal Define your Scope
  • 47. Reach out. Discover your team organically. R e a c h o u t t o y o u r s t a k e h o l d e r s t o u n d e r s t a n d t h e i r i n p u t s . A t s o m e p o i n t , y o u ’ l l n e e d t o b r i n g t h e m t o g e t h e r .
  • 48. WE NEED ALIGNMENT ”A t s o m e p o i n t , i t b e c o m e s m o r e e ff i c i e n t t o h a v e e v e r y o n e i n t h e s a m e r o o m . Marketing Engineering Program Mgmt. Design “
  • 49. WHAT DO YOU NEED? F I R S T D E F I N E : T h i s g i v e s u s o u r d e s t i n a t i o n 1. DEFINE DESIRED OUTPUT
  • 50. HOW WILL WE GET THERE? N E X T T H I N K A B O U T T h i n k a b o u t e x e r c i s e s t h a t wi l l g e t wh a t y o u n e e d f r o m y o u r a u d i e n c e .1. DEFINE DESIRED OUTPUT 2. BUILD A PATH

Hinweis der Redaktion

  1. Only 20% were able to figure this out. Went viral (media & word of mouth). Years later, 2 other research teams ran the same experiment but with one group being told the “trick” in advance (to extend beyond the box of the dots). Only 25% got it right (basically statistically insignificant)
  2. Only 20% were able to figure this out. Went viral (media & word of mouth). Years later, 2 other research teams ran the same experiment but with one group being told the “trick” in advance (to extend beyond the box of the dots). Only 25% got it right (basically statistically insignificant)
  3. But a new research study by Mareike Wieth of Albion College and Rose Sacks of Michigan State University finds otherwise (hat tip to the folks over at PsyBlog). The researchers asked 428 students to tackle six problem-solving tasks at different times of day. Those who identified themselves as morning persons actually did better on “insight”-based problem solving—tasks that required original thinking—in the evening. Night owls’ performance was the opposite, with more of their “aha!” moments coming earlier in the day. Some of the earliest evidence of this effect came from the lab of Roy Baumeister. In one early study, he brought subjects into a room filled with the aroma of fresh-baked cookies. The table before them held a plate of the cookies and a bowl of radishes. Some subjects were asked to sample the cookies, while others were asked to eat the radishes. Afterward, they were given 30 minutes to complete a difficult geometric puzzle. Baumeister and his colleagues found that people who ate radishes (and resisted the enticing cookies) gave up on the puzzle after about 8 minutes, while the lucky cookie-eaters persevered for nearly 19 minutes, on average. Drawing on willpower to resist the cookies, it seemed, drained the subjects’ self-control for subsequent situations.
  4. Address the fact that individuals are more creative by allowing alone-then-group work. And it doesn’t take long!
  5. Paulus conducted a study wherein groups were told ot use only Osborn’s rules and some were told to use Osborn + the new rules. Groups that also followed the new rules generaged 50 percent more ideas, and more unique ideas. They also used their time more effidicnetly.