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Enterprise 2.0
Transforming Collaborative Work
Where’s the information?
Where can I find the person I need?
How to get the team to work together?




                    test note
What is Web 2.0?

2nd Generation World Wide Web
  A read write web
Enables users to share, participate, communicate and
collaborate
It’s an attitude, not only a technology
Allows mobile access of applications
Enterprise 2.0
 Enterprise 2.0 is the use of emergent social software platforms
 [Web 2.0] within companies, or between companies and their
 partners or customers. (McAfee, 2006)

 Some examples of Web 2.0 applications that could be used within
 an organisation:

   LinkedIn

   Twitter

   Wikipedia

   Blogs

   De.li.cious (social bookmarking)
Enterprise 2.0
 Common tools for internal Enterprise 2.0
   Wiki
   Blog
   Social networking
   Social bookmarking
   Video / pod cast
   Instant messaging / video conference
Relationships
        Wikis               Wikipedia

        Blogs           Blogger, WordPress

   Social networking    LinkedIn, FaceBook

  Social Bookmarking     De.Li.Cious, Digg

    Video/Podcast            Youtube

 IM, Video Conference      MSN, Skype
Wikis
Collaborative authoring of content
Discussions
Version control
Why Wikis within an organisation?
  Improved virtual team collaboration
  Knowledge retention
  Improved communication
Blogs
Chronological order postings (Text, pictures, videos)
One or more contributors
Comments / discussions
Why Blogs within an organisation?
  Sharing of new innovation ideas
  Announcements and news
Social Networking

Connect with other employees
Search for other experts
Why social networking within organisations?
  Improved networking especially for global firms
  Improved resource management
Video / Podcast

Announcements and news
Interactive communication
Why video / podcasting for organisations?
  Effective communication
  Interactivity
IM / Video Conferencing
Real time communications
Virtual meetings
Group chats
Why IM / video conferencing in organisations?
  Cost effective team meetings
  Effective communications
  Interactivity
Benefits
Improved collaboration and sharing of resources
Reduction of communication and transaction costs
Knowledge retention
Innovation
Improved communication
Rich social network
Implementing Enterprise 2.0

Business objectives and planning
Product selection and implementation roadmap
Technical implementation
Engaging users and change management
Iterative improvements to platform
Implementing Enterprise 2.0
Change management
  Always start with a pilot test group (select carefully)
  Solve a real business problem
  Engage with “champions”
  Motivate users to spread the good news
  Minimal training
Questions

Do you expect your future employer to have these tools
within the organisation?
Would prefer to work with an organisation with or
without these tools?
Would you be interested to use these tools?
Sean Lew

Blog: www.bluethots.com

Skype: sean.lew

Twitter: sean_lew

Facebook: www.facebook.com/sean.lew

Email: sean.lew@bluethots.com
Credits


 http://www.flickr.com/photos/dcdead/3844724619/

 http://www.flickr.com/photos/driftingphotographer/2984561053/

 http://www.flickr.com/photos/markop/2523825358/

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Enterprise 2.0 - Transforming Collaborative Work

  • 3. Where can I find the person I need?
  • 4. How to get the team to work together? test note
  • 5. What is Web 2.0? 2nd Generation World Wide Web A read write web Enables users to share, participate, communicate and collaborate It’s an attitude, not only a technology Allows mobile access of applications
  • 6. Enterprise 2.0 Enterprise 2.0 is the use of emergent social software platforms [Web 2.0] within companies, or between companies and their partners or customers. (McAfee, 2006) Some examples of Web 2.0 applications that could be used within an organisation: LinkedIn Twitter Wikipedia Blogs De.li.cious (social bookmarking)
  • 7. Enterprise 2.0 Common tools for internal Enterprise 2.0 Wiki Blog Social networking Social bookmarking Video / pod cast Instant messaging / video conference
  • 8. Relationships Wikis Wikipedia Blogs Blogger, WordPress Social networking LinkedIn, FaceBook Social Bookmarking De.Li.Cious, Digg Video/Podcast Youtube IM, Video Conference MSN, Skype
  • 9. Wikis Collaborative authoring of content Discussions Version control Why Wikis within an organisation? Improved virtual team collaboration Knowledge retention Improved communication
  • 10. Blogs Chronological order postings (Text, pictures, videos) One or more contributors Comments / discussions Why Blogs within an organisation? Sharing of new innovation ideas Announcements and news
  • 11. Social Networking Connect with other employees Search for other experts Why social networking within organisations? Improved networking especially for global firms Improved resource management
  • 12. Video / Podcast Announcements and news Interactive communication Why video / podcasting for organisations? Effective communication Interactivity
  • 13. IM / Video Conferencing Real time communications Virtual meetings Group chats Why IM / video conferencing in organisations? Cost effective team meetings Effective communications Interactivity
  • 14. Benefits Improved collaboration and sharing of resources Reduction of communication and transaction costs Knowledge retention Innovation Improved communication Rich social network
  • 15. Implementing Enterprise 2.0 Business objectives and planning Product selection and implementation roadmap Technical implementation Engaging users and change management Iterative improvements to platform
  • 16. Implementing Enterprise 2.0 Change management Always start with a pilot test group (select carefully) Solve a real business problem Engage with “champions” Motivate users to spread the good news Minimal training
  • 17. Questions Do you expect your future employer to have these tools within the organisation? Would prefer to work with an organisation with or without these tools? Would you be interested to use these tools?
  • 18. Sean Lew Blog: www.bluethots.com Skype: sean.lew Twitter: sean_lew Facebook: www.facebook.com/sean.lew Email: sean.lew@bluethots.com